Buildings Report for the Second Quarter ended June 30, 2008

Transcription

1 Buildings Report for the Second Quarter ended June 30, 2008 Item 2 July 18, 2008 City Building Committee To: City Building Committee Report: CBC: From: Chief Executive Officer Date: July 8, 2008 Page 1 of 2 PURPOSE: To provide the City Building Committee with an update on 2008 second quarter performance against objectives as outlined in the Community Management Plan RECOMMENDATIONS: That the City Building Committee receive the report for information and forward to the Board of Directors through the submission of the 2008 Second Quarter Performance Report. BACKGROUND: The mandate for the City Building Committee includes the review of quarterly and annual performance information pertaining to goals and targets set out under the Buildings Commitments section of the Community Management Plan The performance report is aligned with the CMP for The report card presentation of progress briefly describes and indicates quarterly progress in terms of planned milestones, completed milestones, expected completion dates by quarter, and the status of progress as on track, requires monitoring, or requires corrective action. Summary narratives highlight major accomplishments for on-track initiatives and the reasons behind those that are off-track with the actions taken or planned to address them. REASONS FOR RECOMMENDATIONS: The Buildings Report forms a section of the consolidated quarterly report that will be presented to the Board through the Audit Committee.

2 Buildings Report for Second Quarter 2008 Report: CBC: Page 2 of 2 CONSULTATION PROCESS: N/A CONCLUSION: The attached report highlights key indicators for the second quarter ended June 30, 2008 for the Toronto Community Housing Corporation pertaining to Buildings goals, targets and initiatives. The report and indicators of performance within Toronto Community Housing are monitored to track performance against the goals and targets set out in the Community Management Plan FINANCIAL IMPLICATIONS: N/A LEGAL IMPLICATIONS: N/A COMMUNICATION IMPLICATIONS: N/A Derek Ballantyne Chief Executive Officer Attachment: 1: Quarterly Performance Report Buildings Second Quarter ended June 30, 2008 Staff Contact: Mark Guslits Chief Development Officer mark.guslits@torontohousing.ca

3 Focus on Buildings Healthy communities start with people having good places to live. The good state of repair of Toronto Community Housing units is essential. Currently, not all units meet an appropriate livability standard. Improvements in the housing units are noted in tenant surveys where there have been building renewal programs in place, and where major capital repairs have been implemented. Tenants and staff input and technical reviews identified five priorities - preventive maintenance; pest control; building cleanliness standards; unit interiors in older buildings; and the need for better capital planning and longer lasting repairs. Buildings Report for the Second Quarter ended June 30, 2008 The following is the quarterly report for initiatives identified under the City Building focus area of the Community Management Plan The second quarter was highlighted by progress in the Building Renewal Program with 45% of the planned work for 2008 completed. The move-out component of the unit refurbishment program completed 390 kitchen and bathroom upgrades. Staff have joined the City s Bedbug Task Group to develop clear guidelines and recommendations for a comprehensive bedbug management strategy in partnership with Toronto Public Health to support tenants with housekeeping and understanding of pest control issues. Five pilot sites have been selected and an implementation work plan is under development. Equitable service to tenants moved forward with the redeployment of buildings from contract to direct management and vice versa and the initiation of contract staff training and roll-out of EasyTrac to monitor tenant service requests. Quarterly Performance Report 2nd Quarter 2008 Buildings Commitments Page 1

