PROPERTY AND ASSET MANAGEMENT

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1 PROPERTY AND ASSET MANAGEMENT THE PROPERTY PEOPLE ng-cs.com

2 PROPERTY MANAGEMENT Problems arise if the fundamentals of property management are not dealt with correctly. Our approach to property management maximises rental income and capital values, keeps landlords happy and creates strong, long lasting relationships with tenants. By utilising state of the art IT systems our centralised accounts team undertake all financial administration and client reporting, covering rent collection, service charge procurement, invoicing and credit control. JAMES McARTHUR DIRECTOR Head of SUZANNAH ADCOCK Surveyor A high quality service is all about good communication and building strong relationships. We are a team of experienced, hardworking surveyors providing a first class management service to all our clients.

3 ng-cs.com Inspection Property is valuable. It needs regular attention so we take a cohesive approach to protect your interests and safeguard your income. Our management programme includes regular site visits, which means that you can relax knowing that the information you receive from us is based on first hand experience of your property. Using NG Chartered Surveyors saves you time and reduces your administrative burden. You have a single point of contact for every aspect of our management service. Facilities Services include: Financial services Property condition inspections Insurance inspections Statutory compliance for fire, electrical, asbestos testing Tenant liaison, supervision and resolution of issues Tenants compliance and requests for consent Pro-active recommendations and advice Liaison between contractors Supervision of tenders for works Rent Collection We raise all invoices and ensure that rents are collected rapidly and on time, We provide monthly or quarterly Landlords Statement reports to clients, taking action for recovery where necessary. Insurance & Risk We liaise with your broker to place buildings, contents and public liability insurances, assess reinstatement values and recover premiums from tenants. We oversee Health & Safety, Fire and other environmental risks to ensure our clients are fully compliant with current legislation. Service Charge We produce service charge budgets detailing proposed expenditure for the year, together with an explanation of changes on the previous year. Demands are issued to tenants and monies collected. Service charge accounts are reconciled and audited following the year end. Tenant We all know it s good to talk. We treat tenants like customers including regular meetings to help us identify issues and create solutions before matters become serious. We offer a Dispute Resolution Service to our clients including Mediation services. Supplier Payments Supplier invoices are checked and approved. A weekly payment run ensures that valid invoices are paid by BACS within 5 days of receipt. Good supplier relationships and tight control over individual property cash flows are key to effective property management. Terms & Fees Contact any member of the NG Property and Asset team to discuss your needs. We will prepare a bespoke proposal for your consideration. We pride ourselves in having extensive knowledge of each property under our care. This means you can get on with life, safe in the knowledge your interests are protected. NG Chartered Surveyors

4 ASSET MANAGEMENT ng-cs.com Technology Asset management is about three things: 1 maximising value 2 reducing costs By understanding what you want to achieve from your investment, we develop and implement a bespoke strategy to suit your needs. The NG management team then identify innovative solutions to realise the full potential of any investment in our care. We will demonstrate that by improving fiscal controls and enhancing letting profiles, additional opportunities to maximise rental income and value then arise. Services at a glance: Maximising net income Budgeting and cost management Asset enhancement and refurbishment advice of letting campaigns Lease renewals and rent reviews Our state of the art IT systems ensure we keep pace with constantly changing business needs. We have invested substantially in management software to provide easy and immediate access to accounting and property information. 3 increasing returns This philosophy is at the heart of our approach to every asset under our management, be it a single investment or a broad and diverse portfolio. When you appoint NG to manage your assets you entrust your property to an experienced, who maintains an essential one-to-one relationship with you. Our independence means that we can ensure that the management programme complements your own plans for the property, and by putting in place effective service agreements we safeguard your asset value for the future. Lease re-gearing negotiations Dilapidations negotiations of property litigation Development advice Formulation of estate management strategies SUTTON SUNNY LANDA

5 Property Property Property JAMES McARTHUR T: E: SANDRA HOPE Assistant T: E: Property SUZANNAH ADCOCK Surveyor T: E: SUTTON T: E: Asset BROWN T: E: SUNNY LANDA T: E: Asset New Stanton 25 M1 A610 M1 Long Eaton 26 A610 Wollaton A453 Gotham A6514 NOTTINGHAM 11 B679 6 Ruddington 6 Queens Dr Wilford Ln B679 A46 Railway Station Victoria Embankment London Rd Loughborough Rd Meadow Ln Melton Rd 11 Nottm Forest FC Trent Bridge Cricket Ground Millicent Rd 6 Bridgford Rd West Bridgford A50 Holland House, 43 Loughborough Road West Bridgford, Nottingham NG2 7LA Tel: info@ng-cs.com 24 A6 A46 6 Design by carve-design Follow us