State Bank of India Premises & Estate Department Local Head Office 3rd Floor, A-Block, Dispur, Guwahati

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1 State Bank of India Premises & Estate Department Local Head Office 3rd Floor, A-Block, Dispur, Guwahati Tender for "Pest Control Services" in Branches/Offices/Residential Complex of SBI for entire North East Circle vide Tender No P&E/18-19/PC/4 dated TABLE OF CONTENTS 1. Summary 2. Minimum Eligibility Criteria.. 3. Technical Bid 3.1 Application for Submitting the Tender Profile of the Bidder Instructions to Bidders Terms and Conditions for the Contract... WHEN TO SUBMIT WHAT Submit all documents mentioned in item 3 above along with Technical Bid(Sealed envelop). EMD is required to be submitted by the bidders who qualify in the Technical bid. Term Deposit as mentioned in item 3.4 "Terms and conditions for the contract" (B), of requisite value in the tender documents, is to be submitted after issue of work order to the successful bidder and before commencement of the job. SHORTLISTING PROCESS Stage 1:- Technical Bid:- Bidders who qualify in the Technical Bid will be selected for participation in e-reverse auction (price bid). The shortlisted bidders in the Technical bid will be informed by the Bank, and they will have to submit their EMD before date of reverse auction to participate in the price bid. No separate communication will be send to the unsuccessful bidder of the Technical bid. The list of the qualified bidders in the Technical bid shall be valid for a minimum period of 3(Three) years for future tenders if any within the said period. Stage 2:- Price Bid:- The price bid will be conducted through e-reverse auction only among the shortlisted vendors qualified in Technical bid. i) The pest control services in the branches/offices/residential complexes of SBI in North Eastern Circle will be executed in different Groups from I to IX (Annexure-A) ii) For each group, tendering(e-reverse auction) will be conducted among the bidders who qualify in the Technical bid in such a way that L1 vendor of e-reverse auction for any two groups will be restricted to participate in any subsequent groups. Maximum of two groups will be offered to each successful bidder in sequence of group I to IX. iii) After conducting e-reverse auction of any group, in the event of non participation of required numbers of vendors in the subsequent tenders as per CVC guidelines, the bank at its discretion may permit the L1 vendors of e-reverse who have already became the L1 of any other two groups. 1

2 1. SUMMARY State Bank of India invites application from reputed pest control vendors Individuals/Firms/Companies for providing pest control services in branches/offices of entire North -Eastern Circle as per details given below: S. Particulars N o. 1 Department Inviting the Tender 2 Description of the Work in Brief 3 Minimum Eligibility Criteria 4 Issue of Tender 5 Earnest Money Deposit(EM D) 6 Method of Submission Description The Assistant General Manager (P&E), State Bank of India, Premises & Estate Department, 3 rd floor, A-block, Dispur, Guwahati (Assam). Phone No.: , FAX , Mobile : agmpne.lhoguw@sbi.co.in Pest control Services in branches/offices/residential complex of SBI for entire North- Eastern Circle. Vendor who do not fulfill the minimum eligibility criteria given in this tender need not apply. Any incomplete application and not fulfilling the minimum eligibility criteria will be summarily rejected. Tender for the above work can be downloaded from the Bank's website under "Procurement New" section. EMD for Rs.20,000/- (Rupees Twenty Thousand) only is to be deposited by the short listed eligible bidders before participating in e-reverse auction for all the groups by way of Demand Draft/Bankers cheque payable at Guwahati in favour of AGM(P&E), State Bank of India, LHO, Guwahati. This EMD will be retained by the Bank till the list of the qualified vendors is valid. The tender should be in two parts: Part I: Technical Bid. Part II: Price bid through e-reverse Auction. The Part I -Technical Bid with all Documents in sealed covers containing the name and address of the applicant on the cover should be submitted in Prescribed format super scribed as " Technical bid for Pest Control Services in Branches/Offices/Residential Complex of SBI in entire North East Circle " to be deposited in the Tender Box of the Bank on or before upto Hours at the following address:- The Assistant General Manager (Premises & Estate) State Bank of India, Local Head Office, Premises & Estate Department, 3rd Floor,"A" Block G.S Road, Dispur, Guwahati Pre qualification Application with documents received after the due date and time will not be considered and be summarily rejected. Applicants are advised to fill in the details asked for strictly as per the enclosed forms. Applications may be rejected if relevant details are not furnished in prescribed formats and also which do not meet the qualification requirements. Part II: Price bid will be conducted through e-reverse auction only among the shortlisted vendors qualified in Technical bid. Digital certificate to be obtained for participating in e-reverse auction by the vendor. 7 Mode of Submission 8 Last date & time of submissions of applications The application should be signed by hand by the authorized signatory where required and deposited in the tender box provided for the purpose. Tenders submitted by fax or will not be accepted. The full name, postal address, telephone/mobile number of the tenderer shall be written on the bottom left corner of the sealed envelopes. on or before upto Hours 2

