ALL you need to know about real estate: Bruce & Pam with WEST USA REALTY

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1 ALL you need to know about real estate: Bruce & Pam with WEST USA REALTY

2 Mission Statement We are what Realtors should be: We clearly see what you are looking for We always hear what is important to you We are the voice who speaks on your behalf We are the fulfilled promise of action We are your trusted guides We are your real estate agents and we WILL SELL YOUR PROPERTY.

3 INTERNET Where we market your home 80% of buyers search the Internet to find homes. Your home will be listed on many of the sites below! It will also appear on Zillow, Trulia, Realtor.com, Craigslist, Facebook. It will also be featured at the top of any search on our top-ranked websites:

4 Company Info Who we are " If you take care of the customer, the customer will take care of you. At West USA Realty, Our Agents are also "our customers. Our Broker support and dedicated management present our strong desire and work ethic to promote professional conduct and education. Our efficiency gives that full service that our Agents desire and require. We strive for service! Service to our agents and service to our customers. We provide the best to our agents and expect the best. When you are looking for real estate, West USA Realty is the company to call. We are here to serve you. West USA Realty is ranked the 13th most productive company in the Nation and holds the distinction of the most sales per Office. Regarding your needs, West USA Realty has specialists in Residential, Commercial, Land, Business Opportunities, Rentals, Property Management, Relocation and Luxury Homes. All West USA Realtors are members of the National Association of Realtors and their local Association of Realtors. Many Realtors at West USA Realty have earned designations such as EPro, CRS, GRI, IREC, to list a few. There are many cross-sales that occur as a result of the in-house networking within our company which is key to a customer when considering West USA Realty. West USA Realty has branch offices from the Valley to the Mountain and have helped thousands of Arizona residents achieve The American Dream. National Relocation & Real Estate Magazine ranks West USA Realty 13th in the Nation for overall transactions per company and NUMBER 1 IN TRANSACTIONS PER OFFICE! West USA Realty represents the most agents listed in the Top 25 Agents in the Valley for the last 4 years.

5 WHAT OUR JOB IS WHAT MY JOB IS Today Real Estate Agents wear many different hats. Your Realtor Will Perform All of these Duties and Much More ALONE!

6 Factors that may affect the marketability of your property Factors that May Affect the MARKETABILITY of Your Property Factors That We CAN Control Marketing and Promotion of the Property Marketing & promotion schedule General Appearance Inside and Out Present your property so it will stand out over the competition Listing Price A thorough Market Analysis will enable you to determine the best price in today s market. Factors BEYOND Our Control Market Conditions Demand. Interest Rates. Financing. The economy. Time of year The Competition Similar properties. Location. Condition. Their prices. The Natural Appearance of the Property Location. Size of home. Size of lot. Floor plan. Style.

7 Things to expect THINGS TO EXPECT THINGS TO EXPECT ONCE OFFER IS RECEIVED & ACCEPTED

8 Pricing to sell OVERPRICING MEANS IT WILL TAKE LONGER TO SELL OVERPRICING MEANS YOU MAY MISS THE PEAK SELLING ACTIVITY

9 The purchase contract pays these fees The Purchase Contract Usually Addresses Who Pays These Fees WHO PAYS WHAT FEES? The final accepted purchase contract will indicate who pays negotiable fees and costs. Your agent should be able to explain each and every item on these lists and the financial impact it will have in your transaction. The Buyer Lenders Title Policy Notary Fees Recording Fees Property tax proration Escrow Fee (Half) Document Preparation HOA transfer Fee (Half) Inspection Fees Interest on a New Loan 1 st Year Insurance Premiums New Lenders Loan Costs Home Warranty Per Contract The Seller Buyers Title Policy Notary Fees Recording Fees Property Tax proration Escrow Fee (half) Real Estate Commission HOA Transfer Fee (Half) All Existing Liens Interest on Old Loans Bonds Release Fees Assessments

