You are appreciated & applauded!

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NC West Where Dreams Take Flight Week 19, 2016 Butler at Your Service Mike Butler, Market Director Email: MButler@aflac.

Associate: GENE WEED $61,910 Top CIT: JUDITH CULLER $15,288 Top DSC: NAN HUFF $52,336 Top RSC: GWEN BUTLER $113,725 You

1 NC West Where Dreams Take Flight Week 19, 2016 Butler at Your Service Mike Butler, Market Director Office Number: , Fax Number: Special Congratulations Week 19, 2016 NC West Leaders Top Associate: GENE WEED $61,910 Top CIT: JUDITH CULLER $15,288 Top DSC: NAN HUFF $52,336 Top RSC: GWEN BUTLER $113,725 You are appreciated & applauded! Thought for the week: "An investment in knowledge always pays the best interest." ~Benjamin Franklin

2 You are appreciated & applauded! Congratulations to NC West Week 19 Fireball /Star Series Qualifiers Bailey Rose ~ Fast Start Qualifier Lisa Holmes ~ Fast Start Qualifier Lindsey Hogg ~ Fast Start Qualifier James Peterson ~ Super Fast Start Qualifier Gail Ellis ~ Fireball Qualifier Melisa Harrison ~ Fireball Qualifier Angela Johnson ~ All Star Qualifier 2

3 May 22 nd Jerry Gartrell May 25 th Vickie Butcher May 23 rd Robert Watson Walt Mueller May 26 th May 24 th Pamela Raines Amanda Cooper Carolyn Dunlap 3

4 Congratulations 1 st Quarter 2016 FAME Qualifiers Susan Russell Janice Boyd Andrew Story Nan Huff Richard Harwood Lori Williams Aaron Fogle Jamie Jones Lauren Greenwood Amy Ballou Katie Simos Kim Henry Gwen Butler* Phil Harrell* *Pending Exceptions 4

5 We are making progress with One Day Pay! We are #49 with 39.7% usage We are moving on up!!! Last report was #61 with a 38.2% utilization rate By using the One Day Pay process, you can increase your productivity!!! 5

NC West Founders Week Contest, Week 17, 2016, April 23 RD thru 29 th ASSOCIATES & CITs (based on

equal to 13 percent no pay rate Qualify for the WWHQ Founders Week Award and get your name in a

5% of Sales Quota for Week 17, 2016 Less than or drawing for RSCs Qualification Criteria: 195.

5, 2016 NC West Statewide Meeting All WWHQ Honor Club Rules Apply 6

6 NC West Founders Week Contest, Week 17, 2016, April 23 RD thru 29 th ASSOCIATES & CITs (based on personal production) Qualification Criteria: $5,500 in Gross AP during Week 17, 2016, Less than or equal to 13 percent no pay rate Qualify for the WWHQ Founders Week Award and get your name in a drawing for DSCs Qualification Criteria: 195.5% of Sales Quota for Week 17, 2016 Less than or equal to 13 percent no pay rate Qualify for the WWHQ Founders Week Award and get your name in a drawing for RSCs Qualification Criteria: 195.5% of Sales Quota for Week 17, 2016 Less than or equal to 13 percent no pay rate Qualify for the WWHQ Founders Week Award and get your name in a drawing for Drawings will be held at the August 5, 2016 NC West Statewide Meeting All WWHQ Honor Club Rules Apply 6

7 CONGRATULATIONS TO THE FOUNDERS WEEK CONTEST PRELIMINARY QUALIFIERS!!! Please see the next page for tracking information 7

