MINISTRY OF HEALTH CAN THO PROVINCIAL HEALTH DEPARTMENT CAN THO PROVINCE. Resettlement Action Plan (RAP) DRAFT JANUARY 2002 CAN THO JANUARY 2002

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1 Public Disclosure Authorized Public Disclosure Authorized Public Disclosure Authorized Public Disclosure Authorized MINISTRY OF HEALTH CAN THO PROVINCIAL HEALTH DEPARTMENT VETNAM: REGIONAL BLOOD TRANSFUSION CENTERS PROJECT MEKONG DELTA BLOOD TRANSFUSION CENTER SUB-PROJECT CAN THO PROVINCE Resettlement Action Plan (RAP) DRAFT JANUARY 2002 RP79 v.1 CAN THO JANUARY t~~ill. t;''~~~

2 EXECUTIVE SUMMARY 1. The project The overall objective of the proposed Regional Blood Transfusion Centers Project (RBTCP) is to secure the health benefits of safe blood transfusion for the population covered by the project's four regional transfusion centers (RBTCs), to be located in Hanoi, Hue, Ho Chi Minh City and Can Tho. The RBTCP, funded by the World Bank (WB), is under the MOH's management that aims at supplying technical infrastructure and facilities of the blood transfusion centers and is expected to be implemented over a five-year period. The RBTC site for the Mekong Delta of Vietnam would be located in Can Tho Province, a center of the Mekong Delta (MD), where is the density population but the people's living standards is still low compared to the whole country. Therefore, MOH and the Can Tho Provincial People's Committee give priority to invest in this center for the MD region. The Can Tho RBTC site (sub-project) would be located along the road no. 91B, belongs to Can Tho City, Binh An Village, Loi Nguyen Ward. The area would be acquired for the sub-project is about 10,000 m2, of which 6,000 m2 would be used for the project construction. The Sub-Project schedule will be mobilized in 6/2002 and the construction period shall be completed during The project impact and compensation policy In order to minimize the adverse impacts, the vacant area is proposed. Acquiring the area of residential land owned by 32 households, there are only one house and one house foundation were constructed in this area, the other plots are vacant. There have been few fruit trees, trees planted, none of families use land for annual crops or business/ services. Except one family who is living in this area, the others have houses and living in other places. Consider the impacted extent, compensation in cash at the substitution costs/ market price for tress, crops and residential land in term of "land for land", assist one family to be relocated should be enough. No impact on income generation, I therefore a rehabilitation programs are not necessary. Compensation prices are defined according to tariffs established by the province (Decisions 1279, 1280) and based on the State Decree 87-CP. Since such prices may not correspond to market or substitution rates, therefore, all rates/prices will be checked again and if necessary, to be adjusted at the very beginning of the project implementation. 2

3 The site to be used for this subproject was officially decided by the PPC of Can Tho, Decision No. 100 QD-UB, dated on January 11, Legal framework The entitlement policy shall comply with Vietnamese Decrees 22 CP and 87 CP on compensation and the World Bank OP 4.12 on involuntary resettlement. In order to obtain the compliance with OD 4.30, the GOV will give waivers to pay compensation and assist the Project Affected People: (i) at subsitulion cost: (ii) all PAPs with or with<out land registratioi) papers. Flhe Resettlement Policy framework was reviewed bv MOCI. the letter to contirm tor the agreemnent oll these waivers will be senit to the Bank before nelgotiation. Compensation for losses of PAPs who are listed in PAP inventory, or are able to prove that they occupied their plots before the cut-off-date (January 20, 2002) which is the date of conclusion of the PAP inventory. 4. Implementation arrangements The project owner is Ministry of Health (MOH). The Provincial Department of Health (DOH) of Can Tho is authorized by MOH to manage, to sign the design contract and bidding document and to supervise the projects, RAP implementation and internal monitoring are also included. DOH of Can Tho is responsible for surveying the project impacts 9census and inventory). A survey team including the representatives of General Hospital, Land Administration of An Binh Commune and Provincial Cadastral Office. 5. Consultation and participation In the phase of RAP preparation, the following institutions are consulted: (i)the Provincial People Committee of Can Tho, (ii) Directoral Board of Can Tho general hospital, (iii) Provincial Cadastral Department Representatives, (iv) Housing development and trade company, (v) An Binh Commune, and (vi) all PAPs. Some meetings have been held in the period from December 20, 2001 to January 20, 2002 for discussing on the proposed project site, site for compensation, compensation rates, resttlement policy, and options of PAPs for mode of compensation. All decision and feedback from PAPs are integrated into this RAP policy. 6. Cost estimate and budget S. 18 The counterpart fund shall be used for compensation. The estimated cost of the Sub-project RAP is 17,087,061,000 VND, equivalent to about 1,139,140 $UD 3