10 Preparing your home SELF STAGING YOUR HOME AND PREPARING YOUR HOME TO SELL GENERAL MAINTENANCE Paint is the least expensive thing you can do to make your home look new again Be sure lawn is cut and shrubs manicured Repair any roof damage Pool should be skimmed and vacuumed Paint where needed HOUSE HINTS We live in a home to live in it and live in a home to sell it in two different ways Unclutter clear countertops, fridge, rearrange furniture Turn all the lights on Open the curtains or shades on windows Empty closets and make them guest ready Put away ashtrays Put away animal dishes and bowls MOOD SETTERS People buy on emotion, we are appealing to their senses Pleasant aromas or fragrance (boil cinnamon or potpourri, bake cookies, use plug-ins!) Turn on low background music (light instrumental or jazz) Make sure home is cool in summer and warm in the winter Set out goodies when you know a Realtor is coming by, on Open House days and on Office Tour Days.

11 Preparing your home SELF STAGING YOUR HOME AND PREPARING YOUR HOME TO SELL CONTINUED Making Your Home Shine is Imperative. Please use the following information to prepare your home to sell. The effort put into repairing and cleaning your property is likely to be returned in a fast sale at an attractive price. As buyers approach your property the first time, impressions are formed quickly. Paint house - this can do more for sales appeal than any other factor. Yard - Remove all toys, garbage, garden tools and other items from view. Mow lawn and keep edged. Close garage doors. Put colorful flowers in front of house. Often, while waiting to be let in, the first thing a buyer looks at closely is the front door. Put new paint on the front door. Buy a new door mat. Buyers take a close look at the basement of a home. They will look for bad wiring, leaky pipes and signs of decay. Clean out basement and dispose of everything you are not going to move. Ensure that there is plenty of lighting. Sweep or vacuum floor. Stack items neatly against walls.

12 Preparing your home SELF STAGING YOUR HOME AND PREPARING YOUR HOME TO SELL CONTINUED The kitchen is often the most important room in the house. Make it bright and attractive. Put a vase of fresh flowers on the table. Replace curtains or clean existing ones. Remove appliances from counters. Create a pleasant fragrance in the kitchen (i.e. vanilla, cinnamon). It is important that bathrooms are clean, bright and smell fresh. Install a new shower curtain and replace worn throw rugs. Polish all fixtures. Open windows. Hang bright, fresh towels. Remove stains from toilets and bathtubs. Use air freshener. Display colorful soaps. The Living Room Clean out the fireplace and place logs in it. Polish all woodwork. Put big furniture in storage so rooms are not cluttered or crowded.

13 Preparing your home IF THE HOME IS OCCUPIED While your home is listed many real estate agents will request times to view the properties, please use this as a guide for that time. If the Real Estate Agent is Alone: Do not discuss any details in regards to previous offers or situations. Please request the agent to speak with me directly. Many agents will try to solicit you during the showing. While Your House Is Being Shown When possible, leave while the property is shown. If not, remain in an area not being shown by the sales associate. Let the real estate expert show your house. Answer questions candidly when asked, but avoid questioning potential buyers. When an agent request to view your home please do everything in your power to allow them to view property. Also please review the following information. Open all window coverings Circulate the air in the home before the appointment (open windows and run fans) Turn on lights throughout home Light a candle if possible Open all doors in all rooms All valuables and medicine secure Put pets in a restricted area Take out items not included in sale Beds made No clutter on floor and vacuum Play soft music Do not stay inside home while they are previewing Tag or remove items not included in sale (i.e. water conditioner, chandeliers, plants, drapes). At night, turn on porch light and outdoor lighting. Clean dirty dishes in the sink and put away any dishes on counter. Keep toys in the children's rooms. Put away items in the yard such as bicycles, gardening tools and skateboards.

