Lettings and Allocations Policy Sheltered Housing

Size: px
Start display at page:

Download "Lettings and Allocations Policy Sheltered Housing"

Transcription

1 Lettings and Allocations Policy Sheltered Housing Greenfields - Cuffley Hollier Court - Hatfield Churchfield House - Welwyn Garden City Elizabeth Close - Welwyn Garden City Welwyn Garden City Housing Association Ltd 10 Parkway, Welwyn Garden City, Herts AL8 6HG Tel: Fax: Website: front

2 The Association s Lettings and Allocations Policy The policy has been written in a question and answer format from the applicant s point of view. Anyone applying for housing should read the policy and refer to the Association s website at If anything is unclear, you should contact the office in any of the various ways listed on page 10. Who can apply? a) Single people and couples, aged 60 and above, or aged 55 and above if registered disabled, or persons who have a significant disability, and b) have a gross annual income of less than 20,000 (including investment income) if a single person, or less than 25,000 if a couple. (An assessment of income will ignore Attendance Allowance, Disability Living Allowance and Invalid Carer s Allowance, but will include assumed investment income from any property sold when the proceeds are invested), and c) have less than 150,000 in assets. This includes capital, investments, equity in a property, etc. These limits do not apply to applicants for Greenfields in Cuffley, applicants for studio type properties or any properties at Elizabeth Close in Panshanger. (Figures are correct at the time of printing January 2013 and are subject to change), and d) who are not in need of nursing care. Are there other restrictions? Yes. In certain circumstances we are unable to accept an application from anyone who is a member, a close relative of a member, or an employee/former employee, of Welwyn Garden City Housing Association. In addition, the Association will not consider applications from anyone where there is proven evidence that within the past three years the applicant has breached the terms of a tenancy where there may be grounds for possession (e.g. rent arrears/harassment nuisance/antisocial behaviour). There are planning restrictions applicable to Greenfields in Cuffley. The Association is required to let the one and two bedroomed properties at Greenfields to residents of Cuffley or Northaw, though 2

3 the Association can let the properties to other older people if no residents of Cuffley or Northaw want to move at the time a vacancy occurs. Studio flats can be let to applicants who live outside of Cuffley or Northaw. What circumstances are taken into account when deciding who you house? The Association s letting policy is fair and accountable, is operated without discrimination and gives preference to those persons in greatest housing need. The Association s Lettings and Allocations Policy is written in accordance with all current legislation required of Registered Providers of Social Housing. When deciding who to house, priority is afforded as follows: a) applicants who are homeless, or threatened with homelessness, and are owed a duty under legislation, b) applicants who currently live in unsanitary, overcrowded or unsatisfactory housing, c) applicants whose existing housing accommodation is temporary or occupied on non-secure terms, d) applicants who have a particular need for settled accommodation on medical or social grounds, e) applicants whose social or financial circumstances mean they have difficulty securing settled accommodation. The Association, when considering the aforementioned, will give additional priority to applicants who cannot reasonably be expected to find settled accommodation for themselves. What other circumstances are taken into account? In addition to considering housing need, the Association will also give priority to those applicants with a social, medical and financial need. Furthermore, some priority is given to applicants who have lived in the Welwyn & Hatfield area for a long time and to applicants who would clearly benefit from living in sheltered housing. In respect of medical needs you would be required to produce suitable supporting documentation and evidence to demonstrate that your medical condition would be helped if you were re-housed. Dependent on the circumstances this could be supporting evidence from your GP or Consultant. As appropriate the Association may decide to refer the supporting evidence to its own expert advisors. Are applicants assessed using a points system? Applicants are assessed using a points system, full details of which are available on request. The number of points determines an applicant s need in relation to others on our Housing Register. For each sheltered housing scheme, and for each type of property within the scheme, a points 3

