Buyer Presentation Package

Buyer Presentation Package

At Home in the Desert Cities of the Coachella Valley Buyer s Package Prepared for

The Coachella Valley Neighborhoods

Tools For The Buyer

We ll provide this report from MLS Client Detail

MLS Client Detail Report (con t)

View the Portal in the Multiple Listing Service (MLS)

Newly Listed Homes and all Open Houses will be posted to my Facebook Page All Palm Springs As of 9-12-16 we have 1818 LIKES

www.alldesertjoy.com A great destination for Real Estate News in the Coachella Valley. We make every effort to keep you up to date on the latest real estate news, provide you with information on each desert city, happenings in the desert, property search vehicle and the ability to request reports via email for your area of interest whether you are looking for a home or selling your home.

We post many videos on YouTube, Social Media and our Website about Listings, Open Houses, the Palm Springs Area, Buyers and Investors

www.realtor.com The most viewed Home Buying Site in the world; 2 in 3 of all Buyers & Sellers go to this website first.

www.trulia.com, one of the top Home Search Websites

www.zillow.com This is a Major Home Buyer s Search Site

Find Homes at www.postlets.com and on all the popular Home Search websites

www.listingbook.com An excellent tool for buyers to search for property You are Invited to use this site.

We can provide you Market Updates for the areas You are Interested in

The Buying Process

Customized Communication No two clients are the same, and I don t expect everyone to like the same type of communication! Some buyers like to be communicated with daily, some weekly. Some via phone, some email and some in person. When communicating with me, here s what each option looks like: My Phone Communication plan We ll talk weekly (but also immediately if needed) when new listings come on the market (or have a price reduction). I ll also email you the listings and then give you a call so we can make a plan to see the listings that appeal to you. My online communication plan: I ll sign you up for ListingBook. This is a great tool for you to search for properties. I will check in daily to see what you like and reject and call you to set up appointments to view the chosen homes. My live communication plan: We ll meet on a weekly basis or perhaps more often if something comes on the market that I think fits your criteria to a T. We will sit down and I will show you a preview of the homes that meet your needs, then we will make a plan to go out and tour them.

Staying in Touch We stay in touch with our prospective buyers throughout the year. Market Reports are provided to Buyers and Sellers every month to keep them current on their local real estate market. These reports are provided in our newsletter, on our website and posted on our social websites. Greeting Cards emailed and posted on social websites on holidays Monthly Newsletters o Newsletters are sent to all buyers and sellers each month with information on National and California Real Estate News o Various articles from our Design Magazine o Local Interest articles such as local and surrounding areas events o Links to websites and Social Media A Listing Book Invitation is sent to every Buyer o Popular Buyers Search Program one of the best on the Market MLS Search for your Listing is seen by thousands of Buyers Desert Sun online and print ads in weekend Open House Guide Advertising on Realtor.com, Zillow.com, Trulia.com, Redfin, etc. o Advertising on these sites attracts thousands of home buyers Plus heavy advertising on Our Website and Facebook page and other social sites. Including weekly postings of weather, entertainment, real estate articles and open houses and new listings. We also post many videos by Joy on new home buyers, investors and areas of interest in the Palm Springs area.

Buyers Process The Buying Process is one that has many different steps. It is not simply a matter of finding a house, writing an offer, taking money, closing and moving in. There are many important steps that must be adhered to and listed below are the most important ones. It is my job to orchestrate the successful execution of each of these steps: Getting Pre-Approved for a Home Loan Determining your wants and needs The Search Begins Re-analyzing your wants and needs The Search Continues Previewing Properties New Properties On The Market Proactive Search Determining Your Offering Price Writing the Offer Negotiating With The Sellers Home Owners Association Title Commitment Inspection Resolution Appraisal Signing the Paperwork Closing Possession

Steps in the Buyers Process Working with a knowledgeable and professional real estate agent can help make the home buying process a memorable and enjoyable experience. Financing Before you start your home search, it s important to assess your financial situation and, when possible, get preapproval from a lender. I can refer you to a financial institution that will help you create a plan that fits your needs. The Purchase and Sale Agreement Once you ve found a house that fits your needs, I ll compile the appropriate legal forms, contracts and addendums to make a solid offer on the property. Negotiations I ll help you put together an attractive offer package that takes into account the market value and condition of the house, your financing terms and earnest money. Escrow Once the offer is accepted and a closing date is agreed upon. I ll coordinate the completion and submission of all necessary forms to the escrow company and monitor the escrow process until the transaction is complete.

