FIRESIDE at NORTERRA COMMUNTIY ASSOCIATION COMMUNITY GUIDELINES

Transcription

1 FIRESIDE at NORTERRA COMMUNTIY ASSOCIATION COMMUNITY GUIDELINES Adopted: January 25, 2007 Revised: August 29, 2013 Revised: July 22, 2014 (leases) Revised: March 14, 2016 Revised: May 24, 2017 All inquiries, injuries or accidents involving these facilities must be reported to Fireside at Norterra Community Association, c/o AAM, LLC at or the Fireside at Norterra Executive Offices at The Community Center

2 FIRESIDE AT NORTERRA COMMUNITY GUIDELINES TABLE OF CONTENTS I. Introduction... Page 3 A. Authority... Page 4 B. Purpose... Page 5 C. Goal... Page 5 D. Membership and Resident ID Cards... Page 5 E. Member Code of Conduct... Page 10 II. General Guidelines A. General Guidelines... Page 11 B. Pet Guidelines... Page 12 C. Contractor Guidelines... Page 13 III. Facility Guidelines A. Facility Usage by Age... Page 13 B. Access Control Policy... Page 14 C. The Community Center Hours of Operation... Page 15 VI. Facility Use Rules & Regulations Appendices A. Main Lobby & Great Room... Page 16 B. Aquatic Facility... Page 17 C. Fitness Center... Page 21 D. Movement Studio... Page 23 E. Rock Wall... Page 24 F. Tennis Courts... Page 26 G. Basketball Court... Page 27 H. Private Community Trails & Tot Lot Parks... Page 28 I. Kid s Korner Facility... Page 29 J. Spa & Massage Facility... Page 32 K. Community Center Parking Policy... Page 33 L. Community Center Towing Policy... Page 35 2

3 I. INTRODUCTION The Rules and Regulations of Fireside at Norterra Community Association, an Arizona nonprofit corporation (the "Association"), are established by the Board of Directors of the Association under the authority described in the Governing Documents for Fireside at Norterra, including, but not limited to, the Articles of Incorporation, Bylaws ("Bylaws") and Declaration of Covenants, Conditions and Restrictions ("Declaration"), and the same may be amended and supplemented from time to time. Unless the context otherwise requires, all capitalized terms used, but not otherwise defined, in these Rules and Regulations shall have the meanings ascribed to them in the Declaration. These Rules and Regulations are designed to assist the Association in serving the best interests of the greatest number of members while protecting the rights of the minority members. These Rules and Regulations are established to preserve the recreational facilities within the common areas (hereinafter collectively referred to as "Association Facilities") of Fireside at Norterra (the "Community") for the well-being, convenience and enjoyment of the members and their guests. It must be recognized and understood by all members that it is necessary for representatives of the Association to apply and enforce these Rules and Regulations against all members and occupants equally and that all members and occupants have the right to enjoy the Association Facilities subject to the terms of the Governing Documents. Members enjoying the Association Facilities must respect the rights of others sharing in the use of the Association Facilities. Courtesy and common sense must prevail in the proper utilization of the Association Facilities. The use of the Association Facilities is primarily for the enjoyment of the members of the Association. Guests or visitors are accommodated only when such accommodation does not infringe upon the convenience or right of enjoyment of the members. Further, while every effort is made to provide comfortable use of the Association Facilities by all members and guests, the Association Facilities are not intended to serve the general public. While the Association will attempt to accommodate members with special needs, the Association reserves the right to charge fees to those members and occupants for special accommodation requests. The purpose of this document is to compile policies and rules governing access to and use of the Association Facilities, as determined by the Board of Directors, in a convenient reference guide; however, rights and obligations with respect to the Association Facilities are ultimately controlled by the Declaration and Bylaws, and in the event of a conflict between any provision hereof and any provision of such other Governing Documents, such other Governing Documents 3

4 shall control. These Rules and Regulations may be expanded, amended or repealed by the Board of Directors of the Association. A. Authority The Governing Documents grant to the Board of Directors the authority to make and enforce such policies, rules and regulations as the Board deems reasonable and appropriate, including without limitation the ability to restrict the use of the Association Facilities. Such policies, rules and regulations are adopted at the sole discretion of the Board of Directors in its exercise of reasonable business judgment and fiduciary duty to the members, subject, however, to certain rights reserved to Pulte Home Corporation as the Developer of the community and the Declarant under the Declaration, to disapprove actions of the Board. These Rules and Regulations and any amendments and additions thereto adopted by the Board of Directors shall be binding upon all members and their respective guests, tenants, invitees, and licensees, and upon any other persons having use rights with respect to the Association Facilities and/or other common area pursuant to an agreement with the Association; provided, however, certain rights with respect to the use of Association Facilities and other common area have been retained by or granted to the Declarant in the governing documents, and nothing herein shall diminish, modify or supersede such rights. The Declaration sets forth the right of the Association to charge reasonable admission and other fees for the use of any Association Facility. The Declaration also authorizes the Board of Directors to permit use of portions of the common area by third parties for purposes deemed, in the discretion of the Board of Directors, to benefit the community; pursuant to such authority, and in order to generate income to provide enhanced amenities, offset maintenance expenses and allow discounted resident use fees, such areas are open to the public until the Board, by duly authorized resolution and with approval of the Declarant, resolves otherwise. The Declaration also provides that the Board of Directors may impose sanctions for violation of these Rules and Regulations (after notice and hearing, if required by the Declaration and/or Bylaws), including without limitation the following: 1. Suspension of the voting rights of a member. 2. Suspension of household membership access and use privileges for assessments, fees, and charges owed the association that are in arrears and/or delinquent pursuant to section 9.1 of the Declaration. 2. Imposition of reasonable monetary fines. 3. Suspension of a person's right to use any of the Association facilities. 4. Suspension of household membership access and use for failing to cure a violation related to a member s lot/unit pursuant to section 8.1 of the Declaration; and 4

