Speakers. Submit Questions for Presenters: Use the Chat Feature of Webinar

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1 Welcome to RHI s 2013 Webinar Series Calgary City Showcase February 26, 2013 Responsible Hospitality Institute Speakers Cathy Taylor Project Manager Centre City Implementation Team Maggie Schofield Executive Director Centre City Downtown Association Matt Rockley City Planner Centre City Planning Policy Team Carter Duchesney Constable Calgary Police Service Kent Pallister Chief License Inspector City of Calgary Submit Questions for Presenters: Use the Chat Feature of Webinar Use Chat for Q s Located in the upper right corner of your screen City of Calgary, Calgary Police Service and Calgary Downtown Association: Late Night Collaboration 1

2 Calgary Snapshot Calgary Downtown Association Maggie Schofield Executive Director of the Calgary downtown Association Largest Business Revitalization Zone in Calgary Represents more than 3000 businesses Manages one of the most successful pedestrian malls in North America Introduction Creating the Space Stephen Avenue Pedestrian mall by day and roadway by night Beautification Programming Maintenance Funding Operating the Space Programming Vendors Entertainment Lighting Furniture 2

3 Operating the Space Crowd and Traffic Management Queuing, smoking and pre-loading Taxis, buses, limos Emergency vehicles Challenges Traffic Vendors Numbers Staffing Outcomes Increased vibrancy Positive night time economy Safety Lessons Learned Collaborate Communicate Plan Be flexible 3

4 The Players Business Licensing Kent Pallister City of Calgary s Chief Licence Inspector for business licensing since 2008 Partner in the multi-agency Public Safety Compliance Team Chairs the Licensed Establishment Multi-Agency Group. 300 licensed entertainment venues in Calgary Pro-active discussions during the business licensing process Pro-active inspections year round Collaborative initiatives for special events like the Calgary Stampede Case Study: Calgary Stampede The Players Constable Carter Duchesney Responsible for Late Night Economy issues since September 2011 Manages the Public Safety Compliance Team Calgary Police Service since 2003, first as a crime analyst and then as a sworn member. 4

5 Multi Agency Collaborations License Establishment Multi-Agency Group Public Safety Compliance Team Beats, Bikes Gang Suppression Community Collaborations Bar Watch Best Bar None The Players Case Studies Shared initiatives Focused resources Information sharing Policy and regulation discussions Matt Rockley Planner in the Centre City Planning Policy Team Policy design and monitoring for Calgary s downtown and surrounding high density mixed-use neighbourhoods. 10 years of experience in city planning. 5

6 Why LEMAG Works Collaboration Expertise Responsive and proactive Case Study: 17 th Avenue Aligning policies and bylaws Clarifying desired outcomes Community consultation Applying planning tools Challenges Managing expectations of what can be fixed through planning Finding harmony in mixed use neighbourhoods The Players Cathy Taylor Project Manager with the Centre City Implementation Team in Land Use Planning and Policy. Manages the Clean to the Core program which collaboratively addresses cleanliness and safety issues in Calgary s Centre City. Sustainable Collaboration 6

7 Challenges Contacts Continuity Communication Governance Cathy Taylor Matt Rockley Kent Pallister Carter Duchesney Maggie Schofield Sustainable Collaboration Centre City Implementation Questions Use Chat to Submit Q s Thank You! Today s Webinar Archive Available 1 week from Today Online Discussion Forum Continue the Exchange Mark Your Calendar! Tuesday, MAR. 26 1:00pm - 2:00pm (Pacific) Webinar: Drugs, Alcohol, and Nighttime Entertainment Centre City Implementation 7