WELCOME TO PECANWOOD ESTATE 0
CONTENTS Welcome letter from the Estate General Manager 2 1. Homeowners Association 3 2. Important Contact Details.. 4 3. Estate Agents and Rental Agents Contact Details 5 4. Top Ten Estate Rules.. 5 5. Security. 6 6. Garden Services.. 7 7. Golf Club.. 7 8. Closing 7 1
To: New homeowner Welcome to Pecanwood Estate Congratulations on your purchase at Pecanwood Estate, one of South Africa s leading Estates. As a valued resident we have compiled a welcome pack to address the questions and concerns you might have as a new owner. Your details have been added to our database and you will shortly be receiving notices informing you of what activities there are to look out for on the Estate. I look forward to seeing you at our upcoming social events. I trust that you will enjoy the Pecanwood lifestyle. Yours Sincerely, Francois Schoeman Chief Executive Officer 2
1. HOMEOWNERS ASSOCIATION Meet the team Francois Schoeman Chief Executive Officer Cell Phone: 082 310 7928 Email: ceo@pecanwoodhoa.co.za Jade Harris General Manager: Home Owners Association Cell Phone: 081 422 5804 Email: gm@pecanwoodhoa.co.za Odean Ukermann Executive Assistant Cell Phone: 079 510 5744 Email: ceooffice@pecanwoodhoa.co.za Chris Pretorius Bidvest Security Manager Cell Phone: 082 826 8323 Email: securitymanager@pecanwoodhoa.co.za Caieta Grobler Architectural and Design Manager Cell Phone: 082 317 5383 Email: architecture@pecanwoodhoa.co.za Anene Bezuidenhout Lifestyle Assistant Telephone: 012 244 1900 Email: events@pecanwoodhoa.co.za Judy McBean Office Administrator Telephone: 012 244 1900 Email: reception@pecanwoodhoa.co.za Wendy Makoti Customer Care Administrator Telephone: 012 244 1900 Email: service@pecanwoodhoa.co.za Dries Botha Maintenance Manager Cell Phone: 082 800 3575 maintenance@pecanwoodhoa.co.za Jean-Pierre Du Preez Technical Services Cell Phone: 082 804 9988 Email: technical@pecanwoodhoa.co.za 3
2. IMPORTANT CONTACT DETAILS ACCOUNTS DEPARTMENT Company Contact Person Tel Cell Fax Email Du Preez Auditors Carin / Jenny 012 244 3003 012 244 3071 carin@dpaccountants.co.za SERVICES Company / Service Contact Person Tel Cell Fax Email Life Landscapes Gerhard Lotz 012 2441328 083 228 3969 012 244 1902 gerhard@lifelandscapes.co.za Control Room (Security) 012 244 082 826 8323 1126/8 securitymanager@pecanwoodhoa.co.za Golf Club Mike Williams 012 244 8000 082 678 3363 012 244 0998 Pro Shop Kevyn Mohumn 012 244 8080 City of Tshwane (electrical queries) Call Centre 012 358 9999 Fire Department NECSA 012 305 3333 Doctor at Mountain Lake Dr. Leon Nel 012 244 0744 082 455 5819 Outdoor Medical Weekend paramedics 082 884 0002 SAPS (Police) Hartbeespoort 012 253 1000 Madibeng Municipality 012 317 9100 Veterinary Clinic Ifafi 012 259 1412 Broederstroom 012 205 1597 SUB CONTRACTORS Pools Bio Pool Oz 012 244 1148 082 570 7015 086 698 54 91 ozpeninsula@telkomsa.net Worker Ant Frank 082 556 7265 workerant@mweb.co.za Landscapers Jakaranda Kwekery Rina Swart 012 205 1034 083 503 5990 012 205 1707 Decanscapes Sandy Muller 012 244 3458 082 821 5943 012 244 3458 Handyman's MJ Paullis Nan's Maintenance Nan 082 570 0115 Handyman Wally Wally 012 244 1175 082 463 2309 Workers Ant Frank 082 556 7265 workerant@mweb.co.za Painters Big and Small Painters Alexander 082 683 8011 Lifestyle Coatings Christo 082 875 9453 Protective Paints Henry 012 379 6450 GG Paint Contractors Gerard 073 794 1006 Electricians LJ Electrical Jacques 078 305 0880 Boat Lifts Sun stream Boat Lift Gary 082 557 5279 Cleaning Services Om die Dam Cleaning Services Duncan 083 654 8500 Plumbers Tola Construction - Plumbing division Christian 076 179 3363 Waterloo Johan 012 252 5385 082 809 7254 The Drain Surgeon Vernon 0861 002 780 082 782 3976 Glass Fit SA Glass Neels 082 410 5555 Solar Heating installers Hudu Myra Willson 082 44 55 972 info@hudu.co.za Paving Bruno's Paving 014 537 2018 Wooden Decking CRBS Decking Hennie Voster 079 887 4417 082 612 6930 Fly Decks Contractors Tracey Koekemoer 011 868 3520 072 449 8312 4
3. TOP TEN ESTATE RULES 1. GOLF CARTS Pecanwood Estate faces continuous transgressions with regards to golf cart use. Minors and unlicensed persons are not allowed to drive a golf cart even with adult supervision. The Pecanwood roads are public roads and the appropriate regulations of the Road Traffic Ordinance applies. The minimum license required is a Code A1 license, i.e. 125cc motor cycle license. 2. DOGS Dogs must at all times be on controlled leashes and dog excrement must be removed by the dog handler/owner. Dogs are also not allowed on the golf course or in the Estate Lakes. As dogs do tend to bark and cause nuisance, please be considerate to your neighbours and make sure the dogs are attended to and are not left alone. All pets on the Estate must wear name tags. 3. MOTORBIKES No petrol scooters, quad bikes, off-road bikes are allowed on the Estate. Motorbikes are allowed to enter the estate and exit the estate but not leisurely travel up and down the Pecanwood roads. 4. NOISE No persons shall disturb the public peace in a street or public place, or on private premises by making noises or causing them to be made by shouting, quarrelling, fighting, singing or playing any type of musical or noise-creating instruments or gramophone, or by means of a radio, loud speaker or similar device, or by riotous, violent or immoral behaviour. 