INDAH RESIDENCE II HOUSE RULES v2.0

Transcription

1 IRII HOUSE RULES

2 INDAH RESIDENCE II HOUSE RULES v SECURITY / VISITORS / contractors / Non-Residents must register at the main guard post by providing their valid Government Issued Identification Document (i.e. NRIC, Driving License), vehicle information, and details of the unit to be visited. documentation, showing proof and purpose into IRII i.e. contractor pass, authorization letter, delivery order, etc. y guards and management reserves the right to refuse entry for visitor who is unable or refuses to provide all the required information and documents during registration. ed the right to refuse entry to any contractor, trades person, salesperson, agent etc. Door-to-door soliciting, including leaflet or namecard dropping, sticker pasting etc. is prohibited. House Owner will be held liable for his / her guest if there is any damage to the common area facilities and equipment i.e. basketball court. House Rules at all times, and that their behavior is not offensive to other Residents. Residents shall be liable for any damage caused by their guest. 2. ACCESS CARD The access card is registered under the respective property only, and it is NON- TRANSFERABLE without the prior approval from the Management Office. The access card is meant strictly for the usage of IRII residents only, in compliance with the current IRII house rules. must register their vehicle(s) and House Owners are to obtain the valid access card(s) from management office. and issuances are subject to management approval. Indah Residence II House Rules P a g e 1

3 s with the valid access card are allowed to gain access through the gantry of the special Residents lane. House Owner holds the responsibility to collect back all access cards from their tenants before they move out from the residence. cards must be reported to Management office. 3. QUARTERLY MAINTENANCE FEE s are billed on quarterly basis. nternet banking/ cash deposit should be made to Persatuan Penduduk Indah Residence II Taman Bukit Indah Johor Bahru Johor (Maybank current account: ) wners are required to pay the maintenance fee and any arrears promptly. resident who has failed to make payment promptly. (s) of any House Owner or to impose late payment fines / penalty on any outstanding fees due to the Management. 4. SAFETY than 40 km/h. Adhere to the speed limit of less pedestrians in the area. 5. PARKING authorized parking spaces. (s) in their own house car porch or Indah Residence II House Rules P a g e 2

4 cle that is parked in the common area e.g. along the roadside / back lane are not allowed to block the traffic, or the entry and exit way of other houses. Unauthorized long hours or long term parking of vehicles in the common areas is strictly not allowed. Unauthorized long term or overnight parking for heavy vehicles such as cranes, travel bus, lorries is strictly not allowed. Residents are advised to settle disputes between neighbours in a peaceful and considerate manner, before seeking the arbitration of Management / Security. / Security reserves the right to clamp / lock any vehicle that are in violation of parking and traffic rules. / Security. of RM applies to unlock any vehicle clamped by the Management Should there be any complaint received of inconsiderate or illegal or unauthorized parking, the Management / Security reserves the right to clamp the vehicle, and report to the relevant Authorities for their further action. 6. PETS / ANIMALS / LIVESTOCK Residents shall not be allowed to keep any pets which may cause annoyance to other Residents. All pet owners must ensure that their pet abide to the rules and regulations set by the Authorities and any related government agencies and house rules regarding keeping pets. pet owners must ensure their pets have all required vaccinations, valid license and other identity documentations, such as tags. Pet owners shall be liable for any damage caused by their pets. Pets must not be left unattended or leashed to or on any common property. Leashes for dogs are required when they are in the common areas. Indah Residence II House Rules P a g e 3

