PR and Communication Awards 2014

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PR and Communication Awards 2014 PR and Communication excellence in the Welsh social housing sector The third PR and Communication Awards Ceremony was held during CHC's Communications Conference in

1 PR and Communication Awards 2014 PR and Communication excellence in the Welsh social housing sector The third PR and Communication Awards Ceremony was held during CHC's Communications Conference in Llandrindod Wells on 3 December different organisations entered the awards with over a hundred entries overall, and there was fierce competition in all 13 categories once again. Members of the PR Network judged each other's entries, and CHC judged the Communication Team of the Year category. The PR and Communications Awards provide a great opportunity to share good practice and to learn from the ideas and challenges of other teams in the sector. And the winners are BEST PHOTOGRAPH OF THE YEAR Winner: Newport City Homes ANNUAL REPORT Winner: Cartrefi Conwy We loved the fresh graphics and icons, and the timeline gave a great insight into the work of Cartrefi Conwy as well as providing continuity throughout the document. It was a straightforward read, the design and copy worked well together and it wasn't too long both languages were only 32 pages in total. We feel that the photograph gives a great sense of community engagement, team working and tenant inclusion.

SUCCESSFUL PARTNERSHIP Winner: RCT Homes Penygraig High Street campaign BEST CAMPAIGN Winner: RCT Homes 123 Ready campaign This partnership campaign is an interesting and very topical project.

INTERNAL COMMUNICATION Winner: Monmouthshire Housing EBUZZ Staff magazine RCT Homes had the most successful and relevant campaign idea and executed a full professional campaign using various

BEST EVENT Winner: CHC Group, Building Enterprise and CREW Regeneration Wales FesTŶval There was a good mix and range of content, from businessfocused articles to more informal pieces.

The magazine was informative, while remaining not wholly work focused, and was full of nice ideas.

2 SUCCESSFUL PARTNERSHIP Winner: RCT Homes Penygraig High Street campaign BEST CAMPAIGN Winner: RCT Homes 123 Ready campaign This partnership campaign is an interesting and very topical project. It s something that other communication teams may not have had the opportunity to do, and RCT Homes certainly made the most of this opportunity. INTERNAL COMMUNICATION Winner: Monmouthshire Housing EBUZZ Staff magazine RCT Homes had the most successful and relevant campaign idea and executed a full professional campaign using various innovative methods of communication. The results they have outlined have been great and the campaign/branding is something that can be rolled out across the sector. BEST EVENT Winner: CHC Group, Building Enterprise and CREW Regeneration Wales FesTŶval There was a good mix and range of content, from businessfocused articles to more informal pieces. The statistics from the internal surveys carried out showed some excellent outcomes for the magazine, and the layout of the magazine was clean and clear. The magazine was informative, while remaining not wholly work focused, and was full of nice ideas. Highly commended Bron Afon Community Housing The event was highly innovative and would have taken a lot of careful planning. It was an excellent opportunity for RSLs, LAs and other regeneration partners to network and share ideas. We particularly liked the fact that it supported local suppliers and enterprises and that costs were kept to a minimum, as well as gaining an excellent social media presence. Highly commended Taff Housing

BEST TENANT MAGAZINE Winner: Cartrefi Cymunedol Gwynedd BEST WEBSITE Winner: Cadwyn Housing Association Beechley Drive development The judges felt this was the best all-round product.

Highly commended Taff Housing and Coastal Housing Group DIGITAL INNOVATION Winner: Newydd Housing Association Tenant documentaries The website is clean, simple, regularly updated, easy to navigate

uk Highly commended Merthyr Valleys Homes DESIGN Winner: Cadwyn Housing Association Partner with Us project Through the medium of video, Newydd used a simple but effective way of digitally sharing