5 5. Levying benefited assessments against an owner's lot/unit to cover expenses incurred pursuant to section 8.8 of the Declaration. B. Purpose The purpose of the Community Guidelines is to provide an overview of the established policies by which Fireside at Norterra Community Association is governed. The Community Guidelines establish standards for use, restrictions, facility regulations, membership registration procedures, facility rental procedures, assessment collection and delinquency policy and enforcement criteria for Fireside at Norterra. Additional guidelines for your particular subassociation may also apply and should be reviewed. The Fireside at Norterra Community Association Board has the power to enforce the Fireside at Norterra Community Association Governing Documents. The Fireside at Norterra Board and/or a committee designated by the Fireside at Norterra Board will hold hearings when enforcement actions are being considered. C. Goals 1. To assure continuity in procedures which preserve the integrity of the overall community and not to unduly restrict individual or personal preferences. 2. To explain and further define, if necessary, the more general issues covered in the CC&R s as they are part of the overall Governing Documents of Fireside at Norterra Community Association. 3. To enforce those items of concern involving the exterior aesthetics of Single Family Homes and Condominium buildings and the surrounding land areas. The Fireside at Norterra Community Association Board may, from time to time, adopt additional, and/or amend existing standards. Copies of such additions, and/or amendments will be distributed to the membership, available on community portal, and kept on file for Fireside at Norterra Community Association c/o AAM, LLC. D. Membership and Resident ID Cards: Each owner of a lot/unit shall be a member of the Association, provided there shall be only one membership per lot/unit. If a lot is owned by more than one person, all co-owners shall share the privileges of such membership, subject to the provisions of the Governing Documents. Members are expected to strictly adhere to the Member Code of Conduct. 5

6 Resident Membership: Pursuant to the Declaration, each owner of a lot/unit is a member of the association. If a lot/unit is owned by more than one (1) person, all co-owners shall share the privileges of such membership. An Occupant means any Person, other than an Owner, occupying a lot/unit, or any portion thereof or building or structure thereon, as family member, tenant, licensee or otherwise, other than on a merely transient basis. A member may invite guests to the Community Center in accordance with the provisions of these guidelines. A member who leases their home surrenders their household membership privileges and rights for use of the Community Center and common area amenities to the named tenant(s) of the residence during their term of the lease. Resident ID Cards: Resident ID Cards (ID Cards) are required to access the Community Center and to participate in community sponsored events and activities. Resident ID Cards are issued at the Community Center to qualified residents in good standing and with proper identification. Applicable Fees must be paid prior to issuance of any ID Cards. All Resident ID Cards shall include the cardholder s name and photograph. Only those possessing a valid Resident ID Cards are entitled to use the Community Center and are subject to the Guidelines established by the Board. Resident ID Cards or Guest Passes must be presented when entering the Community Center and at any time when requested by the association s staff and Managing Agent. A fee shall be charged for all replacement Resident ID Cards. Resident ID Cards are non-transferrable. 1. Resident ID Cards for Owners - Any person who is an Owner or Occupant as defined in the Declaration of Covenants, Conditions, and Restrictions for the Association has the right to an Owner Resident ID Card except as described in the Guidelines. In order for the Resident ID Card to be issued and remain valid, the Owner(s) must remain a member in good standing with the Association. Resident ID Cards may be suspended or revoked for failing to comply with the Governing Documents. 2. Allocation - Each unit/lot, at closing, is allocated up to a maximum of two (2) complimentary Resident ID cards to the named Owner(s) recorded on the Key Release Form and/or Grant Deed or to the named Owner and one additional Occupant. Any multiple Owner(s) recorded, named under a LLC, or Trust document will be charged a fee for each additional Resident ID card over the two (2) allocated cards. 6

7 3. In addition to the requirements for the Resident ID Cards for Owners the following policies will apply based on the status of the cardholder. a. Resident ID Cards for Dependent Residents ID Cards may be purchased for immediate family members that are full time residents for a fee. Dependent Resident ID Cards shall not be transferred between Occupants nor shall the Dependent Resident ID Card of an Occupant be deactivated and then reactivated in the name of a different Dependent Occupant. A dependent Resident ID Card is for Occupants who are 9 to 26 years of age and are documented immediate family members by Birth Certificate or Adoption Papers. Dependent residents under 9 years of age will not be issued Resident ID Cards and a Participant Waiver must be signed by the Owner/Lessee for all minors (less than 18 years old) eligible to use the facilities b. Resident ID Cards for Adult Occupants - ID Cards may be purchased for an Adult Occupant (26 years of age and older) at the rate of one-half the current Annual Community Assessment for each card. Resident ID Cards for adult Occupants shall not be transferred between Occupants nor shall the Resident ID Card of an Occupant be deactivated and then reactivated in the name of a different Occupant. Resident ID Cards for adult Occupants are non-refundable and are valid for one calendar year. Before a Resident ID Card for an adult Occupant can be issued, payment must be made, a Participant Waiver must be signed by the Occupant and the Owner must provide both a letter authorizing the issuance of the card and proof of lot residency for the person being issued the Adult Occupant Resident ID Card. A valid Driver s License and an acceptable proof of address such as a credit card bill will establish such proof. c. Resident ID Cards for Lessee / Renter - Owners who lease their unit/lot to an Occupant must relinquish their household Owner privileges for the unit/lot and shall be deemed to have assigned their rights to a Resident ID Card to the Tenant of the lot during the lease period stated in the Tenant Membership Form. Resident ID Cards are issued to those individuals in good standing leasing a residence within the Association and who have paid the Administrative Fee and provided a copy of the Tenant Membership Form. In order for ID Card(s) to be issued to Renter(s) / Lessees(s) and remain valid, assessments must be in good standing 7

