Default Report. MVAR Member Survey Q1 - Of the services and Offerings that the board offered in 2016 how useful did you find them?

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1 Default Report MVAR Member Survey 2017 March 3rd 2017, 9:06 am EST Q1 - Of the services and Offerings that the board offered in 2016 how useful did you find them? # Question Extre mely Useful Moderate ly Useful Neither Useful or Useless Slightly Useless Extremely Useless Total 1 InstanetForms and DocBox 2 Authentisign 3 Standard forms on InnoVia 4 Education Offerings 5 New Member Orientation 6 REALTOR Day 7 8 Boot Camp/ Tech Day Member Area CentralNewYorkHo mes.com % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % 3 32

2 Q2 - Then what of these offerings are you using? # Question Often Sometimes Seldom Never Total 1 InstanetForms and DocBox 29.03% % % % Authentisign 38.71% % % % Standard Forms on InnoVia 29.03% % % % Education Offerings 19.35% % % % New Member Orientation 9.68% % % % REALTOR Day 9.68% % % % Boot Camp/ Tech Day 12.90% % % % Member Area CentralNewYorkHomes.com 9.68% % % % 8 31

3 Q3 - How Many Years have you been a Licensed Real Estate Professional 1 Up to 2 Years 12.50% to 5 Years 62.50% to 10 Years 9.38% to 20 Years 12.50% 4 5 Over 20 Years 3.13% 1 Total 100% 32

4 Q4 - New licensing laws in New York State allow for 1 hour CE credit, Would you be interested in 1 or 2 hour Continuing education classes offered by the Association? 1 Yes 81.25% 26 2 No 18.75% 6 Total 100% 32

5 Q5 - What would you pay for each hour of CE Training? What would you pay for each hour of CE Training? $25 to $35 15 $15.00 $20 Whatever the standard rate is $25 <$20 $25 Yes $ up to 20 dollars depending how many hours needed and type of class

6 Q6 - What would you like to see in our Education Offerings? 1 Designation Courses 58.62% 17 2 GRI Courses 27.59% 8 3 InnoVia MLS Classes 20.69% 6 4 Transaction Desk Classes 27.59% 8 5 Basic Computer 10.34% 3 6 Productivity Classes 37.93% 11 7 Commercial Real Estate Basics 34.48% 10 8 Business Management 41.38% 12 9 Continuing Education 68.97% Other - Suggestions for Offerings 13.79% 4 Total 100% 29 Other - Suggestions for Offerings Other - Suggestions for Offerings CRS Courses rental management Sodales mi etiam! Iaculis ultricies scelerisque ut culpa, augue justo primis.

7 Q7 - Are you likely to use data from another MLS provider? 1 Yes 59.38% 19 2 No 40.63% 13 Total 100% 32

8 Q8 - What is your position? 1 Real Estate Salesperson 78.95% 15 2 Broker 21.05% 4 3 Appraiser 0.00% 0 4 Commercial Sales Person 0.00% 0 Total 100% 19

9 Q9 - What other Counties would you be interested in viewing MLS information for? 1 Madison 88.24% 15 2 Onondaga 52.94% 9 3 Oswego 23.53% 4 4 Cayuga 17.65% 3 5 Jefferson 29.41% 5 6 Lewis 47.06% 8 7 St. Lawrence 17.65% 3 8 Fulton 35.29% 6 9 Montgomery 23.53% 4 10 Other Areas of Interest 29.41% 5 Total 100% 17 Other Areas of Interest Other Areas of Interest Otsego hamilton Herkimer Otsego, Chenango Herkimer, Hamilton

10 Q10 - How/ Where would you like to receive your MVAR Association News and Information? 1 Office Meeting 12.50% % 24 3 InnoVia Bulletin Board 43.75% 14 4 US Postal Mailing 6.25% 2 5 Monthly Newsletters 28.13% 9 6 Member Area CentralNewYorkHomes.com 9.38% 3 7 Facebook 12.50% 4 8 Text Messages 15.63% 5 Total 100% 32

