Property management specialists

Transcription

1 Property management specialists

2 East Place has established a reputation as a reliable and quality managing agent specialising in providing management services in east London and Essex. We provide a dedicated and efficient management service to give freeholders and leaseholders the security of knowing their property is in the hands of professionals. We take a practical approach, combined with a completely bespoke service to meet clients requirements. East Place is part of the East Thames Group, one of the largest providers of affordable housing in east London and Essex, with expertise in building and managing high quality housing developments.

3 Our expertise East Place specialises in working in east London and Essex it is where the East Thames Group started more than 30 years ago and continues to be the area we focus on. But there are a few good reasons why you might choose East Place: 1. Bespoke service We will work with you to understand your requirements and ensure the service meets your needs. We provide a flexible and practical approach to property management. 2. approachable, professional team We have an experienced, dedicated team with unrivalled local knowledge. They offer an approachable and professional service. 3. a proven track record We currently manage blocks across east London and Essex, working with private landlords, large housing developers and other housing associations. 4. Competitive fees We offer competitive fees, based on the level of service required. We can offer a flat fee for basic management services and additional services are costed and individually itemised so you know exactly what you re paying for. And our purchasing power helps deliver better value for money. 5. Quality and reliability All management is carried out in accordance with the RICS Code of Practice and we take pride in offering a reliable, responsive service. We provide regular reports to keep you informed and the team are only a call or away.

4 4

5 Our management services We offer a range of management services including property management, financial management and maintenance. Property Management Managing and administration of contract services Carrying out development inspections Providing financial management and funds administration Answering correspondence and telephone calls Convening and attending informal and formal meetings Providing informal advice on leasehold and freehold compliance, including breaches and covenant issues Providing informal advice and information relating to company law, contract law and housing acts etc Explaining the terms of leases and transfers Providing information and assistance on directors and company secretaries liabilities Liaising with maintenance contractors and developers Providing all day to day aspects of residential property management. continued over page > 5

6 Our management services continued... Financial Management Preparing service/maintenance charge budgets Providing sufficient financial information for the client to determine the level of financial provision Requisitioning of payments by leaseholders/owners Providing service/maintenance charge receipts Answering of leaseholder/owner financial queries in an educated manner Managing individual Client Company bank accounts Issuing financial reports to clients periodically as may be agreed Pursuing unpaid service/maintenance charges and using debt collection services as needed Updating clients regarding progress as necessary Dealing with Notices of assignment and mortgages Maintenance Management Obtaining quotations for contract works and repairs Providing specifications for day to day contract works Organising repairs Appointing contractors on behalf of our client Procuring health and safety and fire safety inspections Tendering services to ensure value for money Carrying out leaseholder consultations Ensuring cyclical maintenance is carried out 6

7 Compliance Management Liaising with clients where breaches have taken place Advising the perpetrators of the breach on the remedies available to the client Assisting with enforcement action Instructing solicitors to resolve disputes were appropriate Liaising and taking instructions from Directors Seeking continuity of the Management Company with the appointment of new Directors when required Project Management Specifying redecoration/repair works Planning and carrying out maintenance surveys Delivering refurbishment projects Insurance Services Providing block buildings insurance and public liability insurance Implementing and progressing insurance claims Organising quotations for reinstatement works Monitoring claims and repairs in conjunction with the police and loss adjusters 7

8 0970b-FEB12 Contact us We can provide you with a management proposal for your block or estate, giving you full details of the service that we can offer. To find out more about the services we offer or to arrange an inspection to determine your requirements, please contact us: or info@east-place.co.uk Property management specialists West Ham Lane, Stratford London E15 4PH thames.co.uk/east place