3 S. Particulars N o. 9 Place of submission of the Tender 10 Preapplication submission Meeting Description Tender Box kept near the entrance of the third Floor, A-Block of State Bank of India, LHO, Dispur, Guwahati A meeting will be convened for clarifications of doubts, if any with the prospective applicants at Hrs on P&E Department, 3rd Floor, A-Block, State Bank of India, LHO, Guwahati. Note: In case the last date of receipt and the opening of the tender are declared as holidays, the respective date shall be treated as postponed to the corresponding next working day. SBI has the right to accept/reject any/all tenders without assigning any reasons. Signed/- Assistant General Manager (P&E) 3

4 2. MINIMUM ELIGIBILITY CRITERIA:- Only those tenderers who possess the following eligibility criteria should apply, along with documentary proof. i. The intending firms/parties should possess valid license for the purpose of Pest Control Service from the appropriate authority. ii. Minimum 3(Three) years experience of providing pest control service in the state of North East. Out of which minimum 1(One) year should be in any one of the following state of (Arunachal Pradesh, Nagaland, Manipur, Mizoram, Meghalaya & Tripura) in any Government, PSU or reputed private organization. iii. The vendor should possess the following documents and should submit self-attested photocopies of the following documents along with the application. a) License for Commercial Pest Control Operation. b) PAN Card in the name of the Proprietor/firm/company. c) GST Registration. d) Income Tax return for last 3 years (FY , , ) e) Work Order & completion certificate from three clients whose work has been undertaken during the last three years. f) Trade License. iv. Having valid digital signature to participate in the e-reverse auction. 4

5 3. PART I TECHNICAL BID 3.1 Application for Submitting the Tender To, The Assistant General Manager (P&E) State Bank of India, Premises & Estate Department, 3 rd floor, A-block, Dispur, Guwahati (Assam). Phone No.: , FAX Sir, SUB: TENDER FOR PEST CONTROL SERVICES OF BRANCHES/OFFICES IN N.E.CIRCLE 1. We have carefully examined all the contents incorporated in the tender documents for "Pest Control Services" in Branches/Offices/Residential Complex of SBI in entire North East Circle" in conformity with all the conditions stated in the instructions to Tenderers, General Conditions governing the pest control service, Bank s Requirements and Technical Specifications, Commercial bid etc. as detailed in the Tender Documents. 2. We also agree that our tender will remain valid for acceptance by the Bank for one year from the date of submission and this period of validity can be extended for such period as may be mutually agreed between the Bank and us in writing. We also agree to keep the Demand Draft/ Bankers Cheque towards Earnest Money valid during the entire period of validity of tender. However, if we withdraw, you shall have the right to forfeit the Earnest Money without reference to us. Should this Tender be accepted, we hereby agree to abide by and fulfill all the Terms and Conditions of the Tender and in default thereof, to forfeit the Earnest Money and pay to you or your successors, or authorized nominees, such sums of money as are stipulated in the conditions contained in the tender. We understand that you are not bound to accept the lowest or any tenders received. You are entitled to reject our tender at your discretion without assigning any reasons. We understand that the Bank can deal with any one or more Firms / Companies. We are registered with Income Tax Authorities as well as GST Authorities (if applicable). Dated this day of 2018 For and on behalf of (With seal) Signature Name Designation [DULY AUTHORIZED SIGNATORY] 5