4 1.1 A GOOD STATE OF REPAIR Building Investment - Building Renewal Program Toronto Community Housing invests close to $50 million each year in capital repairs to its asset. It has also supported an additional investment of $130 million over a three year period for building refurbishment. Additional investments of $40 million in energy and water demand management over three years has resulted in significant operating cost avoidance. Building renewal of 19 communities completed 2009 Energy and utility savings of 18% of baseline costs at the end of this four year initiative Development of Phase II in conjunction with the City s Tower Renewal Project and Clinton Climate Change Initiative 4 th quarter st Quarter, 2008 Status Building Renewal About 23% of 2008 planned Build Renewal Program work completed by the end of Q1. Energy and Utility savings baseline Initial measurement and verification of utility savings show the average savings on electricity of 5% to 7% and gas saving in the range of 2%. More detailed savings report will be available by Q4, when the new inhouse Energy Management System is completed. Development of new Building Energy Retrofit Program (BERP) in conjunction with Clinton Climate Initiative ( a joint partnership program ) The BERP report is completed and endorsed by the City Building Committee in March and pending Board s final approval on March 26. Based on presentation in March from five energy service companies (ESCO) identified by the Clinton Foundation, a list of qualified bidders will be selected. Procurement process of BERP will start in Q2 with a view to selecting the qualified ESCO by Q3. 2nd Quarter, 2008 Status Building Renewal About 45% of 2008 planned Build Renewal Program work completed by the end of Q2. Energy and Utility savings baseline Initial measurement and verification of utility savings show the average savings on electricity of 5% to 7% and gas saving in the range of 2%. More detailed savings report will be available by Q4, when the new inhouse Energy Management System is completed. Development of new Building Energy Retrofit Program (BERP) in conjunction with Clinton Climate Initiative ( a joint partnership program ) A request for Expressions of Interest was issued in April to invite qualified Energy Service Companies (ESCO) to submit proposal to provide energy retrofit and building renewal services to 19 selected building developments. Five qualified ESCOs were short listed for the next stage of invitation to Request for Proposal in mid-july with a view to selecting a successful ESCO to conduct Investment grade audits and implementation of energy efficiency measures by September. Quarterly Performance Report 2nd Quarter 2008 Buildings Commitments Page 2

5 1.1 A GOOD STATE OF REPAIR continued Unit Refurbishment Program The Unit Refurbishment Program is a direct investment in the upgrade of bathrooms, kitchens and the related unit mechanical systems. The program is a direct response to tenants who have indicated that the livability of many units is severely compromised by the poor condition. X Modifications to process based on 2007 results 1 st quarter 2008 X Implementation of bulk purchasing program 1 st quarter ,500 kitchens and bathrooms retrofitted 4 th quarter st Quarter, 2008 Status 5 buildings have started construction of kitchen and bathrooms under HSI construction. Asbestos and plumbing condition audits are completed for Q1 and Q2 buildings and capital work is being coordinated with each development. The move out program has completed 244 units of kitchens and bathrooms through HSI maintenance. Community economic opportunities are being coordinated through the apprenticeship program and the kitchen manufacturers. Bulk purchasing infrastructure is being developed with TCHC and HSI. 2nd Quarter, 2008 Status 1 st Quarter buildings are ninety percent completed and 6 additional buildings for 2 nd Quarter have started and are forty to sixty percent complete. The Move Out Program has completed 390 units of kitchens and bathrooms through HSI. Community economic opportunities are being coordinated through the apprenticeship program and the kitchen manufacturers. Bulk purchasing infrastructure is being developed with TCHC and HSI. Planning for 2009 Unit Refurbishment Buildings. Developing Engineering Reports for Mechanical Needs List Asset Investment Planning Toronto Community Housing has identified the need to improve the quality of data used for asset investment planning, and the identification of longer term investment plans. An Asset Management System will be integrated with the new financial and property management systems to capture data on building needs from various sources. Detailed Building Condition Audits have been completed for nearly 2/3 of the portfolio. In 2008, remaining 1/3 will be completed. Complete final 1/3 of building condition audits 4 th quarter 2008 Scope purchase of Asset Management System 4 th quarter of 2008 Complete full building condition forecast st Quarter, 2008 Status Final 1/3 of developments for Building Condition Assessment (BCA) has been identified and meetings initiated with HSI. Final 1/3 of scattered houses BCA s has been initiated. 2nd Quarter, 2008 Status Final 1/3 of developments for Building Condition Assessment (BCA) has been identified, consultants are engaged and underway. Final 1/3 of scattered houses BCA s has been initiated and inspections underway. TCHC is working with a consultant to develop and use an Asset Planning system for lifecycle planning, capital needs gathering and strategic planning. Quarterly Performance Report 2nd Quarter 2008 Buildings Commitments Page 3