4 system applies. By contacting our Head Office, we can advise you how many points would be required for your preferred property type and scheme. Does it matter if an applicant is on the Council Housing Register? WGCHA would encourage all applicants for sheltered housing to be registered with the Local Authority. Details of how you can register can be found on Welwyn Hatfield Council s website at The policy of WGCHA is that at least 50% of its vacancies are advertised through what is known as the Choice Based Lettings system. How does the Choice Based Lettings (CBL) System work? The aim of CBL is to enable you to choose the type of accommodation you would like to live in and where. It provides you with an opportunity to bid for a property through Herts Choice Homes. At least 50% of WGCHA s properties are advertised through Herts Choice Homes. You will also be able to view properties from other Housing Associations and Local Authorities. housing need band you are in, what size of property you can be considered for and your unique Herts Choice Homes number. Details of available properties are advertised every week on the Herts Choice Homes website. When you see a property you like, which you can be considered for, you need to express your interest by bidding. Bidding does not involve any money. You will be guided on how to bid. This can be done on the internet, by telephone, by text message or by post using a postal coupon. If your bid is successful, you will be contacted by the Council and/or the Housing Association. Arrangements will be made for you to view the property. Whilst your bid may be successful, the final decision as to whether you would be allocated the property rests with the Housing Association. If you have any further questions, please go to the Herts Choice Homes website. Your first step is to register for housing with Welwyn Hatfield Borough Council and complete an application form. You can contact them by telephoning You can also apply on line at Once the Council has accepted you onto their housing register you will be told what 4

5 What happens to my application form once it is received by WGCHA? Your completed application form will be assessed and checked by the Association to see if you are eligible. If you are not eligible, the Association will write to you telling you why. If it appears you are eligible, or there is any doubt, arrangements will be made for the Association s Housing Officer to interview you. The Association s Housing Officer will discuss your application with you and collect the necessary information so your needs can be assessed and the correct number of points awarded. This interview usually takes place in your home. You will have an opportunity to ask any questions and seek clarification on any query you may have. If you do not live within the Welwyn Hatfield area, alternative arrangements to interview you would be made. What happens after the interview has been undertaken? If your points are sufficient you will be placed on our Housing Register. Applications on the Housing Register are placed in the order determined by the number of points. You will be advised, in writing, as to the number of points your application has been awarded. You will also be advised as to how many points are currently required to be actively considered for future vacancies in the sheltered scheme/s of your choice. If your points are insufficient, or you are not eligible after all, your application will be rejected. You will be written to advising you why. Your application may be rejected if there is no realistic hope of rehousing you in the foreseeable future. This is to make sure there is no misunderstanding, as the Association must ensure those with the most pressing housing needs are given the highest priority. 5

6 Your application form information may be retained on our records in case a subsequent application is made. Rejected applicants may apply again after two years, or at any other time if their circumstances change significantly. What size property would be offered? Applicants who have been accepted by the Association are divided into three groups according to the size of the property they would normally be allocated: I. Two bedroomed flats are normally allocated to couples. 2. One bedroomed flats are normally allocated to single people or couples. 3. Studio flats are allocated to single people. WGCHA reserves the right to also offer two bedroom properties to single people in circumstances whereby if a single person was housed, they would be freeing up a property suitable for a family. How long would it be before an applicant receives an offer of accommodation? When a property becomes available, and your application has the highest number of points for that type of property, you will be made an offer. It is not possible to predict when that would be. The Association can advise you of the average number of vacant properties that arise. We can also advise you of the number of points currently required to be actively considered for the type and location of property you are interested in. 6

7 You must remember that at least 50% of our vacancies are advertised through the Choice Based Lettings System. The level of points required varies depending on the sheltered scheme you have expressed a preference for, as well as the property type (i.e. you would require less points for a studio flat than for a one bedroomed flat). However, it must be remembered that at any time a new applicant could be placed on the Register above you, if they have more points and are in greater housing need. What happens if an offer is refused? You are allowed to refuse two reasonable offers of accommodation, after which the Association will review your application. Only in exceptional circumstances would a third refusal be accepted. Can an applicant appeal against any of your decisions? If you feel we have not dealt with your application properly, or if you are unhappy about a decision we have made, you have the right to appeal against the decision. Appeals, which must be made within 28 days of being notified of a decision, should be in writing and addressed to: The Chief Executive Welwyn Garden City Housing Association Ltd 10 Parkway Welwyn Garden City Herts, AL8 6HG The Chief Executive will request a review of your application and respond to your appeal within 28 days. If you are dissatisfied with the Chief Executive s decision, you may appeal to the Association s Chairman. The Chairman will consider the substance of the appeal and notify you of their decision, in writing, within 28 days. If you are unhappy with the decision of the Chairman, you are entitled to contact the Housing Ombudsman Service whose address is: Housing Ombudsman Service 81 Aldwych London WC2B 4HN Telephone:

