NATIONAL PRESENCE LOCAL KNOWLEDGE

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1 NATIONAL PRESENCE LOCAL KNOWLEDGE

2 02 OVERVIEW Buying or selling property is likely to be one of the most expensive and time consuming processes in life. Undertaking any transaction in relation to real estate can take an extraordinary amount of time, money and stress. That s because for many people property is more than just a transaction or an asset to manage. They re buying or selling their dream home or purchasing an investment to grow their wealth. It s not just a huge financial investment, it s also a huge investment of time and emotion. In every situation the need for expert advice to achieve the best result is paramount. Without an expert in your corner, someone working on your behalf to get the best results for you, the risk of serious and costly mistakes can be enormous. That s where National Property Buyers will help. National Property Buyers is a truly unique property advisory and management firm. Not only do we educate and guide you through buying, managing or selling, our expertise in property markets across Australia gives you a great advantage to secure the best results. We have licensed estate agents based in Victoria, Queensland, South Australia and New South Wales, connecting you with the local knowledge and expertise you require and deserve. Property is the biggest financial and emotional investment in life. Don t go it alone. Have someone in your corner.

3 03 WHAT CAN NATIONAL PROPERTY BUYERS DO FOR YOU? National Property Buyers will assist and guide you through every stage of buying, managing and selling property. We will ensure your best interests are represented and protected at all times through our Buyer Agents, Vendor (Seller s) Advocacy and Property Management services, giving you peace of mind you will be looked after each step of the way.

4 04 BUYER S AGENTS National Property Buyers are highly skilled Buyer Agents, experienced at securing quality property for the best conditions and at the lowest possible price. Just like property vendors use a qualified, professional real estate agent to sell their property, we do the same for buyers. We are qualified, professional real estate agents, only we work exclusively for the purchaser. Our job is to save you time, money and stress when searching for and buying the best available property to match your criteria and budget. Our team of Buyer s Agents have decades of experience and a huge passion for the residential property markets across Australia. We currently service clients across the Melbourne, Brisbane, Adelaide and Sydney metropolitan areas. We will assist you to find and secure your ideal property through searching, assessing and negotiating property on your behalf. SEARCHING Our comprehensive search process is designed to save you valuable time and stress by undertaking all the due diligence and legwork to find your ideal property. We will source options from industry databases and contacts, as well as properties that are not advertised to the general public, ensuring that no stone is left unturned throughout the search. ASSESSING Our extensive due diligence will include a detailed property and price analysis made available to you, which will enable you to establish the value of the property prior to starting the negotiation process. We also organise all other inspections and reviews, including building and pest inspections and a review of contracts by your solicitor or legal representative. NEGOTIATING Negotiating with Sales Agents to get the best result for the buyer can be a challenging task, particularly for the inexperienced. Our buyer s agents thrive on this; they have extensive negotiation experience and will work hard to ensure you make your purchase under the best possible conditions and for the lowest possible price.

5 05 OUR BUYER S AGENT SERVICES Each property purchase is different and each client will have individual circumstances in which they purchase. With that in mind, we are able to tailor our services to suit your needs. PREMIUM SERVICE SEARCH, ASSESS AND NEGOTIATE Our Premium Service includes regular online searches and sourcing off-market properties, unlimited inspections, full assessment with detailed reports and negotiating the successful purchase. We keep working until your ideal property has been purchased. ASSESS AND NEGOTIATE The Assess and Negotiate service is suitable if you would like to do the property search for yourself, or you have already found the property you would like to buy. We will inspect the property, prepare a detailed property and price analysis and negotiate the purchase on your behalf. AUCTION BIDDING This service is for those who are uncomfortable with the auction bidding process or are simply not going to be available on the day of the auction. You can tap into our decades of experience and proven auction bidding strategies and be assured an experienced professional is representing your best interests.