6 1.1 A GOOD STATE OF REPAIR continued Maintenance Improvement Program Preventive Maintenance Program The preventive maintenance program was put in place as of January The program is geared to reduce loss of service for tenants, and reduce expenditures by $500,000 in the second year of the program. The program addresses all life safety, mechanical and certain building envelope components. Expansion of the program to contract managed locations will be considered based on the results of contract bids to provide preventive maintenance as an option Pest Control Program In 2008, tenant education will be the central component to the success of Toronto Community Housing s pest control strategy. The organization will create a tenant pest control education program. And it will build partnerships with community based organizations to provide supportive services to tenants with mental, cognitive and/or physical disabilities. The use of tenant animators will be explored as a way to act as building catalysts for pest eradication X Implementation of program in contracted property managed locations 2 nd quarter 2008 Reduced expenditures of $500,000 4 th quarter 2008 Expansion of preventive maintenance program 4 th quarter 2008 Partnerships with contract companies 1 st quarter 2008 Implementation of staff and tenant education program 3 rd quarter 2008 Implementation of Pest Management Strategy 4 th quarter 2008 Community economic opportunity in pest control 4 th quarter 2008 Evaluation of program 2009 Reduction of pest related complaints by 40% st Quarter, 2008 Status No actions this quarter 1st Quarter, 2008 Status On January 23, 2008 and February 11, 2008, Property Management explored how CHUs and other units/chus can collaborate to deliver training, consultations and communications associated with the pest control strategy. Plans for collaboration have already been developed with Tenant & Community Services Unit, as well as with Corporate Planning & Performance. Quarterly Performance Report 2nd Quarter 2008 Buildings Commitments Page 4

7 Maintenance Improvement Program Preventive Maintenance Program (Cont d) 2nd Quarter, 2008 Status Condition assessments completed for all contract management buildings. New contracts in place for contract property managed sites. Inspection checklist included in reporting Pest Control Program (Cont d) 2nd Quarter, 2008 Status Toronto Community Housing staff are members of the City of Toronto s Bedbug Task Group, a broadbased, neighbourhood coalition against bedbugs led by Toronto Public Health. The task group will work to provide clear guidelines and recommendations for the development of a comprehensive city of Toronto bedbug management strategy Staff will partner with Toronto Public Health to support tenants in need of assistance with housekeeping, understanding of pest control issues and unit preparation at five pilot project sites (682 Warden, Jamestown, 389 Church, 6250 Bathurst and 423 Yonge). A work plan for the pilot projects is currently being developed by Operating Unit Managers/Toronto Public Health representatives Negotiations of the Integrated Pest Management Program contract are currently underway with the contractor Requires Monitoring Quarterly Performance Report 2nd Quarter 2008 Buildings Commitments Page 5

8 1.1 A GOOD STATE OF REPAIR continued Repair and Cleanliness Program Building cleanliness and the quality of repairs are both significant concerns of tenants. Both affect the quality and enjoyment of housing. Toronto Community Housing will develop and implement detailed building staff procedures that will focus on cleanliness and repair as well as a review of cleaning services. The organizations service management system, EasyTrac, will also be expanded to include an automatic broadcast of routines. Initiation of EasyTrac broadcast adjustments 2 nd quarter 2008 Development of building staff procedures 3 rd quarter 2008 Review of cleaning services 3 rd quarter 2008 Response to cleaning service review 4 th quarter Unit inspections completed 4 th quarter annually 1st Quarter, 2008 Status On January 23, 2008 and February 11, 2008, Property Management explored how CHUs can partner with other units/chus to deliver training, consultations and communications associated with this initiative. 2nd Quarter, 2008 Status Community Housing Supervisor (CHS) positions were posted in June, At least 11+ supervisors will be hired by Q3. The supervisor position will change the reporting relationship of building staff, who will now report to the CHS directly. The CHS will focus primarily on managing building staff and ensuring building cleanliness and good repair. They will focus on building routines and staff accountability. EasyTrac was modified in order to enhance life safety systems maintenance and record keeping. Building staff will now automatically be prompted by EasyTrac to indicate the condition of fire alarm systems in units in order to close work orders created in EasyTrac. New organizational structure includes an opportunity to re-model cleaning services by using tenant hires. More work to be done in 2008/2009. Assessment of buildings for weekend cleaning services to begin in 3 rd quarter. Use of green cleaning products tested in buildings to help inform future procurement decisions. Quarterly Performance Report 2nd Quarter 2008 Buildings Commitments Page 6

