Property Management Proposal

Transcription

1 Property Management Proposal Retail, Industrial & Office

2 I N T R O D U C T I O N S Robert Ruth Managing Partner TNP Strategic Retail Trust Board of Directors & Investment Committee ULI Former Trustee & Executive Committee Member ULI Former Chairman of the ULI Awards Jury ULI Former Chairman of the ULI Program Committee ULI Foundation Former Executive Committee LA Zoo Trustee & Chairman of Finance LA Family Housing Board of Directors YPO Bel Air Chapter Chairman & Executive Committee Richard Cober Executive Vice President BOMA Labor Committee/ Unions LA Cathedral / Development Committee Marvin Mooney Chief Financial Officer UC Master Gardener US Geological Survey Volunteer Map Surveyor Carolyn A. Killion, RPA, CPM Portfolio Manger BOMA Member of the Year in 2003 IREM CPM of the Year in 2006 IREM President s Award in 2005 Instructor BOMA Real Estate Management Logan Webster Marketing & Technology Services Kathryn Luna Property Tax & Insurance Specialist PTA Vice President, San Gabriel Mission Elementary Centenary Committee Member, San Gabriel Mission Elementary AYSO Regional Board Member

3 LARGE COMPANY LEADERSHIP & TOOLS WITH THE EFFECIENCY OF A SMALL COMPANY! TOOLEY & COMPANY 1981 to M Sq Ft Property Management Retail, Industrial, Office Property Management, Brokerage & Development California & Arizona 1998 to M Sq Ft Property Management Retail, Industrial, Office Property Management, Brokerage & Development California, Arizona, Nevada, Oregon, Washington, Colorado 2007 to Present 2M Sq Ft Property Management Retail, Industrial, Office Property Management, Brokerage & Development California 30+ Years of Continuity!

4 Thinking Like an Owner Maximizing Cash Flow Timely & Accurate Reporting Creating Value Tenant Occupancy Tenant Retention Monthly Reporting Quarterly Reporting Operating Efficiency Leveraging Technology

5 Leveraging Technology with Best Practices! People Experienced professionals Depth and breadth of resources Scalability Able to begin immediately Platform Economies of scale supply chain and labor leverage Regional geographic coverage Leveraging technology Process Playbooks/Manuals/Forms Performance Experience: across geographies; with various types; with institutional & private clients Proven savings and client endorsements Validated case studies

6 The Ruth Group Advantage... TRG Web Sites Individual Project Web Sites Property Media Code Tenant Newsletters PM Training Web Ex Training PM Training/Certification OSHA Training on-line NET Facilities Work Order System Preventative Maintenance Program On-line system Operations Manual 11 Functional Areas 18 PM Key Component Areas Best Practices Web Based Access Monthly, Quarterly & Annual Reports Project Files & Contacts Emergency Information Security Strategy Local Emergency Operations Center Insurance Services Group Portfolio Insurance Plan Savings From 20% to 40% Tenant Retention Cross Selling Tenants & Franchise Operators Property Center Technology Budget Systems Operating & Capital Budgets Multi Year & Multi Projects CAM Recovery Reconciliation

7 Integrated TRG Policies & Procedures Implement Property Management Services KEY COMPONENTS Maintenance & Operations Security & Life Safety Tenant Services Rental Collections Accounting Environmental Owner Services Insurance Vendor Contract Services Construction Management Real Estate Taxes Value Enhancement Employee Retention Market Knowledge Energy Lease Administration Risk Mitigation Property & Employee Transition

8 Leveraging Technology Work Order System Certificates Of Insurance Accounts Payable Monthly / Quarterly / Annual Reporting Property Management Training Property Files Work Order Systems Certificates of Insurance Property Web & Media Video Touring Property Web & Media Site Leasing Plan Information

9 Proposed Property Portfolio ASSETS SQ FT PROPERTIES REPORTS Retail 2,265, Industrial 581, Office 16, Total 2,862, LOCATION SQ FT # RETAIL INDUSTRIAL OFFICE Southern California 2,272, Northern California 279, Las Vegas 280, Phoenix 31, Total 2,862,

10 Dedicated Portfolio Team PORTFOLIO MANAGER PROPERTY MANAGEMENT TENANT RETENTION ACCOUNTING ACCOUNTS RECEIVABLE Regional Manager #1 Regional Manager #2 Regional Manager #3 Senior Leasing Representative Senior Accountant Paralegal Assistant Property Manager #1 Assistant Property Manager #2 Assistant Property Manager #3 Leasing Representative Property Accountant Property Accountant Property Accountant Collections Manager Accounts Payable Accounts Payable 17 FTE

11 Portfolio Services Property & Asset Management Services Retail 2,265,374 square feet (32 properties) Industrial 581,492 square feet (5 properties) Office 16,020 square feet (1 property) Tenant Retention Services Lease Renewals Retail Industrial Office New Leasing Space Under 5,000 square feet Retail only Development & Construction Management New Construction Tenant Improvements Rehab Financial Modeling & Support ARGUS

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13 Total Space Available 1,512,434 square feet

14 Tenant Retention & Vacancy Plan Cross Selling Existing Tenant Base Franchise Operators Cold Calling Targeting Tenant Mix Property Center Technology Website Newsletter Scanning Technology Site Plans Video Access New Leasing Space Under 5,000 square feet Retail only

15 Redevelopment Opportunity La Habra Towne Center La Habra, California

16 Property Insurance Program Premium Savings 20% to 40%

17 Tenant Retention & Vacancy Plan