Kako izbjeći zamke kod inoviranja dokumentacijskog sistema i automatizacije poslovnih procesa?
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- Clara Holmes
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1 Kako izbjeći zamke kod inoviranja dokumentacijskog sistema i automatizacije poslovnih procesa? Mikrocop d.o.o. Ivica Metlikovec Direktor
2 Zaklada hrvatskih branitelja iz Domovinskog rata i članova njihovih obitelji Državni zavod za statistiku 2 2
3 Mikrocop grupa: Mikrocop Slovenija Mikrocop Hrvatska Mikrocop BH S? CG...? >130 zaposlenih >5 mil. EUR promet 35 g. iskustva 3
4 Inovacije u radu s dokumentacijom 1980 g. Dan D 2180 g.
5 Inovacije u radu s dokumentacijom 1980 g. Dan D 2180 g.
6 Idealan dobavljač dokumentacijskog rješenja 1. Sve odvesti 2. Napraviti red u njima (normativno i fizički) 3. Sve nam odskenirati 4. Nakon skeniranja: što se smije uništiti uništiti što se mora čuvati čuvati (protupožarno...po ZAKONU) 5. Kad trebamo original hitno nam ga donesti na stol 6. Digitalne slike dati nam link na Internetu 6
7 Mikrocop koncepcija 1980 g. Dan D 2180 g. Ureñenje i digitalizacija arhive Automatizacija poslovanja
8 Digitalizacija Digitalno arhiviranje Digitalno Ulazna pošta, Automatizacija poslovnih procesa Postojeći dokumenti Budući dokumenti Klasično (papir) Arhivsko ureñivanje Ulazna pošta - originali 8
9 Digitalizacija DMS je skeniranje dokumentacije Digitalno Dot net, Enterprise, Content, BPM, Workflow, Content management? PPCT, ISPQL, AxP, B2C... Ulazna pošta procesi Skener d.o.o. Postojeći dokumenti Nije nego arhivsko ureñivanje dokumentacije Budući dokumenti IT industrija Ureñeni protokol, Klasa, Ur. broj Uredba o kancelarijskom poslovanju Arhiv Klasično (papir) Državna uprava Arhivsko ureñivanje Ulazna pošta 9 - originali
10 Digitalizacija Digitalno Ulazna pošta procesi Postojeći dokumenti Budući dokumenti Arhivsko ureñivanje Klasično (papir) Ulazna pošta -izvornici 10
11 Što klijentu zapravo treba? Jedino je važno je što klijentu treba Nije važno što ponuñač ima Ako je jedini alat kojim raspolažete ČEKIĆ.. tada ste skloni svaki problem pretvarati u ČAVAO 11
12 Mikrocop Stručna studija Do sada: AMERICAN EXPRESS Zagreb, HYPO ALPE-ADRIA-BANK Zagreb INA Zagreb, Komercijalna banka Zagreb, Levis Novi Marof, Ledo Zagreb, Mercator BH Sarajevo Općinski organi uprave Varaždin, OTP banka Zadar, Porezna uprava RH Rafinerija nafte Rijeka, Podravska banka Koprivnica Stanoing Varaždin, Torpedo Rijeka, Trgovačko poduzeće VA-MA Varaždin, Varteks - trgovina Varaždin, Vindija Varaždin, Vodoprivreda Čakovec, Zagrebačka banka Zagreb Hipotekarna banka Podgorica Osnovni cilj: Definirati idealno stanje Naznačiti postojeće Identificirati probleme OTKRITI ŠTO TREBA Odgovoriti na dva pitanja: Koliko će inovacija koštati? Očekivana cijena Što ćemo time dobiti? Kvantificirane uštede
13 Digitalizacija Digitalno Ulazna pošta procesi 7 Postojeći dokumenti Budući dokumenti Arhivsko ureñivanje? Klasično (papir) Ulazna 13 pošta -izvornici
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22 Digitalizacija Digitalno Ulazna pošta procesi? Postojeći dokumenti Budući dokumenti Klasično (papir) Arhivsko ureñivanje Ulazna 22 pošta -izvornici
23 Kasno skeniranje Aktivnost 1 Aktivnost 3 Aktivnost 2 Aktivnost 4 Kraj Skeniranje Dokument Arhiv
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25 Kodak skeneri Mikrocop godišnje skenira za svoje korisnike u HR, SLO i BiH preko: dokumenata 25
26 15 Arhiva (RECORDS MANAGEMENT) DIGITALNA FIZIČKA web arhiv : 26
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29 Digitalizacija Digitalno Ulazna pošta procesi Postojeći dokumenti Budući dokumenti Arhivsko ureñivanje Klasično (papir) Ulazna 29 pošta -izvornici
30 Digitalizacija Digitalno Ulazna pošta procesi Postojeći dokumenti Budući dokumenti Klasično (Papir)? Arhivsko ureñivanje Ulazna 30 pošta -izvornici
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33 Digitalizacija Digitalno Ulazna pošta procesi? Postojeći dokumenti Budući dokumenti Arhivsko ureñivanje Klasično (papir) Ulazna 33 pošta -izvornici