8 Butler Region 2016 Founders Week Preliminary Qualifiers Devine Region Dunn Region Name DSC Name DSC Name DSC Donna Sprouse Story Brooks Pomeranz Pomeranz Jamie Jones Jones Cori Tingen Story Helen Starnes Pomeranz Rich Jones* Jones Jadon Bernhardt Story Diane Hall Pomeranz Jim Greenlees Jones Richard Harwood Harwood Laurette Arrant Pomeranz Debbie Harkey Jones Florinda Harwood Harwood Paul Ellis Fogle Bridgette Skelton Jones Thomas Boyd Harwood Renee Shroats Fogle Leslie Faulkner Faulkner Debbie Crisp Caldwell Open Phil Harrell Harrell Philip Reibman Faulkner Mike Daniels Huff Linda McNair Harrell Jonathan Billy Faulkner Jackie Colucci Huff Ed Bator Harrell Lauren Greenwood Greenwood Jennifer Grider Huff Al Devine Adrian Stout Greenwood Mary Taylor-Moore* Thurmond Josh Wilken Greenwood Dan Harper Greenwood Steven Israel Stills Tommie Hagin* Jones Hatcher Region Russell Region Sells Region Name DSC Name DSC Name DSC Kathryn Giles Andrews Lisa McKinney McKinney Rick Ballou Ballou Gerald Hill Ariansen Carolyn Dunlap McKinney Karla Blevins Ballou Vickie Whitaker Ariansen Suzanne Wuelfing McKinney Nicole Garretson Butner Rob Conrad Bell Kelly Rose McKinney Vicki Mincey* Mincey Kelly Lebsack Lebsack Bill Fleming Fleming Kathy Brown Mincey Jeff Hardy Lebsack Josh Fields Fleming Lisa Randolph Mincey Nancy Hirt Lebsack Jerry Padgett Fleming Susan Henson Mincey Melissa Murbach Murbach Candice Bruno Boyd Lowell Younce* Mincey Joel Lauck Murbach Daniel Sexton* Mincey Jessica Lauck Murbach Susan Hoosier* Mincey Lori Williams Williams Katie Simos Simos Diana Tate Williams Billy Simerson Simos Mitzie Blue Simos Heather Castillo Simos LeighAnne Moody Simos Gene Weed Open Teresa Sells *Exceptions Pending 8

9 9

10 2016 NATIONAL CONVENTION COMMITMENTS BY REGION FAYETTEVILLE GREENSBORO /HIGH POINT CHARLOTTE HICKORY /CONCORD HIGH COUNTRY /WINSTON-SALEM ASHEVILLE Al Devine Tommy Hatcher Jon Dunn Gwen Butler Teresa Sells Susan Russell Aaron Fogle John Ariansen Christina Cantwell Richard Harwood Gene Weed Lisa McKinney Brooks Pomeranz Gerald Hill Jamie Jones Florinda Harwood Louise Sawyers Matt Mittan Phil Harrell Judith Culler Richard Jones Jadon Bernhardt Barry Wilmoth Stephanie Pruett Diane Hall Debbie Moon Tommie Hagin Steve Canipe Vicki Mincey Abbygayle Swayney Paul Ellis Scott Lackey David Saffan Donna Sprouse Penny Ambrose Brenda Yokes Laurette Arrant Jill Stephens Sara Parker Andrew Story Lisa Randolph Michaelle Moore Linda McNair Jim Purdy Nick Stills Roxanne Ryder Cindy Cline Donna Cannady Janice Boyd Chuck Martin Shelley Hartsell Heather Wagner Heather Butner Janney Husebo Helen Starnes Gretchen O'Shay Cherry Johnson Paul Cole Kathy Brown Kimberly Giernacky Mary Ledwell Lori Williams Steven Israel Heather Nichols Susan Henson Carolyn Dunlap Jeff Barnt David Tate Jennie Stills Tena Davis Susan Hoosier Janice Boyd Diana Tate Naveed Ulhaq Shane Marshall Lowell Younce Ralph Raesemann Christian Tomey Leslie Faulkner Christine Honeycutt Denna Brown Bob Watson Brandon Harvey Philip Reibman Stephen Widener Daniel Sexton Sandy Moniz Kathryn Giles Kristin Billy Amy Kiser Debra McAninch Rena McCraw Melissa Murbach Jonathan Billy Becky Boxford Amy Ballou Candice Bruno Loretta Grimes Paul Robinson Nan Huff Rick Ballou Alex Brown Kelly Lebsack Seth Morse Lisa Jones Karla Blevins Bill Fleming Jeff Hardy Justin Griesinger Jennifer Grider Josh Fields Jimmy Bell Ginger Kessel Angie Johnson Andrea Thurmond Rob Conrad Lauren Greenwood Grant Ewing Melissa Cabana Cathy Hocking Adrien Stout Ann Queen Shana White Petra Bell Lisa Porter Debbie Crisp-Caldwell Tina Blue Amy Kluttz Elizabeth Hurley Hank Thurmond 10