6 3.2 Profile of the Bidder Tender for pest Control services in Branches/Offices of N.E.Circle Sr.No. Particulars 1. a) Name of the Company/Firm b) Full Postal Address of the Company/Firm c) Contact Details i) Phone No. ii)mobile No. iii)fax No. iv) address. 2 Date of Establishment/ Incorporation 3 Please enclose documentary evidence Minimum 3(Three) years experience of providing pest control service in the state of North East. Out of which minimum 1(One) year should be in any one of the following state of (Arunachal Pradesh, Nagaland, Manipur, Mizoram, Meghalaya & Tripura) in any Government, PSU or reputed private organization. Enclose certified copies of document as evidence 4 Constitution of Firm (Enclose certified copies of documents as evidence) 5 Name of the Proprietor/Partner/Directors of the organization/firm Enclose certified copies of document as evidence 6 Name of the authorized signatory with designation Sole proprietorship/partnership/private Ltd Co/ Ltd Co/Any other (Please specify) 7 Mode of Authorization Enclose certified copies of document as evidence 8 Details of registration- Whether partnership firm, Company etc. Name of registering authority, date and registration Number (Note: Partnership firms not registered with the appropriate authority need not apply) 9 Banker's Details i) Banker's Name ii) Full Postal Address iii) Telephone No. iv)account No v)type of Account 10 Commercial Pest Control Operation License No With validity date Enclose certified copies of document as evidence 11 PAN NO Enclose certified copies of document as evidence Resolution/Partnership deed/registered power of Attorney/Proprietor/Any other (Please specify) 6

7 12 GST Registration No Enclose certified copies of document as evidence 13 Trade License No with validity date Enclose certified copies of document as evidence 14 Whether last three years IT returns filed 15 Contract Person Details (Furnish here name of the person with whom SBI may get in touch for more information or clarification 16 Whether any Civil Suit/litigation arisen in contracts executed during the last 10 years. If yes, please furnish the name of the employer, nature of work, contract value, work order and brief details of litigation. Give name of the Court, Place and status of pending litigation. Attach a separate sheet if required List of clients whose work has been undertaken since (copy of work orders to be attached): Sr. No. Name of the Client, Location, and Name and Mobile No. of Contact Person Nature of Work Area Covered (Sq. ft.) Number of Employees Engaged Annual Cost of the Contract (Rs.) Note: The Bank may make telephonic or written inquiries about the work done, including satisfaction of the client, and may also visit the client sites. Vendors should note that by providing the names of the clients in this form, they are authorizing the Bank to make inquiries about them with those clients. I/We hereby confirm and certify that the information given above is correct and true and the enclosures annexed herewith are genuine to the best of my / our knowledge. I/We are authorized to sign and submit these documents for pre-qualification. I /We understand that if any stage it is found / noticed by the Bank that any information thus provided by us is untrue / incorrect partly or fully and in case of receipt of adverse / unsatisfactory report from other clients / Bankers, the Bank may not consider our application and / or may de-list us and / or may take any appropriate action against us. I /We also understand that partly / wrongly filled application and / or applications not on prescribed proforma and / or applications not accompanying relevant documents / enclosures / annexed documents may liable to be summarily rejected by the Bank. 7

8 I / We understand that this is merely an application & does not entitles me /us to be necessarily prequalified by the Bank and Bank reserves the right to reject all and / or any application without assigning any reason whatsoever. (SIGNATURE OF AUTHORIZED SIGNATORY) NAME: SEAL OF THE FIRM PLACE: DATE :- Note: Please enclose all the Annexure with relevant supporting documents duly self attested. 8

