A NEW APPROACH TO ESTATE AGENCY
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1 A NEW APPROACH TO ESTATE AGENCY
2 CONTENTS 3 The Nexa Mission 4 Our Management Team 5 Our Services 6 Selling your home 8 Buying with Nexa 10 Letting your property 12 Investors & developers 14 Our Partners 15 Part of the Community 2
3 After spending almost ten years working in property development and estate agency in Dubai, we ve come back to Portsmouth bringing a new style of estate agency to the City. We call it One Agent: One Solution. Our approach turns the standard Estate Agency model on it s head to the benefit of the customer. We assign one expert agent to handle all aspects of your property sale or letting, including valuations, visits, phone calls, liaison and negotiations so that you receive a seamless service and only ever have to deal with one person. Our Agents are highly skilled and motivated and we support this with financial incentives, recognition and reward - reinforcing their focus to succeed for you. We have a highly proactive approach to marketing your property including PR, social media, online portals, print and campaigns together with our agents personally networking in the market place to find the right buyer for you. THE NEXA MISSION Our Mission is to bring a new and dramatically higher standard of customer service to Estate Agency. 3
4 OUR MANAGEMENT TEAM JAMIE GRAY 2008 moved from UK to Middle East launched and delivered development projects in Dubai, Sharjah, Oman and Lebanon, delivering over $500m in gross sales headed up one of the fastest growing real estate agencies in Dubai with an investment arm that oversaw $600m in transactions left the UAE to return to the UK and join his brother Daniel and apply their collective experiences and skills to launch NEXA Properties. DANIEL GRAY Real estate career began during his time as a professional rugby player for Bristol rugby club. Built a steady string of small scale property developments, adding value through re-design and refurbishment. Grew portfolio together with Jamie, now over 118 luxury student units across 32,000sq ft of buildings in prime city centre locations NEIL THORPE Began estate agency career began in 2012 working for a local, independent agency in Southsea Within months leading the lettings department at the North End office. Department exceeded all growth forecasts Sales and lettings achievements leads to Agent of the Year awards in 2014 and 2015 Agreed to lead the Nexa team and deliver the One Agent: One Solution approach in Portsmouth. 4
5 HELPING YOU FIND A PLACE TO BUY We will act as your agent, proactively sourcing property that fits your requirements. A dedicated Client Manager will work on your behalf to structure a deal that works for you. SELLING YOUR PROPERTY Experience an ultra-service with your dedicated Client Manager handling every aspect of your property sale from valuation through to phone enquiries, viewings and solicitors. HELPING YOU TO LET YOUR PROPERTY We are highly experienced in letting properties and manage a large portfolio of our own properties as well as those of our customers, so we understand and can deliver the service that you need. HELPING YOU TO FIND THE RIGHT PLACE TO RENT Your dedicated Client Manager will work on your behalf in finding the right property for you right across our portfolio. PROVIDING ACCURATE VALUATIONS Get in touch with us for a professional, accurate valuation based on our detailed market analysis. We will also provide you with a market report tailored for you and will be on hand to answer any questions about sales process and market conditions. OUR SERVICES MANAGING PROPERTY We provide a full property management service, offering complete convenience for you and your investment. Our services include rent collections, rent renewals, property maintenance & supervision. MORTGAGES, PLANNING AND LEGAL SUPPORT We will help facilitate all industry related requirements such as mortgage arrangements, legal structuring, planning applications, property upgrades and investment and development advice. DEVELOPMENT AND INVESTMENT SUPPORT We will share our insights with you on the development and investment opportunities in your local area. 5
6 SELLING YOUR HOME Our approach to selling your property turns the standard UK Estate Agency model on it s head. We do not send one agent to value the property, another agent handling telephone enquiries and the only remaining available agent accompanying viewings. OUR APPROACH IS TO HAVE ONE EXPERT AGENT HANDLING EVERY ASPECT OF YOUR PROPERTY SALE. THEY WILL: Be responsible for selling your property and the only person you will ever have to deal with Handle all potential buyers, viewings and will know every aspect of your property Be heavily financially incentivised to sell your property Be incentivised to deliver your buyer with unrivalled customer service Be personally accountable, responsible and incentivised for the sale of your property Provide you with regular feedback, market analysis, and marketing ideas. THIS IS WHY WE OPERATE A NO SALE NO FEE POLICY AND WHY OUR FEES ARE TIED TO A PERCENTAGE OF THE SALE PRICE. 6
7 We do our homework and our valuation is based on a thorough assessment of your property together with a full market appraisal of the area. This enables us to make a confident assessment of the right property value. Our aim is to get the value spot on and then market the property effectively through our many channels. These include Rightmove, Zoopla, our own website and social media channels. We handle all calls and visits in a warm, professional and friendly manner. We place great importance on the visits we make to the property with prospective buyers and are rigorous in qualifying those prospective buyers. This helps to ensure we get the best price for your property and a timely buyer that stays the course. SELLING YOUR HOME 7
8 BUYING WITH NEXA We value all of our customers and none more so than prospective buyers. We want them to be ambassadors for Nexa following a faultless customer experience. Our One Agent: One Solution approach ensures that we know and can relay the facts and the strengths of the property and we can answer questions in a timely and helpful manner. Our approach always means that the agent accompanying the viewings is the one who has the full knowledge of the property and the area and who treats the visit as the most important step for any buyer. We will facilitate all communications in a timely, courteous and professional manner at all times so that you can be clear at all times on where you stand and what the next steps are. This gives you the best possible chance of securing the home of your dreams. 8