4 As mentioned above, there are only about 32 families ( about 15 persons) to be affected by acquiring their vacant land, impacted intensity is very low, and therefore only Short Resettlement Action Plan is prepared Project Description and it objective Chapter I Project Background The overall objective of the proposed Regional Blood Transfusion Centers Project (RBTCP) is to secure the health benefits of safe blood transfusion for the population covered by the project's four regional transfusion centers (RBTCs), to be located in Hanoi, Hue, Ho Chi Minh City and Can Tho. This objective will be achieved through the development of regional programs in each RBTC on: (a) voluntary blood donations recruitment; (b) blood bank operation; and (c) effective clinical use of blood; (d) quality management; (e) RBTC staff development; and (f) facility and logistics management. In addition, a national support and capacity building program will support: (a) the four RBTC regional programs; (b) development of a blood services financing policy; (c) training for future RBTCs; and (d) project management. The RBTCP is expected to be implemented over a five-year period. The RBTCP will support the development of a regional program in Can Tho Province that will address the blood transfusion needs of the Mekong Delta in Southern Vietnam. The RBTC will be located in Can Tho, the capital of the Mekong Delta (MD). The MD is an area of highly dense population where people's living conditions are still relatively poor compared to overall country standards. Therefore, MOH and the Can Tho Provincial People's Committee (PPC) have given priority to investing in this RBTC, using a World Bank (WB) loan, in order to improve one critical aspect of the overall health system in this region, namely, blood safety. 1.2 The subproject in Can Tho "The Can Tho RBTC site" covers an area of about 01 ha, located along the road 91B (see Pictures 1.01 and 1.02), 01km far from the National Road No. 1 on the Western, this center would be located in Binh An Village, Loi Nguyen Ward. 1.3 Affected and served area The sub-project area is on the roadside, inner ring road of the City, within the developing urban place of An Binh Commune, Can Tho City. The sub-project area mainly occupies mostly vacant area which are owned by 32 families, where have only one house and the other house foundation were constructed. There have been few trees planted, none of families use land for annual crops or business / services for economic generation. 4

5 The area would be acquired for the sub-project is about 10,000 m2, of which the net area is 6,000 m2 to be used for the project construction. (see picture 1.03). 1.4 Ownership and organization of the project The project owner is Ministry of Health (MOH). The Can Tho Provincial Department of Health (DOH) is authorized by MOH for managing, signing the design contract and bidding document and to supervise, monitor the project, RAP implementation within their management areas. 5

