Contents. setting standard. corporate profile. Provident Estate. Our Vision, Our Mission. Why Provident Estate. History & Milestones.

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1 Contents setting standard corporate profile Provident Estate 2 Our Vision, Our Mission 5 Why Provident Estate 6 History & Milestones 8 Synopsis 11 The Masterminds of Provident Estate 12 Our Team 13 RERA and DLD Award Services We Ofer 16 Marketing 18 Marketing applications 20 Facts about Provident Estate 21

2 provident estate is a full brokerage service company Residential Sales & Leasing Commercial Sales & Leasing Property Management Investment Opportunities Project Marketing Service 2 3

3 our vision We, at Provident Estate aim to be the pillar of success and are unparalleled when it comes to the Real Estate business. We are professionally acclaimed worldwide, a globally recognized institution, ISO Certified and an ward winning company. We are known not only for meeting, but also, exceeding customer satisfaction and expectations. Our goal is to succeed, enabling our diverse team of valued employees to hold great accountability towards our prized customers. Provident Estate aims high, with integrity, diversification, onsistency, high standards, principles, and outstanding customer service. We are determined to be number. our mission Provident Estate is your personalized Real Estate Broker. We have redefined busines standards through impartiality and honesty. We undergo each deal with integrity and are determined to bestow unrelenting, efective, and efficient customer serve. Through our highly trained and qualified agents coupled with our team of a dynamic staff, the service you receive is incomparable to that of our competitors. Management endeavours are not limited to our company s constant growth, but also to the continuous training of every member of our team, hence reassuring your confidence in us as your leading real estate broker. Exceeding customer expectations on every service we off 4 5

4 integrity why providen estate professionalism dedication commitment first-class service qualified agents reliability trustworhty consistency innovative acknowledged expirienced Whether you are looking to buy, rent, or sell, you can be confident that Povident Estate can fulfilyour requirements through our comprehensive understanding of the market and the wide range of properties that we manage. Our vast and extensive knowledge of the Property Market enables us to findand negotiate the best offers from developers; giving our clients the best prices and best real estate acquisitions. We also offer sound advice regarding investment opportunities to expatriates and/or locals in terms of residential, commercial luxury and premium property. We cater to every requirement, from individuals to companies. Our agency has the most respected and highly experienced Dubai property consultants which qualify us to capably handle resale and new properties in all the major freehold areas. Provident Estate offers a multitude of realty services to our clients. We have a large selection of properties, including villas, apartments, townhouses, holiday homes and offices. We specialize in both commercial and residential properties. Whether buying, selling or renting luxury and exclusive properties Provident Estate can help you reach your goals. We work in a wide array of different areas, such as Palm Jumeirah, (The World s largest man-made Island), Burj Khalifa (The Highest Tower in the World), Emirates Hills, Downtown Dubai, Arabian Ranches, Green Community, Dubai Marina, Jumeirah Beach Residence, Jumeirah Golf Estate, Jumeirah Lake Towers, Emirates Living, Business Bay, Acacia Avenues, Al Barari, DIFC, World Trade Centre, just to name a few. With our wide network of multilingual and highly qualified agents ready to serve you, you can be confident that every requirements will be met. We are ready to assist you while you search for a new home or even an investment opportunity, while providing the most competitive prices in the market. We are customer focused and ensure that all sellers, buyers and developers are provided with personalized service while treated with respect and professionalism. Our reputation for discretion assures that our clients retain their privacy and confidentiality setting standards above the rest. 6 7

5 history & Milestones With an ever growing team and two We started from a dream.based on the idea to be pioneers in the industry, with a vision of dynamic marketing strategies, coupled with exceptional customer sevice, Provident Estate opened its doors as a two man operation. The Provident Estate team continues to grow, now boasting specialized sales brokers in 16 areas. and even after the crisis, Provident Estate is on the rise; with our clientele growing to colossal numbers and taking the lead as the top 5 in Dubai for all major property portals. With an even larger team, Provident Estate breaks therecord of the most expensive unit sold in Burj Khalifa and holds the record of most transactions completed in Emirates Hills. With an insistent demand from clients and landlords alike, we decided to move forward and opened our property management department. exclusive projects we opened our second office to cater to the increasing demand for our services, at the same time winning the Brokerage Firm Award of 2014 by the Dubai Land Department (DLD) and RERA at Cityscape Our two man operation had grown to a team of 8 highly trained sales brokers. Provident Estate developed a state of the art property CRM system while continuing to focus on online marketing and building a ready property database. Provident outgrows its offe and moves to its current Headquarters. Now a team of 25 dedicated and experienced brokers focusing on all freehold areas in dubai. The name Provident is well known and dominating the market. With a team of over 40 brokers and several Exclusive projects, we opened a facility management to develop an owners association department. at the same time, winning an International Property award for the Best Property Website in Dubai. 8 9