8 with the Association and no unresolved Violations may exist. The lease or rental agreement must be in writing for a term of no less than six months. Lease terms of less than six months are not permitted and ID Cards will not be provided to the Renter(s) / Lessees(s). ID Cards for Lessees / Renters shall be revoked at such time as the lease expires, lease is terminated or becomes invalid, and assessments owed the association by the owner become delinquent during the period of the lease or for any failure by the Tenant or Owner to comply with the governing documents. d. Allocation/Issuance of Renter Resident ID Card(s) - The unit/lot Owners and their Tenants/Renters are required to complete and sign the Fireside at Norterra Community Association Tenant Membership Form and pay the required Administrative Fee, which will include up to two (2) Resident ID Card(s) for the tenant(s) named in the Tenant Membership Form. All tenants/renters/occupants must read and sign the Participant Waivers before any Renter ID Card will be issued. The Lessee(s) must sign the aforementioned form on behalf of any minor ID Cardholder. 4. Guests - A guest is a person(s) accompanied by a permanent ID Card holder in good standing (temporary Resident ID Card holders may not bring guests) to whom temporary hospitality is extended for a short period of time, under the authorization and supervision of the host residential owner. Selling or giving away a guest receipt for use by a non-resident is not allowed. Any abuse of guest card privileges may result in revocation of a Resident s member and guest privileges. a. Accompanied Guests - Each household is permitted to bring up to a total of 6 guests per lot/unit per day to the Community Center. Two guests are allowed without a fee, however, a daily guest fee will be charged for each additional guest. Children under age 3 are free and count toward the 6 guest maximum. Guest parties of seven (7) or more will be required to make a reservation for a fee. The number of guests permitted may be further limited on certain days or on seasonal high-usage days as determined by the Fireside at Norterra Community Association Board, Staff or managing agent. Guests may not be allowed in the fitness room during peak times that are determined by the HOA Staff or Managing Agent. Guests must be accompanied by a permanent Resident 8

9 I.D. Card holder and daily guest fee receipt (as applicable) at all times. b. Unaccompanied Guests - If an Owner Resident ID Cardholder or a Renter Resident ID Cardholder has a guest(s) staying with them for a period of time and would like to purchase a temporary Resident ID Card that allows the guest to use the facilities without the Resident ID Cardholder present, the resident must purchase a temporary Resident ID Card for a fee for each guest up to a maximum of two (2) temporary Resident ID Cards per household at any one time. Unaccompanied Guest ID Cards are available for purchase twice (2) per calendar year by the Owner, Renter Resident or Designee. A Designee is a person who the Owner or Renter Resident has designated as a person who can obtain an Unaccompanied Guest Card without being accompanied by the Owner or Renter Resident. The Owner or Renter Resident can submit a list to the Association Front Desk by June 30 th with up to 10 designee s who can obtain Unaccompanied Guest Passes for the following year without being accompanied by the Owner or Renter Resident to the community center. In all other instances the Owner or Renter Resident is required to accompany the guest(s) staying with them to the Community Center in order to purchase the Unaccompanied Guest ID Card. Temporary Resident ID Cards are non-refundable and available for a maximum duration of 90 days. The fees are subject to change as determined by the Association. A minimum duration of two weeks must pass before another Temporary Resident ID Card may be issued to the same guest. Consecutive temporary passes may not be purchased and a maximum of 2 temporary passes per unit/lot at a time is allowed. c. Caregiver Guests - If an Owner Resident ID Cardholder or a Renter Resident ID Cardholder has a caregiver employment arrangement for a specified period of time and would like to purchase a temporary Caregiver ID Card that allows the guest to use the facilities without the Resident ID Cardholder present, the resident must purchase a temporary Caregiver ID Card for a fee. Temporary Caregiver ID Cards are non-refundable and available for a full calendar year from the date of issuance. The Caregiver 9