11 Convention Tracking for Associates thru Week 19, 2016 Name AP Needed CTD AP Status Weekly Quota WTD AP needed to be at 100% CTD % DSC Name RSC Name ISRAEL, STEVEN D $245, $811, OT $6, $163, % STILLS, NICHOLAS B DUNN, JONATHAN P GENE WEED INC $245, $412, OT $6, $163, % BUTLER, J M SELLS, TERESA L SEPESI, LISA J $245, $215, OT $6, $163, % FAULKNER, LESLIE D DUNN, JONATHAN P CRISP-CALDWELL, DEBORAH J $245, $188, OT $6, $163, % BLUE, TINA BUTLER, GWEN N HARTSELL, SHELLEY $245, $169, OT $6, $163, % STILLS, NICHOLAS B DUNN, JONATHAN P HOCKING, CATHRYN J $245, $168, OT $6, $163, % HUFF, NANCY BUTLER, GWEN N BALLOU, CHARLES R $245, $162, OT $6, $163, % BALLOU, AMY D SELLS, TERESA L SIMERSON & ASSOCIATES INC $245, $148, OT90 $6, $163, % SIMOS, KATHERINE L SELLS, TERESA L 11

12 Convention Tracking for Coordinators thru Week 19, 2016 Name Quota CTD AP Preliminary Status Weekly Quota WTD AP needed to be at 100% CTD % STILLS, NICHOLAS B $1,009, $1,136, OT $25, $673, % GREENWOOD, LAUREN $350, $304, OT $8, $233, % BUTLER, GWEN N $4,640, $3,037, OT95 $118, $3,093, % BUTLER, J M $20,450, $13,186, OT95 $524, $13,633, % STORY, ANDREW $20,450, $13,186, OT95 $524, $13,633, % KLUTTZ, AMY $20,450, $13,186, OT95 $524, $13,633, % HUFF, NANCY $1,552, $937, OT90 $39, $1,035, % 12

Contest runs April 30, 2016 thru May 27, 2016 First (150) Associates meeting any of the following criteria to call in to the NC West Market Office (828-322-4736) WILL WIN CASH AND A CHANCE IN THE

$50 FOR A NEW ACCOUNT WITH THREE POLICIES ISSUED, $100 IF WRITTEN ON EVERWELL AAODs called in during Weeks 18, 19, 20 & 21, 2016 count provided 3 policies are issued during weeks 18, 19, 20, 21, 22 &

13 Contest runs April 30, 2016 thru May 27, 2016 First (150) Associates meeting any of the following criteria to call in to the NC West Market Office ( ) WILL WIN CASH AND A CHANCE IN THE DRAWING AT THE AUGUST 5, 2016 STATEWIDE MEETING A. $50 FOR A NEW ACCOUNT WITH THREE POLICIES ISSUED, $100 IF WRITTEN ON EVERWELL AAODs called in during Weeks 18, 19, 20 & 21, 2016 count provided 3 policies are issued during weeks 18, 19, 20, 21, 22 & 23, (You have thru Week 23 to have the 3 policies issued) Everwell production will be verified using the Everwell Production Leaderboard from WWHQ. B. $100 FOR EACH ABC NOMINATION THAT RESULTS IN A WRITING NUMBER ISSUED IN NC WEST ABC Nomination and Writing Number verification thru WWHQ Licensing Department. Writing Number must be issued by close of week 25, C. $50 FOR WRITING $1,500 IN AP USING EVERWELL IN AN EXISTING ACCOUNT OR $100 FOR WRITING $4,500 IN AP USING EVERWELL IN AN EXISITNG ACCOUNT DURING THE CONTEST PERIOD Everwell Business called in Weeks 18, 19, 20 & 21, Production must show on Everwell Production Leaderboard weeks 18, 19, 20, 21, 22 & 23, 2016 Everwell production will be verified using the Everwell Production Leaderboard from WWHQ. THERE IS NO LIMIT ON THE AMOUNT OF MONEY OR NUMBER OF CHANCES YOU CAN EARN The first name drawn will be awarded $1,000, the second name drawn will be awarded $500, and the third name drawn will be awarded $250. (There will be three separate winners in the drawing) (Must be present at the August 5, 2016 Statewide Meeting to win) 13

