18 YEARS ON POLISH REAL ESTATE MARKET

Transcription

1 18 YEARS ON POLISH REAL ESTATE MARKET COMPREHENSIVE SERVICES FOR PROPERTIES STRABAG PROPERTY AND FACILITY SERVICES SP. Z O.O. COPMANY PROFILE

2 Obecność European w presence Europie Zwiększanie Boost the wartości value of premises nieruchomości Effectiveness Wydajność Transparentność Transparency Tailored services Usługi szyte na miarę Comprehensive Całościowe podejście approach Quality Jakość Spirit Duch of partnerstwa partnership Doświadczenie Experience Niezawodność Reliability Sustainable Zrównoważony development rozwój

3 Development on the real estate market

4 Overall key figures 2017 Employees over Revenue over mln. Area of premises over 30 mln m2 STRABAG PFS market: Area of activity Potential development area Strong partner at your side:

5 Podstawowe Key ratios dane Obsługiwane STRABAG PFS lokalizacje: location nationwide: Headquaters Regions Pruszków Gdynia, Łódź, Katowice, Szczecin, Wrocław, Poznań Szczecin Gdańsk Output over 30 mln PLN Bydgoszcz Poznań Warszawa Management type of business: Łódź Office buildings Shopping malls Retail stores Hotels Logistic centres Public buildings Wrocław Katowice Częstochowa Lublin Construction sites Kraków Rzeszów

6 COMPANY STRUCTURE

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8 OUR STRENGTHS

9 CUSTOMER ORIENTATION STRABAG GROUP Need-based custom service packages from individual services all the way to end-to-end solutions, and a contact person for everything. Our position inside Strabag Group provides one of the highest insurance policy on the market and group warranties. Operational common project execution with construction entity results with maintenance costs optimisation, especially in area of warranty subcontracting. You envision a sustainable property. We make your vision the object of our day-to-day business. OUR STAFF Professional and continuous education through our in-house human resource development. QUALITY Our certification acording to PN-EN ISO 9001:2009 confirms our competence and potential. PRESENCE About 250 operated locations in six different regions across Poland. Our redundant fault management centers ensure that we are on stand-by for you around the clock.

10 PROPERTY MANAGEMENT Service management. Contract management. Costs management. Operating costs accounting. Budget planning, implementing and reporting. Property accounting. Real estate consultancy. Owner representation. TECHNICAL FACILITY MANAGEMENT Property management. Ongoing maintenance of premises. Periodic and specialist inspections. Our experts f.ex. Fire safety, HVAC, Low Voltage installations. Service model: stationary and mobile units. Fault and warranty management. Handyman services. Emergency, 24h Call Center. INFRASTRUCTURAL FACILITY MANAGEMENT Internal and external cleaning services. Grounds maintenance services: - External area maintenance during summer months, - Gritting and snow clearance during winter months. Reception and security services. Final construction cleaning. Internal mail services. Other office services. Consulting. ADDITIONAL SERVICES Technical additional services, fit-out. Support in obtaining the environmental certificates for the building such as LEED, BREEAM. Project Management. Optimization in the media consumption. Technical consulting. Fire and safety comprehensive services, f.ex. preparing fire and safety instructions, making evacuation exercises.

11 PROPERTY MANAGEMENT

12 PROPERTY MANAGEMENT (I/III) Not only do we take care of the commercial facility management for commercial and residential real estate. A detailed management analysis moreover delivers fundamental key performance indicators that will help to develop optimization strategies and cost-cutting potential. Single contact for your real estate portfolio. We combine strategic requirements with the chores of management. Service management: When it comes to outsourcing, we put utmost care in selecting partners who will provide your property with their professional services under permanent supervision. Contract management: We take care of lease agreements, ESP contracts. Costs management: We provide regular property cost analyses and implement optimizing solutions whenever possible. Operating costs accounting: We handle periodic settlements of operational costs organized according to individual tenants.

13 PROPERTY MANAGEMENT (II/III) Budget planning, implementing and reporting: We prepare reliable data to be Single contact for your real estate portfolio. later updated and presented to the owner. Property accounting: In cooperation with professional accounting agencies and tax consultants we offer an extensive range of property accounting services and advisory We combine strategic requirements with the chores of management. services. Real estate consultancy: In accordance with competences our specialists and collaborating with us experts, we ensure professional consultancy in every issue concerning real estate. Owner representation: We are a competent and reliable partner taking comprehensive care of property owners business. We create long-term trust-based relations with owners, whom we represent in relation to third parties.

14 PROPERTY MANAGEMENT (III/III) CAFM SYSTEM Main features Better efficiency planning, communication and control of technicians/line workers performance Real time supervision automatic calls for tasks execution Full archive e-log Easy, attractive and precise reporting with full flexibility Intuitive interface Communication possibilities sms, , www on-line, calendar Scalable outcome modular structure

15 TECHNICAL FACILITY MANAGEMENT

16 TECHNICAL FACILITY MANAGEMENT (I/II) Properties with complex building fit-out and the highest technical requirements call for a specialist. Your facilities in office and technical properties are in goods hands with us. Property management: We are your central contact for all issues involved in building operation. Faultless operating infrastructure long-term maintenance of the value of your property. Proactive approach, involvement and proficiency. Ongoing maintenance of premises: We ensure safe use of your properties nationwide, 265 days a year and 24 hours a day. Periodic and specialist inspections : Services are provided by our technicians (fire safety specialists, HVAC) and with external experts. We carry out obligatory building,devices and installations inspections. We ensure maintanance of the value of your property over time

17 TECHNICAL FACILITY MANAGEMENT (II/II) Service model: Depending on your needs we ensure regular maintenance services within your premises or/and mobile services. Fault and warranty management: We ensure fulfilment of warranty regulations and swift management of faults in orderly fashion. Handyman services: We ensure rediness for all kind of small repairs. Faultless operating infrastructure long-term maintenance of the value of your property. Proactive approach, involvement and proficiency. Emergency: Our mobile units operates 24/365 nationwide. Ongoing 24 h Call Center support.

