NAVIGATOR. 3 New Year, New. Tips for Inputting Rental Listings. Inside This Issue: Effective January 1 Rental Listings Required to be Input in the MLS

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1 NAVIGATOR JANUARY Tips for Inputting Rental Listings In the advancement of member cooperation, and to compile the most complete data for property records, starting January 1, all Rental Listings will be required to be input into the MLS. When there is a Marketing Agreement or a sign or advertisement with a Member Firm listed as the contact, the Listing Firm is required to input the rental into the REIN System (seasonal/weekly rentals remain optional). To assist our members with this new requirement, below are some tips and recommendations to help streamline the input of Rental Listings. 1. Rent Type It is important to specify the correct Rental Type. If the property is a single family house, townhouse or condo the listing rental type needs to be marked appropriately. Single Family indicates a home that is detached; attached homes should be marked as a Townhome or Condo. 2. Unit Number If the rental is in a multi-unit building, be sure to add the listing s specific unit number. This helps cooperating agents and tenants find the available rental to show, provides more accurate data for comps, and assists REIN with statistics and reports. 3. Input One Master Model Listing for Multi-Unit Properties A Master Model is defined as a representational structure to be used for exhibition. While Master Models are often used in new construction for to be built listings, they also work well for multiple rental listings within a single building/property. Here s how you can use Master Model to manage multi-unit properties: The Listing Firm prepares a Property Data Input Form (PT8) for a Master Model Rental. This form should be signed by either the Owner or the Broker/Agent on behalf of the Owner, per the Firm s policy. Input the listing as usual: Mark Yes for the Master Model Rental field. Select Range Marketing Yes and indicate the range of rental prices within the multi-unit property in the Agent Remarks field. As individual rentals occur (after a lease has been signed), the Listing Firm will: Prepare a Property Data Input Form (PT8) with the specific address, unit number, and details pertinent to that individual unit. Signatures are not required if there is a signed Master Model PT8. The List Date will be the date the lease was signed. The Expiration Date should be a few days after this list date. Go to Add/Edit in Fusion and enter the MLS # of the Master Model Rental listing. Click on the Copy Listing button at the bottom of the screen. The system will bring up another edit screen for a new listing, for the individual rental unit. Update all required information (marked in RED on the input screen), making necessary changes and filling in the specific information for that unit. Mark the unit s Status as RENTED. Save the new listing with a new MLS #. Repeat for each unit that is rented off the Master Model listing. When the Master Model listing has served its purpose, the Listing Firm should withdraw the listing or report it as RENTED.... Rental Tips continued on Page 2 Effective January 1 Rental Listings Required to be Input in the MLS Inside This Issue: Homesnap 2 Tips 3 New Year, New Website... At Work With... REIN s Lorie Jacka & Doris Tuck 4 5 Announcing REIN s Board of s