14 CALL DATE CALL TIME WRITING NUMBER SPRING HAS SPRUNG 3 WAYS TO WIN PAYROLL ACCOUNT BLITZ CONTEST RUNS APRIL 30 THRU MAY 27, 2016 WEEKS 18, 19, 20, & 21 ASSOCIATE NAME RSC DSC GROUP NAME OR NOMINEE NAME NEW ACCT EVERWELL NEW ACCT EVERWELL EVERWELL ABC NOM 3RD POLICY EXIST ACCT # CHANCES EXIST $1500 WR # ISSUED $4, /2/2016 6:41 PM ABCY8 LISA HOLMES JON DUNN JUSTIN GRIESINGER CABELIA INSTITUTE OF COSMETOLOGY P 2 5/3/2016 3:22 PM CH372 ANN DOUGHTY JON DUNN JAMIE JONES PBTMNJ INC DBA EDIBLE ARRANGEMENTS P J1V66 P 3 5/4/2016 9:45 AM ABFY8 KATIE MARY SIMPSON TOMMY HATCHER LORI WILLIAMS NOONAESTER LUMBER CO P 4 5/4/2016 4:08 PM WK054 PHILIP REIBMAN JON DUNN LESLIE FAULKNER LAX COTSWALD LLC P J5H12 P 5 5/4/2016 4:15 PM ADHD7 CHERRY JOHNSON JON DUNN NICK STILLS KOTIS FAMILY DENTISTRY P JSF36 P 6 5/5/2016 3:44 PM JJ933 LISA RANDOLPH TERESA SELLS VICKI MINCEY MEAT CAMP FIRE DEPT. P J5C38 P 7 5/5/2016 3:44 PM JJ933 LISA RANDOLPH TERESA SELLS VICKI MINCEY GREEN VALLEY FIRE DEPT. P 8 5/6/2016 2:10 PM JJ933 LISA RANDOLPH TERESA SELLS VICKI MINCEY TOWN OF BLOWING ROCK P 9 5/6/2016 2:28 PM AA8UI WILLIAM ANDREWS TERESA SELLS VICKI MINCEY SUMMIT COMMUNITY CHURCH P J4B20 P 10 5/6/2016 2:39 PM AC232 MIRANDA GRAVLEY TOMMY HATCHER MELISSA MURBACH ELECTRICAL TECHNOLOGIES P 11 5/6/2016 4:44 PM P2464 SHELLEY HARTSELL JON DUNN NICK STILLS MELISSA MOTTOLA ABM0M 12 5/10/2016 9:29 AM JV747 JAMES MICHAEL TOMMY HATCHER JOHN ARIANSEN DARRELL'S LAWN CARE P J5L08 P 13 5/10/2016 2:35 PM AD8H2 CRYSTAL ARMSTRONG JON DUNN JUSTIN GRIESINGER WEST END HARDWARE P 14 5/10/2016 3:51 PM ABJ3A BAILEY ROSE GWEN BUTLER TENA DAVIS JAY & APRIL LLC P J5N27 P 15 5/10/2016 3:55 PM U1591 ROBERT CRUMPTON TOMMY HATCHER JIMMY BELL DEE AND G ENRICHMENT CENTER #3 P J5T80 P 16 5/11/ :50 AM VL963 SCOTT LACKEY TOMMY HATCHER JOHN ARIANSEN PROMINENCE FURNITURE P 17 5/11/2016 1:48 PM ABCY8 LISA HOLMES JON DUNN JUSTIN GRIESINGER QUEEN CITY AUTO REPAIR & TOWING INC P 18 5/12/2016 7:59 AM ABJ2B MICHAEL CLEVELAND TOMMY HATCHER JOHN ARIANSEN OAK RIDGE WEEK DAY SCHOOL P J5X25 P 19 5/12/ :05 AM W8946 DONNA SPROUSE GWEN BUTLER JADON BERNHARDT GERALD FERGUSON X 20 5/12/ :52 PM AA2PT BRENDA YOKES SUSAN RUSSELL LISA MCKINNEY DIAMOND BACK 4 X 4 P 21 5/13/2016 1:08 PM JD636 KRYSTAL ELLISON TOMMY HATCHER KELLY LEBSACK TRI-CITY MOVERS P 22 5/13/ :08 PM AA9R5 KEN HILLBERRY SUSAN RUSSELL LISA MCKINNEY ORGANIC MECHANIC P 23 5/13/2016 2:08 PM ABC9D JENNIFER BYLAND TERESA SELLS BARRY WILMOTH R & R LOGGING P J6B38 P 24 5/12/2016 9:12 AM ABGF7 MARCIA MCNEIL JON DUNN JUSTIN GRIESINGER REBECCAS POTTERY P J5N30 P 25 5/12/2016 9:27 AM HF266 DIANA TATE TOMMY HATCHER LORI WILLIAMS ALL PRO MEDIA P JSU98 P 26 5/16/2016 8:38 AM AA16L KARLA BLEVINS TERESA SELLS AMY BALLOU LANSING FIRE DEPARTMENT P JZR03 P 27 5/16/ :26 PM AAZS0 LORETTA GRIMES TOMMY HATCHER MELISSA MURBACH TRANSIT PROTECTIVE SERVICES P 28 5/16/ :17 AM WP199 DANIEL HARPER JON DUNN LAUREN GREENWOOD GASTONIA HEATING & AIR CONDITIONING P J6D07 P 29 5/17/2016 9:28 AM ABEZ7 MEREDITH SCHRUM GWEN BUTLER RICHARD HARWOOD TOWN OF TAYLORSVILLE P 30 5/17/2016 9:48 AM AA9R5 KEN HILLBERRY SUSAN RUSSELL LISA MCKINNEY FRUGAL FRAMER P J4C11 P 31 5/17/ :17 AM JV567 CATHY HOCKING GWEN BUTLER NAN HUFF GG CORNELIUS FITNESS LLC P 32 5/17/ :17 AM JV567 CATHY HOCKING GWEN BUTLER NAN HUFF MITESH DHULAB DMD PA P 33 5/17/ :58 AM AA9BS BRIAN BOWMAN AL DEVINE PHIL HARRELL RALPHS USED TRUCKS P J6A79 P 34 5/17/ :28 AM AD0FD JONATHAN BILLY JON DUNN LESLIE FAULKNER DOUGLAS E. TRANSPORT P 35 5/17/2016 1:30 PM N9309 SHELLY MORGAN GWEN BUTLER OPEN SUPPLY ONE INC P 36 5/17/2016 1:30 PM N9309 SHELLY MORGAN GWEN BUTLER OPEN ARC SERVICES P 37 5/17/2016 1:30 PM N9309 SHELLY MORGAN GWEN BUTLER OPEN DENISE RUSSELL EU /17/2016 2:10 PM ABA76 DANIEL WAGONER TERESA SELLS VICKI MINCEY HOLLY MOUNTAIN ENTERPRISES P 39 5/17/2016 2:25 PM JR819 SHANA WHITE GWEN BUTLER NAN HUFF FAIRVIEW BAPTIST CHURCH P 40 5/17/2016 2:50 PM ABD7S SUZANNE WUELFING SUSAN RUSSELL LISA MCKINNEY POLYMER TESTING INSTRUMENTS INC P 41 5/17/2016 4:20 PM TY832 LISA JONES GWEN BUTLER NAN HUFF DRY ERASE DESIGNS P J6B74 P 42 5/18/ :10 AM JR434 DEBRA MOON TOMMY HATCHER JOHN ARIANSEN PATRIOT MARKET P 43 5/18/2016 1:05 PM JR434 DEBRA MOON TOMMY HATCHER JOHN ARIANSEN EAGLE STONE P CASH NO PAY AMOUNT RATE 14