18 INFRASTRUCTURAL FACILITY MANAGEMENT

19 INFRASTRUCTURAL FACILITY MANAGEMENT (I/II) Turn your property into an upbeat and appealing business card, and you will always make a good impression. Our aim is to provide an attractive design of your property and it s surroundings, ensuring clean, pleasant and safe working conditions and evoking positive esthetic impression on your clients. Cleanness, safety and smoothly proceeding core business. Optimal resources management. Internal and external cleaning services: We deploy bespoke and optimised cleaning services to your premises to ensure clean and pleasant ambience. Grounds maintenance services: During summer months grounds and green space maintenance: It is the first impression that counts we develop bespoke maintenance concepts to ensure the attractiveness and intrinsic value of your property. During winter months gritting and snow clearance: It's all about reliability and quick response made possible by combining our own competences with a proven network of qualified partner companies. Reception and security services: Security presupposes trust we deploy exclusively trained professionals to serve your security needs. The idea is to make you feel permanently safe.

20 INFRASTRUCTURAL FACILITY MANAGEMENT (II/II) Final construction cleaning: We take care of your property with all involvment without leaving any trace after construction works. Internal mail services: We provide strongly client-oriented services, carried out by our staff to guarantee operating reliability. Cleanness, safety and smoothly proceeding core business.. Optimal resources management. Consulting: Professional know-how and competencies as individuals we give the experience in infrastructural facility management to the quality of our work and we advise in every issue related to your property. From the concept to reality.

21 TEAMS WORK

22 CLIENT BENEFITS No. Target Activity Direct Benefit Strabag PFS obtaining of appropriate certificates Service quality improvement through Strabag PFS and authorizations for specific devices and technical competence extension. systems maintenance Maintenance costs reduction during warranty period. Service costs during 1. Service Costs optimization related to technical facility management. warranty period. Split of the scope of works between Strabag PFS and an authorized service. Maintenance price agreement in parallel to construction contract negotiation. Cheaper maintenance during warranty period through use of Strabag PFS technician team. 3rd party authorized services cost reduction. Certificates and autorizations obtained by Strabag Possibility of warranty period extension with minimal PFS high comptences. price for it. Service costs after warranty period. Strabag PFS building maintenance without Post-warranty maintenance cost reduction with 3rd party authorized services participation. maximum quality of executed services.

23 CLIENT BENEFITS No. Target Activity Direct Benefit 2. Soft services cost optimization. SPFS consulting in selection of planned decorating materials and methods of their exploitation and maintenance. Services cost reduction in area of infrastructural facility management (soft services). The longer lifetime of used materials. 3. Higher parameters of building exploitation comfort. Maintaining or even rise of real estate value in long term. The access of Strabag PFS technician team to full data and know-how on building infrastructure (in design, construction and exploitation phases). Full cooperation between Strabag PFS and Strabag Sp. z o. o. based on installation and exploitation experience sharing. Maintaining or even rise of real estate value through the best possible infrastructure status with technical maintenance cost reduction. Energy and utilities consumption reduction. 4. Complex offer of Strabag Group covering building full life cycle costs. Possibility of long term real estate budget planning Price offer presentation (design + general contracting and optimization providing the high quality of + building exploitation and maintenance) services. Possibility of partnership with one competent organisation for whole building life cycle.

24 REFERENCES

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26 9 logistic centres, Raben Group Zebra Tower, Warsaw Polonia Palace, Warsaw Ilmet Office Building, Warsaw Museum of the History of Polish Jewish, Warsaw STRABAG Head Office, Pruszków Golden Tulip Gdańsk Residence Reatil stores nationwide 3 logistic centres, Panattoni Europe

27 Slovakia, Lenovo, Bratislava Hungary, D Building IVG, Budapest Russia, Forum 2 business centre, Moscow Slovakia, SlovNaft, (petrochemical refinery), 260 properties nationwide Czech Republic, City Tower, Prague Croatia, Avenue Mall shopping centre, Osijek Austria, Uniqa, Vienna Czech Republic, Nove Butovice Office Park, Prague Czech Republic, Union Investment Trianon, Prague

28 CONTACT US STRABAG Property and Facility Services Sp. z o.o. Ul. Parzniewska Pruszków dr Łukasz Siudak CEO Tel: Kom lukasz.siudak@strabag.com We will work hand in glove with you to make your visions regarding property and facility management vision come true. Come and meet us in person. Piotr Kędzierski Sales Director Tel: Kom piotr.kedzierski@strabag.com Mariusz Fiłon Quality Manager Tel: Kom mariusz.filon@strabag.com strabag-pfs.pl@strabag.com

29 TEAMS WORK. LET S WORK TOGETHER Strabag Property and Facility Services Sp. z o.o. Pruszków, st. Parzniewska 10