9 3.3 Instructions to Bidders 1. TECHNICAL BID (Part I) 1.1 The Tender must use only the prescribed forms. Each page of the forms prescribed by the Bank shall be signed by the authorized signature of the applicant. 1.2 The tender, consisting of complete technical specifications in the prescribed format along with the terms and conditions duly accepted shall be submitted. 1.3 Technical Bid should be submitted under a covering letter indicating clearly the summary of tender chapters, annexure/ schedules of the complete tender. 1.4 Insertions, postscripts, additions and alternations shall not be valid unless confirmed by the tenderer's signature. All pages of the tenders should be completed in all respects with all attachments/ enclosures/ annexure. 1.5 The following should be enclosed to the Technical Bid: a) Income Tax return for the financial year ending , , b) Self-attested copy of Commercial Pest Control Operation License, Pan Card, GST Registration, Trade License, Work Order & Completion certificate from three clients whose work have been undertaken during the last three years. c) Self attested copy of all the supporting documents as mentioned in item No 3.2 "Profile of the bidder" d) Proof of minimum 3 years experience of providing pest control services in the State of North East. Out of which minimum 1(one) year should be in any one of the following state of( Arunachal Pradesh,Nagaland,Manipur,Mizoram,Meghalaya & Tripura) in any Government, PSU or reputed private organization. 1.6 The Tenderer shall carefully check the specifications and shall satisfy himself that the Maintenance Contract proposed to be offered is as per the Bank s requirements and technical specifications. 2. Price Bid : E-REVERSE AUCTION (Part II) 2.1 Reverse Auction- The qualified eligible vendors in Technical bids shall be allowed to participate in e-reverse auction after submission of Earnest Money Deposit (EMD) by way of Demand Draft /Bankers Cheque payable at Guwahati in favour of "AGM(P&E), State Bank of India,LHO,Guwahati", for Rs 20,000/- (Rs Twenty thousand only). No interest shall be paid on this EMD. This EMD will be retained by the Bank till the list of qualified vendor is valid. The EMD shall stand absolutely forfeited if the tenderer revokes his tender at any time during the period when he is required to keep his tender open acceptance by the SBI or after it is accepted by the SBI the vendor fails to enter into a formal agreement or fails to pay the security deposit as stipulated or fails to commence th ework within the stipulated time. 3. PRICE : 3.1 The price offered through reverse auction shall be firm and binding without any escalation whatsoever. 4. TAXES & OTHER CHARGES 4.1 The price in Indian Rupees,( excluding GST), should include all rates, items procured / required to be procured, any type of contributions / any other charges / fees payable / required to be paid to various Government Authorities or any other authorities for employees engaged for the purpose of Pest Control Service Contract by the bidder (including future escalations). If the tenderer fails to include them in the tender, no claim thereof will be considered by the Bank afterwards. 4.2 The Bank shall be responsible only for payment of amount per service in respect of the Pest Control Service Contract. In addition to the cost, the Bank shall only pay GST, if applicable. 5. COMMENCEMENT PERIOD 9