NORTH CAROLINA WEST'S FINEST Associates with $2,500 Gross AP for Week 19 1 GENE WEED $61,910 21 ANN QUEEN $5,044 2 NANCY HIRT $16,043 22 ADRIAN STOUT $4,943 3 DONNA MYERS $9,943 23 ANGELA JOHNSON

$4,295 8 PHILIP REIBMAN $6,999 28 LISA RANDOLPH $4,187 9 KATHY BROWN $6,825 29 FLORINDA HARWOOD $3,779 10 RICK BALLOU $6,661 30 CHRISTINE HONEYCUTT $3,608 11 SCOTT LACKEY $6,515 31 KATHRYN GILES

15 NORTH CAROLINA WEST'S FINEST Associates with $2,500 Gross AP for Week 19 1 GENE WEED $61, ANN QUEEN $5,044 2 NANCY HIRT $16, ADRIAN STOUT $4,943 3 DONNA MYERS $9, ANGELA JOHNSON $4,759 4 CATHY HOCKING $8, LORETTA GRIMES $4,529 5 DEBRA MOON $8, DANIEL SEXTON $4,494 6 RALPH RAESEMANN $7, BEVERLY BRANDT $4,409 7 MICHAEL CLEVELAND $7, BRANDON HARVEY $4,295 8 PHILIP REIBMAN $6, LISA RANDOLPH $4,187 9 KATHY BROWN $6, FLORINDA HARWOOD $3, RICK BALLOU $6, CHRISTINE HONEYCUTT $3, SCOTT LACKEY $6, KATHRYN GILES $3, SHELLEY HARTSELL $6, DEBBIE CRISP-CALDWELL $2, NICHOLAS SAUNDERS $6, DEMAR CHAPMAN $2, JERRY PADGETT $5, ANDREA THURMOND $2, CHERYL ADAMS $5, JANICE BOYD $2, LINDSEY HOGG $5, JENNIFER GRIDER $2, LISA HOLMES $5, BAILEY ROSE $2, CHERRY JOHNSON $5, ERIC RUSSELL $2, JACKIE COLUCCI $5, GRANT EWING $2, MELISA HARRISON $5,214 15

NC-West A/P Leaders for Week 19 NC-West % Quota Leaders for Week 19 Top 10 Associates Top 15 DSCs 1 GENE WEED $61,910 1 KELLY LEBSACK 235.18% 2 NANCY HIRT $16,043 2 JADON BERNHARDT 171.