3 BEST TENANT MAGAZINE Winner: Cartrefi Cymunedol Gwynedd BEST WEBSITE Winner: Cadwyn Housing Association Beechley Drive development The judges felt this was the best all-round product. The content was well written and suitable for the audience. The judges were impressed with the magazine s front cover and overall design and thought it was eye-catching and refreshing. Highly commended Taff Housing and Coastal Housing Group DIGITAL INNOVATION Winner: Newydd Housing Association Tenant documentaries The website is clean, simple, regularly updated, easy to navigate and tells you all you need to know about the development. Highly commended Merthyr Valleys Homes DESIGN Winner: Cadwyn Housing Association Partner with Us project Through the medium of video, Newydd used a simple but effective way of digitally sharing and promoting the opportunities and benefits for tenants to get involved and engage with them. The videos, shared through various channels, have contributed to raising the profile of tenant engagement and the many ways people can influence to improve services and change lives. The fly-on-the-wall style documentaries are easy for all to relate to and showcase our sector s key message that RSLs are so much more than housing! Highly commended Tai Calon Community Housing and NPT Homes An effective use of design which guides the reader through a journey and provides a call to action. The housing theme runs throughout, and using real people makes it more personable. A modern and colourful design. Highly commended Grŵp Cynefin

EFFECTIVE USE OF WELSH LANGUAGE Winner: North Wales Housing Extra Care video COMMUNICATION TEAM OF THE YEAR Winner: Ceri Davies, Grŵp Cynefin The winning entry was professional and interesting with

It s useful that people who can t speak Welsh can see and hear Welsh in the same video in order to normalise the language. It was also good to see that individuals used both languages naturally.

her hands this year dealing with a merger.

management team. Ceri is always willing to share her expertise and always makes a big effort to source relevant case studies when asked.

4 EFFECTIVE USE OF WELSH LANGUAGE Winner: North Wales Housing Extra Care video COMMUNICATION TEAM OF THE YEAR Winner: Ceri Davies, Grŵp Cynefin The winning entry was professional and interesting with the Welsh and English languages sitting together comfortably. Subtitles are used for both languages throughout the film. It s useful that people who can t speak Welsh can see and hear Welsh in the same video in order to normalise the language. It was also good to see that individuals used both languages naturally. Highly commended Cymdeithas Tai Cantref LOW BUDGET INITIATIVE Winner: Bron Afon Community Housing On the tea trolley Buzz intranet site The one woman team at Grŵp Cynefin has had a huge challenge on her hands this year dealing with a merger. This involved designing a new brand from scratch, coordinating new materials as a result of the new brand, dealing with internal communication challenges and liaising with a new board and senior management team. Ceri is always willing to share her expertise and always makes a big effort to source relevant case studies when asked. Ceri has also embraced social media and encouraged her Chief Executive (Walis George) to join Twitter this year. This team is made up of one solitary member of staff who is very much on the ball and consistently achieves a tremendous amount for just one person. Ceri is also keen to enhance her personal development and recently completed a CIPR qualification. Well done, Ceri! Congratulations to all the winners, and thanks to everyone who submitted an entry. We re already looking forward to next year s awards! Bethan Davies Communications Officer A great internal communication campaign to engage with vast numbers of staff. Using the concept from The Call Centre, the team were able to build a buzz around staff engagement and executed the campaign quickly and with minimum cost. The results speak for themselves over 200 out of 280 staff engaged with the campaign. A wonderful campaign which reached its aims quickly.

5 Gwobrau Cysylltiadau Cyhoeddus a Chyfathrebu 2014 Rhagoriaeth Cysylltiadau Cyhoeddus a Chyfathrebu yn sector tai cymdeithasol Cymru Cynhaliwyd trydedd Seremoni Wobrwyo Cysylltiadau Cyhoeddus a Chyfathrebu yn ystod Cynhadledd Cyfathrebu CHC yn Llandrindod ar 3 Rhagfyr Cymerodd 26 o wahanol sefydliadau ran yn y gwobrau gyda chyfanswm o dros 100 cais, ac unwaith eto roedd cystadleuaeth ffyrnig ym mhob un o r 13 categori. Bu aelodau r Rhwydwaith Cysylltiadau Cyhoeddus yn beirniadu cynigion ei gilydd, gyda CHC yn feirniaid yng nghategori Tîm Cyfathrebu r Flwyddyn. Mae r Gwobrau Cysylltiadau Cyhoeddus a Chyfathrebu yn gyfle gwych i rannu arfer da ac i ddysgu o syniadau a heriau timau eraill yn y sector. A r enillwyr yw FFOTOGRAFF GORAU R FLWYDDYN Buddugol: Cartrefi Dinas Casnewydd ADRODDIAD BLYNYDDOL Buddugol: Cartrefi Conwy Roeddem wrth ein bodd gyda r gwaith graffeg ac eiconau ffres, a rhoddodd yr amserlen gipolwg gwych ar waith Cartrefi Conwy yn ogystal â rhoi parhad drwy r ddogfen i gyd. Roedd yn syml ei ddarllen, y dyluniad a r copi yn cydweithio n dda ac nid oedd yn rhy hir dim ond cyfanswm o 32 tudalen oedd y ddwy iaith. Teimlwn fod y ffotograff yn rhoi ymdeimlad gwych o ymgysylltu â r gymuned, gweithio tîm a chynhwysiant tenantiaid.