6 06 VENDOR (SELLER S) ADVOCACY Selling your property is regarded as one of the most stressful experiences in life. There is a lot to think about: when to sell, how to sell, which agent to engage, negotiating their commission, deciding on the best advertising campaign, arranging inspections and so much more. There is a lot at stake when you put your property on the market. Of course you want to achieve the best possible result, but unfortunately that doesn t always happen. That s where a NPB Vendor Advocate can help. NPB Vendor Advocates are fully qualified real estate agents who act on your behalf to coordinate the entire process of selling your home. We will manage the entire campaign for you, from sourcing and recommending the best Selling Agent to negotiating agent commission and advertising campaigns. You will have the support of expert recommendations and guidance to make fully informed decisions. WHY YOU SHOULD ENGAGE AN NPB VENDOR ADVOCATE Vendor Advocacy is a free service. Our Vendor Advocacy service is completely free of charge for clients. We are paid by the Selling Agent selected to sell your property. You don t have to deal with the Selling Agent. We will arrange a selection of the best Selling Agents local to your area to appraise your property and then recommend the best Agent to you based on their appraisals and proposal, experience and previous sales results. You will make the final decision as to which Selling Agent is selected. From there, you don t have to deal with the Selling Agent at all. We will act as your representative throughout the campaign, including negotiating the Selling Agents commission and advertising campaigns. We will make sure your best interests are adhered to at all times and will keep you fully informed of each step. Save Time and Stress. Time is a scarce commodity, especially when selling a home. We will save you time assisting with the agent selection process and overseeing the whole campaign. NPB Vendor Advocates also take the stress out of the whole process for you. We organise everything. From selecting the best agent right through to settlement, we are there as your personal property advocate, providing valuable, professional and independent feedback and advice.

7 07 PROPERTY MANAGEMENT Finding and purchasing a quality investment is only the first step to building your wealth through property. The next step is to find a superior property management service that will ensure you get the most out of your investment over time. NPB Property Management fully understands the importance of diligent and professional management, because we re all investors ourselves. Our Property Management department services clients in the Melbourne, Brisbane, Adelaide and Sydney metropolitan areas and is headed by highly experienced property managers with decades of combined experience. We pride ourselves on offering more than a set and forget approach. Unlike other property management services with thousands of properties on their rent roll you are not just another number to NPB Property Management. Our boutique service is highly attentive and personalised to your situation to ensure the best results are achieved at each stage of your management. This includes a discerning approach to finding the best quality tenants, proactively and quickly attending to maintenance issues and taking any opportunity to advise and assist you improve the quality of your asset. When you purchase an investment property with NPB Property Management you can rest assured it will be managed with the utmost care and diligence.

8 08 propertyhub propertyhub is National Property Buyers unique, online portal available exclusively to Buyer s Agent and Property Management clients. propertyhub has been designed and developed as a central point for clients to have 24/7 access to information on their property wherever they have internet access. Whether clients have engaged a Buyer Agent service to search for their property or have a property under management, they can simply login to their personal account and easily communicate with advocates or property managers, track property searches, insert feedback and store important documents. PROPERTY BUYERS Buyer s Agent clients can use propertyhub to easily access their property search and communicate with their Buyer Agent via their personal login. Property tracking and communication Clients can log on to their propertyhub account to view all shortlisted properties on their search. Information on the property including links, our comments and property details are all accessible from this point. Clients are also able to leave their feedback on each property. PROPERTY OWNERS Clients of our Property Management service can easily access vital information on their investment property through their propertyhub login. Document Library and Tracking System propertyhub acts as an online, cloud based information storage platform where clients can access up to date information on their investment property such as: Lease status and/or lease expiry date Maintenance items requiring attention Routine inspections reports Maintenance invoices Lease agreement Lease renewals EOFY statements Monthly rental statements CLIENT/ADVOCATE AUTOMATIC ALERT propertyhub also allows instantaneous alerts whenever communication takes place. Whether a Buyer Agent or Property Manager updates a client s account, the client will receive an alerting them. Even better, clients are able to alert their Buyer Agent or Property Manager in the same way, ensuring timely response to all correspondence.