How I Work For You To help you navigate the real estate process along the way to purchasing the home of your dreams, I will: Explain Basic Real Estate Principles The process of buying a home Discuss agency relationships Walk you through the purchase and sale agreement Select and Research Qualified Properties Help you determine the types of homes and neighborhoods that most fit your needs Provide detailed information on those homes Arrange tours of homes that meet your criteria Negotiate the Purchase Determine the market value of homes in which you are interested Provide you with the necessary legal documents Assist you in structuring, writing and negotiating a mutually accepted purchase and sales agreement Coordinate Inspection Procedures Accompany you to the inspection Coordinate necessary steps after inspection Help Close the Transaction Work with the escrow company to make certain all the documents needed are in order and are completed in a timely manner

Buyer s Terms Loan amount The amount of the mortgage based on the purchase price, minus the down payment. Down payment Cash that the buyer provides the lender as their portion of the purchase price. The down payment is considered the buyer s equity (or cash investment) in their home. Points Fees charged by the lender to offset their interest rate, if it s below the prevailing market rate. One point equals one percentage point. Appraisal fee The amount paid for the lender s appraisal of the property. Credit report fee The fee charged by the lender to obtain a credit report on the buyer. Title insurance fee A one-time premium that a buyer pays for protection against loss or damage in the event of an incorrect search of public records or misinterpretation of title. The title insurance policy also shows what the property is subject to in terms of liens, taxes, encumbrances, deed restrictions and easements. Escrow fee The amount a buyer pays the escrow company or closing agent for preparing papers, accounting for all funds and coordinating the information between all parties involved in the transaction.

Buyer s Terms (con t) Closing costs A general term for all the estimated charges associated with the transfer of ownership of the property. Prepaid interest The amount of interest due on the loan during the time period between the closing of escrow and the first mortgage payment, due at the time of closing. PITI The estimated house payment, including principal, interest, taxes and insurance. Principal and Interest The loan payment, consisting of the amount to be applied against the balance of the loan, and the interest payment, which is charged for interest on the loan. Total cash required The total amount of cash the buyer will need, including down payment and closing costs. Premium mortgage insurance (PMI) Insurance for the lender, to cover potential losses if the borrower defaults on the loan.

After you make an offer on your house Once we make an offer on a home it is my job to make sure that your offer is accepted, carefully executed, every detail of your transaction is completed and adheres to the strict time schedules of your contract. I will be providing you with a Pending-to-Close calendar once we have mutual acceptance on your home. In this calendar you will see tasks that will be shown in either red or black. The black will represent all the tasks that I will be completing for you and the red will show you any tasks you need to be concerned about; for example, your closing date. This calendar is provided as a visual display of the important dates of your contract. Additionally, the following items are all part of the pending to closing process: The Offer and Contract When the officer has mutual acceptance, I deliver copies of the full-signed contract to all parties, including the closing agent If not part of the contract, I ll return a signed copy of Seller Disclosure Form to listing agent. Record and promptly deposit your earnest money. Provide copies of the signed contract for the office file. Track dates in the contract, making sure that you are meeting all agreed-to deadlines. Tracking the Loan Process Touch base with you weekly to ensure your loan is processing on track. I ll relay final approval of your loan application to seller s agent.