8 Can an applicant access the information you have regarding their housing application? You are entitled to check that the Association has accurately recorded the information you have provided. If you wish to do so, please contact the Association s Head Office to arrange a mutually convenient time. We must advise that certain third party information provided, i.e. by a doctor/social worker, etc. may be removed prior to inspection. Such information can only be made available with the author s written consent. Does the Association operate an Equality and Diversity Policy? Welwyn Garden City Housing Association is committed to equality of opportunity for all, regardless of sex, race, colour, national or ethnic origin, religious belief, marital status, sexual orientation or disability. The Association has a published Equality and Diversity Action Plan which is available on request. What is your transfer policy if an applicant is already one of your tenants? The Association recognises that people s circumstances change and the property they live in can then become unsuitable. It is with this in mind that there is a section in the points system relevant only for transfer requests from existing tenants. This section is entitled Management Points and ensures good management of the Association s housing stock. Under this section, extra points will be awarded to an application from an existing tenant where they are vacating a larger property for a smaller one (e.g. moving from two bed to one bed), or moving from a more popular property to 8

9 a less popular property (e.g. from an upper floor to a ground floor flat). Points will also be considered for an application where harassment is shown to be a factor, or where there is a neighbour dispute which has proven impossible to reconcile. Residents of the Association s studio flats can also apply for a transfer and are awarded 10 points for each full year of their tenancy. A transfer application will be awarded points in the same way as any other application made under the Lettings Policy. Only in exceptional circumstances will the Association agree that a resident moves from one property to another, if the properties are of the same size and there is no proven housing need. In these circumstances, there would need to be a demonstrable benefit relating to the applicant s medical or social needs. Suitable supporting evidence would be required. Are mutual exchanges allowed? A mutual exchange involves the tenants of Registered Social landlords and/or Local Authorities swapping homes and tenancies. If you find someone you would like to exchange properties with, you will have to apply to both landlords. The Association would not unreasonably refuse permission but will assess whether the person wishing to move to our property is eligible. For more details please contact the Head Office. Are pets allowed? Only in exceptional circumstances. It should also be remembered that residents of Welwyn Garden City Housing Association can apply to Welwyn Hatfield Council for rehousing if they so wish. 9

10 Are you a member of the Home Swapper Scheme? Yes, we are. Details about the Home Swapper Scheme can be found at What happens if an applicant provides false information? If the Association discovers that there has been any misrepresentation, the application will be cancelled immediately. If misrepresentation leads to an applicant being rehoused ahead of other applicants who are more in need, legal action will be taken to recover possession of the property. How do I apply? You should write, telephone or the Association. Full details are provided below: Welwyn Garden City Housing Association 10 Parkway Welwyn Garden City Herts, AL8 6HG Tel: Fax: Further information on WGCHA can be found on our website at Would you need to ask other organisations for information about me? When applying for housing you would be required to sign a statement that enables the Association to make further enquiries with other agencies/third parties. 10