5 Pet owners / Pet Handler in charge must clean up immediately and remove pet s defecation and dispose of in proper refuse containers. Clean up all your Pet s Poo & Pee. clean up their pet waste left at the common areas. pet owner who does not No livestock shall be allowed or kept in any part of IRII. The Management reserves the right to remove any livestock found at the Residents expense. cases of dog biting or harm caused by the pet, or complaint of pet s noise or behaviour, Management will report to the relevant Authorities for their further action. 7. COMMON AREAS & LANDSCAPING Common Areas are the areas outside of the house compound and perimeter / boundary. s are reminded to do their part to keep the common areas clean and neat at all times, so that we all live in a clean and healthy environment. s are not allowed to utilize common areas for their own usage e.g. planting/ decorating for any personal purpose, and must not contravene the rules and regulations of the Authorities. Personal property SHALL NOT be placed, stored or left in any part of the common areas (except for areas designated for such purposes). This will be deemed as an obstruction to other Residents. Residents must comply with Management notices to remove such unauthorized personal property such as fencing, barricade, scaffolding, railing or any other similar structures shall be erected in or about the common areas and / or affecting the facilities and equipment of IRII. Residents shall not enclose any portion of common areas with a fence or other boundary. No wall, partition, gate, fencing, barricade, scaffolding, railing or any similar structures shall be erected in or about the common areas of IRII. Vegetable and fruit plants are not permitted on the road side table and / or common areas, to prevent crows, rats and pests. s are strictly not allowed to damage the common areas or any facility or Indah Residence II House Rules P a g e 4

6 equipment at the common areas. Indah Residence II House Rules ht to charge / recover any repair / replacement / cleaning fee from the Resident for any rectification / cleaning work done. 8. CLEANLINESS & DISPOSAL OF RUBBISH All refuse must be first contained in non-porous plastic bags and tied properly so that no refuse will spill, and must be placed properly in the refuse compartment or approved bin. Residents shall dispose of rubbish in the refuse compartment provided within the house, or in the approved bins, to avoid rats, pests, and smells. No open burning of rubbish or waste within the house or the Common Areas or any part thereof or thrown through the doors or windows of the house. All boxes must be broken down and flattened. Residents must cart away the heavy / bulky object at their own cost. Any litter remaining on the ground after the garbage pick-up must be removed by residents residing in the house. 9. RENOVATION House Owner who wishes to renovate his / her house is required to notify the Management and obtain their approval, with a minimum three (3) days notice required. Management. 1, should be paid upon the approval from and Contractor pass will be issued upon approval and deposit received. Contractor without valid renovation or contractor pass will be refused entry. the right to reject any application if the House Owner did not settle any outstanding maintenance fees to the Management. olidays. Management reserved the right to cancel the renovation pass and forfeit the renovation deposit without Indah Residence II House Rules P a g e 5

7 future notice if contractor is found to violate this rule. with minimum of three (3) days notice. Only renovation work with low noise will be considered., Management reserves the right to fine/ cancel the renovation pass and contractor pass. House Owner must be responsible to ensure their contractor and workers behave in a civil manner, and making them aware of and to follow the house rules. House Owner must be responsible to ensure their contractors place all renovation materials in their own premises and there is no obstruction to traffic and the common areas. House Owner must be responsible to ensure their contractors properly contain and dispose of rubbish, debris / waste during and after renovation, and to make sure that the affected common area is properly cleaned up by the end of the day. Should there be any failure to comply, Management reserves the right to deduct any cleaning / disposal fee from the renovation deposit and any additional shortfall from the House Owner and contractor. Management. the terms and conditions and discretion of premises. 10. MOVING / SHIFTING IN & OUT The Management shall be informed at least Forty Eight (48) hours in advance of any shifting in or out. Failure to notify the Management will result in refusal of entry / exit. The Residents who are moving are fully responsible for any damage to the common areas due to the said activity. Parking or driving on any lawn / grass in the common areas is strictly prohibited for moving in, moving out, or deliveries. Indah Residence II House Rules P a g e 6