6 Chapter II RESETTLEMENT POLICIES AND ENTITLEMENTS 2.1 LEGAL FRAMEWORK The overall objectives of RAP have been guided by both the Vietnamese law and the WB policy on involuntary resettlement (0.P 4.12). The following Vietnamnese laws, stipulations, degrees are applied: - The 1993 Land law of 7/ The Government Decree No 22/1998 CP-NN of 4/24/1998 on the compensation for damage when State recover land for National defense, security, national interests and public interests. - The Government Decree No 64/ CP of 9/27/1993 on the distribution agricultural land to the households in long term for the agricultural purpose. - The Government Decree No 87/ CP of 8/17/1995 on the stipulation of the frame for the price of land types. - Circulation No 05-BXD/DT of 2/9/1993 on the classification of the house types. - Decision of the Provinces for the unit prices of compensation. - Decision of the Provinces on for the land recover for the purposes of public interests. - The Circular 145/1998/TT-BTC, November 4 th, 1999 of the Ministry of Finance to guide for compensation In addition, the decisions issued by the Can Tho PPC have been applied: - Degree 1279/1998/QD.UBT, dated on 5/6/1998, on the prices of lands - Degree 1280/1998/QD.UBT, dated on 5/6/1998, on compensation of properties lost; - Degree 60/1999/QD.UBT, dated on 30/6/1999, on the prices of houses and infrastructures 2.2 DEFINITION OF ELIGIBILITY AND LIMITATION TO ELIGIBILITY All individuals, households, firms or institution (hereafter called generically the project affected households or PAPs) with or without land registration papers who owned, rented, or used land, properties and businesses affected by the project will be entitled to full compensation for their respective losses as long as they are included in the PAPs inventory list or can prove that they used the affected items before the cut-off date. The same applies to PAPs whose incomes are affected by the project. The cut-off date has been fixed as the day of inventory completion that is on January 20, rths Jaic was ofliialir ciccikred to laps 1w An Binh commune a,lihoritics on Jinuary

7 Encroachers who settled into the proposed affected area after the cut-off date will have no entitlement to compensation and resettlement. They will be required to demolish their structures and cut the trees for land clearance to the project. In the case necessary, they will be forced to be removed out the proposed project area. Nevertheless, they do not have to pay any fine or sanction. 2.3 RESETTLEMENT AND COMPENSATION POLICY Policies and objectives of this RAP are defined in accordance with Vietnamese laws and OP 4.12 of WB on Involuntary Resettlement. Vietnamese legislation and WB directives have been applied to fit the specific conditions of the project defined as below 1. Resettlement and compensation programs must be designed so as to allow the improvement or at least the maintenance of the PAP's pre-project living standards. 2. Both resettlement and land acquisition must be minimized as much as possible 3. Resettlement distant must be minimized if the agricultural replacement land needs to be given, it should be as close as possible to the land that was lost. 4. Cash compensation for houses/or structures shall be given at the substitution costs free from depreciation cost of the salvage of the old construction materials, while cash compensation for land and crops/trees shall be given at the marker-price rates. 5. Resettlement transition period must be minimized and the compensation should be provided to PAPs before the beginning the construction activities affecting them, no land clearance if the full compensation have not been done. 6. All PAPs residing/or cultivating land within the project area before the cut-off date are entitled to have compensation for their losses and to income rehabilitation. 7. Resettlement and land acquisition plans and all the replacement alternatives should be carried out following consultation with the affected population and it should have popular acceptant of PAPs. The plans are also required to be approved by local authorities. 8. Resettlement and compensation programs must provide adequate institutional arrangements to warrant effective and timely implementation and proper monitoring. 9. Financial and technical resources for the resettlement, land compensation and subsidies should be available when and where required. 10. The previous level of community services and resources should be maintained or improved in the new sites 7

8 II. Once approved by the Government of Vietnam what stipulated in this RAP will be enforceable as an official legal document. 2.4 ENTITLEMENT POLICY Compensation Compensation for land losses less than 25% of total area PAPs' holdings will be provided in cash at the substitution cost. Compensation for land losses more than 25% of total area PAPs' holdings will be provided in terms of land for land arrangements (the same areas of land lost and the same land types). Compensation for houses, structures will be compensated in cash at the substitution cost, no deduction of depreciation for salvageable materials. Perennial trees and other assets will be compensated at the substitution cost and annual crop at market prices Allowances and subsidies: PAPs will be assisted with the followings, depend on their cases of impacts: Table 1: Allowances and subsidies Allowances/subsidies Subsidies - Resettlement Allowance VND 150,000 per head-month in 6 months for PAHs having houses partially l or fully impacted and have to be relocated - Relocation allowance (transport of VND 2,000,000/HH for PAPs entitling to material and furniture) house relocation Business allowance 3 million VND for each PAPs Households of war veterans or revolution Fixed allowance of 1 million VND hero allowance (HH have to be relocated) Movement incentive (on time movement) Impacted Categories and Entitlement Matrix VND 5,000,000 per family Based on the impacts of the subproject, there are 04 impacted categories as the followings: Category 1: Permanently Impact on land in the site 8