10 ID Card fee is subject to change as determined by the Association. d. Punch Cards and Discounted Monthly Guest Programs - A Permanent ID Cardholder may purchase a guest punch card(s) for use by their guests. This fee is subject to change as determined by the Association. All guests must be accompanied by the Resident at all times during their visit and use of the Association Facilities, unless the guest is authorized by the Resident ID Cardholder as a temporary Resident ID Cardholder guest. The fee for this card is subject to change as determined by the association. The Board of Directors may, in the future, adopt rules limiting the number of guest cards issued to one per household. No refunds will be given for unused guest visits. Temporary Resident ID Cardholders will pay Resident ID Cardholder rates (referred to herein as "resident's rates") for any activity which is subject to an additional fee or charge. Owners are responsible for any damage to Fireside at Norterra Community Association Property or other persons caused by the Owner, Owner s family, tenants, occupants, or their guests and for all repairs or replacement costs. All members and their guests using the Association Facilities do so at their own risk. All members and their guests are required to strictly adhere to the following Code of Conduct. E. Member Code of Conduct 1. Members must conduct themselves so as not to jeopardize or interfere with the rights and privileges of other members, tenants or guests. Our resident, guest and staff safety is of the utmost concern and importance to the association; unsafe or disruptive behavior will not be tolerated at any time. 2. Members are responsible for the conduct of their tenants and guests. Tenants and guests will be held to the same standard of conduct as set forth herein for members. 3. Members will refrain from loud, profane, indecent or abusive language. 4. Members will not harass or accost any other member, occupant, guest, Association employee, director, officer or committee person. 5. Members will not compromise the safety of others by their actions. 10

11 6. Physical or verbal abuse directed at other members, tenants, guests, Association employees, directors, officers or committee persons will not be tolerated. 7. Members will be held responsible for any damage to Association property caused by the member and/or the member s tenants or guests. 8. Members shall not reprimand or discipline any Association employee; comments and complaints are to be directed to the Community Manager. The Community Manager may require that the complaint be submitted in writing before taking action on the complaint. 9. Members shall not interfere with the management of the Association; comments and complaints are to be directed to the Community Manager. The Community Manager may require that the complaint be submitted in writing before taking action on the complaint. 10. Members shall obey all safety rules and shall cease and desist from all unsafe activities. 11. Members are prohibited from profiting financially from their membership by charging occupants or guests for use of the Association Facilities. The Association may, from time to time, enter into contracts with members to provide products or services for an approved fee. 12. Proper dress is required in all Association Facilities in accordance with the following basic guidelines: a. Upper body garments must be worn in all activities, except males using aquatic facilities. b. Bathing suits are required in all aquatic facilities. No cut-offs are allowed. c. Appropriate athletic apparel is required in athletic sport areas, which includes specific footwear and/or clothing. 13. Any member (Owner) who conducts him/herself in an unbecoming manner or who breaks an Association Rule or Regulation (collectively known as a violation ) is subject to disciplinary action. This disciplinary action also applies to any member (Owner) whose household occupants, tenants and/or guests conducts him/herself in an unbecoming manner or who breaks an Association Rule or Regulation. The Board has the authority and reserves the right to take disciplinary action in accordance with the Governing Documents. Disciplinary action will be determined on a case by case basis by the Managing Agent or the Board of Directors. 11

12 II. GENERAL GUIDELINES A. General 1. An I.D. Card is required to access and use the Community Center, Aquatic Facility, Tennis Courts, and Fitness Center and must be swiped and/or presented upon request by the managing agent and/or staff at all times. Member access may be denied by the association staff for any member failing or refusing to present a valid member I.D. Card. 2. The Managing Agent and staff shall have the authority to adjust hours of operations for all facilities, including but not limited to parks and open space, in anticipation of, or resulting from, seasonal, holiday, special events, unusual circumstances, nuisance, maintenance, injury and/or damage resulting from operations and use. 3. Skateboards, scooters and bicycles are permitted on paved areas for ingress and egress purposes only. 3. Residents may not conduct group or structured individualized training or exercise classes on the premises or other common areas of the association at any time without prior approval by the Managing Agent. 4. The Association may approve use by a limited number of non-profit groups to hold meetings/event at the Community Center for which a fee may be charged. Priority will be given to the HOA events and activities and private reservations of community residents. 5. Fireside at Norterra Community Center is an alcohol and tobacco free environment. Residents and their guests are prohibited from consuming any alcohol products while they are using the Community Center or surrounding common areas, unless it is a community sponsored event or approved private rental allowing alcohol use. Smoking is allowed on the exterior of the Community Center, but must be at a distance of 20 feet from all entrances to the facility, per City of Phoenix Ordinance. Tobacco use is not allowed in the Community Center or in the surrounding common areas. Improper disposal of cigarette butts is considered littering and is prohibited. 6. Fireside at Norterra Community Center is a weapon free environment. No firearms or weapons are allowed in the Community Center, parking lot, or surrounding grounds and common areas. 7. The Board of Directors may impose General and Specific Rules & Guidelines upon the Fireside at Norterra Community Association for 12

13 specific events sponsored or hosted by Fireside at Norterra Community Association and/or Pulte/Del Webb. B. Pet Guidelines In accordance with the City of Phoenix Pet Ordinance (8-2): 1. All dogs must be kept on a leash and under the control of the pet owner. 2. Anyone accompanying a pet outside of a residence must clean up all waste left by the pet. 3. Excessive dog barking or other animal noise may be deemed a nuisance and is not permitted. Additionally, 4. No animals of any kind are permitted in The Community Center, Event Lawn, Tennis Courts, and Pool Area at any time. The exception to this rule is certified service and in-training guide dogs, or in the case of a special pet event when this rule would be waived for the specific event. C. Contractor Guidelines All contractors must comply with the following: 1. All construction activity must be confined to the private property of the homeowner. 2. Any activity involving the removal of any lot wall must adhere to the Fireside at Norterra Community Association Common Wall Removal Variance Procedure and Policy. 3. Contractors must adhere to City guidelines to perform work. The following hours are recommended: 7:00 a.m. 7:00 p.m. Monday - Friday and 7:00 a.m. 6:00 p.m. Saturdays and Holidays. No construction on Sundays. III. FACILITY GUIDELINES A. Facility Usage: Resident ID Cardholder or Guest Pass 1. 13yrs and older, Resident ID Cardholder Access to all areas. 13