Pending-to-close (con t) Home Inspection Coordinate your professional home inspection Review your home inspector s report and discuss issues with you. Draft an inspection response to sellers based on your requests; then negotiate work items with seller s agent and seller. Recommend contractors to perform any negotiated or required repairs Oversee the completion of all required repairs on your behalf, if needed. The Appraisal Confirm with your lender that appraisal is scheduled. Follow up with you and your lender on the status of the appraisal. Alert the seller s agent when the appraisal has been completed. Closing Preparations and Duties Confirm you have received the title insurance commitment. Coordinate the closing process with you, the seller s agent and escrow. Update closing forms and files Ensure all parties have all forms and information needed to close the sale. Coordinate the closing location with you and the closing agent Assist you in finding a moving company and track possession date to confirm move-in date. Work with the seller s agent in scheduling and conducting your final walk thru. Request final closing figures from the closing agent Receive and carefully review closing figures to ensure accuracy of preparation. Request a copy of closing documents from closing agent. If a Home Warranty was purchased, deliver claim forms/directions to you. Review all closing documents carefully for errors If you re buying and selling, I ll coordinate this closing with your sale and resolve any timing problems. There will be no surprises in the closing process with me closely tracking!

Pending to Close Calendar 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30

Homeownership: A Good Investment Ready to Invest in Your Future? As home equity is rising, more homes are becoming available for purchase

Frequently Asked Questions Many buyers do not fully understand the home-buying process and the role of a real estate agent. Here are some of the most often asked questions agents receive from buyers. What is a Buyer Agency Agreement? A buyer agency agreement is a contract between a buyer and a real estate agent. Contracts can vary in length, and can include or exclude certain geographical area. The buyer agency agreement lays out the commitments of the buyer to the agent, and of the agent to the buyer. Is it expensive to use a buyer s agent? The compensation that a buyer s agent (also called the selling agent ) receives typically comes from the seller s proceeds and that information is provided in the Multiple Listing Service (MLS). In such a case, there is no cost for a buyer to be represented by an agent. If a buyer is interested in purchasing a property not listed in an MLS, it is possible that the seller will not compensate the buyer s agent. In this case, a buyer agency agreement would detail the buyer s obligation to compensate their agent. Typically, even with unlisted properties, the seller compensates the buyer s agent. What is a dual agent, and should I work with one? Dual agency refers to the practice of a single agent representing both the buyer and the seller during the real estate transaction. When an agent acts in a dual capacity, they owe the same fiduciary responsibility to both parties.

Frequently Asked Questions (con t) What type of information will my agent need from me? To do the best job for you, your agent will need the best information you can provide. This would include such things as: Preferred price range Number of bedrooms/bathrooms Style of home (single-story, two-story, etc.) Size of yard Preferred school districts Geographical areas/neighborhoods of interest Special needs/special interests which your hoe needs to accommodate Keep in mind that a very specific set of criteria may narrow your list of potential properties, while a very broad list may lead to an overwhelming number of properties to view. How can I find out about new properties? Your agent can work with you to determine how often you want to receive updates on available homes and by what method. Clients using email and the internet can receive automatic updates. Can my agent provide information on properties listed with other companies? Yes, provided your agent is a member of the MLS where the property is listed. What if I find a property on my own? With the advent of the internet, many buyers have begun searching for properties of interest while working with an agent. If you have an agent, contact them with address or the MLS number of the property in question. Your agent can then contact the agent of the property. It is never appropriate for you to contact the seller of the home directly or the listing agent, if it is a listed property.

Frequently Asked Questions (con t) Can I go to open houses without my agent? Yes. However, when meeting the agent hosting the open house, it s best if you immediately identify yourself as working with another agent. If you don t, your agent might not be able to help you write an offer on that property in the future. Can I work with more than one agent? Nothing is more frustrating to an agent than a buyer who is working with multiple real estate agents. Without a commitment from you to work with just one agent, it s not likely that the agent will do their best work for you. The exception to this situation is a buyer who is looking in a large geographic area. If you are looking for property outside the market are, your agent specializes in, ask them for a referral to an agent in another area(s). That way, both agents are in communication during the home search, allowing them to partner in finding you the right property. What if I am unhappy with my agent? Let your agent know that you re unhappy, and the reasons why. It may be a simple misunderstanding that can be corrected. If the issues are more substantial, or the relationship simply isn t the right fit, tell the agent you no longer wish to work with them. If you have a buyer agency agreement with your agent, you will need to provide a written cancellation of the agreement. Don t let a less-than-perfect relationship keep you from finding another agent to work with. Buying and selling real estate are complex transactions, and it s important that you have an agent to represent your interests.