9 1.1 A GOOD STATE OF REPAIR continued Utility Cost Management Water and Energy Demand Toronto Community Housing is taking a leadership and environmental stewardship role in creating sustainable communities. It has made significant investments to offset utility costs through the implementation of programs that address water and energy demands. Toronto Community Housing spent approximately $22 million in 2007 on water consumption. Reducing the demand for water would help to offset rising water costs. Lower water consumption would also reduce environmental impacts as there would be less waste water and less water being treated in water treatment facilities. Toronto Community Housing efforts over the past several years have reduced energy demand across its portfolio by 7%. Toronto Community Housing has set a further target reduction of 6% of electricity consumption by 2009 through the Building Renewal Program (BRP) creating energy and utility savings of about 18%, Energy Demand Management Programs reducing electricity consumption by 2%, Tenant education on conservation, Revisions to the original Green Plan with a new greenhouse gas emission reduction target of 40% by 2020 from year 2000 level Water - Monitoring and verification of savings 4 th quarter 2008 Replacement of 7,000 low flush toilets 4 th quarter 2008 Testing of new toilet fixtures that will generate the next level of savings 4 th quarter 2008 Pilot considering recycled rainwater and grey water for application 2009 Automatic irrigation system for ground maintenance Other conservation measures relating to HVAC systems in existing and new buildings Energy - Reduction of electricity consumption by 2% - 4 th quarter 2008 Replacement program for window air conditioners 4 th quarter 2008 Expansion of Energy Information System 4 th quarter 2008 Portfolio wide renewable energy audit 2008/2009 Completion of solar and wind pilot projects st Quarter, 2008 Status Replacing toilet flappers, resetting water lines, and fixing leaking fixtures in units at Symington Ave. resulted in 20% water consumption savings Completed review and recommendation of available energy information system software to track and monitor portfolio-wide utility and water consumption data and profiles. Completed review and recommendation for retaining a consultant to conduct study of renewable energy technologies that can be applied to old and new housing stock. About 50 % installation completion of CFLs in suites Recommendations prepared for Board on partnership with Clinton Climate Initiative to pilot Building Energy Retrofit program (BERP). While similar to BRP, this program will concentrate on employing energy efficiency measures in a vertical integrated fashion that minimizes disruption. Quarterly Performance Report 2nd Quarter 2008 Buildings Commitments Page 7

10 Utility Cost Management Water and Energy Demand (Continued) 2nd Quarter, 2008 Status Completed installation of litre ultra low flow toilets to 10 building developments with 20% water consumption reduction. Commenced portfolio-wide Renewable Energy Study with Direct Energy consultant. Selected pilot houses for solar roof and solar domestic hot water installation to be completed by the 4 th quarter. Launched the Window Air conditioner replacement pilot to Arleta Manor and tenant meeting was held with positive response. Quarterly Performance Report 2nd Quarter 2008 Buildings Commitments Page 8

11 1.1 A GOOD STATE OF REPAIR continued Co-generation Pilot Co-generation is technology that produces electricity and thermal energy. Co-generation will provide economic benefits to Toronto Community Housing. Three prototype installations of a 355 kw Combined Heat & Emergency Power System will replace existing building stand-by generation equipment. Thermal energy generated by the system will be captured for building use. In addition to providing back-up electrical power, the system also has the capability to provide electrical energy that can supply building use or be sold to the City s electrical grid. Pilot at 341 Bloor Street West complete 1 st quarter 2008 Development of pilots for small scale projects 4 th quarter 2008 Design of demand response program to meet OPA Multifamily Building Program 4 th quarter 2008 Design and construction management of small scale projects st Quarter, 2008 Status The co-generator was delivered to 341 Bloor Street is on track and hoisted onto the roof top on Jan 5. Final preparation for connection of the new co-generator to the existing emergency power transfer switch and heating system will be completed by mid-april ready for final commissioning for production of electricity and heat by end of April. Several media and industry articles were written on this pilot project for its environmental and potential economic benefit to the housing sector. 2nd Quarter, 2008 Status The co-generator has been under commissioning since May and will be ready for commercial operation in July. Media event to host the opening of this pilot project is being planned jointly by TCHC and THESI. Quarterly Performance Report 2nd Quarter 2008 Buildings Commitments Page 9