16 NC-West A/P Leaders for Week 19 NC-West % Quota Leaders for Week 19 Top 10 Associates Top 15 DSCs 1 GENE WEED $61,910 1 KELLY LEBSACK % 2 NANCY HIRT $16,043 2 JADON BERNHARDT % 3 DONNA MYERS $9,943 3 BILL FLEMING % 4 CATHY HOCKING $8,838 4 NAN HUFF % 5 DEBRA MOON $8,243 5 JOHN ARIANSEN % 6 RALPH RAESEMANN $7,109 6 LAUREN GREENWOOD % 7 MICHAEL CLEVELAND $7,045 7 RICHARD HARWOOD % 8 PHILIP REIBMAN $6,999 8 JANICE BOYD 98.09% 9 KATHY BROWN $6,825 9 AMY BALLOU 96.84% 10 RICK BALLOU $6, MELISSA MURBACH 85.77% 11 JAMIE JONES 83.66% Top 2 CITs 12 TENA DAVIS 74.70% 1 JUDITH CULLER $15, KRIS ANDREWS 70.26% 2 GINGER KESSEL $6, JUSTIN GRIESINGER 67.36% Top 5 DSCs 1 NAN HUFF $52, VICKI MINCEY 67.05% 2 JADON BERNHARDT $31,491 3 JOHN ARIANSEN $27,817 Top 5 RSCs 4 VICKI MINCEY $18,964 1 TERESA SELLS 95.96% 5 KELLY LEBSACK $18,537 2 GWEN BUTLER 94.40% 3 TOMMY HATCHER 92.94% Top 3 RSCs 4 SUSAN RUSSELL 85.23% 1 GWEN BUTLER $113,725 5 JON DUNN 65.05% 2 TERESA SELLS $96,417 3 TOMMY HATCHER $71,953 MARKET STANDINGS WEEK 19 MARKET STANDINGS YEAR-TO-DATE NPR #1 VA $660,686 #1 NY-M/LI $ 15,308, % #2 AZ $583,524 #2 GA-N $ 11,649, % #3 NY-M/LI $558,939 #3 TN $ 11,486, % #4 MO-W $549,357 #4 AL/W-FL $ 10,702, % #5 MO-E $523,552 #5 IL-N/IN-N $ 10,430, % #10 PA-PH $477,131 #10 TX-DFW $ 9,443, % #19 NC-W $406,653 #20 NC-W $ 7,618, % 16

17 NC-West A/P YTD as of Week 19 Top 25 Associates 1 GENE WEED $376,344 2 DEBBIE CRISP-CALDWELL $136,560 3 RICK BALLOU $100,746 4 CATHY HOCKING $100,539 5 STEVEN ISRAEL $85,463 6 JACKIE COLUCCI $83,113 7 PHILIP REIBMAN $82,283 8 BILL SIMERSON $79,870 9 RICH JONES $76, KATHY BROWN $71, SHELLEY HARTSELL $71, GERALD HILL $70, PAUL ELLIS $68, LAURETTE ARRANT $67, BRANDON HARVEY $67, KATHRYN GILES $66, DIANA TATE $65, JENNIE STILLS $63, JENNIFER GRIDER $63, CANDICE BRUNO $63, DIANE HALL $62, MARY STARNES $62, FLORINDA HARWOOD $59, STEPHANIE PRUETT $57, ANN QUEEN $55,687 Top 2 CITs 1 LEIGHANNE MOODY $91,434 2 TOMMIE HAGIN $68,508 Top 10 DSCs 1 NAN HUFF $591,609 2 JOHN ARIANSEN $359,020 3 KATIE SIMOS $357,493 4 LISA MCKINNEY $314,812 5 JAMIE JONES $297,063 6 NICK STILLS $291,791 7 VICKI MINCEY $280,167 8 AARON FOGLE $277,057 9 JANICE BOYD $248, BROOKS POMERANZ $246,169 Top 5 RSCs 1 GWEN BUTLER $1,944,016 2 TERESA SELLS $1,385,249 3 TOMMY HATCHER $1,240,279 4 JON DUNN $996,604 5 SUSAN RUSSELL $784,737 17