2 NAVIGATOR - JANUARY 2 Master Model may also be used when the listed unit is intended to be only a display unit, not for rent, but providing a means of conveying general information about other units which are for rent. Large apartment complexes would be a good example of this scenario. There the Listing Firm may want to enter one Master Model to represent their 2 bedroom units, another to represent their 3 bedroom units, and so on. In this situation, it might be helpful to cooperating agents if the Listing Firm lists how many such units are available under the Agent or Public Remarks sections. 4. Lease Renewals Listing Firms whose clients wish to renew an existing lease can easily manage this by copying the original rental listing, updating the Lease Type to Renewed, and updating any other pertinent information, such as rental price, property updates, etc. No need to create a new listing from scratch for lease renewals. Go to the Add/Edit tab in Fusion Enter the MLS # of the original rental listing Click on the Copy Listing button at the bottom of the screen, the system will bring up another edit screen for a new listing Enter/update all required fields (denoted in RED) Change the Lease Type to Renewed (RNWD) Change Status to Rented (RNTD) Save the new listing with a new MLS # For comp purposes, it is desired for properties that are rerented by the same tenant to be entered into the MLS with each lease renewal, but it is not required. Multi-year leases that are automatically renewed each year are not required to be input after the first year. 5. Reuse Existing Photos of a Rental Listing When copying a listing (as described above under Master Model and Lease Renewals), the photos do not transfer over. Photos must be re-uploaded to the new/copied listing. However, it is possible to reuse the photos from the original listing, as long as you took those pictures yourself, or have proper permission to use them. Here s how: In Fusion, search for and open the original listing property report Click on the photo to open the photo gallery Right click on the photo(s) Select Save As and store the photo on your computer Pull up the new listing in Fusion, using the Add/Edit tab, upload the photos that you saved on your computer per the usual method. Please remember, you may not reuse/copy any photo taken by another Agent or Firm, or you may be subject to copyright infringement. 6. Web Exclude If an Owner does not wish for his/her rental listing(s) to be syndicated to third party websites, the Listing Agent can utilize the Web Exclude field during listing input. By using this field, you are indicating that the listing should not be sent to websites, or at the least should exclude the address. For more details regarding rental listings, members should refer to REIN s Rental Supplement to the Rules and Regulations or contact the Listings Department at Invite. Inform. Have Peace of Mind. Leave your laptop behind and use your mobile device to connect with clients and search for properties using Homesnap Pro! This innovative app provides realtime MLS information to agents on-thego, giving them the flexibility to research homes, interact with one another, and collaborate with clients all from their smartphones! Now that you ve downloaded the app, here are some tips to help you get the most out of this very cool real estate tool: 1. Invite Clients - Brand yourself with Homesnap Pro by connecting with your clients through the app. When you invite a client to join, and they accept, you become the only agent they can see and communicate with in Homesnap. There are 3 easy ways to invite clients Invite all or select individuals from your phone s Contacts Broadcast an invite through social media (such as Facebook or Twitter), or Send a PDF invitation For the first two options, go to the menu in the app and click on Add Clients. From here you can select Invite all Clients or tap Next to see a list of your contacts to select individuals. From here you can also select Share your profile link to broadcast an invitation through social media, or to open an box. To send an invitation, use the downloadable PDF created by Homesnap, which can be branded with your information. Go to bit.ly/1xv2svq, personalize with your name, firm name, and your unique Homesnap URL, assigned to you when you signed up with the app. Save the PDF file someplace where you can always access it. Now you...homesnap Tips continued on Page 3

3 NAVIGATOR - JANUARY 3 can it, print it, post it however you want to use the invitation. 2. Send a Rapid CMA Quickly customize and produce unlimited comparative market analysis reports for any home. From any listing, click on the large button that says Send a Rapid CMA. You will prompted to confirm basic details about the home, and you may adjust values if needed. Next, select 3 comparable active and 3 pending/sold listings. That s it. From your mobile device you can quickly print or your clients the PDF documents. (Not intended to replace detailed CMA reports from the MLS.) 3. Stay Safe at Showings Set a Safety Timer to notify your emergency contacts if time expires. The timer counts down the allotted duration and notifies the agent when time is running low so that they may add more time, stop the timer, or allow it to expire and alert designated emergency contacts to the phone s location. To activate the Safety Timer, the agent must be within 2,000 feet of the listing. From the app, open up the listing you will be showing. Tap the Set a Safety Timer button. Set how many minutes you want New Year, New Website... Make a New Year s resolution to spruce up your website! Actions as simple as adding new text or changing photos can make your website look fresh and new, and it only takes a few minutes! Not sure how to make changes to your ActiveAgent or AgentLead website? No problem. REIN s Marketing & Creative Production Specialist, Carrie Long, is available to help. Whether over the phone, or in a one-on-one appointment, Carrie can walk you through the steps of logging into your website s control panel, selecting a new template, adding images, and more. Call today Don t have a website? The ActiveAgent and AgentLead websites offer easy-to-use templates with customizable features that will make it your own in no time. These websites integrate a mapped property search, and personalized information about yourself. A powerful tool within the program, AdTracker lets you see the status of your website traffic in seconds. Other valuable features include: features: LeadLock A web based leads capture system backed by the power and content of the MLS. Agent picture and contact information locked into every page! A private labeled Internet MLS for your clients! ActiveListings A unique PATENTED web address for every listing. A short, simple address for each property with the MLS# attached to the domain takes potential clients directly to that listing! AdTracker Powerful PATENTED on the fly electronic ad tracking for all listings. A unique tool that will hold all marketing dollars accountable and tie all electronic promotions directly to printed ads, flyers or brochures. PropertyWizard An automatic listings, and update feature that sends personalized hot sheets to all registered clients! It s like having a full time personal electronic assistant. features: The full suite of patented ActiveAgent tools listed above Your very own personally branded web address ( once registered, you own it! Full web hosting services Your domain name (personal URL address) the timer to run, and select your emergency contacts. Tap Start Safety Timer. If at any time before the Safety Timer runs out you feel yourself to be in danger, tap the Distress Alert button to immediately notify your contact of your distress. NOTE when selecting your emergency contact(s), please select their mobile phone number (with area code), as the notification is sent via a text message. Also, it is always a good idea to send your emergency contact a test ahead of time so that they know what to expect. registered and maintained by GoHome Networks. Your website submitted to over 100 search engines, including Google, Yahoo, Bing, HotBot and more. A wide array of professionally designed templates, colors and styles that you can use to customize your business. Custom addresses Use an unlimited number of private addresses on your business cards, stationery and other advertising you do (john@johnsmith.com, listings@johnsmith.com, relocation@ johnsmith.com); all s will automatically be forwarded to whatever address you are currently using. For more information about the website solutions available through REIN, please call the Marketing Department at