11 Sheltered Housing Sheltered housing is for persons or couples, both of whom must be aged over 60, or for those aged 55 and over if they are registered disabled, or have a significant level of disability. The locations of our sheltered properties are listed below: Hollier Court French Horn Lane 46 one bedroom flats and 11 two bedroom flats Hatfield Elizabeth Close Moors Walk 20 one bedroom flats and 4 two bedroom flats Welwyn Garden City Greenfields South Drive 3 studio flats, 22 two bedroom flats Cuffley and 14 one bedroom bungalows Churchfield House Guessens Road 3 studio flats, 12 one bedroom flats Welwyn Garden City and 8 two bedroom flats Flexicare (Extra Care Sheltered Housing) Flexicare housing is for persons or couples, both of whom must be aged over 60, or for those aged 55 and over if they are registered disabled, or have a significant level of disability. Flexicare properties are allocated differently to sheltered housing properties. The location of our Flexicare properties is shown below: Swan Field Court Welwyn 8 one bedroom flats and 2 two bedroom flats for older people with a diagnosis of dementia Woodside House Bridge Road 14 studio flats, 57 one bedroom flats Welwyn Garden City and 37 two bedroom flats 11

12 This document can be made available in languages other than English. It can be made available in larger print or on audio tape. Welwyn Garden City Housing Association Ltd 10 Parkway, Welwyn Garden City, Hertfordshire, AL8 6HG Telephone: (01707) Fax: (01707) Website: January 2013 back

Supporting documents; DHC publications & HomeSwapper publications. Health & safety; Breach of this policy unlikely to have direct impact on H&S

Supporting documents; DHC publications & HomeSwapper publications. Health & safety; Breach of this policy unlikely to have direct impact on H&S Section; Housing Policy name; Lettings Policy Executive responsible; Housing Manager Review by; Housing Manager Tenant review: Not yet Type of review; Exception Authority to amend; Board Frequency of review;

More information

Supporting documents; Devon Home Choice policy and procedures, Rentplus lettings process and criteria

Supporting documents; Devon Home Choice policy and procedures, Rentplus lettings process and criteria Section; Housing Policy name; Lettings Policy Executive responsible; Housing Manager Review by; Housing Manager Tenant review: Yes Type of review; Exception Authority to amend; Board Frequency of review;

More information

December 2017 Website. Lettings Policy (General Needs Housing)

December 2017 Website. Lettings Policy (General Needs Housing) December 2017 Website Lettings Policy (General Needs Housing) 1. Introduction CHS GROUP (CHS) is a charitable Housing Association which has a duty to ensure its homes are allocated to people in housing

More information

Island HomeFinder. Scheme guide

Island HomeFinder. Scheme guide Island HomeFinder Scheme guide In this guide About Island HomeFinder Page 3 How to use Island HomeFinder Page 4 Which properties can I bid for? Page 6 How are applications prioritised? Page 7 Medical and

More information

Updated July Housing Allocation Scheme

Updated July Housing Allocation Scheme Updated July 2011 Housing Allocation Scheme H2 If you would like this information in large print, Braille or another language, please contact 01702 318111. Contents Page 1 Introduction... 4 1.1 Background...

More information

MAYOR OF LONDON. Please be aware that Housing Moves cannot guarantee a move to everyone who registers for the scheme.

MAYOR OF LONDON. Please be aware that Housing Moves cannot guarantee a move to everyone who registers for the scheme. MAYOR OF LONDON Welcome to the Housing Moves scheme. We know that moving home can be daunting and that giving up a secure tenancy can be a big step. The following information is to advise you on how the

More information

Choice Based Lettings Information Guide

Choice Based Lettings Information Guide )PNF'JOEFS Choice Based Lettings Information Guide Providing Quality Homes & Neighbourhoods HOUSING If you need any help communicating with us or understanding any of our documents, please contact us on

More information

Council and housing association housing

Council and housing association housing Factsheet 8 May 2010 Council and housing association housing About this factsheet This factsheet gives information about rented housing that may be available either from the council (local authority) or

More information

LETTINGS POLICY. Plus Dane Housing Page 1 of 10

LETTINGS POLICY. Plus Dane Housing Page 1 of 10 Table of Contents 1. Our Approach... 2 1.1 Choice Based Lettings... 2 1.2 Alternative Marketing Routes... 3 1.3 Management Moves... 3 1.4 Sensitive Lets... 4 1.5 Local Letting Schemes... 4 1.6 Medical

More information

Housing Allocation Scheme October 2011 Summary

Housing Allocation Scheme October 2011 Summary Housing Allocation Scheme October 2011 Summary Contents 1. Choice Based Lettings 3 2. Bidding Process 4 3. Time Limited Bidding 4 4. Arrears 5 5. Distribution of Properties between Priority Groups 5 6.