11 Q11 - Are you aware and use the following features? # Question Yes No Doesn't Matter Didn't Know About Total 1 Quick buttons on the InnoVia Home page 75.00% % % % Pay your Bill on-line 84.38% % % % MVAR Calendar of Events 84.38% % % % NYSAR Legal Hot Line 71.88% % % % Realtor.org Resources 71.88% % % % 4 32

12 Q12 - Where are your customers getting their On-Line Information and searching for homes on-line? Where are your customers getting their On-Line Information? Zillow and Realtor.com, craigslist Zillow Trulia Zillow Zillow and realtor Realtor.com/Trulia and Zillow zillow Zillow Zillow, Bennrealty.com. realtor.com Zillow, Trulia, CNY, R.C, FB, Coldwell Banker realtor.com and our mls (unfortunately, some still use trulia and zillow) zillow and trulia Our Mohawk Valley Website and Realtor.com Office website and Realtor.com Zillow Zillow mvar, zillow, realtor zillow Zillow, Trulia, Home.com, Realtor.com, Realtor.com/zillow.com/truila.com Zillow, Trulia, Realtor.com Zillow, Trulia yes Zillow, Trulia, Realtor.com Zillow, Realtor,etc. zillow.com, trulia.com zillow company website, zillow, realtor.com, homes.com

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14 Q13 - Where do you send your customers to get information and search for homes online? Where do you sendyour customers to get on-line information? Realtor.com, and eventually on my website I provide info Realtor.com My website I them information zillow Innovia daily updates, but they still use Zillow anyway. Our website first, then realtor.com and zillow All and any on line sites All of the above realtor.com and our mls I use the cart on Innovia page and attempt to encourage them to call me to learn about properties on the market. I also encourage them to contact me IF they see listings or drive by signs and are interested. Our Mohawk Valley Website Office website realtor.com I provide it uticaromerealtor zillow MVAR or Realtor Realtor.com Business website or Zillow I send them listings in the area's they are looking I use the Prospect Manager tools on MVAR however for their searches they are using Zillow for the most part. I don't CentralNewYorkHomes.com centralnewyorkhomes.com, realtor,com realtor.com

15 company website and MLS website Consectetuer tellus sapien rutrum a auctor accusamus dictumst. Porta aliquet felis dictumst massa. Morbi pellentesque sapien! Aliquet aliquet fermentum diam. Non magnis volutpat donec ante.

16 Q14 - What Local Organizations would you like to see our board involved with to better serve the community? 1 Hope House 14.81% 4 2 Rescue Mission 25.93% 7 3 Thea Bowman House 11.11% 3 4 Salvation Army 11.11% 3 5 SPCA 29.63% 8 6 Home Ownership Center 33.33% 9 7 Sitrin Military Rehabilitation 25.93% 7 8 Food for Vets 37.04% 10 9 United Way 18.52% 5 10 The Genesis Group 11.11% 3 11 United Cerebral Palsy 14.81% 4 12 Association of the Blind 11.11% 3 13 Other Organizations 25.93% 7 Total 100% 27 Other Organizations Other Organizations Whichever of these really needs the most help Refugee Association Kids Oneida YWCA Women's Fund Montes? Curabitur, a fermentum luctus nec, elementum sem iaculis. Vehicula. Erat erat laoreet? Lorem velit. Potenti elit vehicula dolorem accusamus quam accusamus. Wisi scelerisque? Cras tortor lacus donec phasellus maecenas.

17 Q15 - What type Events would you be interested in attending? 1 Holiday Party 55.56% 15 2 Cookout 40.74% 11 3 Chili Cook off 14.81% 4 4 Mixer/ Social Hour 48.15% 13 5 Hockey Night 33.33% 9

18 6 Golf Outing 33.33% 9 7 Bus Trips 29.63% 8 8 Charity Fundraisers 37.04% 10 9 Night at the races 22.22% 6 10 Other Types of Events you would like to attend 7.41% 2 Total 100% 27 Other Types of Events you would like to attend Other Types of Events you would like to attend none Rutrum blandit molestie elementum et montes dictumst facilisis fusce fusce elit consequat.