5. GOLF COURSE It is emphasised that the golf course is a separately owned private property and limited access is permitted at the owner s discretion. Besides golf, other games and sports are not permitted on the course. No golf practice, or picnicking, or braaing, or despoiling of the course is allowed. No golfers are allowed to enter any private premises. After hours when golf course play is completed, walking and jogging is allowed on the cart and other designated paths. 6. SWIMMING POOLS As swimming pools are obvious dangers to children, pools must be protected by fences and / or safety nets or covers at all times to comply with the National Building Regulations. 7. SPEED The speed limit is 40 km/hour, and the appropriate regulations of the Road Traffic Ordinance shall apply. Please keep to the speed limit. 8. TRAILERS Trailers are not allowed to be visible from the roads side. Trailers are also not permitted to be parked on driveways, gardens or open stands. 9. FISHING Strictly no fishing is permitted from the 13th fairway, Spurwing Lake and from anywhere else on the Golf course. Only Spurwing Lake property owners are allowed to fish from their privately owned decks & jetties. 10. FIREWORKS Please note that NO firework displays of any kind are allowed on the Estate. To view the full Estate Rules please visit our website at www.pecanwood.co.za Should you see any breach of the estate rules please report to the Control Room 012 244 1126/8. 5
4. SECURITY The security service provider contracted to the Pecanwood Estate HOA is Protea Coin Group. They have been associated with Pecanwood since 2005. The HOA has upgraded the security infrastructure with state of the art technology to ensure the safety and security of its residents. For entering and exiting the estate and internal booms you will need an access card. Attached please find the application form. Below is the process for approving the access cards: 1. Levies must be fully up to date / property must be registered in applicant s name (if an owner). 2. Should your levies be in arrears 60 + days, the access cards on the property will be deactivated. 3. Lease agreements must accompany application forms if you are rental tenant. 4. A copy of applicant s driver s license must accompany application. 5. Once all checks are done the applicant will be contacted to come and collect the card. Cards must be collected in person. 6. On collection of the cards the applicant must provide positive proof of identification (ID Book). A photo of the applicant will also be taken at this stage and the card issued. 7. The first two cards issued to a stand are free of charge, thereafter a fee applies. No person will be permitted to have more than one card issued to his/her name. 8. The cost of additional card is R 50 per card; a replacement card is R 250. House alarms are encouraged on the Estate. They do however need to be silenced and linked to the control room for security purposes. The security office and control room is open 24 hours a day. Please contact the control room should you require any assistance or to report any queries or incidents. Control Room 012 244 1126/8 Security Manager 082 826 8323 Duty Manager 082 821 8476 6
5. GARDEN SERVICES Pecanwood Estate HOA utilises the services of Life Landscapes (contracted service provider) for the maintenance and upkeep of house gardens and common areas on the Estate. The cost of this service is included in your monthly levy, any additional work and requests given to Life Landscapes will be charged separately for your account. Their contractual responsibilities to your house garden: - Checking of irrigation, controllers and unblocking of sprinkler nozzles, - Weed control in driveways, - Edging and deadheading of flower beds and shrubs, - Mowing of lawns. Contact Person Contact Number Gerhard Lotz 073 340 6062 Schalk Theunissen 073 207 7686 Augestine Chisinye 083 409 0683 Lourens du Plooy 083 409 0684 Phillip Mahumela 083 409 0685 Innocent Nampinga 071 872 3483 Life Landscapes Offices 012 244 1328 gerhard@lifelandscapes.co.za 6. Country Club Office landline: 012 244 8000 Pro Shop: 012 244 8080 7. CLOSING The potable water to the Estate is supplied from several boreholes situated on the Estate and not from the Hartbeespoort Dam. The water is tested on a regular basis by certified service providers and by the Water Plant Operators Prentec. The tests confirm that the water is of good quality and fit for human consumption. Hartbeespoort Dam water does not affect Pecanwood Estate s drinking water. The irrigation is however supplied from the Hartbeespoort Dam and should not be consumed. As water is a scarce commodity throughout the world we urge residents to please use water sparingly. Please ensure domestic workers and family members are informed to keep the taps closed and to report any leaks to the HOA. You will be receiving an invitation to join Pecanwood s Social Network where as a member you can be kept upto-date on the activities on the Estate and to provide your feedback. We strive to ensure owners satisfaction and trust that your experience at Pecanwood will be pleasant. 7