More information

POLICY: LETTINGS. 1.0 Introduction. 2.0 Background Legislation. 3.0 Definitions. 4.0 Objectives

POLICY: LETTINGS. 1.0 Introduction. 2.0 Background Legislation. 3.0 Definitions. 4.0 Objectives POLICY: LETTINGS 1.0 Introduction 1.1 Thames Valley Housing (TVH) supports Local Authorities (LAs) with their strategic housing functions and their duties to meet identified local housing needs. 1.2 We

More information

A Home in Swindon. The Council s Housing Allocations Policy

A Home in Swindon. The Council s Housing Allocations Policy A Home in Swindon The Council s Housing Allocations Policy Contents Section Number Section Heading and Contents Page 1 Introduction 3 2 Who can apply to be on the Housing Register 4 3 Who cannot be accepted

More information

A Home in Swindon. The Council s Housing Allocations Policy

A Home in Swindon. The Council s Housing Allocations Policy A Home in Swindon The Council s Housing Allocations Policy Contents Section Number Section Heading and Contents Page 1 Introduction 3 2 Who can apply to be on the Housing Register 4 3 Who cannot be accepted

More information

ALLOCATIONS & LETTINGS POLICY

ALLOCATIONS & LETTINGS POLICY ALLOCATIONS & LETTINGS POLICY 1 Introduction 1.1 CHISEL is a registered housing association dedicated to the development and support of housing co-ops and to a high level of tenant participation in the

More information

Local Lettings Plan. Pines Court, Bakers Corner and East Street Flats. North Dorset District Council. and. Spectrum Housing Group

Local Lettings Plan. Pines Court, Bakers Corner and East Street Flats. North Dorset District Council. and. Spectrum Housing Group Local Lettings Plan Pines Court, Bakers Corner and East Street Flats North Dorset District Council and Spectrum Housing Group Date: 4 th January 2016 V 1 Local Letting Plan Pines Court, East Street Flats

More information

Guide to the housingmoves scheme

Guide to the housingmoves scheme A very warm welcome to housingmoves. You are probably reading this because you would like to move to another part of London. You might want to be closer to your job or training course. You might want a

More information

Your guide to Devon Home Choice

Your guide to Devon Home Choice Your guide to Devon Home Choice Your guide to Devon Home Choice Your guide to Devon Home Choice Devon Home Choice is a way of looking for council and housing association homes. Under Devon Home Choice

More information

Housing Decisions Panel Policy 08/03/2017

Housing Decisions Panel Policy 08/03/2017 Housing Decisions Panel Policy 08/03/2017 Housing Decisions Panel Policy Author: SDV Authorised by: ELT Owned by Housing Ops/Housing (Team/Dept): Demand Issue No: 2.0 Effective from: 8/3/17 Next Review

More information

Affinity Sutton Home Choice User Guide

Affinity Sutton Home Choice User Guide 1 Affinity Sutton Home Choice User Guide Contents 1. How the scheme works 2. Using Affinity Sutton Home Choice 3. Adverts 4. Registration 5. Verification 6. How to place a bid 7. The offer 8. Giving preference

More information

Hampshire Home Choice Scheme Guide

Hampshire Home Choice Scheme Guide Hampshire Home Choice Scheme Guide Your guide to finding affordable homes in the East Hampshire, Eastleigh, Havant, Test Valley and Winchester City Council areas. The guide includes: - A summary of how

More information

Rochdale Borough Council. and Partners. Housing Allocation Policy

Rochdale Borough Council. and Partners. Housing Allocation Policy Rochdale Borough Council and Partners Housing Allocation Policy OWNERSHIP OF POLICY This is Rochdale Borough Council s Housing Allocation Policy. The Council and its partner registered housing providers

More information

ALLOCATIONS & TENANCY POLICY

ALLOCATIONS & TENANCY POLICY HS 035 HAVEBURY HOUSING PARTNERSHIP POLICY ALLOCATIONS & TENANCY POLICY Controlling Authority Director of Operations Policy Number HS035 Status Approved Date July 2016 Review Date July 2019 Amended April