6 PARTNERIAETH LWYDDIANNUS Buddugol: Cartrefi RCT Ymgyrch Stryd Fawr Penygraig YMGYRCH ORAU Buddugol: Cartrefi RCT Ymgyrch 123 Parod Mae r ymgyrch bartneriaeth yn brosiect diddorol ac amserol iawn. Mae n rhywbeth efallai nad yw timau cyfathrebu eraill wedi cael cyfle i w wneud, ac mae n sicr fod Cartrefi RCT wedi manteisio i r eithaf ar y cyfle. CYFATHREBU MEWNOL Buddugol: Tai Sir Fynwy EBUZZ Cylchgrawn staff Cartrefi RCT oedd â r syniad mwyaf llwyddiannus a pherthnasol ar gyfer ymgyrch ac roedd ganddynt ymgyrch broffesiynol iawn yn defnyddio gwahanol ddulliau blaengar o gyfathrebu. Mae r canlyniadau y maent wedi u hamlinellu n wych ac mae r ymgyrch/brandio yn rhywbeth y gellir ei ymestyn ar draws y sector. DIGWYDDIAD GORAU Buddugol: Grŵp CHC, Adeiladu Menter a CREW Adfywio Cymru FesTŶval Roedd cymysgedd ac ystod dda o gynnwys, o erthyglau gyda ffocws busnes i ddarnau mwy anffurfiol. Dangosodd yr ystadegau o r arolygon mewnol fod canllawiau rhagorol ar gyfer y cylchgrawn, ac roedd dyluniad y cylchgrawn yn lân a chlir. Roedd y cylchgrawn yn llawn gwybodaeth, er nad oedd yn canolbwyntio n llwyr ar waith, ac roedd yn llawn o syniadau da. Cymeradwyaeth uchel Cartrefi Cymunedol Bron Afon Roedd y digwyddiad yn arloesol iawn ac roedd angen llawer o gynllunio gofalus. Roedd yn gyfle ardderchog i landlordiaid cymdeithasol cofrestredig, awdurdodau lleol a phartneriaid adfywio eraill rwydweithio a rhannu syniadau. Roeddem yn arbennig yn hoffi r ffaith iddo gefnogi cyflenwyr a mentrau lleol ac y cadwyd costau yn isel, yn ogystal â sicrhau presenoldeb ardderchog ar y cyfryngau cymdeithasol. Cymeradwyaeth uchel Tai Taf

7 CYLCHLYTHYR GORAU I DENANTIAID Buddugol: Cartrefi Cymunedol Gwynedd GWEFAN ORAU Buddugol: Cymdeithas Tai Cadwyn Datblygiad Rhodfa Beechley Drive Teimlai r beirniaid mai hwn oedd y cynnyrch gorau drwyddi draw. Roedd y cynnwys wedi i ysgrifennu n dda ac yn addas i r gynulleidfa. Roedd y beirniaid yn canmol clawr blaen a dyluniad cyffredinol y cylchgrawn ac yn credu ei fod yn ddeniadol ac yn chwa o awyr iach. Cymeradwyaeth uchel Tai Taf a Grŵp Tai Coastal ARLOESEDD DIGIDOL Buddugol: Cymdeithas Tai Taf Eitemau dogfen ar denantiaid Mae r wefan yn lân ac yn syml, caiff ei diweddaru n rheolaidd, mae n rhwydd mynd o i chwmpas ac mae n dweud popeth rydych angen ei wybod am y datblygiad. Cymeradwyaeth uchel Cartrefi Cymoedd Merthyr DYLUNIO Buddugol: Cymdeithas Tai Cadwyn Prosiect Partner gyda Ni Drwy gyfrwng fideo, defnyddiodd Newydd ffordd syml ond effeithlon o rannu n ddigidol a hyrwyddo cyfleoedd a manteision i denantiaid gymryd rhan ac ymgysylltu gyda nhw. Mae r fideos, a rannwyd drwy wahanol sianeli, wedi cyfrannu at godi proffil ymgysylltu â thenantiaid a r nifer fawr o ffyrdd y gall pobl ddylanwadu i wella gwasanaethau a newid bywydau. Mae r eitemau arddull pry ar y wal yn rhwydd i bawb uniaethu â nhw ac yn dangos neges allweddol ein sector fod landlordiaid cymdeithasol cofrestredig yn gymaint mwy na dim ond tai! Cymeradwyaeth uchel Cartrefi Cymunedol Tai Calon a Cartrefi NPT Defnydd effeithlon o ddylunio sy n llywio r darllenwr ar hyd taith ac yn galw am weithredu. Mae r thema tai yn rhedeg drwy r cyfan, ac mae defnyddio pobl go iawn yn ei wneud yn fwy personol. Dyluniad modern a lliwgar. Cymeradwyaeth uchel Grŵp Cynefin