10 5.1 Time period for completion of formalities for taking over Pest Control service contract shall be within 15 days of finalization of the tender and the same shall be firm and binding on the successful bidder. In any case, the Pest Control Service contract has to commence within 15 days from the date of issue of work order. 5.2 Failure to commence the contract within the above period will lead to forfeiture of the EMD amount. 6. VALIDITY OF TENDER AND PERIOD OF CONTRACT 6.1 The Tender along with the prices shall remain valid for a period of two years from the date of finalizing the vendor through price bid and may be for such further period as may be requested for by the Bank, and agreed to in writing by the Tenderer. 7. LANGUAGE 7.1 The tender, including all noting in the documents, etc, shall be in English. 8. RIGHT TO ACCEPT PART TENDER The Bank reserves the right to accept the tender either in whole or in part at a pro-rata price quoted by the Tenderer. 9. RIGHT TO ACQUIRE MORE AREA 9.1 The Bank reserves the right to add additional branches/offices over and above the existing branches/office in the group the vendor qualifies for the service, on the same terms and conditions. 9.2 The Bank may, at its discretion, extend the contract for another group also. The vendor should be willing to take up the work at the new group for which payment would be made to him at the lowest rate (L1 rate) approved by the Bank for the group. 10. SIGNING OF AGREEMENT FOR PEST CONTROL SERVICE CONTRACT 10.1 This tender document shall be the basis for the Pest Control Service Contract to be entered into with the successful tenderer and his offer shall be strictly in line with the terms specified herein. No deviation from the terms and conditions specified shall be acceptable. For this purpose, the tenderer shall submit all the documents as specified in this tender duly signed and stamped on each page as a token of acceptance The selected vendor shall sign the agreement within a period of 10 days from the date of the award of the contract to him. Failure to sign the contract within the above period will lead to forfeiture of the EMD amount. 11. DEDUCTION FROM COST OF SERVICE 11.1 The Bank reserves right reduce sanction of the bills before effecting payment or instruct the vendor to conduct the service again in branches/offices without charging the Bank, in case any complaints regarding quality of services, inefficient service, non-adherence to agreed quality of materials or services have been received or noticed by the Banks official, without assigning any reason whatsoever and no claim will be entertained in this regard In case of pest control service rendered by the vendor is not satisfactory to the Bank.The Vendor shall conduct free service,(which the Vendor is obliged under this service Contract) within 30 days of receipt of written communication from the bank, failing which Rs.1000/- per branch/office shall be deducted / recovered / set off by the Bank against the subsequent bills raised by the Vendor or from any money due or becoming due to the Vendor under this Service Contract or may be recovered by arbitration/ action under law or otherwise from the Vendor or by invoking the Security Deposit furnished by the Vendor. 12. INSPECTION 10

11 12.1 The Bank shall have the right to inspect duties being performed by the personnel, and the quality of materials used, to ensure that the Vendor is effectively carrying out the obligations under this Service Contract. All questions relating to the performance of the obligations under this Service Contract, and all the disputes and differences which shall arise either during or after the agreement period or other matters arising out of or relating to this agreement or payment to be made in pursuance thereof shall be decided by the Bank, whose decision shall be final, conclusive and binding on the Vendor The Bank may also require that the Vendor should get the quality and quantity of material used by him, and the jobs completed/executed by him, certified by an official of the Bank, before the bills related to those items/jobs are paid by the Bank Bank shall have the right to inspect the invoice/bills of the vendor related to purchase of chemicals, equipments etc for the service rendered to Bank, to ascertain the quality/quantity. 13. LIQUIDATED DAMAGES FOR DEFICIENCY IN SERVICES 13.1 In case the Vendor fails to fulfill his obligations under the contract for any number of branches/office to the satisfaction of the Bank, for any reason whatsoever, the Vendor shall pay by way of liquidated damages at the rate of Rs.1000/- per branch/office against each unsatisfactory service and the bank shall without prejudice to their rights and remedies including termination of the contract, be entitled to deduct such damages from the money, if any payable by them to the vendor. 14. QUALITY OF SERVICE / MATERIAL PENAL CLAUSE 14.1 If the Banks authorized representative finds that quality of services or materials are not as per the specifications of the Bank, or receives any complaint and if the complaint persists, the Bank reserves the right to penalize the Vendor as per the tender clause. 15. TERMINATION AND SUSPENSION OF THE SERVICE CONTRACT 15.1 The Bank at its option without prejudice to its rights under the service Contract, is entitled to cancel the service Contract at any time by giving 30 days written notice to the Vendor in the following circumstances:- a. In case the Vendor does not comply with any of their obligations/ undertakings under the Service Contract. b. If the Vendor refrains from executing the Agreement for Service Contract or implementing any of the instructions received from the Bank within the stipulation of the Service Contract. c. In case of any breach of the Service Contract by the Vendor The Vendor may, after giving 90 days written notice to the Bank, terminate the contract, if the Vendor so desires at any time during the course of the currency of the Service Contract. 16. WAIVER 16.1 Non-enforcement by either party of any of the provisions of this Service Contract shall not operate or constitute a waiver of the provision itself or of any subsequent breach thereof The validity of the Service Contract shall not be affected, should one or more of its stipulations be or become legally invalid and such stipulation is severable from and not fundamental to the obligations of either party to this service Contract. In such a case, the parties shall negotiate in good faith to replace the invalid clause by an agreed stipulation which is in accordance with the applicable Indian Law and which shall be as close as possible to the party s original intent STATUTORY AND OTHER REGULATIONS 17.1 The Vendor shall comply with all the statutory obligations of the Government of India / State Governments / Municipal Authorities and local authorities applicable and the Bank shall not be liable for any action under the statutes applicable due to non-fulfillment of statutory obligations by the Vendor. 18. RIGHT OF THE BANK TO VARY THE SERVICE CONTRACT 11

