BE REEL! Renovation challenges in the partnercities
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1 BE REEL! Renovation challenges in the partnercities LIFE IP CA 2016 BE-REEL! With the contribution of the LIFE financial instrument of the European Union
2 1. Renovation advice and financing systems for Private Owners Magali Viane (city of Mouscroun)
3 RENOVATION ADVICES FOR PRIVATE OWNERS :
4 Renovation advices in correlation with the different tools developed by the Regions: Tools developed by Regions (Quickscan, Roadmap, Building passport) = instruments to stimulate energy renovation : - to determine the renovation works to be done, to calculate energy savings and time of return on investment - to phase works and to locate the building in its renovation trajectory in order to become energy-efficient - to collect administrative, technical and energetic data of the building in one single file
5 What kind of Technical and Financial actions? Example 1 : MOUSCRON (180 renovations/year) - Demonstrations and Open doors with the «Quickscan» tool ( ) - Ambassador s network and Award Ceremonies - 0% instalment loans, partnership with banks, Workshops to promote the «Roadmap» tools - Meetings with professionals and Citizens
6 What kind of Technical and Financial actions? Example 2 : LA LOUVIERE Objective = Improve the energy performance of average 200 housings per year during 4 years - Financial pre-feasibility study - Implementation of third-party investment mechanism to finance energy renovation (in addition of existing financing systems) - Communication and promotion campaigns - Use of «Quickscan» and «Roadmap» tools - Financing and monitoring of the works to prepare the «Building Passport»
7 Renovation Advices/ Financing Systems : Demonstration projects for renovation advice and financing systems for private owners in BE REEL! : Mouscron : Administrative and technical support via open doors on-site for energy renovation of houses built before 1970 La Louvière : Administrative and technical support, financing systems for houses and apartments' energy renovation Antwerp : Administrative and technical support, financing systems for houses (tenants, owners and vulnerable groups) and apartments (>75 units) energy renovation Antwerp/Mechelen : Budget neutral retrofitting for vulnerable families (innovation Flemish Energy Loan) Mechelen : Collective renewable energy for vulnerable families
8 2. Energy-efficiency and renewable energy in apartment buildings Britt Berghs (city of Antwerp)
9 Energy-efficiency and renewable energy in apartment buildings In Antwerp
10 Energy-efficiency and renewable energy in apartment buildings Matchmaking supplyand anddemand demand Guiding co-owners and associations of coowners through events and workshops Matchmaking of supply and demand: city of Antwerp is facilitator Stimulate cooperation and expertise in the chain approach of building professionals through events, workshops and trainings
11 Energy-efficiency and renewable energy in apartment buildings A tailor-made madeaproach aproach + = 3 scenario s: - multi-year maintenance planning - multi-year maintenance planning E90 - multi-year maintenance planning E60
12 Energy-efficiency and renewable energy in apartment buildings Coaching towardsrealisations realisations - Financial planning: - Energy loan - Financial incentives - Coaching in decision process - Technical advice - An expert network - Financial product development - Technical product development Aim: to retrofit 45 buildings towards E90-E120 and if possieble towards E60-E90
13 Energy-efficiency and renewable energy in apartment buildings Demonstrationprojects projectsfor fordeep deeprenovation renovation low energy apartmentblocks blocksin BE REEL Antwerp: large apartment blocks (+/- 75 units) towards E90-E60 and E120-E90 Gent: small apartment blocks (+/- 12 units) towards min 70 kwh/m² max 30 kwh/m²
14 3. Unburdening citizens towards collective renovations Anne Goidts (city of Mechelen)
15 Unburdening citizens through the customer journey Unburdeningcitizens citizensthrough throughthe thecustomer journey Becoming aware& interested Inspiring and sharing experiences Becomingactive: looking for advice Experiencing and monitoring Looking for financing Selecting supplier(s) and renovation
16 Unburdening citizens through the customer journey Buurkracht Becoming aware& interested Buurkracht Inspiring and sharing experiences Becomingactive: looking for advice Buurkracht Experiencing and monitoring Looking for financing Selecting supplier(s) and renovation Buurkracht Buurkracht Buurkracht
17 Example 1: City of Mechelen Example 1: customer journey in the City of Mechelen
18 Example 1: City of Mechelen Example1: customer journeyin thecity of Mechelen Wil je andere Mechelaars inspireren? Zin om energiezuiniger te leven? Blij met je gerenoveerde huis? Kan je advies gebruiken? Zoek je een aannemer? Op zoek naar financiering?
19 Example 2: City of Ghent Example2: customer journeyin the City of Ghent Collectief werven Gratis advies Gratis begeleiding Communicatie naar de wijk via sociaal netwerk (o.a. huis aan huis ronde) Gratis renovatieadvies Samen met inwoner offertevraag opstellen Offerte binnen groepsaankoop Uitvoering werken Technische controle bij oplevering Check je huis (online tool) Hulp bij premieaanvragen
20 Example 3: City of Antwerp Example3: customer journeyin the City of Antwerp Intake huiseigenaars Woningdiagnose + opmaak van masterplan Keuze van BENO-technieken Pop-up met demo BENO-technieken Offertes opvragen en vergelijken Uitvoering van werken Controle en oplevering Nazorg premies
21 Example 3: City of Antwerp Example3: customer journeyin the City of Antwerp
22 Collective renovation in BE REEL! Demonstrationprojects projectsfor forcollective collectiverenovation tolow energy buildings in BE REEL! Antwerpen: single family houses (homeowners, tenants and vulnerable families) large apartment blocks Gent: family houses (neighbourhood approach) small apartment blocks Mechelen: single family houses Mouscron : single family houses built before 1970 La Louvière : single family houses apartments
23 Collective renovation in BE REEL! Buurkracht
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