Each exam consists of 20 multiple choice questions which must be answered within 30 minutes.

Transcription

1 NoPP QC Level 3 Technical Award in Candidate Syllabus The Technical Award is divided into 4 Units and each Unit is assessed by a multiple choice examination which is taken on a computer at a test centre. ach exam consists of 20 multiple choice questions which must be answered within 30 minutes. This is the syllabus you will be examined against during the four Unit examinations. Unit 1 (SRP 1) General Law, Health, Safety and Security in Relation to the Sale of Residential Property (20 questions) Unit 2 (SRP 2) Law Relating to Residential Property Sales (20 questions) Unit 3 (SRP 3) Practice Relating to Residential Property Sales (20 questions) Unit 4 (SRP 4) Property Appraisal and Basic Building Construction and Defects (20 questions) If you have MOL study material and they do not match this syllabus please contact MOL directly via telephone and discuss the changes with them. Please remember this is a Level 3 regulated qualification, equivalent to A Level, and therefore some self study, research and application is required. The full breakdown of each Unit is covered within the following pages. ffective date 1 st December 2014 Amend to unit 2 Replaces V8.1 syllabus Candidate Copy December 2014 Ver 9.1 Page 1

2 Unit 1 General Law, Health, Safety and Security in Relation to the Sale of Residential Property (SRP1) This unit is about understanding the general concepts of law relevant to an estate agent selling residential property. It deals with the historical development and current concepts of the relevant statute and common law to enable estate agents to understand and carry out their duties to colleagues, customers and the general public. Health, safety and security issues are also covered including the legislation and best practice issues relevant to an estate agent in their duties within and outside their office when dealing with colleagues and customers and visiting residential properties. Unit 1 Syllabus Items (elements A J) A Health and Safety at Work etc Act 1974 and security issues relating to self and others both within the workplace and outside when dealing with appraisals and viewings B Safety and security issues on building sites C Safety and security issues on empty and occupied property, including dealing with keys and information D General legal concepts as they relate to the provision of estate agency services and new home sales Basic land law: freehold, commonhold and leasehold; easements and covenants Basic contract law: offer, acceptance and consideration G Tort: negligence, occupiers liability and vicarious liability H Discrimination: age, sex, race, and disability I Data Protection Act 1998 J Money Laundering Regulations 2007, Proceeds of Crime Act 2002 Candidate Copy December 2014 Ver 9.1 Page 2

3 Unit 2 Law Relating to Residential Property Sales (SRP 2) Amendments to syllabus Unit/element Previously Now effective from 1 st December 2014 Unit 2 element I Cancellation of Contracts Made in a Consumer s Home or Place of Work etc Regulations 2008, Unfair Terms in Consumer Contracts Regulations 1999 Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, Unfair Terms in Consumer Contracts Regulations 1999 This unit is about the law an estate agent needs to know that is specific to carrying out residential property sales. It deals with the common law duties and contract law relating to residential property sales. It stresses the importance of the estate agent understanding and complying with the legislation covering residential property sales. Unit 2 Syllabus Items (elements A I) A Common law duties of the estate agent and sales staff; authority including agent of necessity B state Agents Act 1979, state Agents (Provision of Information) Regulations 1991, state Agents (Undesirable Practices) (No.2) Order 1991, and state Agents (Specified Offences) Order 1991; in particular complying with s18, knowledge of connected persons and personal interests; trigger mechanisms leading to warning and prohibition orders; rules for dealing with deposits and clients money C Consumer Protection from Unfair Trading Regulations 2008 D Sale of Goods Act 1979: s14 nergy performance certificate (PC) regulations inancial Services and Markets Act 2000 and Consumer Credit Act 1974 in relation to the provision of financial services and advice within the agency practice G Town and Country Planning Act 1990: development, enforcement, agents boards, new homes H Consumers, state Agents and Redress Act 2007 and ombudsmen services I Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, Unfair Terms in Consumer Contracts Regulations 1999 Candidate Copy December 2014 Ver 9.1 Page 3

4 Unit 3 Practice Relating to Residential Property Sales (SRP 3) This unit deals with how estate agents should conduct themselves when carrying out residential sales in order to comply with all relevant statute, common law and principles of best practice and ethics. It deals with the agent's actions within and outside the office when dealing with colleagues and customers and visiting residential properties. Unit 3 Syllabus Items (elements A I) A Agency terms: sole agency, sole selling rights, ready, willing and able; types of agency: sole agency, joint agency, multiple agency B Methods of sale: private treaty, auction, tender C nergy performance certificate (PC) regulations D Types of seller: private persons, builders and developers, trustees, executors, order of court, mortgagee in possession, corporate bodies Marketing and advertising, styles and copywriting, layout, media types, follow-up, rules, marketing plans, selling techniques; IT in agency: use of web, etc Responsibilities of staff to clients and applicants including codes of practice and ethics, disclosure of personal interests and connected persons G Dealing with offers, qualification of offers, dealing with multiple offers H Knowledge of the role of others in the house buying process: solicitors, surveyors and lending institutions; knowledge of the conveyancing process I Stamp Duty Land Tax Candidate Copy December 2014 Ver 9.1 Page 4

5 Unit 4 Property Appraisal and Basic Building Construction and Defects (SRP4) This unit deals with the legal and technical factors relating to an estate agent preparing for and carrying out a property appraisal. It covers issues concerning the valuation, and marketing of residential property. It also includes an understanding of domestic building construction and the recognition and causes of common defects together with any remedial action available. Unit 4 Syllabus Items (elements A ) A actors affecting property value: location, situation, type of property, style of property, construction method, age of property, size of property, area of land, tenure, occupancy restrictions, time of transaction, external and internal condition, planning and building regulation approvals B Property appraisal: use of and adjustment to, comparables C Basic building construction: type, style and age of residential properties D Terminology and main features of roofs, walls, floors, foundations and services Common building defects and identifying features and rectification procedures, especially: dampness, timber defects, wall and foundation defects and roof defects Common warranty and certification systems for new homes Candidate Copy December 2014 Ver 9.1 Page 5