Account Name Account Location Original Writing Associate Name RSC Name DSC Name 1 OAK RIDGE UMC WEEKDAY NC, OAK RIDGE MICHAEL CLEVELAND TOMMY HATCHER JOHN ARIANSEN 2 DEE AND G ENRICHMENT NC,

BERNHARDT 5 COCHRAN REPAIR SERVICE LLC NC, CHARLOTTE TINA BLUE GWEN BUTLER TINA BLUE 6 MITESH DHULAB DMD PA NC, MATTHEWS CATHY HOCKING GWEN BUTLER NAN HUFF 7 KOTIS FAMILY DENTISTRY NC, STATESVILLE

JAY AND APRIL LLC DBA NC, LENOIR BAILEY ROSE GWEN BUTLER TENA DAVIS 11 HUECK CONSULTING LLC DBA NC, DENVER MELISA HARRISON GWEN BUTLER NAN HUFF 12 VINS ENTERPRISE 1 LLC NC, GREENSBORO BRANDON HARVEY

NC, BOONE LISA RANDOLPH TERESA SELLS VICKI MINCEY 16 METRO GREENSCAPE NC, CHARLOTTE ADRIAN STOUT JON DUNN LAUREN GREENWOOD 17 SUMMIT COMMUNITY CHURCH NC, MORGANTON WILLIAM ANDREWS TERESA SELLS VICKI

18 Account Name Account Location Original Writing Associate Name RSC Name DSC Name 1 OAK RIDGE UMC WEEKDAY NC, OAK RIDGE MICHAEL CLEVELAND TOMMY HATCHER JOHN ARIANSEN 2 DEE AND G ENRICHMENT NC, BURLINGTON ROBERT CRUMPTON TOMMY HATCHER JIMMY BELL 3 ALL PRO MEDIA INC NC, BURLINGTON DIANA TATE TOMMY HATCHER LORI WILLIAMS 4 CAR MEL PRODUCTS INC NC, STATESVILLE JADON BERNHARDT GWEN BUTLER JADON BERNHARDT 5 COCHRAN REPAIR SERVICE LLC NC, CHARLOTTE TINA BLUE GWEN BUTLER TINA BLUE 6 MITESH DHULAB DMD PA NC, MATTHEWS CATHY HOCKING GWEN BUTLER NAN HUFF 7 KOTIS FAMILY DENTISTRY NC, STATESVILLE CHERRY JOHNSON JON DUNN NICK STILLS 8 REBECCA'S POTTERY NC, INDIAN TRAIL LORETTA MCNEIL JON DUNN JUSTIN GRIESINGER 9 DARRELL'S LAWN CARE NC, HIGH POINT JAMES MICHAEL TOMMY HATCHER JOHN ARIANSEN 10 JAY AND APRIL LLC DBA NC, LENOIR BAILEY ROSE GWEN BUTLER TENA DAVIS 11 HUECK CONSULTING LLC DBA NC, DENVER MELISA HARRISON GWEN BUTLER NAN HUFF 12 VINS ENTERPRISE 1 LLC NC, GREENSBORO BRANDON HARVEY TOMMY HATCHER KRIS ANDREWS 13 VINS ENTERPRISE 2 LLC NC, HIGH POINT BRANDON HARVEY TOMMY HATCHER KRIS ANDREWS 14 RMD TRUCKING LLC NC, DOBSON DEBRA MOON TOMMY HATCHER JOHN ARIANSEN 15 MEAT CAMP FIRE NC, BOONE LISA RANDOLPH TERESA SELLS VICKI MINCEY 16 METRO GREENSCAPE NC, CHARLOTTE ADRIAN STOUT JON DUNN LAUREN GREENWOOD 17 SUMMIT COMMUNITY CHURCH NC, MORGANTON WILLIAM ANDREWS TERESA SELLS VICKI MINCEY 18 RICK AND RICK PAINTING AND NC, MONROE DEMAR CHAPMAN JON DUNN JAMIE JONES 19 PREMIER CARDIOVASCULAR NC, CHARLOTTE LISA HOLMES JON DUNN JUSTIN GRIESINGER 20 MOHLER HOMES NC, FAYETTEVILLE BROOK POMERANZ AL DEVINE BROOKS POMERANZ 21 AIRE SERV OF WNC NC, ASHEVILLE NICHOLAS SAUNDERS SUSAN RUSSELL LISA MCKINNEY 22 MCFADDEN ENTERPRISES SC, NEW ZION JANICE BOYD AL DEVINE AARON FOGLE 18

19 NC West Sales Organization Announcement 2017 Broker Summit will be March 28 th, 2017 & 2017 Presidents Club will be April 1 st, 2017 in Malibu, the Four Seasons 19