4 At Work With: Lorie Jacka NAVIGATOR - JANUARY 4 Accounts Receivable Supervisor A Missouri native, Lorie Jacka relocated to Virginia in 1996 after graduating from Missouri State University. She has been with REIN since 2000, where she started off as the Accounts Receivable Assistant. At that time the accounting department was located in a modular trailer on Ansol Lane, Compass was the MLS system, and Sold books were still being delivered to offices. A lot has changed since then! Over the years, as REIN s membership grew and the number of services being offered to firms and agents increased, more staff was added to Accounts Receivable. Lorie has played a supportive role in establishing the conscientious and responsive team working at REIN today. As REIN s Accounts Receivable Supervisor, Lorie is responsible for all invoicing and adjustments on firm and user accounts, delivering the quarterly billing notifications, communicating with brokers regarding unpaid licensee fees, monitoring and reporting on firm delinquencies, as well account suspensions and reactivation of services. Plus a thousand and one other little details every day! Lorie most enjoys working at REIN because of how the management and staff strive to create such a great work environment. As an employee she feels valued and appreciated. So many hours of our lives are spent at work, so if you can find a place of employment that you enjoy, that makes all the difference in your work performance and your attitude towards life on and off the clock. Lorie currently resides in Chesapeake with her husband and two children. She loves the outdoors, enjoys gardening, antiquing and upcycling. Doris Tuck Listings Assistant, Western Branch Doris Tuck joined the REIN team in July 2000, and over the past 15 years has worked in both the Customer Service and Listings Departments. Her current duties as the Chesapeake Representative include listing input, resolving Public Remarks violations, monitoring late status changes for Pendings and Settlements, reviewing the MLS for duplicate listings, assisting members with lockbox and key issues, processing dues payments, and much more. Day in and day out, Doris favorite part of the job is greeting and meeting new people! Originally from Lumberton, North Carolina (Go Panthers!), Doris now resides in Suffolk, Virginia. When not working, Doris enjoys spending quality time with her husband, 2 daughters, and 4 grandchildren, and she loves to travel, go camping and fishing, reading and relaxing! Have you attended a REIN training class lately? Training is a benefit of your REIN membership, and is available to you at NO ADDITIONAL COST. So we encourage you to take advantage of all the great classes each month. Classes are conveniently offered at all REIN locations. Available Classes Agent Only Listing Input Certification Create, Sign & Store Digital Ink Document/Fax Manager Fusion Agent Website Fusion CMA Fusion Search Homesnap Pro Matrix Matrix Stats Mobile Solutions Open Lab Realist zipform Plus Register through the REIN Training Services Smartlink in Fusion Can t attend a class? Consider one of REIN s many short webinars for a crash course or refresher!

5 NAVIGATOR - JANUARY 5 BOARD of DIRECTORS Tim Gifford President Gary Lundholm Vice President Barbara Wolcott Secretary John Chandler Treasurer Dorcas Helfant-Browning Art Zachary Gary Crawford Liz Moore Wes Coons Having a MEETING OR EVENT? REIN has just the space for you! Rooms available for people. Large screen hi-tech projectors and catering services available upon request. Call Carrie Long at (757) for more information. Tell Us What You Think If you have any questions, comments or suggestions regarding this issue or future issues, please contact us at Navigator@reininc.com or Main Office 4575 Bonney Road Virginia Beach, VA Branch Office 1001 N. Campus Parkway Hampton, VA Branch Office 3800-B Poplar Hill Road Chesapeake, VA