9 (a) Compensation for land losses less than 25% of total area PAPs' holdings will be provided in cash at the substitution cost. (b) Compensation for land losses more than 25% of total area PAPs' holdings will be provided in terms of land for land arrangements (the same areas of land lost and the samne land types) or in cash at substitutioni cost depend on the PAPs' optionls Category 2: Temporarily Impact land (by construction of the subproject) Compensation for trees and other assets at the substitution costs, crops at market price for the number of crops to be affected. Relevelling land before hand over land to the owners. Category 3: Impact on house, structures Compensation in cash at the substitution cost, no deduction of depreciation and salvageable materials. Category 4: Impact on trees and crops Compensation in cash at market price. The entitlement matrix is as below: 9

10 Entitlement Matrix No Type of loss Application Definition of Compensation Implementation entitled policy issues PAPs Permanently Impact on land All PAPd have PAPs with/without - Land/ cash in the site land in the land certificate compensation to PAP (a) Compensation for land proposed project included in the at least three months losses less than 25% of total area PAPs inventory or (a) in cash at the prior to land area PAPs' holdings will be able to prove land substitution cost. clearance for the provided in cash at the occupancy or item subproject. substitution cost. use pnior to cut- - Grant land use right (b) Compensation for land off date certificate to PAPs losses more than 25% of total (b) land for land area PAPs' holdings will be arrangements (the provided in terms of land for same areas of land land arrangements (the same lost and the same areas of land lost and the land types; or casi same land types). wcrttdimlt t) :i> _ptionf 2 Temporarily Impact land All PAP who are PAPs with/without Compensation for Full compensation temporarily land certificate trees and other At least one month impacted on land assets at the prior to land substitution costs, acquisition for the crops at market construction of price for the subproject. number of crops to be affected. 3 Impact on house, structures All PAPs have PAPs have - Compensation in full compensation houses in the houses/structures cash at the and atfected area in the affected area substitution cost, allowance/subsidy before the cut-off no deduction of payment at least date depreciation and three months prior to salvageable materials. -Resettlement allowance. -Relocation land clearance for the subproject. allow ance alow 4 Impact on trees and crops All PAPs have PAPs have trees, Compensation in Full compensation at trees, crops in the crops fisted before cash at market least on month pior affected area the cut-off date price. to land acquisition for the project 10

11 Chapter III SOCIOECONOMIC SURVEY AND BASELINE INFOMATION 3.1 THE SOCIOECONOMIC SURVEY Preparation work To get base-line information on the Sub-project status, the mission to visit the proposed site was carried out from December 26, 2001 to December 28, The following activities executed during the mission: (a) Held the meetings with the involved agencies including: Directorial Board and staff of Can Tho General Hospital Provincial People's Committee of Can Tho Provincial Department of Cadastral and its Survey and Mapping Center Housing Development and Trade Company An Binh Communal Authorities where the Blood Transfusion Center will be located and the PAPs would be relocated (b) Visit the proposed site for the project and interview some people whose land would be appropriated for the project. (c) Review compensation rates and compensation policy of Can Tho Province for involuntary resettlement. (d) Visit sites which would be used for land compensation. (e) Collect data and the documents concerning the Sub-project at DOH Office, the ACB land market in Can Tho City In addition, the statistics on the project impacts, socio-economic data on PAPs were also collected. These data are used not only for RAP but also for the Sub-project preparation and evaluation of the project socio-economic benefits. The survey forms were prepared for PAPs having house and land in the affected area. The forms contains the basic information on socioeconomic status of the PAPs who will be served by the Sub-project. The form was explained and guided by the socioeconomic Consultants to An Binh Commune Representatives who will be the surveyors. There have been 40 forms given to them and the schedule of the survey was also requested by the Bank Consultant (see the census formns enclosed). 11