8 Any debris remains from the moving procedure or delivery shall be removed and disposed off properly before leaving the house. 11. VANDALISM Any acts of vandalism shall be first reported to the Security Guard and then to the Management in order for the act of vandalism to be rectified. 12. CHILDREN Children shall not be left unsupervised when they play at the Common Areas or anywhere else, as they may endanger themselves or cause unnecessary disturbance to other residents. Any damage caused by the children will be charged to the Residents responsible of the said children. 13. SAFETY AND SECURITY Residents can help to enhance the safety of the township by- - Knowing your neighbours. - Exchanging house phone numbers and possible emergency contact numbers with trusted neighbours. - Reporting any suspicious activities, disturbances or persons trespassing to the Security Guards and the Police immediately for their further action. This includes: Any vehicle tailgating (following your car closely into the taman to pass through the boom gates without an access card) Any suspicious vehicles parked in your neighbourhood Any suspicious persons loitering around your neighbourhood Any unusual activities in your neighbourhood Indah Residence II House Rules P a g e 7

9 - Important numbers for Emergency Use only: Security Guard House: Police Hotline (Bukit Indah Police 2 Jalan Indah 5/4) or 999 Fire Jalan Larkin or 994 Civil Defense 991 Columbia Asia Hospital St. John 5, Jalan Indah 3/ / Contacting the Managing Agent and Residents Committee For emergency and rescue services, first call the Emergency numbers above. Management Office (office hours only) / Residents Committee Notification of incidences for MA / RC recording purposes Please proceed to the Management Office and fill up the necessary paperwork. Alternately please indahresidenceii.contact@gmail.com with your Full Name, Address, Contact Number, and specific date and time of incident. - Keeping the house doors, gates and vehicles locked at all times. - Check all your house doors and windows to ensure it is properly closed before you go out. - Inform your neighbours if you plan to leave your house for a long holiday. - It is advisable to have security grills and proper locks installed. Indah Residence II House Rules P a g e 8

10 - Keeping valuables away from plain sight at all times in the vehicle and use adequate window coverings such as curtains or blinds, at the house. - Keep only a minimal amount of cash and / or jewelleries at the house. Advisable to buy insurance for your valuable items and house contents. - Consider installing a CCTV and alarm system. Inspect your system regularly if you already have one. 14. UNRULY / OFFENSIVE / POLITICAL / IMMORAL / CRIMINAL ACTIVITIES Residents shall not carry out any unruly / offensive behavior, or conduct any political / immoral / criminal activities within IRII. Residents shall not permit their Guests, family, servants or agents to commit any unruly / offensive behavior or political / immoral / criminal activities within IRII. Residents shall not permit any person of unsound mind, a drunkard or a drug addict to reside in or about IRII. 15. PARTIES AND FUNCTIONS Private parties and / or functions are limited to designated common areas or within their house unless otherwise approved by the Management. The Management must be informed at least three (3) working days in advance of any private party and / or function to be held by Residents. Be considerate of your neighbours, keep noise to a minimum after 12 midnight. 16. HOUSE OWNER S AGENT The House Owner may appoint local agent to represent his interest and / or to carry out periodical inspection of his / her House. Such House Owners shall fill the names, address and telephone numbers of their local agent with the Management to allow them access to their House. The House Owner or his appointed agent shall be responsible for the conduct of his / her prospective lessees or purchasers whilst within the House. Indah Residence II House Rules P a g e 9

11 - Important Numbers for Emergencies: Security Guard House: Police Hotline (Bukit Indah Police 2 Jalan Indah 5/4) or 999 Fire Jalan Larkin or 994 Civil Defense 991 Columbia Asia Hospital St. John 5, Jalan Indah 3/ / Contacting the Managing Agent and Residents Committee For emergency and rescue services, first call the Emergency numbers above. Management Office (office hours only) / Residents Committee Notification of incidences for MA / RC recording purposes Please proceed to the Management Office and fill up the necessary paperwork. Alternately please indahresidenceii.contact@gmail.com with your Full Name, Address, Contact Number, and specific date and time of incident. Other Helpful Numbers MPJBT: Assessment, Streetlight, Traffic Light, Crows & General Complaints Quit Rent: Johor Bahru Land Office TNB Electricity: Water SAJ: (24 hours), (Office Hours) Rubbish Collection SWM: Snake, Bee, Fire, etc: Fire Rescue: 994 Indah Residence II House Rules P a g e 10