14 2. 9yrs and under 13yrs old, Resident ID Cardholder Access to all areas, except the aquatic facility and fitness room unless accompanied by Resident ID Cardholder age 13yrs and older. 3. 9yrs and under 13yrs old, No Resident ID Card - Access to the Community Center, Main Lobby, Great Room, Rock Wall, Movement Studio, Event Lawn, Community Center Park, only when Resident ID Cardholder 13yrs and older is on premises yrs old Access to Community Center, Kid s Korner, Pool Areas, Main Lobby, Great Room, Rock Wall, Tennis and Basketball courts, Movement Studio, Event Lawn and Community Parks with immediate supervision by an adult Resident ID Cardholder. B. Access Control Policy 1. All users of the facilities must present and swipe their Fireside at Norterra ID Card. The ID Card must be carried at all times and presented to staff upon request while using any of the Fireside at Norterra amenities including common areas,the community park, neighborhood parks, tennis and basketball courts, and the Community Center. 2. Fireside at Norterra Community Center welcomes guests of our residents. ID Cardholders must accompany their guest(s) in accordance with the guest policy. 3. Fireside at Norterra Community Center has an established dress code for all residents and guests. Residents and guests are required to wear appropriate athletic clothing and shoes when participating in Community Center programs and when using the fitness facilities. 4. All residents and guests are expected to conduct themselves in a mature responsible manner when using the facility. Abusive language, fighting, and/or unbecoming behavior will not be tolerated and may result in suspension of membership and guests facility privileges. 5. Lockers are for day use on a first-come, first-serve basis only. There shall be no reservation of lockers other than for resident use while present in the Fitness Center. No overnight use of a locker permitted. Any locks found on lockers at the beginning or end of the day may be removed and discarded. Fireside at Norterra Community Center is not responsible for lost or stolen items. 14

15 6. A replacement fee, as determined by the Board of Directors, will be charged for a lost or stolen Resident ID Card, this fee is subject to change at the discretion of the Board or Management. 7. An Administrative Fee applies for those residents who are renting or leasing a lot/unit in Fireside at Norterra. Facility privileges are for the duration of the stated lease period only. Any extension of an expired lease agreement period must be in writing by the property owner to the Association. An application with both the Tenant(s) and Landlord signature is required, proof of residency required for occupants not named in the lease agreement age 26 and above. C. The Community Center Hours of Operation 1. The operating hours of the Community Center are Monday through Friday, 5:00 a.m. to 10:00 p.m. The weekend hours are Saturday 7:00 a.m. to 10:00 p.m. and 8:00 a.m. to 7:00 p.m. Sunday. These hours are subject to change at the Board of Directors and/or the Community General Manager s discretion for seasonal, holiday and/or special events or maintenance purposes. 2. The Community Center will not be open on holidays as posted on the approved holiday scheduled. 3. The Community Center may be available for reservations outside the facility operating hours and/or on holidays that the facility is scheduled to be closed at an additional charge and provided the reserving party agrees to pay the prevailing hourly overtime rates for staffing the facility personnel that may be needed to accommodate the reservation request prior to, during and after the scheduled reservation period. 15

16 RULES & REGULATIONS APPENDIX A Main Lobby & Great Room 1. All persons using the Main Lobby and Great Room areas do so at their own risk. Owners and management are not responsible for accidents or injuries. 2. The Main Lobby and Great Room are intended for multi-purpose use for the residents and their guests involving informal and non-exclusive community uses for recreation and social gatherings, when available, and not reserved for Fireside at Norterra community events, activities, programs and/or private facility reservations. 3. Fireside at Norterra Facility Rental Use Guidelines or Charter Club Guidelines will apply for all business, residents, non-residents, charter clubs, resident interest group and neighborhood group reservation requests for use of the Community Center Main Lobby and/or Great Room. 16

17 RULES & REGULATIONS - APPENDIX B Aquatic Facility 1. All persons using the aquatic facility consisting of the lap pool, play pool and Jacuzzi do so at their own risk. Owners and management are not responsible for accidents or injuries. 2. The aquatic facility is intended for the private use of the residents and their guests only. The association s managing agent and staff reserves the right to deny use of the aquatic facility to anyone at any time. The lap pool and Jacuzzi hours are daily from 5:00 a.m. - 10:00 p.m. 3. The play pool will be available during the following seasonal period commencing Saturday and Sunday, 10:00 a.m. through 7:00 p.m. (Beginning with the 1 st weekend in April through Memorial Day weekend), Memorial Day weekend through Labor Day, Sunday through Saturday, 10:00 a.m. through 7:00 p.m. Weekend only from 10:00 a.m. to 5pm after Labor Day through the end September 30 th. The play pool will be closed October 1 st through the 1 st weekend of April. 4. During the hours that he Community Center is not open, access to the aquatic facility should be made through the surrounding gate entrances. 5. Only authorized ID Cardholders will be allowed access to the aquatic facility during the hours listed above. All aquatic facility users must check-in at the Front Desk during normal business hours to receive an aquatic facility use wrist band. 6. The pool and Jacuzzi are available to all ID Cardholders and Guests per the policy above. 7. Additional Pool/Jacuzzi Guest Passes: a. Additional pool/jacuzzi guest passes can be purchased in The Community Center at Front Desk during normal business hours on a first come first serve basis. b. The cost of a guest pass is $5.00 per pass, subject to price change. c. Each pass is valid for the entire day. d. Pre-purchasing of guest passes is not allowed. e. Cash, checks and credit cards are accepted. f. Management reserves the right to not allow guest pass purchases at any time. 17