12 18.1 The Bank shall have the right, during the performance of the Service Contract, to change the scope and/or technical character of the Service Contract, and the Vendor shall not on unreasonable grounds fail to comply with the same If the Bank does not avail of certain service(s) mentioned in the tender, then the Bank shall not pay for that/those service(s). 19. ASSIGNMENT 19.1 The Vendor shall not assign their rights and obligations under the terms of this Service Contract to any party / other person without the written consent of the Bank. 20. NO OBJECTION CERTIFICATE / CLEARANCE / STATUTORY CERTIFICATES, TAX FORMS ETC The Vendor shall be responsible for arranging and obtaining at his own cost, the necessary No Objection Certificates, clearances, statutory certificates, tax forms / clearance of Central / State Government/ Local Authorities or any other Authority specified by the Bank. 21. JURISDICTION 21.1 The Pest Control Service Contract shall be governed by the Laws and Regulations of India for the time being in force and will be subject to the exclusive jurisdiction of the Courts in Guwahati (Assam), India. 22. TERMS OF PAYMENT 22.1 a) Payment after every pest control service of branch/office will be made by respective branch/office after satisfying themselves. In case of Circle Stationery Department/Regional Stationery Depot/Document Archival Cell, payment will be made after one month of the service each time. b) Bills for Circle Stationery Department Guwahati, DAC, SBLC Guwahat,i LHO, All CMC Residences in Guwahati, 112 ORC Bhangagarh, 104 Staff Complex Rukminigaon, 88 Sub- Staff quarters Six Mile, all modest accommodation for officers/guest Houses etc of the Bank in Guwahati city after satisfactory service is to be submitted at LHO after obtaining signature on the invoice/bills with date from the concerned authorized officials. c) During the period of one service to another, if any termite attack or infection occurs, the firm should carry out pest control service again free of cost. The terms and conditions mentioned above are acceptable to us. Signature of Authorized Representative Name of Authorized Representative Date: Place: 12