12 1.2 BETTER SERVICE TO TENANTS Tenant-Focused Service Service Improvement The Service Improvement Program includes the development and implementation of a training program for all staff with service responsibilities. The program will include a focus on Tenant Service Coordinators. Tenant Service Coordinators have the greatest number of interactions with tenants in matters of tenancy management. The program training will address how service delivery can be perceived, how to improve service delivery, and how to use feedback on service for continuous improvement. Development of service standards 2nd quarter 2008 Standardized training for Tenant Service Coordinators 3rd quarter 2008 Office automation tools 3rd quarter 2008 Review of 2008 Tenant Survey st Quarter 2008 Status Have drafted standard processes and work tools for Eviction Prevention, Move Outs, and Easy Trac. RGI Refresher Course available for all TSCs 2nd Quarter 2008 Status Standard processes completed. Processes to be posted on insite. Some processes require final approval. 36% of Tenant Service Coordinators, twelve new staff, 7 Contract Management staff, and one Housing Connections Staff completed legislated SHRA refresher with the City Manager. This training is provided to new staff as required. Two Information Sessions held in partnership with Ontario Disability Support and Housing Connections. One Information Session held in partnership with Ontario Works and Housing Connections. New Parking Program re registration completed Tenancy Management System Tenancy management covers a range of activities that includes rent-geared-to-income eligibility, rent calculation, rental receivables, non-rental receivables, leasing, lease renewal and the management of tenant service requests and complaints. A plan to replace the current system is currently being implemented. The replacement will result in faster access to tenancy information, improved data integrity, increased accuracy of rental calculations, improved integration of tenancy information, built in systems of checks and balances and improved reporting. X Communication Plan 1 st quarter 2008 X Business process redesign 2nd quarter 2008 System configuration 3rd quarter 2008 Staff training 3rd quarter 2008 Implementation of new Tenancy Management System 4 th quarter st Quarter 2008 Status Partnering with TMS Project Team to implement standard best practices in new Tenant Management System. 1 st of 4 system code modifications delivered by the vendor Training plan draft completed Training manual draft design completed 2nd Quarter 2008 Status 2 nd of 4 code modifications delivered & being tested Data migration extracts & tests in progress Quarterly Performance Report 2nd Quarter 2008 Buildings Commitments Page 10

13 1.2 BETTER SERVICE TO TENANTS (Continued) Equitable Service Toronto Community Housing uses two approaches to the management of its housing: direct service delivery (Toronto Community Housing staff delivering all services to tenants) and contract management (property management contractors delivering all or a range of tenancy management and maintenance services). Currently there are 11,942 units in 17 Community Housing Units that are serviced by contract managers. The Tenant Service Equity Program was designed to ensure that equity in the distribution and availability of tenant services between direct and contract-managed communities. The Program called for a review of resource allocations and consultation with tenant and staff focus groups and contract management firms. In addition, the implementation and use of customer service tools such as EasyTrac and Tenancy Management Systems were examined with a view to implementing these systems on a progressive basis in all contractmanaged sites. A Request for Proposals was closed in December It was based on a new contract management strategy. In order to improve contract management company accountability, Toronto Community Housing staff will employ a variety of tools to administer contracts. Clear performance targets will be established at the start of the new contracts. Tools employed to monitor performance will include key performance indicators, preventative maintenance audits and tenant surveys X New contract management arrangements 2 nd quarter 2008 X Training of management on contract administration and accountability 1st quarter 2008 EasyTrac system extended to contract managed locations 3 rd quarter 2008 Implementation of key components of Contract Management Strategy 4 th quarter 2008 Extension of Tenancy Management system to contract managed locations st Quarter 2008 Status Following the Request for Proposal issued in November 2007, contracts were awarded at the February 2008 Board meeting. Detailed transition plans have been developed to ensure minimal disruption of service to tenants. During the last two weeks of March and the first week of April, Community Housing Managers are holding meetings with tenants in the affected communities to provide information on the contract management changes and service improvements Training of management on contract administration and accountability will take place during the second quarter of New contracts will be signed by March 31, nd Quarter 2008 Status Transition of buildings from contract to direct and direct to contract management rolled out as of April 1 Property management and community specific communications were mailed out to tenants/posted in buildings advising tenants of the impending changes, as well as change impacts Transition informational meetings were held in all affected buildings Customized, building specific posters listing rent payment details were posted in each affected building In June, 2008, all contract management company staff (Greenwin/Fengate/Del) were provided comprehensive EasyTrac training EasyTrac was rolled out to Fengate managed communities as of June 16, Del managed communities were introduced to EasyTrac as of June 30, Quarterly Performance Report 2nd Quarter 2008 Buildings Commitments Page 11