9 NEED A MORTGAGE? We work closely with a small, handpicked selection of professional mortgage brokers who can help you find the right mortgage. There are some great deals out there and a good mortgage broker can help you find them whilst also revealing the loopholes and limitations that apply. This will help to ensure that you find the best lender and agreement for your particular circumstances and plans. Talk to your Nexa Agent and they will arrange your meeting with one of our excellent mortgage brokers. NEED A SOLICITOR? Having worked in property for many years here in Portsmouth, we have been fortunate enough to build relationships with a number of excellent legal firms and solicitors that specialize in property transactions and contracts. We now work closely with these firms to ensure that our clients have access to the best legal support available in the City. Simply talk to your Nexa agent who will help you find the best solicitor for your needs. BUYING WITH NEXA 9
10 LETTING YOUR PROPERTY Our One Agent: One Solution means that your dedicated Agent will be individually responsible for ensuring that all your needs are met and that you are always kept informed and up to date. ADMINISTRATION We will take care of all the administrative elements required to ensure an efficiently run and well managed investment property. RENEWALS Your dedicated Client Manager will ensure the renewal of your property or be on hand to find a new tenant if required well in advance to ensure you suffer from the least amount of void periods as possible. MAINTENANCE We ll be on hand to organise all and any maintenance issues and requirements and will do so in a professional and costeffective way from every day issues to adhoc emergencies. TENANT PRE-QUALIFICATION Your dedicated Client Manager will diligently and carefully ensure your tenant is the right fit for your property. 10
11 LANDLORD SERVICES Buildings & Contents insurance available Full inventory preparation Photographs taken of property Full rent collection service Landlord paid by faster payments each month Serving of legal notices Regular property inspections Legal action assistance Full maintenance service No setup fees Income when the property is vacant Income if the tenant fails to pay Guaranteed contract start date Regular payment date INTRODUCTION ONLY RENT COLLECTION FULLY MANAGED GUARANTEED RENT LETTING YOUR PROPERTY 11
12 INVESTORS & DEVELOPERS 12 Our sister company, G5 Properties, is an investment and development company and therefore we intrinsically understand the mindset, approach and requirements of developers and investors. We have used this experience to build a different type of agency team that can identify and understand value and dedicate time and focus in finding the right development or investment opportunity for you. We understand the powers of income generated from growing portfolios and understand the unique opportunities that lie in acquiring projects for development purpose.
13 SOLUTIONS WITH NEXA We provide a complete development management consultancy package whereby we collate our skills and partners in property development to create a complete all-in-one development solution for private developers and investors. We also actively seek to identify and create unique investment offerings for our registered investors. Our goal is to achieve financial growth in the shortest amount of time by tailoring an investment strategy based on the investors needs. INVESTMENT BY DESIGN We have built a track record in creating investment portfolios and can generate strategic equity and debt capital to residential and commercial real estate opportunities. Not only do we offer private individuals portfolio building and portfolio management services, our investment consultancy offering facilitates and structures joint venture platforms with various development projects and partners through project financing, legal structuring and asset management. OUR PACKAGE INCLUDES: With significant experience in creating and managing investment assets and creating development projects, we partner with our clients to create a unique and customised solution: Investors & financers, including financial structuring Portfolio Management Land & project finders Feasibility, project & market analysis Planning consultants Architects & design Solicitors Surveyors Development management Main contractors Sales & marketing agents Managing 3rd party consultants Our property development and investment reach includes the following regions; Portsmouth, Southampton, Chichester, Bognor Regis, Bristol, Bath and Exeter INVESTORS & DEVELOPERS 13
14 OUR PARTNERS We believe in delivering only the best service for our customers and sometimes that means that we will bring in experts in related fields to ensure that we are delivering a comprehensive service for you. Having worked in property for many years, we meet a lot of property professionals and are quickly able to spot the best performers and service providers in a range of related fields. We work closely with a small number of the best legal firms in the City. This enables us to recommend a number of firms with the confidence that they will deliver a first class legal service. In a similar way we can introduce you to a number of excellent local mortgage brokers who have helped our customers over the years to find the right mortgage in what has become a rather complex and diverse market. We work closely with our sister property development company G5. Through this we have developed very significant in house expertise in property investment and development. It means that we understand the many and various legal and planning hurdles that present themselves as well as an understanding of what makes investments work financially. Whether it s legal and planning support, digital marketing expertise or property networks, we are constantly working together with expert partners to ensure that our sale and rental properties are being proactively and vigorously marketed, our prospective buyers are expertly supported and our investors are suitably advised. 14
15 We believe that investing in a city is about more than just investing in bricks and mortar. We believe that in order to make good investment decisions you need to understand your community as well as the physical fabric of your City. This is why we are regular sponsors of events at Portsmouth Football Club and why we are supporting the Under 11 s team at the United Services Rugby Club, based a short walk from our offices at Hampshire Terrace. We feel that these youngsters are perfect ambassadors for our City and we feel privileged to be able to put our company name on their shirts in support of what they do. PART OF THE COMMUNITY 15
16 NEXA PROPERTIES 15 Hampshire Terrace Portsmouth, Hampshire PO1 2QF United Kingdom T: W: nexaproperties.com E:
U N I Q U E I N V E S T M E N T O P P O R T U N I T Y H A L L S O F R E S I D E N C E
U N I Q U E I N V E S T M E N T O P P O R T U N I T Y H A L L S O F R E S I D E N C E HALLS OF RESIDENCE 29-31 Hampshire Terrace Tenure Freehold NEXA PROPERTIES 15 Hampshire Terrace, Portsmouth, Hampshire
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