13 3.4 Terms and conditions for the Contract In addition to the terms and conditions mentioned in other documents which form part of these tender documents, such as Instruction to Bidders, the following conditions shall apply: (A) General 1) The price of the pest control service contract is to be quoted as rate per Sq.mtr area wise (excluding GST) in the Price Bid during reverse auction process and the same shall be applicable for such tenderers who have successfully qualified in Technical Bidding. 2) The acceptance of any tender or otherwise will vest with the SBI and does not bind itself to accept the lowest tender and reserves to himself the right to reject any or all the tenders which do not fulfill all or any of the conditions and are incomplete in any respect, without assigning any reason whatsoever. The tenderer shall not be entitled to claim any costs, charges, damages and expenses of and incidental to or incurred by him through or in connection with his submission of tenders, even though the Bank may elect to modify/ withdraw the tender. 3) The tenderers are advised to submit the tender based strictly on the general conditions governing the Service Contract, Bank s requirements, scope of the work, Technical Specifications, conditions for Commercial bidding, etc. and not stipulate any deviations. Tenders containing deviation from the terms and conditions are liable to be rejected. 4) If acceptance of the terms and conditions given in the tender documents has any price implications, the same should be considered and included in the Price Bid. 5) Selected vendor will be required to comply with all statutory requirements of the Govt bodies from time to time. In case the vendor fails to comply with any of the statutory requirements, the Bank may pay the full or the unpaid balance due, as the case may be, either by deduction from any amount payable to the vendor under any contract, or as a debt recoverable from the vendor, or by invoking the Security Deposit to be submitted by the vendor, at the sole discretion of the Bank. 6) The tenderer shall study carefully the materials, chemicals, machines, equipments, specifications, the frequencies of different operations and conditions of the tender documents to fully appreciate the scope of work before quoting his rates. For this he may take permission from SBI to survey the site before quoting the rates/tender. (B) Security Deposit to be Furnished by the Vendor 1. The L1 vendor shall tender a Security Deposit for each group in the form of fixed deposits in the joint names of the Bank and the vendor, along with the stamped agreement on award of the contract from State bank of India for an amount of Rs 20,000/- (Rupees Twenty thousand) only for due fulfillment and performance of the service Contract. The fixed deposit shall be for a period of minimum 24 months from the date of agreement and will be got renewed by the Vendor if required by the Bank. The Security Deposit including EMD will be invoked under any of the following circumstances: (a) The vendor fails to complete the contractual obligations as per the tender. (b) The vendor leaves the job half way. (c) The vendor does not undertake the jobs at the site within the stipulated period. (d) The vendor does not perform the job to the satisfaction of the Bank. (e) The vendor does not use the specified chemicals and /or equipments as agreed in the tender. 2. Failure to submit the Fixed Deposit within the stipulated period of time will result in forfeiture of the EMD. 3. In case the contract is extended beyond 24 months, then the vendor will be required to get the fixed deposits renewed for the extended period. The terms and conditions mentioned above are acceptable to us. Signature of Authorized Representative Name of the Authorized Representative with date 13

14 "ANNEXURE-A" GROUP-WISE SERVICE AREA GROUP I II III IV V VI VII VIII IX SERVICE AREA LHO, SBLC Guwahati, CSD, DAC, All residential complex/guest house of the Bank in Guwahati City, residence of Top executives of the Bank in Guwahati. All branches/offices/residential complex in the State of Assam under i) Administrative offices Guwahati, & Silchar ii) RBO Guwahati Metro, Guwahati Rural, Bongaigaon, Nagaon & Silchar iii)central Processing Centres, Regional Stationery Depots, Lead Bank Offices. iv) SBLC Silchar (excluding branches/office/residential complex of Group-I) All branches/offices/residential complex in the State of Assam under i) Administrative offices Jorhat, Dibrugarh ii) RBO Jorhat,Dibrugarh,Tinsukia,Tezpur & Itanagar iii)central Processing Centres, Regional Stationery Depots, Lead Bank Offices iv) SBLC Jorhat All branches/offices/residential complex,regional Business Offices,Central Processing Centres, Regional Stationery Depots,Lead Bank Offices, in the State of Arunachal Pradesh. All branches/offices/residential complex,regional Business Offices, Central Processing Centres, Regional Stationery Depots, Lead Bank Offices, in the State of Manipur. All branches/offices/residential complex/guest house Administrative Offices Shillong, Regional Business Offices, Central Processing Centres, Regional Stationery Depots, Lead Bank Offices, in the State of Meghalaya. All branches/offices/residential complex Regional Business Offices, Central Processing Centres, Regional Stationery Depots, Lead Bank Offices, in the State of Mizoram. All branches/offices/residential complex, Regional Business Offices, Central Processing Centres, Regional Stationery Depots, Lead Bank Offices, in the State of Nagaland. All branches/offices/residential complex,regional Business Offices, Central Processing Centres, Regional Stationery Depots, Lead Bank Offices, in the State of Tripura. 14