12/28/2016. The MetroTex Association of REALTORS. NTREIS- North Texas Real Estate Information Systems

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1 The MetroTex Association of REALTORS NTREIS- North Texas Real Estate Information Systems 1

2 MetroTex Collin County Greater Fort Worth Arlington Greater Lewisville Greater Denton/Wise Johnson County Stephenville Greater Metro West Greater Texoma Granbury Navarro County NTREIS LEADERSHIP NTREIS Board of Directors NTREIS Shareholders NTREIS Committees and Task Forces Governance Task Force Budget & Finance Nominating Strategic Planning Users Committee Abilene Heartland Montague Each participating association is represented on NTREIS Boards and Committees. Recommendations flow from the MLS Providers and their committees through the appropriate NTREIS committees for final recommendation to the NTREIS Board and/or Shareholders as applicable. MLS Products Important MLS Rules Services/Tools Communication Contact Information Questions and Comments 2

3 Matrix- Use any browser on your PC or use your Tablet! Create custom searches, Cloud CMA, upload photos & other media. Sort on the fly, access Tax, ZipForms and create detailed statistical charts. Map overlays with schools, and so much more! Instanet- With Instanet "in the cloud," you can access and manage all your real estate forms, contracts, documents and contacts from any computer with Internet access. Your "virtual" real estate office will be available at your fingertips! Realist Tax Tax data for all counties in Texas. Census reports, school information, mailing labels, and foreclosure activity. REALTORS Property Resource RPR - Comprehensive data, powerful analytics, and client-friendly reports. 100% Owned by REALTORS. Created by NAR for the sole purpose of providing REALTORS with the data they need to meet the demands of clients. Zipform Plus - With zipform Plus there's no need to maintain a bulky inventory of stored documents - approved forms are just a few clicks away. Speed up the process by sharing data between all documents related to the same transaction - simply fill out one form and the information is shared with all of the forms required to complete a transaction. Zipform Plus also provides digital signatures for quick and easy signing! NTREIS Find- Find will allow you to search all properties with available data within the US, regardless of whether they are for sale, rent or recently sold. Think REALTOR.com for agents. Residential Data Input sheets MLS Rules Take on Listing Appointment Accuracy of information Can be accessed via Instanet and used to upload a listing directly to Matrix Mymetrotex.com/Tool&Resources/ Technical Support 3

4 Section 7 Listing procedures 72 Hour Deadlines (listing input; status changes) Required to provide accurate data Duplicate Listings (sale & lease only) Listings shall be available for showing once the listing is Active in the MLS Property description (Public Remarks)- Fair Housing guidelines, no contact info ie: Phone#, , web addresses Section 8 Selling procedures Follow showing instructions Fines for not submitting status changes Reporting of sales information Section 9 Prohibitions Sharing of passwords Waiver form for office staff and Assistants 4

5 Section 10 Offers of Compensation Section 11 Compliance Section 12 Enforcement Section 13 Confidentiality Section 16 Use of MLS Information Section 17 IDX rules Section 21 Standards of Conduct Agent may file a complaint with MLS for Violations of MLS procedures or Keys/Keybox Rules (see keybox and key rules and regulations) Automated flags from Listing Checker Agent receives 1 st notice via Agent makes corrections or replies to to explain or inquire MLS staff reviews and waives or instructs agent to correct If not waived or corrected within 3 days, 2 nd notice is sent to agent and office If still not remedied, final notice is sent after 3 more days to agent and office 3 days after final notice, listing goes into fine status Agent and office receive notification that fine has been placed on agent s account and may be subject to additional fines or other action if correction is not made 5

6 DKey- (emergency loan only, lose key; call us immediately) ekey- (Use Smartphone as key) Update key (leave on cradle each night; updates for reports) KeyBoxes-Infra-red technology Supraekey.com (register keyboxes, activity reports) MLS access (Mandatory training Attend Intro NTREIS Listings or view video to receive password) FREE MLS classes to all those who receive MLS Services through MetroTex! Distribution is a decision made by the broker or seller. Distribution of listings to Realtor.com and 3 rd party sites like Zillow are handled by NTREIS. Listings are also distributed to other websites via ListHub to more than 100 other listing websites. 6