8 DEFNYDD EFFEITHLON O R GYMRAEG Buddugol: Tai Gogledd Cymru Fideo Gofal Ychwanegol TÎM CYFATHREBU MEWNOL Buddugol: Ceri Davies, Grŵp Cynefin Roedd yr ymgais buddugol yn broffesiynol a diddorol gyda r Gymraeg a r Saesneg yn eistedd yn gyfforddus gyda i gilydd, defnyddir is-deitlau ar gyfer y ddwy iaith ar hyd y ffilm. Mae n dda bod y di-gymraeg yn gallu gweld a chlywed y Gymraeg yn yr un fideo er mwyn ei normaleiddio. Da oedd gweld hefyd bod rhai unigolion yn naturiol defnyddio r ddwy iaith. Cymeradwyaeth Uchel Cymdeithas Tai Cantref CYNLLUN CYLLIDEB ISEL Buddugol: Cartrefi Cymunedol Bryn Afon Ar y droli te safle mewnrwyd Buzz Roedd gan y tîm o un yn Grŵp Cynefin her enfawr o i blaen eleni - delio gydag uno. Roedd hyn yn golygu cynllunio brand newydd o r cychwyn cyntaf, cydlynu deunyddiau newydd fel canlyniad i r brand newydd, delio gyda heriau cyfathrebu mewnol a chydlynu gyda bwrdd ac uwch dîm rheoli newydd. Mae Ceri bob amser yn barod i rannu ei gwybodaeth arbenigol a bob amser yn gwneud ymdrech fawr i ganfod astudiaethau achos perthnasol pan ofynnir iddynt. Mae Ceri hefyd wedi croesawu cyfryngau cymdeithasol ac annog ei Phrif Weithredydd (Walis George) i ymuno â Twitter eleni. Mae hi hefyd yn awyddus i hybu eu datblygiad personol a gorffennodd gymhwyster CIPR yn ddiweddar. Llongyfarchiadau mawr, Ceri! Llongyfarchiadau i r holl enillwyr, a diolch i bawb a gyflwynodd gais. Rydym yn edrych ymlaen yn barod at wobrau r flwyddyn nesaf! Bethan Davies Swyddog Cyfathrebu Ymgyrch gyfathrebu mewnol wych i gysylltu gyda nifer fawr o staff. Gan ddefnyddio cysyniad y Ganolfan Alwadau, gallodd y tîm sicrhau cyffro am ymgysylltu tai a gweithredu r ymgyrch yn gyflym ar gost isel. Mae r canlyniadau n siarad drostynt eu hunain - ymgysylltodd dros 200 allan o 280 o staff gyda r ymgyrch. Ymgyrch wych a gyflawnodd ei nodau yn gyflym.

Archwiliad Tachwedd 2016 / November 2016 Review. Gwasanaeth Cyfnewid/ Mutual Exchange Service

Archwiliad Tachwedd 2016 / November 2016 Review Gwasanaeth Cyfnewid/ Mutual Exchange Service 1 Mae r Tîm Ansawdd i Denantiaid yn cynnwys tenantiaid o Partneriaeth Tenantiaid a Phreswylwyr CCG. Pwrpas y