Home Inspectors. These Home Inspectors have been recommended by previous clients. We are listing them for your convenience. Ed Herman Win Home Inspection (760) 837-9597 eherman@wini.com Joe Hoefler Home Inspector (951) 834-3252 JHoefler@dc.rr.com Cris McCloskey California Real Estate Inspection Services (760) 333-4547 Crisinspections@aol.com Bill Schultz Schultz Inspection (760) 904-4798 schultzinspect@dc.rr.com Dan Williams Home Sweet Home Inspections Inc. (760) 275-9328

Home Loan Agents. These agents have been recommended by previous clients. We are listing them for your convenience. Annette Eustice Franklin Loans (760) 219-2914 Aeustice@socaldirectlending.com Diana Gray American Financial Network, Inc. (760) 285-4449 DGray@afncorp.com Joe Crist Summit Funding (760) 423-3192 joemortgage@joemortgage.info Teresa McNamara Wells Fargo Home Mortgage (760) 996-3747 Teresa.m.freeman@wellsfargo.com Leslie Arnold Sterns Lending (760) 774-7729 lesliea@stearns.com Sandy Edelstein Prospect Mortgage (Palm Springs) (310) 689-1155 sandy@sandyedelstein.com

About Joy And her Team

Joy Farenden has been a Real Estate Consultant for 20+ years, starting her career marketing and selling homes in the wonderful sailing community of Marblehead, just north of Boston. Joy relocated to the Coachella Valley in 2006, where she continued to deliver outstanding service to her clients in Rancho Mirage, Palm Springs, La Quinta, Palm Desert and Indian Wells. Joy enjoys attending concerts of the Palm Springs Opera Guild and the rich assortment of theatrical productions at the McCallum Theatre. It doesn t feel like work when you really enjoy what you do. I absolutely love working with people to help them reach their real estate goals. The Smiles on their faces is the ultimate reward. -Joy Farenden Having traveled extensively to exotic locales throughout the world, Joy truly understands that life in the California Desert Resort Communities is something special. Born and raised in England, Joy s independent spirit compelled her to leave home for diverse experiences abroad. She traveled to New York, where she began a twenty-year career with Pan American World Airways. Her time with Pan Am took Joy to distant shores from Tahiti to New Zealand, Vietnam to the Caribbean and the Middle East to Russia. Joy s friendships and associations she made during her travels are still a source of the Desert Wingers, a local group of former Pan Am employees in the Palm Springs area.

Recent Testimonials 07/11/2015 - donald8044 Living out of town I was looking for a property to purchase. This is the second time I have worked with Joy. Joy worked very hard using her expertise to find me the perfect place. Joy knows her business well. She gave me excellent advice that saved me a good amount of money. To sum up my experience, Joy was a "joy" to work with. I highly recommend her. Don 07/10/2015 - user6313402 Joy helped us to find our second home in Palm Desert. She also sold our existing home. Her local knowledge and expertise steered us to a home that was just right for us. She was professional and a "joy" to work with. We would certainly recommend Joy. 07/10/2015 - user7524265 We enjoyed purchasing our new home with Joy's help. We had been looking for a home in the desert for a long time and Joy was one of the few realtors who ever followed up with us. She was wonderful to work with, thoughtful and organized and we closed on our purchase in 9 days. 07/10/2015 - mcroth2002 Everyone needs Joy in their life... But, if you re interested in home buying you most definitely need her. She is the most efficient, caring, professional realtor i know. She sold me my home while living in Oregon and made it so easy... It is a perfect fit, love my new home here in the Desert Oasis... Never Fear Joy is Here.. That is the truth, even if it sounds corny.. Can't thank her enough... 07/10/2015 - ted parent Joy patiently helped us find the right house at the right price. Made offer and completed the purchase of the house while out of country. Everything went smoothly. Joy even did a house inspection for us at closing so that everything was done for us and we only had to pick up the keys and move. 07/13/2015 - dianeousterling Joy was not only the best marketing realtor I've ever used, her negotiation skills, personal attention, and charming personality made the whole selling experience easy and pleasant! I would recommend her above anyone! 07/13/2015 - donmarkley Joy went above the call of duty and dedicated many days of her time to show us every single listing in our market segment. She walked us through the process of determining the type of real estate that would satisfy our needs so that we could limit our search to a particular area and price range. A pleasure to work with and we would definitely recommend her for an agent.