12 Based on the site visit (on December 26, 2001), the Mission recognized that there have been one PAP living while the other having house foundation constructed in the proposed subproject area. The rest PAPs are living outside of the area. Summarize process for consultations on the results of the surveys The socio-economic survey on PAPs aims at identifying characteristics of affected households, population, houses, main economic activities etc. The survey data will be used for making resettlement policy and evaluating restoration of living standards. The Director of Can Tho General Hospital, Vice Director of DOH, held the meeting with PPC and its relevant departments/institutions on January 5th,2002 for discussing and officially finalizing the site for compensation and compensation rates. As project procedure, the permission of the land acquisition for the sub-project was issued by the PPC on January 11, 2002 then the sub-project area boundary was made by the staff of the Provincial Land Administration Office (PLAO) on January 15, The announcement of the land acquisition for the Sub-project stated by the public communication on January 15,2002. The PAPs were invited for a meeting to be held on January 22, 2002 by the An Binh Authority. The survey forms were delivered to PAPs with the clear explanation. The questions rise by the PAPs during the meeting and the answers were also made. During the consultation meeting, the Representatives of An Binh Commune, Cadastral Department and DOH have announced the PPC Decision of land acquisition to the PAPs, the options on compensation for land ("land for land" or cash), proposed unit price applied for house/structures and lands and introduced a draft compensation policy to them. In addition, the PAPs have been shown the proposed location to be applied "land for land" and the prices of plots here. All of' PAP losliig nmore than 25', o01total lanicd their holdings al the at1l-eted site opted --land for land". Their options will be olliciallv tinalize at the very beginning of the subproject implementation. The results of the socio-economic survey Household characteristics: The average number of people per household is 4.7, a bit lower than that of the whole country (4.97). Large households usually comprise of 3-4 generations. Most households (83.4%) are headed by men, female heads of households are mostly windows (58%). The young people (0,17 years) represent 50.4%. The productive age group (18,54 years) accounts for 40.9%. Old people (over 55 years) take 8.7%. Table 2 shown the households characteristics. Table 2: Population distribution by age group 12

13 Age Male Female Total group Number Percentage Number Percentage Number Percentage > Total Livin' standards About 27 PAPs are farmers and 07 PAPs are loca government officials. Most of them have TV, running water, motorcycle, and furniture. Monthly income of family varies from 1,000,000 VND to 3,000,000 VND. There re not any ethnic minorities to be affected by the subproject. 3.2 THE PROJECT IMPACTS The subproject impacts are on residential land (10,000m 2 ) and properties associated with land, trees and crops within the sub-project site. Totally 32 PAPs who will be entitled to be compensated and assisted. There would be no temporary acquisition on land for construction because transportation to the construction site is convenient. The total permanent acquisition of land is about 10,000 m2 (60 m x 167 m), of which no agricultural land, 2000 m 2 is garden (20%) and 8000 m2 is residential land (80%). There would be 32 PAPs (140 persons) would be affected: - 01 family affected on house and have to be relocated - 01 family affected on house foundation families affected by permanently acquire residential and garden land for the project (30 are still vacant plots) families affected on trees, annual crops, of these: + Mango trees: 65 + Orange trees: 7 + Pomelo: 3 13

14 + Durian: 3 + Coconut trees: 20 + Papaya: 01 + other trees: 35 + Access path: 250m 14

15 Chapter IV SITES FOR REPLACEMENT LAND As mentioned, most of PAPs opted for land compensation, therefore, two sites to be used for compensation were discussed and agreed by Can Tho PPC. Site 1: Covening 34 ha in total, of which 13 ha will be developed for resident and remaining area will be used for other purposes, this site locates on the opposite side of the road 91B in An Binh Commune, Loi Nguyen Ward. This site is about 400 m far from the affected site. Site 2: It is about 500 m far from the sub project area. This site currently belong to Can Tho City authority. The area is more than 10 ha of the homestead land. Both sites are very closed to the affected site and closed to road 91B, it is very convenient for living and doing business/services. All PAPs agreed to receive land in these sites. The sites are developing by local authorities with the standard plot as below: (i) 4m x 16 m; (ii) 4.5m x l8mor4,5mx20m, and (iii) 6 m x 20 Site 2 with access road, electricity, school etc. are ready for using. Site I is under development. One family who is living at the proposed subproject site will be relocated to one of these sites. PAPs opt 'or site I or site 2 and the criteria for PAP to be compensatedl at site I or site 2 haven't been discussedl. This qtuestion xvill be finialized in the next meetinag with PAPs (supposed to be around thie end of Jariuarv 2002) 15