19 Q16 - Are you interested in being more involved with MVAR? 1 Yes 51.61% 16 2 No 48.39% 15 Total 100% 31

20 Q17 - Possible MVAR Involvement, Name to contact Possible MVAR Involvement, Name to contact Lori Frieden Natalie Roth-already on education committee, would like to get involved in training and technology Joe McHarris John McCann Faucibus euismod mattis a! Justo dignissim ridiculus duis malesuada vestibulum dui ab fermentum. Blandit facilisis orci blandit mi atque, felis suspendisse curabitur, purus egestas! Nonummy elementum primis.

21 Q18 - Possible Areas of MVAR Involvement 1 Education Committee 25.00% 3 2 Program - Recognition Committee 25.00% 3 3 REALTOR Political Action Committee 16.67% 2 4 Advertising Committee 58.33% 7 5 Professional Standards Committee 25.00% 3 6 Risk and Legal Committee 16.67% 2 7 Other Areas 33.33% 4 Total 100% 12 Other Areas Other Areas not sure Not at this time Blandit? Proin posuere. Dolor convallis sapien nonummy rutrum molestie dui. Dapibus magnis sed? Nulla. Velit. Pretium ante ante aliquam? Non eros sodales nibh cursus, eleifend. Suscipit viverra eleifend nulla.

22 Q19 - How Long have you been a member of Mohawk Valley Association of REALTORS or the Mid New York Regional MLS? 1 1 to 5 years % 32 Total 100% 32

23 Q20 - Did you know we are an all REALTOR board whichmeans your voice counts, you get to vote on board issues. # Question Yes No Total 1 Did you know you can vote 87.50% % Is this important to you 90.63% % 3 32

24 Q22 - How satisfied are you with the staff at MVAR? 1 Extremely satisfied 62.50% 20 2 Moderately satisfied 28.13% 9 3 Slightly satisfied 0.00% 0 4 Neither satisfied nor dissatisfied 3.13% 1 5 Slightly dissatisfied 0.00% 0 6 Moderately dissatisfied 3.13% 1 7 Extremely dissatisfied 3.13% 1 Total 100% 32

25 Q23 - How satisfied are you with you MLS and MVAR board of directors? 1 Extremely satisfied 43.75% 14 2 Moderately satisfied 34.38% 11 3 Slightly satisfied 3.13% 1 4 Neither satisfied nor dissatisfied 12.50% 4 5 Slightly dissatisfied 3.13% 1 6 Moderately dissatisfied 3.13% 1 7 Extremely dissatisfied 0.00% 0 Total 100% 32

26 Q24 - What is the one thing that you would like to change or add to the Mohawk Valley Association of REALTORS What is the one thing that you would like to change or add to the Mohawk Va... More information on site much like system used in Syracuse i really love the event held at Harts Hill and very disappointed i will not be able to attend...wish it was held earlier in march. also hope you will be having classes for the new one hour continuing ed course at the office or somewhere local! Thanks!! More training... Access to other MLS services Direct payment of dues through MVAR's Innovia page. I have only once succeeded in being able to log in and pay through NYSAR, and only then with tech-support online walking me through and doing a work-around on their end. Evidently there are issues with computer OS (Mac Sierra) and/or browser (can't do in Firefox. Have to switch to Chrome to reset password.) Also user ID gets swapped in process from nthomas to my address, which doesn't work as ID. So I gave up trying and just pay in person at the office. Ditch Innovia, it is an outdated horrible MLS system. Update to Matrix please. We need to use electronic lockboxes I would love to merge with the Greater Syracuse Association of Realtors. Not only would this broaden our knowledge of bordering areas but would allow us an opportunity to help our clients move closer to the Syracuse area when they relocate. A more inclusive environment. Easier to use MLS 1.more participation from all brokerages. 2.more benefits other than real estate related (maybe solicit local businesses for Realtor discounts, in exchange for some sort of advertising among us, like a directory publication or as advertisers on our web page). 3.more community involvement as a board, there are brokerages within our MLS that are very good at this, maybe they would be willing to help or give some advice. Temporibus vitae accumsan leo sit malesuada consequat, ultrices bibendum pharetra. Sollicitudin. Pede nibh felis, magnis arcu augue sed ante? Consectetuer venenatis! Sagittis sem purus.