20 ASHEVILLE REGION - TOTAL 1 CHARLOTTE REGION - TOTAL 2 Janice Boyd 1 Philip Reibman 1 GREENSBORO REGION - TOTAL 3 Rich Jones 1 Rob Conrad 1 HICKORY/CONCORD REGION - TOTAL 5 Kathryn Giles 1 Eileen Beal 1 Gerald Hill 1 Carrie Hartsell 2 HIGH COUNTRY/WINSTON SALEM REGION - TOTAL 3 Ann Queen 1 Florinda Harwood 1 Patricia Vandergast 1 Kathy Brown 2 EXAMPLE OF APPROVED CLAIMANT TESTIMONIAL LETTER My husband & I want to give a special thanks. I had the opportunity to become part of the Aflac family, through my place of employment. I applied for several Aflac insurance policies & we are very blessed to have them all. The policy we re blessed the most to have is the Aflac cancer insurance policy. After my husband was diagnosed with a rare blood disorder and discovered he was going to need to take IV Chemo, shortly thereafter he had to leave his job, as he was physically & mentally unable to keep it. I contacted my Aflac insurance agent (Angel) Kathryn Giles. She assured me that the Aflac family was there to help take care of us. Without Aflac, we could ve lost our home & not been able to pay our bills. We are so blessed to have our Aflac duck & (Angel) Katherine Giles. Our family thanks God every day. I tell folks about them every time I get a chance. You never know what might happen in your life thru our journey here. I would highly recommend for everyone to apply for the cancer policy & become part of the Aflac family. They'll certainly be there to help when you need them the most. My husband's been on Chemo IV for over 4 years now. With the strength of God & lots of prayer, he's still able to fight. Thank you again. Sincerely, Tammy & Greg Aflac herein means American Family Life Assurance Company of Columbus Valid through May 26,

Exceptional customer service Provide Aflac's accounts with the same customer service experience that you expect to receive.

21 The Aflac brand We sell a promise to be there for our policyholders when they need us most. That promise is backed by the Aflac Brand and we must protect it by offering exceptional customer service and consistent communication. Exceptional customer service Provide Aflac's accounts with the same customer service experience that you expect to receive. Consistent communication Monthly contact, quarterly in-person visits, and an annual benefits review meeting will ensure Aflac's accounts know who their agent is and when they can anticipate the next contact. When the competition comes knocking Aflac's accounts will close the door. Aflac administration and service guide Every Aflac account, new and existing, should receive a copy of the Aflac administration and service guide. The guide provides each account with the agent's contact information, service dates, online billing instructions and other helpful materials. 21

22 NC West Market Office 1440-A Old Lenoir Rd NW Hickory, NC Phone: Fax: Listed below are the NC-West Regional Sales Coordinators. If you do not know whom to contact for assistance or where to start in achieving your objectives with Aflac, please contact the Regional Office closest to you. RSC Tommy Hatcher, Greensboro, NC RSC Gwen Butler, Hickory/Concord, NC RSC Jon Dunn, Charlotte NC RSC Teresa Sells, West Jefferson/Winston Salem, NC RSC Susan Russell, Asheville NC RSC Al Devine, Fayetteville, NC Aflac Way Honors Recognition Program As an Aflac associate/agent, you often have the chance to receive recognition for your efforts through contests and incentives. The Aflac Way Honors program was designed to recognize Aflac employees who focus on their service to you and your customers. We encourage you to participate by nominating employees when you receive exceptional customer service. Aflac is committed to giving genuine, personal care to our customers and co-workers. The more often an employee follows the 15 Basics of Customer Service, a set of steps essential for that high level of care, the more opportunities he or she has to be nominated. All employees can be nominated; non-management employees also receive points which can be accrued and redeemed for prizes. The recognized employee and his or her leadership team will be notified of the nomination. To learn more about Aflac Way Honors and how you can nominate someone, please go to the Online Tutorial. After you have completed the brief tutorial, please click Access the Aflac Way Honors System to begin honoring those employees who have provided outstanding customer service. For further assistance, AflacWayHonors@aflac.com. We appreciate you! For any suggestions and/or feedback on the newsletter, please contact Patty McCain by PMcCain@aflac.com 22

You are appreciated & applauded!

You are appreciated & applauded! NC West Where Dreams Take Flight Week 40, 2016 Butler at Your Service Mike Butler, Market Director Email: MButler@aflac.com, Office Number: 828-322-4736, Fax Number: 1-888-242-6623 Special Congratulations