16 Chapter V INSTITUTIONAL ARRANGEMENT 5.1 INSTITUTIONAL FRAMEWORK The following organizations and institutions will be involved in to the preparation and implementation of the compensation and resettlement plans for the Project: - Ministry of Health (MOH) - Project Management Board (P.MB) - Provincial People's Committee of Can Tho (PPC) - Related Departments of Can Tho - Provincial Resettlement Board (PRB) - Commune authorities of An Binh - Representatives of Project Inpacted People (PAPs) - External Monitoring Institutions (it might be required). 5.2 FUNCTIONS, TASK FORCE AND RESPONSIBILITY Ministry of Health (MOH) MOH is an Employer of the project and is responsible for the management and organization of investigation, design, RAP preparation and supervision for RAP implementation. Can Tho Provincial People's Committee (PPC) The PPC is responsible for approval of RAP, decide land acquisition for the subproject and sites for land compensation. The is also responsible for the approval of the compensation unit costs basing on the unit costs suggested by the Price and Financing Department. 16

17 PPC has responsibility to inform to the related institutions for the implementation of RAP and organization for co-ordination between these institutions. PPC is also responsible for the declaration of the cut-off date of the Sub-project. Department of Health (DOH) DOH is assigned by MOH and responsible for development of the Sub-project. DOH will have overall responsibility for planning and implementation of all the Subproject aspects, including RAP preparation and implementation. Project Management Board (PMB) and Provincial Sub-Project Management Board (PSPMB) The Project Management Board will be "Project Directive Board" and Provincial Department of Health will establish the Provincial Sub-Project Management Board (PSPMB). The Head of PSPMB will be appointed by the Director of DOH. The PSPMB will have members and units, for the supervision and implementation of RAP. The RAP tasks will be handed by "Specific Unit". This Unit will be responsible for supervision of RAP implementation including checking all the detailed plans and schedules for different phases and tasks which will be prepared by Commune Resettlement Board. For direct tasks on the ground, the PMB and PSPMB will be assisted by the Provincial and Commune Authorities. PMB and PSPMB will have responsibilities to implement required aspects of the RAP. The PMB and PSPMB will supervise all actions entailed by RAP program, and shall closely observe the decisions of PRB and CRB in order to ensure that the provisions of the RAP to be respected both in principle and in practice. The PMB will organize and fund for survey, inventory and RAP preparation. PMB and PSPMB will also responsible for checking the availability of replacement alternatives for impacted persons/households which mentioned in RAP. PMB will collaborate with local authorities and PRB, CRB for obtain land registration papers on the behalf of PAPs and for implementation of RAP. Although all the implementation periods on the behalf of MOH, DOH and PSPMB will carry out the intemal monitoring and will maintain continuous contacts with external monitoring agencies. Finally, the PMB will maintain the direct contact with community representatives and the PAPs themselves and will be the first agency to prepare the booklet of RAP to distribute to PAPs. For each implementation phase of compensation and resettlement, PSPMB will report to PMB and PMB will report to MOH and WB on the RAP implementation and evaluation. Provincial Resettlement Board (PRB): 17