7 Intro to Matrix MLS Advance Matrix Listings MAPS = MLS Academy for NTREIS Find Professional Success Managing your Listings Take the 6 classes within 12 ZipForm Online months, next quarter MLS Client Management using Matrix fees will be paid for! Accessing Property Records using Tax Introduction to RPR Commercial RPR RPR Mobile Introduction to Instanet Above classes are TREC approved for 3 hours of CE credit! Mobile RPR (2 hours of CE credit) Time-Saving Tips & Tricks in MLS (2hrs CE credit) Sign up for classes via MyMetrotex.com or call MLS! MLS Classes offered at NO COST for those who receive their MLS Services through MetroTex!! E-News, (every 2 weeks), Facebook, Twitter, YouTube, LinkedIn MLS training classes Office meetings Area meetings; utilize MLS Committee Representatives go to: mymetrotex.com/tools & resources/mls services and tours Listing Checker Text Messages for Urgent issues: Text: metrotexmls To: Login Screen & Matrix Landing Page 7

8 Should you need after hours technical support, you may contact the Vendors for each product as noted below. Marketlinx Matrix and Transaction Desk Tech Support: Monday Friday 7:00am 12:00pm Saturday and Sunday 10:00am-10:00pm ZipForm Tech Support : Monday Friday 6:00am 10:00pm Supra Tech Support : Monday Sunday 8:00-9:00pm suprasupport@ge.com MLS Department Monday - Friday 8:30am-5:00pm mls@dfwrealtors.com REALTOR.com Monday Friday 8:00am-7:00pm Centralized Showing Service (CSS) appointment services Monday - Saturday 8:00am-8:00pm Sunday 8:00am-6:00pm Texas Association of REALTORS Monday - Friday 9:00am-5:00pm Texas Real Estate Commission Monday Friday 9:00-5:00pm 8

9 Q & A Time 9

10 12/23/2016 You and the Code of Ethics Instructor today: History and Background of the REALTOR Code of Ethics NATIONAL ASSOCIATION OF REALTORS Founded in

11 12/23/2016 History and Background of the Code of Ethics At that time No license laws Real estate industry had a history of speculation, exploitation, and disorder. History and Background of the Code of Ethics The NAR Code of Ethics was adopted in 1913 to establish a professional standard of conduct. The REALTOR Code of Ethics formed the basis for many license laws. It is also a living document and must be voted on every year. 2

12 12/23/2016 A little history. NAR building Wash. DC July Winnepeg Conv 1944 RE office Lansing,MI Professional standards Phoenix

13 12/23/2016 Preamble This is what we believe. Being a REALTOR. To Be Good Stewards of the land Creators Ownership, housing, functioning cities, productive farms & industries, preserving a healthful environment A Patriotic Duty to perfect the integrity of our profession Protect the code and the public against those who do them harm The Golden Rule Three Major Sections Articles 1 9 Duties to Clients and Customers Articles Duties to the Public Articles Duties to REALTORS 4

14 12/23/2016 Code of Ethics and Standard of Practice Articles Broad statements of ethical principles Only Articles of the Code can be violated, though Standards of Practice can be cited in support of an alleged violation Standards of Practice Support, interpret, and amplify the Articles under which they are stated Cruising through the REALTOR Code of Ethics Group Exercise You will be assigned exercise question Need: Copy of Code of Ethics Copy of Quick Study for the NAR Code of Ethics Exercise Cruising Through the Code You will read the question decide if it violates the CODE and if so which Article and Standard if any. 5

15 12/23/2016 Cruising Through the Code 1. Article 6 Standard of Practice NONE 2. Article 4 Standard of Practice NONE 3. Article 3 Standard of Practice 4 4. Article 5 Standard of Practice NONE 5. Article 12 Standard of Practice 5 6. Article 14 Standard of Practice 3, 4 7. Article 16 Standard of Practice Article 10 Standard of Practice NONE 9. Article 12 Standard of Practice Article 1 Standard of Practice 3 Any Questions? Remember you are a PROFESSIONAL: Represent yourself Represent your brokerage firm Represent your local board Represent your State (TAR) Represent your Nation (NAR) Keep our profession.. professional! 6