More information

We have written and published this policy so everyone can be clear how:

We have written and published this policy so everyone can be clear how: Uttlesford District Council Housing Allocations Policy/Scheme June 2010 1. Introduction The Council is required, by virtue of Section 167 of the Housing Act 1996 to have an allocations scheme for determining

More information

Renting through L&Q s Intermediate Rent Scheme (IMR)

Renting through L&Q s Intermediate Rent Scheme (IMR) Renting through L&Q s Intermediate Rent Scheme (IMR) 1 Who is L&Q? We are a housing association, a not-for profit organisation with charitable status. We are one of the leading providers of affordable

More information

HOUSING ALLOCATIONS SCHEME (Scheme of Letting Priorities)

HOUSING ALLOCATIONS SCHEME (Scheme of Letting Priorities) HOUSING ALLOCATIONS SCHEME (Scheme of Letting Priorities) Housing Allocations Scheme (Scheme of Letting Priorities) Section 1. Introduction 1.1 Introduction 1.2 Housing Areas 1.3 Transfer Applications

More information

Allocations Policy. Purpose and scope

Allocations Policy. Purpose and scope Allocations Policy Purpose and scope The purpose of this policy is to set out how we allocate our social and affordable rented homes. We offer homes to people who fall within our charitable aims and whose

More information

ALLOCATIONS & TRANSFERS POLICIES & PROCEDURES

ALLOCATIONS & TRANSFERS POLICIES & PROCEDURES ALLOCATIONS & TRANSFERS POLICIES & PROCEDURES FIRST PRODUCED: 1995 REVIEW DATE: 24 JULY 2002 NEXT REVIEW DATE: JULY 2003 MINOR REVIEW OCTOBER 2005 MINOR REVIEW NOVEMBER 2006 REVIEWED: MARCH 2011 MINOR

More information

Mutual Exchange Policy

Mutual Exchange Policy Mutual Exchange Policy Version 1.7 Date of Last Update: 14/12/15 1 Version Control Note: minor updates increase version number by 0.1, major updates increase version number by 1.0. Version Date of Sections

More information

Cross Keys Homes Tenancy Policy

Cross Keys Homes Tenancy Policy Cross Keys Homes Tenancy Policy 1 1. Introduction.. pg. 3 2. Statement of intent. pg. 3 3. Policy aims and objectives... pg. 3 4. Tenancy Types pg. 3-5 5. Mutual Exchange.. pg. 5 6. Succession pg. 5 7.

More information

National Standards Compliance Tenancy Standard Summary Report Quarter /15

National Standards Compliance Tenancy Standard Summary Report Quarter /15 National s Compliance Tenancy 1.1.1 Registered providers shall let their homes in a fair, transparent and efficient way. They shall take into account the housing needs and aspirations of tenants and potential

More information

London Borough of Bromley. Housing Allocation Scheme Summary

London Borough of Bromley. Housing Allocation Scheme Summary London Borough of Bromley Housing Allocation Scheme 202 Summary This leaflet is a summary of Bromley Council s Housing Allocation Scheme. If you want further information or wish to see the Scheme in full

More information

Your guide to mutual exchanges through Tyne and Wear Homes

Your guide to mutual exchanges through Tyne and Wear Homes Your guide to mutual exchanges through Tyne and Wear Homes Your guide to mutual exchanges through Tyne and Wear Homes Tyne and Wear Homes is a lettings service that allows you to search and apply for properties

More information

homes for rent how to apply for a home

homes for rent how to apply for a home homes for rent how to apply for a home Please note that our Plus Dane customer contact telephone numbers refered to throughout this leaflet have now changed to: 0800 169 2988 [free from most UK landline

More information

Tenancy Policy. 1 Introduction. 12 September Executive Management Team Approval Date: Review date: September 2018