14 Preparing your home VACANT HOME CHECKLIST Your home being vacant needs to be checked on at minimum on a weekly basis. Also please review the following information. IF THE HOME IS VACANT While your home is listed many real estate agents will request times to view the properties. Open all doors in all rooms Take out items not included in sale No clutter on floor and vacuum Regular lawn and pool care Dust the home methodically All Light bulbs working No clutter anywhere completely bare, unless staged with furniture Light Staging with spare furniture. In the event your home is vacant agents will sometimes view the property unannounced.

15 All you need to know Bruce & Pam

16 Client Testimonials What a few of our clients have to say A deep knowledge of the local market. Current formal education related to the mortgage financing landscape, including REO's and short sales. ALWAYS aggressively representing our best interest - they were actually working for US! On-going communication - we never had to wonder about progress or status. Tenacity and commitment to results - I never doubted that this property was going to close - and it did - in one of the toughest markets in memory. I would like to thank you and Pam (although I never actually saw her) for getting me settled in my new home in The White Mountains. I really appreciate your time, home expertise and most of all patience with me and my wife in all the searching. I really appreciated your honesty in pointing out issues with some of the homes that we would of not noticed or seen. I look forward to doing business with you in the near future on one those lots next my new house. Thanks again! Jim Hudspeth P.S. Thanks for giving my Dad the same great service on his recently purchased home! I called several agents when I decided to start house hunting in the White Mountains. One agent in particular I met up with was Bruce and his wife Pam. They were friendly, extremely helpful, and really knew the area. Prior to closing the deal they helped with all inspections and water well professionals. The closing went off without a hitch and I was out of state!!! After closing Bruce continued to help with things I needed completed or looked at or some sort of work. Bruce found good people and scheduled with the workers to let them in and checked to see if the work was completed correctly and the house was locked after they left. I highly recommend Bruce and Pam for any house buying or selling needs. On my scale they are friends and rate a 10. Russell Davidson We are always happy to let others know when a product or service is above and beyond expectations. Pam and Bruce Wachter sold our cabin in a timely manner. They were prompt in forwarding information, made recommendations regarding the condition of the property and found a buyer in a sluggish market. Lew and Ruth Dumbauld Highly recommend! Attention to detail and knowledge was beyond impressive. Negotiating skills, communication and professionalism beyond expectations. Very lucky to have these folks on my side! Penny S. It was great to have 2 agents working for me, and they are really great at what they do. They kept me on top of everything through the sale. The things that I wanted to have done that were very important to me, they made sure they got done. They even continued to be available to me after the sale. Highly recommend. R.D. Bruce helped my family find a perfect home in the White Mountains. He knew the area and is well connected. What impressed me most was his personal connection to the needs of my family... he went the extra mile! John Fordyce Bruce sold my home in the White Mountains in the dead of winter at close to my asking price, which is quite a feat. He was responsive and on the job throughout the process and the sale went as smoothly as possible. I can recommend him without hesitation. Don French Bruce and Pam Wachter are a "Dynamic Duo." I work for Childers and Berg, LLC a professional Fiduciary in the Phoenix area and we contracted their services to assist us in liquidating a multi property estate with many complicated issues. This couple are professional, resourceful and fun; and they assisted us in the timely liquidation of several pieces of real estate in the Navajo County area. I have no hesitation in recommending Bruce and Pam for any of your real estate needs in the White Mountains. Robert Z., Property Mgr., Childers & Berg, LLC A word of advice - if you're considering engaging this real estate team to sell your home - don't waste another minute in the decision! Do it - NOW!! After having a dismal experience with 2 other realtors in the White Mountain area while selling our Show Low cabin, we had the good fortune of finding Pamela. As soon as she took over the listing, we began to get showings and - OFFERS! The marketing was comprehensive and appropriately targeted, and prospective buyers were thoroughly qualified. When you engage this team, you will immediately know that you have skilled professionals on your team, dedicated to helping you achieve your real estate goal. I am deeply thankful for having had the opportunity to work with such stars! Linda A. Resau

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