14 1.3 SUSTAINABLE HOUSING PORTFOLIO Community Revitalization Don Mount Court The revitalization of Don Mount Court was initiated in The Don Mount Court revitalization initiative came about because of substantial issues with the structural integrity of the building. It resulted in the revitalization of a community that will upon completion, include market and geared-to-income rental housing, a community park and streets and roads that connect the community back into the broader neighbourhood. The revitalization initiative includes rebuilding 232 social housing units and constructing 187 market townhouses. The work is being carried out in two phases. Construction of phase one is well advanced with substantial completion of the first social housing units and the start of market housing construction. Phase II of the project will be initiated and the construction of the market housing will be complete in x Completion of Phase I Q x First group of relocated tenants return 2 nd quarter 2008 Official Opening 3 rd quarter 2008 Demolition of south buildings in preparation of Phase 2 3 rd quarter 2008 Second group of relocated tenants return 4 th quarter 2008 Start consultation for new park 4 th quarter st Quarter 2008 Status Phase I- First units at substantial completion Relocation plans confirmed for South Block tenants Notices issued to all eligible households in preparation for move-in 2nd Quarter 2008 Status 2 buildings occupied All tenants requesting to move in to new units have been consulted on their unit preference and units have been assigned. Quarterly Performance Report 2nd Quarter 2008 Buildings Commitments Page 12

15 1.3 SUSTAINABLE HOUSING PORTFOLIO (Continued) Community Revitalization Regent Park Toronto Community Housing started the revitalization of Regent Park in The plan includes a revitalized mixed-community through the replacement of the existing 2,083 units of social housing, with new units and adding 700 units of new affordable rental housing as well as units of ownership housing. Toronto Community Housing has made significant progress on Phase One of the new development. Construction of the rental buildings at Dundas and Sackville is underway; the community energy system is also under construction beneath this building. In September 2007 construction began on the first condominium buildings at Parliament and Dundas. The Regent Park Social Development Strategy was also completed and approved by City Council and the Toronto Community Housing Board. Phase 1 is expected to be complete and substantially occupied by the end of Planning for Phase 2 is currently underway and planning approvals are expected to be largely completed by the end of 2009, which allow the demolition of buildings in the Phase 2 quadrant to commence. Public infrastructure work has begun and the construction of the City of Toronto aquatics centre is expected to be underway by the end of Construction Start of Phase 1 Public Infrastructure Q Commissioning of Regent Park CES q Roof topping Sackville Q Envelope enclosure One Cole Q Construction Start of One Oak Q Sumach demolition completed (City s Aquatics Centre location) Q Phase II initiated Q st Quarter 2008 Status Regent Park: o Phase 1 Public Infrastructure: Phase 1 Servicing tendered and contractor obtained o Community Energy System (CES): Associated process of Request for Proposals for CES implemented. Construction activity for the installation of the proceeding on schedule CES (contained underground at Sackville); delivery of two boilers. o Sackville Street (former Dundas Sackville) TCHC Construction proceeding: abovegrade to 7 th and 8 th floor respectively o One Cole/Market: Excavation completed; crane erected; shoring nearing completion; web-based market outreach ongoing as full marketing campaign is under development; o Block 12-/Market Design process ongoing o One Oak (former Block 11) - TCHC Site Plan approval, Working Drawings, ongoing, o Townhouses (Market & Rental), Review of design approach underway; o 230 Sumach: pre-demolition of relocation of steam pipe ongoing; demolition scheduled for spring 2008; conveyance of property to City of Toronto anticipated in summer Quarterly Performance Report 2nd Quarter 2008 Buildings Commitments Page 13

16 1.3.1 Community Revitalization Regent Park (Continued) 2nd Quarter 2008 Status Phase 1 Public Infrastructure: Contractor retained, constructed commenced in May 2008 Community Energy System (CES): Construction of CES ongoing by Sanet; commissioning of CES to start in the fall; negotiation is ongoing in relation to joint venture partnership RFP Sackville (formerly Dundas-Sackville ): TCHC construction proceeding 246 Sackville (family building concrete structure complete, building roof-topped, 252 Sackville (seniors building), nearing completion of concrete structure up to the 20 th floor. Window wall installation has commenced on both. One Cole/Market: Parking slab complete; forming for east tower commenced; west tower slab on grade nearing completion; Block 12/Market: Regent Park Design Review Committee reviewed in June; proceeding to finalize design development and preparation of Site Plan submission and Committee of Adjustment application; cost estimate process based on design to commence One Oak (formerly Block 11 ): Final budget in process, shoring and excavation permit in place, construction scheduled to commence in early August Townhouses (Rental and Market): Regent Park Design Review Committee reviewed in June; proceeding to finalize design development and preparation of Site Plan submission and Committee of Adjustment application; cost estimate process based on design to commence 230 Sumach Demolition (City of Toronto Aquatic Centre Site): Relocation of steam pipe is complete; demolition contractor retained, demolition mobilization to commence in late June; Aquatic Centre design reviewed by the Design Review Committee Phase 2 Planning Approvals: Draft Master Plan completed and discussions with City of Toronto Planning Department commenced; RFP to retain design and engineering services complete and consultants identified. Quarterly Performance Report 2nd Quarter 2008 Buildings Commitments Page 14