6 synopsis Provident Estate prides itself as having the highest performance level in our industry. Our pioneering initiative has set standards and has lead the way for many to follow. A combination of our experience, dedication to our craft, professionalism and reliability makes us the most dominating Real Estate broker in the UAE today. We are Ejari registered and certified by the Dubai Land Department, professionally acclaimed Worldwide, ISO Certified, and having won the International Property award, we continue on our path to excellence. With our second to none approach, taking pride in our professional attitude, cutting edge marketing tools, our unparalleled team of qualified agents, and the ability to provide exceptional service to our clients, we are Number One in the Business of Real Estate; we Set Standards. Provident Estate prides itself on the fact that our properties are at competitive market prices, which attract both buyers and sellers to our fair representation policies. With gratification e continue to gain exclusive listing contracts and boast one of the largest active databases in the UAE. Our multicultural team is an integral part of the way we succeed as one of the leading real estate companies in the UAE. We are dedicated, diverse, and highly qualified; We are committed to meet each clients specific demands so as to ensue absolute customer satisfaction. We are focused on providing sound and honest advice for real estate investments, whether buying or selling, residential or vcommercial, apartments or villas, and even property management, we offer undiminished solutions to our client s real estate needs

7 the masterminds of provident estate Loai Al Fakir Loai s extraordinary vision of upgrading the Marketing strategies have been the key to success of the Company, which saw tremendous growth, despite the economic downturn of He worked tirelessly to ensure that Provident achieved the maximum exposurewhile maintaining the highest standards of service and excellence. Loai s hands on approach to all aspects of business practices ensuresthat the agents of Provident Estate are amongst the best in the industry. A Business Management Graduate from Kingston University (UK) Loai joined his family business in Cyprus. In 2005 he relocated todubai, where he made a mark in the property industry by quickly establishing himself as a leading consultant in the industry and onewell respected by his peers.. Gibran Bukhari Starting his Real Estate career pre millennium Gibran Bukhari is a fifteen-year veteran of the industry spanning from North America to the Middle East. Gibran is an entrepreneur with experience in company set ups in retail, restaurant, nightclubs, industrial manufacturing and real estate from conception to operation. Dubai and all it has to offer captivated Gibran. His experience prompted him to travel across the globe to make his mark in one of the most advance real estate markets in the world. Gibran joined forces with Provident Estate to fill the void noticed in the industry. Provident Estate s organic transparent way of doing business without compromising customer service matched Gibran to a tee. Together with Loai Al Fakir the duo have changed the landscape of the market and continue to make waves in the industry. our team At Provident, we not only believe in the TEAM mentality, but also have individual dedicated departments to cater to all of our clients needs. We ensure that nothing goes unnoticed and your customer satisfaction is guaranteed; this is our commitment to you. Not only did we pioneer this hands-on attitude, but we are known as veterans in the business of real estate. Property Listing Department Client Service Department Marketing & Advertising Department Sales & Leasing Department Management & Operations Department Our Entire Team is the foundation of Provident Estate. Our training sessions are highly specialized to ensure that our team stays united towards the goal of Customer Satisfaction. Using the Chain of Command system, we are always a step ahead of our competitors; we are organized, disciplined, hardworking, enthusiastic and detail oriented. None of your needs go unnoticed. We are the only company in Dubai who can boast such a dynamic and multilingual team, as our agents are fluent in Arabic, Czech, Dutch, English, Farsi, German, Spanish, Hindi, Hungarian, Russian, Tagalog, and Urdu