18 8. Children and adults may swim in all aquatic facility pools. Children between the ages of 0-8 years old must have immediate supervision by an adult Resident ID Cardholder at all times. Children from age 9yrs and under 13 years old must have immediate supervision by a Resident ID Cardholder age 13 years or older at all times. 9. The City of Phoenix requires a Lifeguard to be on duty during all hours that the play pool is open for use and/or in operation. No swimming is allowed other than when a lifeguard is present and on duty. 10. Lap Pool users must allow and honor use of the lap lanes by lap lane swimmers at all times, unless an Association formal/structured swim program is in progress. 11. Food and drink are not allowed in the pool area, except in designated areas. Designated areas include; a minimum of 10 ft. from the water, at tables located under the lap pool and play pool Ramada s, and in the grassy area. Allowable food consists of light snacks such as: chips, crackers, fruit snacks etc. No eating, drinking or holding any item to be consumed while in the pool, around the pool edge (deck) or on the pool steps. 12. Glassware is not permitted in the aquatic facility. Beverages are permitted in cans or plastic containers only. 13. Nudity or improper attire is not permitted. 14. Please shower before entering the aquatic facility pools. 15. Furniture may not be removed from the aquatic facilities. 16. Lounges or chairs may not be reserved by placing towels on them. 17. Headphones must be used with any listening devices. No personal loud music or amplified sound is permitted in the pool/spa and recreation areas. 18. Rafts, surfboards and all types of balls are not permitted in the aquatic facility or on the deck. 19. No floatation devices of any kind except U.S. Coast Guard approved preservers are permitted to assist non-swimmers. Arm floaties (i.e., water wings) are allowed provided that an adult Resident ID Cardholder is in the water supervising the child within arm s reach. 18

19 20. Smoking is not permitted anywhere within the entire aquatic facility pool, restroom, and deck areas. 21. Bicycles, scooters, roller-skates, in-line skates and skateboards are not permitted in the aquatic facility. 22. Pets are not permitted in the aquatic facility areas (with the exception of certified or in training service guide dogs). 23. The aquatic facility is available to all residents and up to two (2) unpaid guests and four (4) paid guests per household. However, the managing agent and staff reserve the right to deny or not allow guests at any time. 24. Guests must be accompanied by a Resident ID Cardholder at all times, unless they have been authorized by a property owner as an unaccompanied household guest and have purchased and possess a temporary membership Guest ID Card and paid the daily guest fee. 25. Each guest pass is valid for the entire day. 26. Users of the aquatic facility shall not compromise the cleanliness of the water, or subject other users to unhealthy conditions. 27. No alcoholic beverages may be served or consumed in the aquatic facility at any time, unless previously approved/permitted by the Board of Directors for a scheduled community and/or private structured program or event. 28. Any person under the influence of alcoholic beverages or illegal drugs is not permitted access to or use of the aquatic facility at any time. 29. Running, jumping, horseplay, fighting, boisterous or dangerous conduct is not permitted. 30. No diving allowed in any aquatic facility pool less than 5 feet deep or in pools not approved for diving (i.e., the Jacuzzi). 31. All incontinent persons of whatever age are required to wear approved swim diapers. 32. Please be advised that use of the Jacuzzi may be unhealthy or hazardous for young children. 19

20 33. In case of emergency, call No firearms or weapons will be permitted on the Community Center premises, including the aquatic facility and common area. 35. Residents are allowed to bring additional portable lounge chairs, umbrellas, etc. to the aquatic facility provided they do not present a potential safety concern or hazard to other members and their guests. 20

21 RULES & REGULATIONS APPENDIX C Fitness Center 1. The Fitness Center is open during Community Center hours of operation. 2. Your I.D. Card is required to access the Fitness Center during the hours noted above. 3. Persons under 13 years of age must be accompanied and supervised by an adult resident or guardian, age 18 or older and must be able to safely follow, comprehend and demonstrate proper instructional use and techniques of the fitness equipment. 4. Infant carriers, strollers, etc. are NOT permitted. 5. Only proper workout attire and athletic footwear is permitted. NO BARE FEET, NO SANDALS, NO DENIM ATTIRE. SHIRTS MUST BE WORN AT ALL TIMES. STREET CLOTHES ARE NOT PERMITTED. 6. There is a thirty (30) minute use limit on all cardiovascular equipment, except when no others are waiting for use. 7. All equipment should be toweled down after use. Users must provide their own towels. 8. All weights must be re-racked by user. 9. Do not drop weights on the floor. 10. Any moveable equipment must be returned to its regular location upon completion of use. 11. No radios or other listening devices other than portable devices with headsets. 12. Cell phone use is not permitted. 13. Food and beverages, other than water and sports drinks in plastic sealed containers, are not permitted. 14. Use of the lockers is on a first-come, first-serve basis, there is to be no overnight use of a locker and any locks found on lockers at the beginning or end of the day may be removed and discarded. These 21