17 1.3 SUSTAINABLE HOUSING PORTFOLIO (Continued) Community Revitalization Regent Park East Downtown alternate Sites All 2,083 social housing units in Regent Park will be replaced as part of the revitalization. There will be approximately 1,500 rent-geared-to-income units replaced on-site and, approximately, an additional 500 affordable rental units in the revitalized community of Regent Park. The remaining 583 RGI units will be replaced off-site, along with an additional target of 200 affordable rental units in the surrounding east downtown community. Four alternate site projects currently associated with the Regent Park revitalization are underway. They are located at 88/90 Carlton, 30 Regent, 60 Richmond and 501 Adelaide, all in the east downtown neighbourhood. All of these buildings will have a mix of Regent Park replacement units and new affordable rental housing that keeps the project within Toronto Community Housings policy of mixed income communities. Construction is underway on three of the alternate sites and construction of the townhouses on 30 Regent is expected to begin in All four locations are expected to be completed and occupied in Adelaide Roof topping - Q Richmond Roof topping - Q Carlton Roof topping - Q Regent townhouses - Construction Start Q Regent Children s Hub Facility Construction Start Q st Quarter 2008 Status 501 Adelaide: 85% Tendering complete; Project on budget; 60 Richmond: Demolition, Excavation and Caissons complete; Crane set up; 92 Carlton: Excavation underway. Target Occupancy May Regent: review of design in relation to reduced site due to the Children s Hub facility underway 2nd Quarter 2008 Status 501 Adelaide: 90% tendering completed, 2 nd floor slab completed 60 Richmond: Foundation work completed and 1 st floor slab being poured. 92 Carlton: Excavation & shoring completed, below grade construction underway. Target occupancy May/09 30 Regent townhouses: design direction confirmed; detailed design to commence, Site Plan and Committee of Adjustment applications to be submitted in Q3 30 Regent Facility (Children s Hub): Park Design Review Committee reviewed in June; proceeding to finalize design development and preparation of Site Plan submission and Committee of Adjustment application; cost estimate process based on design under review; meeting with abutting Arnold Street neighbours and a focus group with Regent Park residents were held Quarterly Performance Report 2nd Quarter 2008 Buildings Commitments Page 15

18 1.3 SUSTAINABLE HOUSING PORTFOLIO (Continued) Community Revitalization Lawrence Heights Lawrence Heights is home to approximately 3,500 residents living in a mix of mid-rise buildings, townhouses and single family dwellings. Many of the 1,200 RGI housing units are in serious disrepair and the community has been faced with a number of social issues. The Toronto Community Housing tenants of the Lawrence Heights community have been active in seeking opportunities for revitalization. The City of Toronto designated Lawrence Heights and the surrounding area as a priority neighbourhood for revitalization Over the next several years, Toronto Community Housing will work with its tenants, the City of Toronto and other partners to create a dynamic mixed-income, mixed-tenure community in Lawrence Heights. A revitalization plan built in consultation with the community will take place in The plan will address pressing affordable housing needs as well as broad-based community priorities, including access to employment, education facilities, parks, health care, transportation and community services TCHC Consultants for Development Plan retained 2 nd quarter 2008 Present alternative concept plan to tenants and broader area residents 4 th quarter or more community discussion sessions to consult tenants on specific revitalization issues 3 rd quarter 2008 f C f 1 st Quarter 2008 Status RFP issued at the end of March to retain a consultant team to begin the Revitalization and Community Engagement process 2nd Quarter 2008 Status Consultant team selected May 2008 Project Launch and first community forum June 2008 Confirmed joint City/TCHC Community Engagement Strategy through summer & fall 2008 Quarterly Performance Report 2nd Quarter 2008 Buildings Commitments Page 16