Tenancy Policy. 1 Introduction. 12 September Executive Management Team Approval Date: Review date: September 2018 Tenancy Policy Originator: Executive Management Team Approval Date: Policy and Strategy Team 12 September 2017 Review date: September 2018 1 Introduction 1.1 1.2 This Policy sets out how One Vision Housing

More information

Policy on the Discharge of Duty to Homeless Applicants owed a duty under Section 193 of the Housing Act 1996

Policy on the Discharge of Duty to Homeless Applicants owed a duty under Section 193 of the Housing Act 1996 Appendix C Policy on the Discharge of Duty to Homeless Applicants owed a duty under Section 193 of the Housing Act 1996 Version 1 Dated: October 2013 Related documents: Homelessness Strategy SCDC Tenancy

More information

TENURE POLICY. 1.2 The Policy sets out the type of tenancy agreement we will offer when letting our properties for the following tenures.

TENURE POLICY. 1.2 The Policy sets out the type of tenancy agreement we will offer when letting our properties for the following tenures. Part of the Trust s Tenancy Management Framework Level 1 policy approval TENURE POLICY 1. Introduction 1.1 The Vale of Aylesbury Housing Trust (the Trust) is a Registered Provider of homes. In accordance

More information

Wythenshawe Community Housing Group (WCHG) Allocations Policy

Wythenshawe Community Housing Group (WCHG) Allocations Policy Wythenshawe Community Housing Group (WCHG) Allocations Policy Policy Name: Allocations policy Status: Draft Approved by: WCHG Board Drafted by: Carolyn Hadfield Date approved: 21 st September 2016 Date

More information

Shared Ownership. Application Form and Guidance. Please complete and return to:

Shared Ownership. Application Form and Guidance. Please complete and return to: Shared Ownership Application Form and Guidance Please complete and return to: Port of Leith Housing Association Ltd 108 Constitution Street Edinburgh EH6 6AZ Tel : 0131 554 0403 Should you require help

More information

PROPERTY POOL PLUS SUB REGIONAL CHOICE BASED LETTINGS ALLOCATIONS SCHEME

PROPERTY POOL PLUS SUB REGIONAL CHOICE BASED LETTINGS ALLOCATIONS SCHEME Final PROPERTY POOL PLUS SUB REGIONAL CHOICE BASED LETTINGS ALLOCATIONS SCHEME January 2011 1 CONTENTS CHAPTER 1 4 1.1 Introduction 4 1.2 Aims and principles of the sub regional scheme 5 1.3 Statement

More information

HOUSING APPLICATION FORM (Online Application)

HOUSING APPLICATION FORM (Online Application) FOR OFFICE USE ONLY HOUSING APPLICATION FORM (Online Application) Date Sent..... Date Received:... Application Type:... Bed Size: Banding:.. Ref TO ENABLE US TO ASSESS YOUR HOUSING NEEDS, PLEASE ENSURE

More information

South Derbyshire Homefinder

South Derbyshire Homefinder Appendix 1 South Derbyshire Homefinder PROPOSED HOUSING ALLOCATION POLICY For consultation April 2008 Page 1 of 33 1 Page 2 of 33 2 Contents 1.0 Glossary and definition of terms 5 2.0 Introduction 7 3.0

More information

Homeowners guide. A guide to choosing your new home.

Homeowners guide. A guide to choosing your new home. Homeowners guide A guide to choosing your new home www.southwark.gov.uk/aylesbury Contents Introduction 3 Overview of the purchase process for homeowners 4 Buying back your property 5 Compensation 6 Compulsory

More information

Some homes may not be eligible and in those cases we will try to find an alternative property that you can buy.