18 In order to manage resettlement and compensation tasks the PPC of Can Tho Province will establish a Provincial Resettlement Board (PRB), which will be headed by the Vice-Chairman of PPC. The PRB should have at least the Representatives of: - Provincial Department of Health - Provincial Land Service - Provincial Price and Financing Service - Provincial Construction Service - Assistants (02) : Computer and English capabilities are required. The staff of PRB will work as part-time staff for RAP implementation only and they will receive the higher rate of salary for the working time for RAP, the rate will be declared by the provincial chairman in the decision of PRB establishment. The PRB will have direct responsibility for all actions concerning direct compensation including the definition of replacement measures, approval of compensation solutions, definition of compensation price, submission all the detail schedules and amount payment to the Chairman of PPC for the approval. PRB will be responsible for solution of complaint and grievance, if the negotiation at CRB level is not successful. Provincial Price and Financing Department (PPFD): The PPFD will be responsible for assessment and suggestion the unit prices for compensation. For this responsibility, PPFD will have to collaborate with the Provincial Construction Department for getting replacement cost of different types of houses, collaborate with Provincial Cadastral Department for the decision of land compensation unit prices. PPFD will be responsible for financing to implement the RAP on the behalf of the Province. An Binh Commune People's Committee (CPC): CPC is responsible for the direction and organization of the co-ordination between the institutions for the RAP implementation in the Commune. CPC will establish the compensation team and help them during the period of RAP implementation. Especially for the resolution of complaint and grievances of the local people. In co-ordination with relevant institutions for delivering cash compensation and allowances/subsidies to PAPs The member of compensation team should be: Commune Land Administration Office 18

19 Representative of PAPs. Representatives of Project impacted households (PAPs): Together with PAPs check their impacted properties which determine by the surveyors confirm for that by putting their signatures on the compensation document of individual. The recommendations and comments to the RAP on entitlement, the proposed replacement measures and others shall be submitted to the Sub-Project Management Board through the consultation. The number of staff to be involved in RAP implementation at the different levels will be decided by Can Tho PPC at the beginning of the project implementation. 19

20 6.1 Public announcement Chapter VI IMPLEMENTATION SCHEDULE The PAPs shall be thoroughly informed of their rights and of the specific policies of the RAP including eligibility, provisions ; entitlement policy; modes and rates of compensation, schedules and complaint and grievances rights. Such information will be delivered to the PAPs by the PMB, DRB though meetings, though posters hung in local administration quarters and in major public places Public announcement tasks shall be implemented immediately after GOV and WB approval of project is obtained. The announcements and pamphlets shall clearly describe RAP policies. Public announcement shall also detail implementation rights and duties of the PAPs including compensation and resettlement deadlines. 6.2 Compensation and resettlement deadlines The impact of the project is in a small scale and have only one PAPs will have to be relocated, so that the compensation will be paid one time to PAPs for their total amount of entitlement. The compensation must be paid at least 3 months before land clearance for the project. 6.3 PAPs' Responsibility PAPs received full compensation and subsidies and allocated with land are requested to move out of the affected area for project construction. 20

21 Chapter VII COST ESTIMATE AND BUDGET Based on the affected assets and entitlement policy, the cost estimate is as below: Table 3: Cost of Compensation and Rap implementation No. Item Unit Quantityi Unit cost Total (VND) 1 Garden and m7 10,000 1,500,000 15,000,000,000 residential land House m ,000,000 3 House foundation m ,000 25,000,000 4 Mango trees tree ,000 26,000,000 5 Orange trees tree 7 93, ,000 6 Pomelo tree 3 400,000 1,200,000 7 Durian tree ,000 8,000,000 8 Coconut tree tree 1 237, ,000 9 Other tree tree 35 93,000 3,255, Access path m ,000 4,500, Relocation allowance HH 01 2,000,000 2,000, Resettlement Person , ,000 allowance _ 13 Movement incentive HH 01 5,000,000 5,000,000 Sub-total (A) l 15,121,293, RAP implementation 453,639,000 cost (about 3% of A) 15 Contingency 1,512,129,000 (independent l monitoring is included): about 10% of A 16 Grand total 17,087,061,000 Equivalent to about l 1,139,140 l $U D Budget for RAP will be from the counterpart fund. 21