22 rules shall be enforced with exception to programs and offers facilitated by management. 15. Management reserves the right to deny use of this facility to anyone. 16. Persons using the Fitness Center and its equipment do so at their own risk. 17. No professional training is allowed in the Fitness Center or any other association property. 22

23 RULES & REGULATIONS APPENDIX D Movement Studio 1. The Movement Studio is intended to promote low to medium impact exercise, aerobic dance, and stretching group programs. Therefore, due to the nature of these programs, preference is given to group lessons and group instructional programs. Residents may use this facility in a self-directed manner only when group programs and maintenance are not scheduled. 2. Prior to using this facility, or engaging in any form of fitness program, residents should consult with their physician. Residents may not conduct group exercise classes at any time that have not been approved by the Community General Manager. 3. Children and guests under age 13 years must be accompanied and supervised by an adult resident or guardian age 18 or older and must be able to safely follow, comprehend and demonstrate proper techniques specific to the group lessons and programs under the direction of the class instructor. 4. Appropriate fitness apparel is required, to include upper body garments and proper footwear. Sandals, shower clogs, or other similar items and street shoes are not acceptable fitness footwear. 5. Infant carriers, strollers, etc. are NOT permitted. 6. Food or beverages are not permitted in the Movement Studio, except for water and sport drinks in plastic bottles. 23

24 RULES & REGULATIONS APPENDIX E Rock Wall 1. All climbers must be able to fit safely into the harness before they may climb the wall, and must be able to comprehend and demonstrate proper belaying techniques. 2. We reserve the right to refuse participation to anyone whose weight and/or size does not meet the manufacturer requirements to safely fit the harnesses properly. 3. Climbers need to have shorts/pants, shirt and closed-toed tennis/climbing shoes on to climb the wall. Shoes must be tied at all times. 4. Excessive jewelry should be removed before climbing. 5. The ropes and automatic belays are only to be used for the climbing path they are set up for. Climbers are not to crossover and go onto another path. 6. Rope needs to stay in front of the climber s body. 7. Use only holds and rock wall for climbing. Please do not touch windows, railing, walls, etc. 8. When descending, come down facing the rock wall with feet out ahead and pushing off the rock wall lightly as you come down. 9. If anyone on the wall is misbehaving and not following the request of the rock wall monitor(s), the staff has the right to stop their climbing. Continued behavior problems may result in climbing suspensions. 10. All belayers must demonstrate proper belay technique to the Community Center Rock Wall Monitor prior to belaying. 11. If the rock wall becomes overcrowded, climbing time will be restricted to one hour. 12. To help the flow of climbers, switching of the harnesses is not permitted, once the climber has taken off the harness they must wait in line to climb again. 13. Harnesses may not be worn outside of the rock wall area. 24

25 14. Only those climbing are permitted on the mat. All others need to remain outside the rock wall room until instructed by the monitor to enter. 15. Climbers must pay the prevailing fee per session or purchase a rock wall pass. No refunds permitted. Rock wall hours will be posted in the Community Center and are subject to change at the discretion of Management and/or Board of Directors. 25

26 RULES & REGULATIONS APPENDIX F Tennis Courts: HOURS OF OPERATION: 5:00 A.M. TO 10:00 P.M. - DAILY 1. The tennis courts are part of the Association Facilities. Only holders of valid I.D. Cards and guests with valid guest passes may use the tennis courts. All I.D. Cardholders and guests are required to adhere to such check-in procedures as may be established from time to time by the Community Manager. The Fireside at Norterra Guest policy applies. 2. All guests must be accompanied by a member when using the tennis courts 3. The courts may be locked when not in use, in which case the staff will post rules for obtaining and returning keys. 4. All players must wear proper tennis attire and tennis shoes. No dark sole shoes that leave marks on the courts are allowed. 5. Food, tobacco products, alcoholic beverages, and glass containers are not allowed in the court enclosure. Water or other nonalcoholic drink in a covered or closed plastic container is permitted. 6. Courts may be reserved no more than one week in advance by contacting the Front Desk. In order to use the Tennis Court you must check in at the front desk. For Reservations the resident reserving the court is required to check in at the Front Desk prior to the reserved court time. Failure to check in within 15 minutes of the reserved court time will result in the loss of court time and the court will be open for walk-ins or new reservations. Reservations will be posted daily at courtside. Any abuse of the reservation system (i.e., reserving a time and not showing up) will result in privileges being revoked for repeat no shows. Cancellation of reservations must be at least two hours in advance of reserved time. Time limits are as follows: Singles Play: Doubles Play: 1 ½ hours court time including warm-up 2 hours court time including warm-up 7. Management reserves the right to suspend play or close the tennis court, at anytime, for maintenance and/or any other reason deemed to be in the best interest of the community. 8. No skate boards, in line skates, roller skates, scoters or bicycles are permitted on the courts. 26