34 Kasno skeniranje Aktivnost 1 Aktivnost 3 Aktivnost 2 Aktivnost 4 Kraj Skeniranje Dokument Arhiv
35 Rano skeniranje Aktivnost 1 Aktivnost 3 Aktivnost 4 Aktivnost 2 Zahtjev Kraj Skeniranje Zahtjev Arhiv Dokument
36 I... tko zna gdje je dokument? Pravna služba Likvidatura Kadrovska služba 36
37 Digitalizacija Digitalno Ulazna pošta procesi Adobe LiveCycle, Bez papira.biz, Alfresco... Odobravanje izostanka (Mikrocop) Nabava OS (Mikrocop) Elektronabava Mikrocop SLO Postojeći dokumenti Budući dokumenti Klasično (papir) Arhivsko ureñivanje Ulazna 37 pošta -izvornici
38 Digitalizacija Digitalno Ulazna pošta procesi Postojeći dokumenti Rijetko se koristi samo izolirani dio: traži se hibridno Budući dokumenti Klasično (papir) Arhivsko ureñivanje Ulazna 38 pošta -izvornici
39 Digitalizacija Digitalno Ulazna pošta procesi Postojeći dokumenti Budući dokumenti Arhivsko ureñivanje Klasično (analogno) Ulazna pošta -izvornici 39
40 Digitalizacija Digitalno Ulazna pošta procesi 21 Postojeći dokumenti Potreba Budući dokumenti Arhivsko ureñivanje Klasično (analogno) Ulazna 40 pošta -izvornici
41 Digitalizacija Postojeći dokumenti Digitalno Potreba Enterprise, Big, Corporate, International, Owerall EXPENSIVE Budući dokumenti Solution Ulazna pošta procesi Arhivsko ureñivanje Klasično (analogno) Ulazna 41 pošta -izvornici
42 Digitalizacija Digitalno Mikrocop prijedlog? Ulazna pošta procesi Postojeći dokumenti Potreba Budući dokumenti Arhivsko ureñivanje Klasično (analogno) Ulazna 42 pošta -izvornici
43 Prijemna kancelarija Račun Ostalo Potpisan ugovor UPRAVA KADROVI RAČUN. Privremeni arhiv Arhiv (dig. + papir) Trajniarhiv 43
44 baza svih narudžbi da OCR narudžba? Račun 44
45 UFA INVOICE READER Račun glasi na 100 kom Baza svih narudžbi INVOICE XCHANGER OK, i narudžbenica glasi na 100 kom Jedinična cijena je 10 KM SAP Gateway MAXPOST OCR Ukupno KM PDV? OK OK, tako smo i naručili Račun - likvidiran 45
46 plaćanje baza svih narudžbi da OCR ne narudžba? Račun 46
47 Workflow plaćanje baza svih narudžbi da OCR ne narudžba Prijemna kancelarija Račun Ostalo Potpisan ugovor UPRAVA KADROVI RAČUN. Arhiv (dig. + papir) Privremeni arhiv Trajniarhiv 47 47
48 baza svih narudžbi da ne narudžba OCR Workflow POSLOVNI PROCESI: AUTOMATIZIRANI plaćanje Prijemna kancelarija Račun PRIJEMNA KANCELARIJA Ostalo Potpisan ugovor UPRAVA KADROVI RAČUN. FIZIČKI ARHIV Arhiv (dig. + papir) DIGITALNI ARHIV: Privremeni arhiv Trajniarhiv 48 48
49 Workflow plaćanje Prijemna kancelarija DMS (Document Management System) baza svih narudžbi OCR dinamično, da ne narudžba stalne promjene olakšano preuzimanje dokumenata, Račun verzioniranje (vraćanje u promijenjenom obliku),... Ostalo RMS (Records Management System) Statično Nepromjenjivost Potpisan ugovor Privremeni Trajniarhiv VJERODOSTOJAN DOKAZ!!! arhiv UPRAVA Kontrolirano Arhiv (dig. + papir) preuzimanje dokumenata KADROVI RAČUN
50 Workflow plaćanje Prijemna kancelarija Postojeće (buduće) OCR aplikacije korisnika DMS baza svih narudžbi da ne Content narudžba management Glavna knjiga,... Račun Ostalo Potpisan ugovor UPRAVA KADROVI RAČUN. Arhiv (dig. + papir) Privremeni arhiv RMS (Records Management System) Trajniarhiv VJERODOSTOJAN DOKAZ!!! 50 50
51 Digitalizacija Digitalno Ulazna pošta procesi Postojeći dokumenti Budući dokumenti Arhivsko ureñivanje Klasično (analogno) Ulazna 51 pošta -izvornici
52 35 godina iskustva Odijelo po mjeri Kako izbjeći zamke što smo naučili? Ne Što dobavljač ima? nego Što nama treba? => STRUČNA STUDIJA 52
53 Kako izbjeći zamke što smo naučili (nastavak) Alat - samo čekić: ne se dati odvući na njegovo područje (čavao) i Ne kupiti Global Owerall Enterprise...) za novaca 53
54 Kako izbjeći zamke što smo naučili (nastavak) Ima li sve kvadrante (da li je.. )? Ako nema (dakle ako nije ) uključiti i nekoga tko ima sve ostalo Razlikovati DMS i RMS svjetove u DMS svijetu: mnogo dobavljača RMS funkcionalnost osigurati specijaliziranim dobavljačem (web servisi) 54
55 UKRATKO: Paziti koga ćete izabrati... jedna adresa za SVA pitanja o dokumentaciji Hvala55
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