8 RERA and DLD present Provident Real Estate with the Brokerage Firm Honorary Award of 2014 Provident Real Estate, a leading brokerage firm in the UAE, was recognized and awarded the Honorary Brokerage Firm Award of 2014 by the Dubai Land Department (DLD) and RERA during the thirteenth City Scape Global Summit held at the Dubai World Trade Center (DWTC). The Director General of the DLD and His Excellency Sutan Butti Bin Merjen and Eng Marwan Bin Ghalita, CEO of RERA presented the award to Mr. Loai Al Fakir, CEO and Mr. Gibran Bukhari COO, of Provident, at a ceremony held at Maktoom Hall DWTC.This is the first year that real estate organizations in the Dubai market have been recognized for their contributions to the industry by the DLD and RERA both of whom were the main supporters of the summit. The Government bodies selected and presented Provident Estate with the Honorary award taking into account Provident s dedication and contribution to the growth of the real estate industry in the UAE, whilst adhering to the code of ethics and handling a large number of transactions without comprising quality customer service. In addition Provident Estate is an ISO certified organization which is globally recognized for quality management. Founded in 2008 Provident Estate prides itself as having the highest performance level in our industry. Our pioneering initiative has set standards and has led the way for many to follow. A combination of our experience, dedication to our craft, professionalism and reliability makes us the most dominating Real Estate broker in the market. 14 Provident Estate Corporate Profile

9 services we offer Brokerage Services for Residential & Commercial Properties Highly Trained Professional Brokers Property appraisal Sales & Leasing Services Marketing & Advertising of Developers Services Property sales and Marketing services Research & Development Developing Creative Marketing Strategy Independent Escrow Account for Re-sales Real Estate portfolio Mangement We Create & Manage Your Portfolio Buy, Sell, or Rent on your behalf additional services - ie, interior design, so as to give you a higher return on your investment Home Insurance Advice Home Insurance Services provide trusted external partners Provide all documentation on behalf of owner Offshore Company Set Up Property Property Conveyance service Completion of all relative transactions Partnered with entrust & Title Escrow & Title Conveyance Services Safe, Legal, & Easy way to transfer ownership of property Financial Service Consultancy (Mortgage Advice) Full-scale financial asistance through Full assistance in establishing offshore companies Establish Offshore Branches for Foreign Companies Property Management Full Service Management Solutions Rentals, Tenancy Contracts & Renewals Tenant Management property preparation, repairs, key handover, payments, deposits DEWA Connection Detailed Property Inspection & Reporting Landscaping & Maintenance Real Estate Invesment Consultancy Work with reputable financial advisers, stock brokers and wealth management experts Guarantee a high return on your Investment Offer a wide range of Real Estate investments trusted financial partnes We work with Tamweel, Amlak, Mashreq Bank, Dubai Islamic Bank and First Gulf Bank, just to name a few Proper Guidance of home financing products Legal Service Advice Property sales and Marketing services Research & development developing Creative Marketing Strategy Interior & Exterior Design Tailor-made decorating solutions for all tastes, styles, and budgets We save you time, money & hassle to create the home you ve always wanted Foriegn Currency Transfer Partnered with International Currency House Safe, Legal, & Easy way to transfer funds 16 17

10 marketing We have over thousands of property units available for sale or investment, which is listed in over 35 portals both locally and globally. Additionally to this, our own website receives over 100,000 unique visitors monthly. We market our selected properties in Gulf News, Property Monthly, flyers, brochures, social media and launch Events and Campaigns flooding the market with information and available properties. We aspire to be the forefront information provider for properties and real estate in Dubai. Using our wide, international property network, sellers can benefit fom unrivalled global exposure whilst buyers can enjoy unrivalled choices. We have our dedicated property sales and marketing team who can provide you with help and advice you at every stage and answer all your enquiries professionally and to the point Visit us online - Provident Estate has invested heavily in its website and in developing a Client Relationship Management System CRM. This gives Provident a cutting edge compared to its competitors in order to provide the best possible service. Today Provident is considered one of the leading Real Estate companies in Dubai

11 Marketing applications Marketing Target based blast to registered clients listed in our huge database Virtual Tours Tours 360 tours for bespoke properties Open House Your ability to view the property in person Online Exposure Web, online sites, blogs, social networks Print Media Magazines, brochures, newspapers Promotional Media T-shirts, pens, mugs, stationary Sign Boards For sale & leasing boards SMS & MMS Messaging services for our clientele 20 21

12 facts about provident estate Award winning agency Latest CRM System Fully Trained & Knowledgeable Agents ISO 9001 Certified or Quality Standardization Regular Feedback & Progress Reporting Preferred agency By Major Developers Client Services Department Recognized Brand contact us 24/7 toll free: 800 estate T F P.O.Box: , Dubai, United arab Emirates info@providentestate.com