9 09 DON T TAKE OUR WORD FOR IT My husband and I were first time property buyers, and didn t know where to begin or what to look for. We both worked long hours and never had the time to spend searching, let alone anything else that goes along with finding a property. Initially we were wary about engaging someone like a Buyer Agent to manage such a huge investment of our funds and our future. But we are now incredibly happy to have put our trust in National Property Buyers. Their advice has been invaluable with a friendly and warm attitude. Our advocate visited us in hours that suited us, provided fast responses to any questions we had, regular follow-ups to provide status updates and was always available for a call. They took care of everything, from the research and selection and purchase of a great property, as well as organizing everything else like a solicitor for the legals. 100% of everything promised was delivered and the level of after sales service has been fantastic. I think by the time we made the purchase, my husband and I had spent less than four hours actually buying a house, which is really amazing. National Property Buyers provided a complete service which surpassed all of our expectations. I would not hesitate to recommend them to anyone looking to buy a property and we will absolutely engage them for our next purchase. Kelly and Karl, Melbourne I commenced my search for an investment property some 12 months ago. After months of searching I realised that I know very little about buying a property for investment purposes and that if I was going to do it right, I would need some expert help. So I started my search for a buying agent. Of the three agents I made enquiries with, National Property Buyers were the only ones who were happy to meet with me in person and I d noticed they were quoted in the Financial Review newspaper. My advocate took the time to understand what I was trying to achieve. They explained their role as a buying agent and what they would do for me if I engaged them. They did what they said they would do and I am now the proud owner of my first investment property. As far as I am concerned, National Property Buyers earned every penny of the agent s fee. What was even better is that I also made great savings because I had an expert searching the market and ultimately negotiating the purchase for me. What stood out above all about this process was the personal service, professionalism and the fact that I was kept informed every step of the way. Sarah, Brisbane

10 10 NATIONAL PROPERTY BUYERS KEY STAFF ANTONY BUCELLO STATE MANAGER, VICTORIA Antony s sales and marketing career has spanned over 30 years in both the Financial Services and Property sectors. Having been involved in countless property purchases for his clients over the years, he is now a leading Melbourne Buyer Advocate. Antony has a passion for property and has bought for both investors and home buyers all over Melbourne, ranging from $300,000 to multi-million dollar properties. He commenced with National Property Buyers in 2011 as State Manager, becoming a Director in His meticulous approach and sound negotiation skills ensures he leaves no stone unturned in his quest to purchase the right property at the right price. With his extensive knowledge, vast network of contacts and overall determination, he is able to achieve the best possible results for his clients. m: e: STEPHEN MCGEE STATE MANAGER, QUEENSLAND Stephen brings over 15 years experience in residential property to National Property Buyers QLD, including residential property investment and small scale developments. During his many years as a property Buyer s Agent, Stephen has assisted clients to grow their property portfolio with premium investment grade properties and profitable developments. He has been involved from a ground floor level and has successfully completed a number of residential subdivisions and multi-unit site developments. Stephen s track record of success, experience and positive attitude has earned him a great reputation from his many loyal clients. Whether they are purchasing a home to live in or an investment property, they have complete confidence in Stephen s ability to deliver an outstanding result. Stephen was also voted Highly Recommended Buyers Agent in QLD by his clients in the Investors Choice Awards of In the same year he became a Director of National Property Buyers. m: e:

11 11 ADAM STONE STATE MANAGER, SOUTH AUSTRALIA Adam Stone comes to National Property Buyers with over 25 years experience as a Licensed Agent in the Real Estate industry. Adam s extensive experience, knowledge and passion for property in Adelaide is immediately evident to clients and has served not only through sales, but also in development projects in the city and greater Metropolitan area. In addition to over two decades as a selling agent for high profile Real Estate brands, Adam had almost 16 years experience running his own property development company. In this capacity Adam developed medium and high density projects in the CBD and metropolitan areas. He then used his expertise in this area as a residential development consultant, helping not only mum and dad and inexperienced clients, but also seasoned developers to realise the full potential of their property. Adam is able to combine this vast Real Estate experience with his expert negotiating skills to represent your interests so you can achieve your Real Estate goals without stress. m: e: SIMONE LUXFORD STATE MANAGER, NEW SOUTH WALES Simone Luxford has spearheaded the New South Wales office with her desire to achieve the best outcome for her clients, typified by an outstanding analytical approach, dedication, attention to detail and a sound work ethic. With a Bachelor of Business degree, Simone has a background of over 17 years experience as a Senior Research Consultant in corporate marketing and 10 years experience researching the property market. As a licensed Buyers Agent and certified Property Investment Advisor (PIAA) she draws on her marketing, accounting and research skills to effectively provide strategic insight into the property acquisition process for her clients. Enthusiastic and professional, Simone has developed trusted relationships with her clients, real estate agent network and key industry stakeholders. Her passion and energy for real estate fuels her dedication to truly engaging with her clients and exceeding their expectations. m: e:

12 Melbourne Brisbane Adelaide Sydney nationalpropertybuyers.com.au

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