27 This is not necessarily an exhaustive list of all policies, procedures, and rules associated with the tennis courts. While this is intended to be an accurate reflection of overall procedures, Management reserves the right to revise any policies, rules, schedules, etc. as circumstances change (e.g. emergencies, changes in personnel, workload, etc.) 27

28 RULES & REGULATIONS APPENDIX G Basketball Court: HOURS OF OPERATION: 5:00 A.M. TO 10:00 P.M. - DAILY 1. The basketball court is part of the Association Facilities and open to the Fireside at Norterra Community Association residents and their guests. 2. Play will be on a first come, first serve basis. Limit play time per team will be 1 hour to allow all players/teams access and use of the court. 3. No full court play is permitted when 15 or more players are gathered, except for community sponsored group play activities. 4. All players must wear proper basketball attire and shoes. 5. Food, tobacco products, alcoholic beverages, and glass containers are not allowed on the court. Water or other non-alcoholic drink in a covered or closed plastic container is permitted. 6. No organized group team play permitted at any time, other than play organized and approved by the Board of Directors and/or Management. 7. No skateboards, in-line skates, scooters or bicycles are permitted on the court. 8. Management reserve the right to deny access to the basketball court to anyone whose behavior and/or conduct presents a potential hazard to the health, safety, and welfare of others. 9. Management reserves the right to suspend play or close the basketball court, at anytime, for maintenance and/or any other reason deemed to be in the best interest of the community. 10. All persons using the basketball court do so at their own risk. Owners and management are not responsible for accidents or injuries. This is not necessarily an exhaustive list of all policies, procedures, and rules associated with the basketball court. While this is intended to be an accurate reflection of overall procedures, management reserves the right to revise any policies, rules, schedules, etc. as circumstances change (e.g. emergencies, changes in personnel, workload, etc.) 28

29 RULES & REGULATIONS APPENDIX H Private Community Trails & Tot Lot Parks 1. The private community trails and tot lot parks are available for the use and enjoyment of residents, family members and their guests. 2. Children under the age of 7 must be accompanied and supervised by an adult resident or guardian age 18 or older at all times when using a tot lot with play structure equipment. 3. Park hours are from 5:00 a.m. to 10:00 p.m. 4. No skateboard, scooters or motorized vehicles are permitted. 5. Firearms, tobacco products, alcoholic beverages, and glass containers are not allowed in the tot lot park. Water or other nonalcoholic drink in a covered or closed plastic container is permitted. 6. No littering or loitering allowed. 7. No dogs are permitted in the tot lot park play area. All dog waste must be picked up and removed by the responsible dog owner. 8. Use of the private community trails and tot lot parks is at your own risk. 29

30 RULES & REGULATIONS APPENDIX I Kid s Korner Facility 1. The childcare room services are available to residents only and their children ages 6 months through A resident first visit/use to the childcare facility will require the parents/guardians registration. Please bring a valid driver s license (with photo), records of all immunizations and the birth certificate for each child in your household that is eligible for drop-off childcare services at this facility. 3. Parents that wish for their child to be exempt from Association s immunization requirements must request and complete a Request for Exemption To Immunization Child Care Center before their child can be admitted to Kid s Korner. 3. A file will be kept for each child after their first visit containing a signed resident agreement form and an up-to-date copy their immunizations. 4. Parents MUST remain at the Community Center while their children are in the Kid s Korner. 5. Kid s Korner is not responsible for changing diapers. 6. Shoes must be worn at all times for walking children while in the Kid s Korner. Non-walking children must have socks on at all times. 7. If applicable, parents will be responsible for attaching the pacifier to their child s clothing, so it does not get lost or used by another child. 8. Children can bring toys from home if they are properly labeled with their names. Toys that are not allowed include bats, guns, sharp items, small items, etc. 9. Only children and the childcare provider(s) are allowed in Kid s Korner. 10. Maximum time for childcare service to each resident is 2 hours per day. No time extension or consecutive 2 hour periods allowed. 11. Residents must sign in and out when dropping off and picking up their child. This would include providing the childcare monitor with 30

31 the child s name, their arrival and departure times, and the location or whereabouts of the parents/guardians while in the facility. 12. Children will only be released to the parent/guardian that has signed them in to the Kid s Korner. 13. The parent responsible for bringing the child to the childcare room should be responsible for collecting the child. Written authorization must be on file from the parent before the child is released to another parent or anyone other than the person who brought the child to the facility. Personal identification (such as a current driver s license with photo) as well as signed authority verified as mentioned above. 14. Parents are encouraged to monitor their child in the childcare room on one of the available monitors available throughout the workout facilities. 15. Management and the childcare monitor reserve the right to refuse childcare services to any child believed to be suffering from a specific illness, fever, infection or contagious disease. 16. Fireside at Norterra Community Center also reserves the right to refuse service on the basis of health, safety, hygiene and behavior. 17. Children can bring a beverage in a closed container if they are properly labeled with their name. Water will be available in the Kid s Korner. No personal food allowed. 18. All persons using the childcare facility do so at their own risk. Owners and management are not responsible for accidents or injuries. 19. Fee structure - Kid s Korner is $3 to $4 per hour per child. Fees are subject to change at the discretion of Management and/or Board of Directors Payment Structure - Daily fees are available for purchase at the fitness front desk and receipts shall be given to the Kid s Korner Staff at sign in. - Punch cards and monthly passes are available for a specified fee. 21. Hours - Kid s Korner hours will be posted in the Community 31