The S.T.A.R.T. Trainee Program Overview. S.T.A.R.T. (Standards To Assure Responsible Training)

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1 The S.T.A.R.T. Trainee Program Overview S.T.A.R.T. (Standards To Assure Responsible Training) a road map for training the next generation of appraisers systematic recruitment, training, supporting, & certification program for trainees nsure trainees possess the requisite knowledge and skills to complete appraisals inspections. START Program Vision Our industry is in dire need to regrow the appraisal profession. While state-approved providers provide excellent theoretical training, the practicum requirements of the profession are not easily accessible. This is in part due to: (1) a lack of resources and incentives to support appraiser experts who are needed to fulfill this important part of the appraiser training process and (2) a lack of understanding on the part of lenders and their investors that Fannie Mae and Freddie Mac approve of the use of trainees where allowed by states. Trainee Program State Requirements Visit and click on State Requirements to review our interactive state map. There you will be able to access your state specific prerequisite information for both Trainees and Supervisors by clicking on your applicable state. 2 1

2 START Removes Barriers Appraisers can grow and monetize their business by allowing Trainees to do solo inspections before becoming fully licensed (in most states and with a growing number of lenders). START provides practicum training modules to reduce heavy lifting on Supervisors of teaching the basics. Lenders have insight into the skills of the Trainee and confidence they have met inspection standards before approving trainee solo inspections. Creates consistency in practicum training. Does not replace theoretical required coursework by states. Reduces turn time for lenders in saturated markets by decreasing inspection time WITHOUT reducing quality. 3 AXIS Trainee Program Documents Available W B Supervisor s Manual Supervisor Application R S O U R C S Trainee Application Inspection and Trainee Requirements Checklist for New Construction Supervisor Inspection Attestation Inspection Sheet Script: Scheduling an Appraisal 4 2

3 AXIS Trainee Program Phase 1 Overview Pre Program: Recruitment of Supervisors and Trainees AXIS and contributors will provide Supervisors with tools and resources to support the mentoring of new trainees, reducing their own time in practicum experience/development. Phase 1: Online Training Modules AXIS and START Program training will focus on bridging the gap between the theoretical frameworks provided in state approved coursework. The 11 web-based modules are focused on ensuring the trainee is competent and has full understanding of the below 12 standards. Standard 1 Correctly noting and recording exterior property features Standard 2 nsuring appropriate pre-inspection preparation is completed Standard 3 Taking correct and clear photos of all required elements Standard 4 Developing a thorough and consistent inspection routine Standard 5 Maintaining appropriate professionalism & customer communication Standard 6 Accurately measuring the subject property and determining which spaces to include in the GLA, and which spaces to label separately Standard 7 Correctly recording room types and count Standard 8 Correctly noting and recording interior property features Standard 9 Correctly noting and recording any health and safety issues Standard 10 Correctly identifying external obsolescence Standard 11 Correctly identifying and recording functional obsolescence Standard 12 Accurately identifying UAD defined property quality and condition ratings with support 5 Phase 1 Training Module Lesson Topics Lesson 1 Primary Dwelling xterior Features Inspection Lesson 2 xterior Features and Amenities Inspection Lesson 3 Site Inspection Lesson 4 Measuring and Sketching a Property Lesson 5 Foundation and Mechanical Inspection Lesson 6 Interior GLA Inspection Lesson 7 Fannie Mae Condition and Quality Ratings Lesson 8 Photograph Requirements Lesson 9 Introduction to Unpermitted Additions and Conversions Lesson 10 Pre-Inspection Preparation Lesson 11 Developing a Consistent Inspection Routine Phase 1 Training Module Video Topics (Virtual Inspection) Utilities Kitchen Appliances Attic Area Furnace and Water Heater Window Types xterior Amenities Room Count and GLA Floor Material Wall Material Bathroom Materials/Inspection Driveway/Parking Utility Determining GLA of ntryway Bonus Rooms (i.e. Sunroom) 6 3

4 10/15/2018 Phase 1 Training Overview (continued) In order to successfully complete Phase 1 of the START Program, after meeting all the applicable state requirements, the trainee must: Complete Lessons 1 11 on line Pass the final exam in the Phase 1 ducation Module. Accompany Supervisor on a minimum of 40 interior appraisal assignments. Submit a Supervisor-signed Inspection Attestation Form. Take the and pass the on-line test with 80% or higher. Once done, they have Level 1 Certification and with lender approval can complete inspections on non-complex properties without the supervisor accompanying the trainee on the physical inspection. Supervisors and trainees must continue to notify AXIS to ensure lender approval of Level 1 Certification. During this phase, Supervisors must review inspection results. 7 Phase 1 Module Sample 8 4

5 Phase 1 Sample xam s 05/42 Which of the following is the correct roof style of the property withinthe photo? 22/42 You have a two story home and both levels are an exterior measurement of 20x50 each with a 10x30 open area on the second floor. Whatis the total GLA? 2,000 sq ft Tar and Gravel Tile Composition Shingle Wood Shingle 1,000 sq ft 2,300 sq ft 1,700 sq ft 33/42 Which of the following describes the parking at the subject property? 07/42 Which of the following describes the foundation at the subject property? 2 Car Covered Parking 2 Car Detached Garage 3 Car attached Garage 2 Car Open Parking Pier Post Concrete Block Concrete Slab 9 Company Information Who We Are We are a team of real estate professionals who believe high quality appraisals delivered with expert service are critical to successful mortgage lending operations. AXIS provides clients with real estate appraisals completed by local, talented appraisers who are compensated well above industry standards. We link lenders to highly experienced local appraisers to complete AIR compliant appraisals. AXIS is supported by a staff with significant industry experience, and utilizes a team approach focused on customer service. Clients who partner with AXIS can rest assured that their appraisals drive the most profitable risk decisions, while maintaining strict quality control and compliance standards. That is the AXIS Advantage. Company Information AXIS Appraisal Management Solutions 1101 Fifth Ave Suite 210 San Rafael, CA P AXIS (2947) F