Recent Testimonials (page2) 07/13/2015 - b mattick Joy has worked with my wife and I over a period of 3 years. She has been readily available to us over a long period of time and has been able to satisfy all of our needs and requests. We look forward to working with her again in the near future. 07/13/2015 - user6532737 After working with several other realtors we choose to work exclusively with Joy. She does what she says she is going to do. She remembers you and your needs. And best of all she communicates and follows up. Also, Joy does her homework, is professional and knowledgeable. We have found her to be a rare realtor in the Palm Springs area. 07/13/2015 - user3485305 I have purchased two properties with Joy. She is a very professional real estate agent with excellent local knowledge. Joy is very attentive and thorough. She helped us every step of the way. 07/13/2015 - madwoodvineyard Joy took the time to peruse the neighborhood we were interested in, and forward the information back to us. Joy is very knowledgeable, and professional, offering her assistance throughout the entire process of the home purchase. Thank you for everything Joy. 07/13/2015 - user9191328 I live out of state and Joy was a pleasure to work with. Prompt follow up and her experience and comfort with the market area really helped. I had been looking for a home in the Southwest USA for over a year and she kept in contact and listened well to my requirements. 07/14/2015 - pepperthorne Joy was a pleasure to deal with from the outset. As Canadians unfamiliar with the US real estate market and practices, it was important for us to understand the process and options available to us, and Joy patiently explained everything and answered all of our questions. She was knowledgeable, took time to understand our needs and interests, and found us a home perfect for us. We will certainly seek Joy's assistance in the future, and recommend her to others without reservation.

Louise Fuller is a California native and has just returned to the Real Estate Market as a fully licensed Sales Consultant. Louise worked for many years in many resorts offering Real Estate throughout the Western United States. With her spirit and enthusiasm, she embraces her clients wants and desires and helps guide them through the home-buying process. In joining the Joy Farenden Team, Louise is able to offer many different options to her buyers, from previewing homes to making an offer. She is knowledgeable and brings much to the table.

Roseann hails from upstate New York and has been a California Resident since 1974. She started her Marketing/Advertising Career at the in-house agency for Knott s Berry Farm and continued her career with several advertising agencies in the Los Angeles Area. She rose to the position of SVP, Director of Media Services in the 1990 s with BBDO Los Angeles and Omnicom Worldwide. She retired in 2006. Keeping herself active with the changing technology and social media arena she joined the Joy Farenden Team in 2013. Excited about the Real Estate Business, she secured her Real Estate License in 2014 and is enjoying her second career managing the marketing and advertising for the Joy Farenden Team. Roseann is the backbone of the team, she not only manages the marketing but also maintains the data base, the monthly updates for both expenses and business activity, produces the lovely brochures and postcards and so much more. Everyone on the team relies on Roseann s dependability and creativity.

Jaclynn has a true passion for exceeding your expectations from the moment you begin working with her. She knows that buying a property is the most important purchase you can make. It`s not just an investment, it`s your home. Her knowledge of the market, professionalism, attention to detail and service allows her to save you time and energy in your home search or sale. With an administrative background, knowledge of timelines, documentation and escrow she has so much to bring to the table and is always on top of every single transaction. Jaclynn is our transaction coordinator, with the extensive paperwork required for sales and purchases, she makes sure the t s are crossed and the i s are dotted for the files to adhere to Federal and State standards. Jaclynn was born and raised in Palm Springs and is a lifetime resident. She is also a corporate officer of her family business, Chaney Entertainment, Inc.

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