12 Immigration Department Johor Tourism Department Tenaga National Telekom Malaysia Post Office Astro TM Net Internet Services Taxi (Comfort) Taxi (City Enterprise) Taxi (Khidmat Saujana) Taxi (Intan Nirwana) Senai Airport Railway Station JB Courier DHL United Parcel (UPS) Teledera (Abuse Hotline) Note: For non-local sim card mobile phone, please add +6 before above contact numbers. For example becomes Indah Residence II House Rules P a g e 11

13 DEFECTS RECTIFICATION WITH SP SETIA Residents and Owners are advised to do their own Defect Inspection of their properties (within their own compound) should they be within the warranty period, and to report their defects directly to SP Setia s The Residence Club by: Filling in the Defect Form at the SP Setia s The Residence Club located at: Bukit Indah (Johor) Sdn Bhd ( V) Wisma S P Setia S3-0111, Indahwalk 3 Jalan Indah 15 Taman Bukit Indah Johor Bahru Johor Darul Takzim, Malaysia Next to Sky Executive Condo, across from Tesco at Bukit Indah. or by calling SP Setia s The Residence Club at Indah Residence II House Rules P a g e 12

14 - Important numbers for Emergency Use only: Security Guard House: Police Hotline (Bukit Indah Police 2 Jalan Indah 5/4) or 999 Fire Jalan Larkin or 994 Civil Defense 991 Columbia Asia Hospital St. John 5, Jalan Indah 3/ / Contacting the Managing Agent and Residents Committee For emergency and rescue services, first call the Emergency numbers above. Management Office (Office Hours only) / Residents Committee Notification of incidences for MA / RC recording purposes Please proceed to the Management Office and fill up the necessary paperwork. Alternately please indahresidenceii.contact@gmail.com with your Full Name, Address, Contact Number, and specific date and time of incident. OFFICE HOURS for MANAGEMENT OFFICE Monday to Friday Saturday half day Sunday 9:00am to 5:00pm 9:00am to 1:00pm Closed Closed during Sunday, Malaysia Federal Public Holidays, Johor State Holidays. Working days and office hours are subject to change. Indah Residence II House Rules P a g e 13

15 For special cases outside of the listed working schedule, prior appointment can be made three (3) working days in advance and subject to approval. Please refer to the Notice Board at the Management Office for notices and updates. IRII Management observed MALAYSIA PUBLIC HOLIDAYS & JOHOR STATE HOLIDAYS 2015 Thr 1 Jan Sat 3 Jan Tue 3 Feb Thr 19 Feb Fri 20 Feb Fri 1 May Sun 3 May Sat 6 Jun Thu 18 Jun Fri 17 Jul Sat 18 Jul Wed 16 Sep Thu 24 Sep Wed 14 Oct Tue 10 Nov Wed 18 Nov Sun 22 Nov Thu 24 Dec Fri 25 Dec New Year Prophet Muhammad s Birthday (Malidur Rasul) Thaipusam Chinese New Year Chinese New Year Labour Day Vesak Day Agong s Birthday Awal Ramadan (To be Confirmed) Hari Raya Puasa (To be Confirmed) Hari Raya Puasa (To be Confirmed) Malaysia Day Hari Raya Haji (Day 1, To be Confirmed) Awal Muharram (Maal Hijrah) Deepavali Hari Hol Almarhum Sultan Johor Sultan of Johor s Birthday Prophet Muhammad s Birthday (Maulidur Rasul) Christmas Indah Residence II House Rules P a g e 14

16 PERSATUAN PENDUDUK INDAH RESIDENCE II MANAGEMENT OFFICE CABIN JALAN INDAH 7/1, TAMAN BUKIT INDAH JOHOR BAHRU, JOHOR DARUL TA ZIM, MALAYSIA TEL : indahresidenceii.contact@gmail.com