22 Chapter VIII PARTICIPATION AND CONSULTATION 8.1 OBJECTIVES OF INFORMATION Information dissemination to, consultation with and participation of the affected people and involved agencies (i) reduce the potential for conflicts, (ii) minimize the risk of project delays, and (iii) enable the project to design the resettlement and rehabilitation program as a comprehensive development program to fit the needs and priorities of the affected people, thereby maximizing the economic and social benefits of the project investment. The objectives of the Public Information Campaign and PAP Consultation Program are as follows: - To share fully information about the proposed project, its components and its activities, with the affected people. - To obtain information about the needs and priorities of the effected people, as well as information about their reactions to proposed policies and activities. - To obtain the cooperation and participation of the affected people and communities required to be undertaken for resettlement planning and implementation. - To ensure transparency in all activities related to land acquisition, resettlement and rehabilitation. RESETTLEMENT INFORMATION BOOKLET To ensure that PAPs, their representatives and the local governments of the affected areas fully understand the details of the resettlement program, and also are informed about the compensation and rehabilitation packages applicable to the project, a resettlement information booklet (RIB) will be distributed to all PAPs in the project area in the initial duration of the implementation stage of the project. The RIB will give information on the followings of basic features and specific entitlement of each PAP. * Project design objectives * Implementation schedule 22

23 * Project impacts * Rights and entitlements of the affected people * Institutions responsible for resettlement * Information dissemination to and consultation with the affected people * Grievances and appeals * Independent Monitoring function 23

24 Chapter IX GRIEVANCE AND APPEALS Since the entire resettlement and Rehabilitation program is being carried out with the participation of the PAPs and the impacted scale of this project will be relatively small, it is expected that no grievance issue will arise. However, to ensure that the PAPs have avenues for redressing their grievances related to any aspect of compensation and resettlement, detailed procedures of redresses of grievances have been established for the project. The objective is to respond to the complaints of the PAPs speedily and in a transparent manner. The mechanism is designed to be easy, transparent and fair. The purpose is to grievance issues in an effective manner. By resolving grievances at the project level, the progress of the project would be more effective ascertained. The procedures are as follows Stage 1: If any person is aggrieved by any aspect of the resettlement and rehabilitation program, he/she can lodge an oral or written grievance TO An Binh Commune authorities In case an oral compliant is made, it will be written on paper by the ward unit and processed. Ward administration Committee or the DRB will resolve the issue within two weeks. Stage 2: Unless all grievance issues have been resolved, ground clearance can be started. If any aggrieved person is not satisfied with the decision in stage 1, he/she can bring the complaint to the attention of the within one month from the date of the receipt of the decision in stage 1. The complaint will be sent to Can Tho city authorities and Can Tho city authorities will reach a decision on the complaint within two weeks. Stage 3: If the PAP is still dissatisfied with the decision of Can Tho city, he/she can appeal to the District People's Court (DPC) in accordance with the "Civil Procedure Act" within 15 days of receiving the decision of the Can Tho city authorities. PAPs can make an appeal on any aspect of the resettlement and rehabilitation program, including compensation rates being offered. 24

25 Detailed procedures for redress of grievances and appeal process shown publicized among the PAPs during participation meetings. This information is also incorporated into the RIB to be distributed to the PAPs before the beginning of implementation. 25

26 Chapter IX MONITORING AND EVALUATION 9.1 Internal Monitoring Internal supervision and monitoring will be carried out by the Project Management Board and include the following activities a) Monitoring the population and socio-economic surveys of PAP and the inventory of PAP assets, status, occupations and living conditions and supervising the implementation of compensation, resettlement and rehabilitation for the PAP in the terms agreed by the PAPs. b) Monitoring whether the implementation of resettlement and compensation tasks are cared out as provided in this RAP. c) Monitoring the availability and quality of replacement land d) Monitoring the timely and sufficient deployment of resettlement and compensation funds or of replacement land as prescribed by this RAP. e) Investigate and fairly assess each case of complaint and grievance. f) Internal monitoring agencies will prepare a quarterly report detailing the progress of RAP implementation. Such a report should be made available to appropriate GOV authorities, WB and external monitoring agencies. 9.2 External Monitoring 13ecause ot telw PAP'. independent rnonitoring rnay still be ret3ired, but the extciit and icnstcsit ot01 nonitorinni- would be iimibed in temm of visuis and mnonitorine pcriod. I'his coultd be d(one bv Individual experts..he PM1f3 will prepare TOR for this irak and subnit to the W orld Bank tor its concurrence and then select qtlalified illstittltioiil'iicdividual s tor carraing out this dutv. 26