19 1.3 SUSTAINABLE HOUSING PORTFOLIO continued New Housing City Building Toronto Community Housings strategic plan aligns with the affordable housing agenda of the City of Toronto. And, Toronto Community Housing has the experience and structures necessary to realize the city s goals. Working together provides the opportunity to leverage the abilities of both to advance the affordable housing goals of each. Currently, Toronto Community is working with the City of Toronto and Waterfront Toronto on the development of new housing communities on publicly-owned lands. In each new development, the creation of long-term affordable housing within a mixed-tenure/mixed-income new community is a key objective Sheppard Occupancy June 1, Broadview Board approval to proceed with redevelopment Q West Don Lands Rental buildings Working Drawings Completed Q West Don Lands Market buildings Working Drawings Completed Q Railway Lands Builder Developer Partner Selected Q st Quarter 2008 Status 1900 Sheppard: Construction complete Q1 2008; 717 Broadview due diligence completed and MOU terms provided to City West Don Lands MOU agreement with Developer Builder partner completed Railway Lands RFP preparation in progress 1900 Sheppard Boulevard work and landscaping completed, deficiencies almost complete. 717 Broadview Affordable housing committee approved the conversion into approximately 60 self contained units for seniors. West Don Lands Buildings concept designs reviewed. Low rise rental buildings unit layout reviewed. Market condominium units and exterior details revised. Site plan coordination with Waterfront consultants in progress. Design will be presented to Waterfront Design Review Panel in July Railway Lands Builder Developer Partner RFP issued. Quarterly Performance Report 2nd Quarter 2008 Buildings Commitments Page 17

20 1.3 SUSTAINABLE HOUSING PORTFOLIO continued Strategic Use of Asset The Toronto Community Housing portfolio has an asset base valued at more than $6 billion. A limited number of sites have low rental revenues, high operating costs, high capital investment requirements and low desirability either due to location or the configuration of the rental units. Much of Toronto Community Housing s portfolio is low density. Piece meal strategies do not maximize the leverage that an asset portfolio of its size could potentially garner. In 2007, the Toronto Community Housing Board of Directors directed staff to undertake a comprehensive strategic review of all of the corporations real estate assets. The objective of the review is to ensure that the organization is using the opportunities offered by its portfolio in the most strategic way. The goals of the strategic asset review are to identify under performing assets and perform a strategic analysis. The results will inform recommendations on the potential of the portfolio around the following types of asset strategies/decisions: Repair, Sale, Intensification, Combinations. Strategy on Use of the Asset Launch of strategy Community engagement Confirmation of financing strategy Ongoing strategy implementation 2009 and on 1st Quarter 2008 Status Rationalization of single family housing based on Board approved criteria. Financial analysis of operating and capital costs completed for each property. Portfolio condition assessment completed. Reviewing use of entire asset portfolio. Development of asset strategies underway. 2nd Quarter 2008 Status BCA's are fully underway for the final 1/3 of the portfolio with completion in 3 rd quarter. Acquired asset management database system (Asset Planner) to manage asset data and develop capital requirement profile and facility condition index for each building and Loaded all asset data (existing BCA, maintenance data and actual capital spending for 2006 and 2007) into system. Full data analysis to develop asset strategy to start once remaining BCA and annual inspection data are loaded into Asset Planner by the end of 3 rd quarter. Quarterly Performance Report 2nd Quarter 2008 Buildings Commitments Page 18

21 Minor Property Transactions The following table summarizes the current minor property transactions involving Toronto Community Housing for the 2nd quarter of Location/ Nature of Transaction Date of Agreement Date of Registration Comments/Status 2195 Jane Street Grant of Easement to the City of Toronto No Agreement in place Registered June 16, 2008 as AT The City is requesting an easement for water main purposes. Form of easement settled and Ministerial/Service Manager consent to easement obtained; waiting for City to choose contractor for water main work before registering easement Hiltz Avenue Grant of easement to neighbour to normalize a mutual driveway. Pending Pending This transaction was initiated by our neighbour who wishes to have its rights to the mutual driveway reflected in the title to abutting TCHC property. This is consistent with the present use of the property (and thousands like it in Toronto) and provides access to our neighbour s back yard. The transaction requires the consent of the Service Manager and MMAH. It is a low priority transaction. We are waiting for the solicitor for the neighbour to send us his final form so that we can seek consent. Quarterly Performance Report 2nd Quarter 2008 Buildings Commitments Page 19