Some homes may not be eligible and in those cases we will try to find an alternative property that you can buy. 1. Introduction The Voluntary Right to Buy (VRTB) is an 18 month government-led pilot scheme which gives assured tenants of housing associations in the Midlands area the right to buy their home at a discounted

More information

Lodger and sub-letting policy

Lodger and sub-letting policy Lodger and sub-letting policy Date: Author: 1 st July 2015 Sue Wilson for you for your community not for profit TWO RIVERS HOUSING Lodger and Sub-letting Policy 1.0 Introduction 1.1 Two Rivers Housing

More information

SERVICE POLICY MUTUAL EXCHANGES AND SUCCESSIONS OF TENANCY

SERVICE POLICY MUTUAL EXCHANGES AND SUCCESSIONS OF TENANCY SERVICE POLICY MUTUAL EXCHANGES AND SUCCESSIONS OF TENANCY INTRODUCTION This policy was reviewed following the introduction of Choice Based Lettings for the North Yorkshire Sub-Regional area. In light

More information

Information for users

Information for users Information for users www.home4u.org.uk Home4U is the method of allocating properties in North Herts. You now have to choose the properties you are interested in. You won t be offered a property if you

More information

Allocation Policy for New Build Housing

Allocation Policy for New Build Housing Allocation Policy for New Build Housing 1. Recommendations a) Apply the Council s priority criteria for the allocation of new build housing. b) Use the greater flexibility offered within the JMB s Better

More information

Swapping your home. 1

Swapping your home.  1 Swapping your home www.rooftopgroup.org 1 What is a mutual exchange? If you rent your home from Rooftop Housing Group, you can swap your home. We call swapping your home with another tenant a mutual exchange.

More information

Foreword Policy context Strategic context Policy statement Key policy objectives... 6

Foreword Policy context Strategic context Policy statement Key policy objectives... 6 Contents Foreword... 5 1. Policy context... 6 1.1 Strategic context... 6 1.2 Policy statement... 6 1.3 Key policy objectives... 6 2. Legal and regulatory requirements... 8 2.1 Legal requirements... 8 2.2

More information

Choice Based Lettings Policy

Choice Based Lettings Policy Choice Based Lettings Policy Policy Choice Based Lettings Policy Version Reference 1 Approved by MC X EMT MT Date of Approval November 2017 Review Period 6 monthly Review Due May 2018 Policy Champion Director

More information

Northampton Borough Council

Northampton Borough Council Northampton Borough Council Choice Based Lettings and Housing Allocations Scheme For implementation 2008 If English is not your first language or you would like to receive a copy of this document in another

More information

End of fixed term tenancy policy

End of fixed term tenancy policy End of fixed term tenancy policy This policy replaces the related clauses of the Tenancy Policies of Circle 33 and Affinity Sutton Homes (AS) and the AS Fixed Term Tenancy Management Procedure. 1. Purpose

More information

WEST LANCASHIRE BOROUGH COUNCIL HOUSING ALLOCATIONS POLICY

WEST LANCASHIRE BOROUGH COUNCIL HOUSING ALLOCATIONS POLICY WEST LANCASHIRE BOROUGH COUNCIL HOUSING ALLOCATIONS POLICY 1 July 2013 CONTENTS 1.0 Introduction 4 2.0 Aims & Objectives 5 3.0 Principles of the Allocation Scheme 6 4.0 Scope of Policy 7 5.0 Allocations

More information

Housing Allocations. Epping Forest District Council. Scheme

Housing Allocations. Epping Forest District Council. Scheme Housing Allocations Epping Forest District Council Scheme 1 September 2013 Housing Allocations Scheme 1 September 2013 1. Introduction 1.1 The Council is required, under Section 167 (1) [166 (A) (1)] of

More information

UTTLESFORD DISTRICT COUNCIL HOUSING ALLOCATIONS SCHEME

UTTLESFORD DISTRICT COUNCIL HOUSING ALLOCATIONS SCHEME UTTLESFORD DISTRICT COUNCIL HOUSING ALLOCATIONS SCHEME (ALLOCATIONS POLICY) [Type text] January 2015 Uttlesford District Council Housing Allocations Scheme 1. Introduction 1.1 The Council is required,

More information

Southend-on-Sea Borough Council. Tenancy Policy

Southend-on-Sea Borough Council. Tenancy Policy Southend-on-Sea Borough Council Tenancy Policy 2013-18 Tenancy Policy Contents Page No. 1. Introduction 3 2. Strategic Context 3 3. Policy Aims 3 4. The types of tenancies we offer 4 5. Flexible tenancy

More information

Your guide to using Peterborough Homes Choice Based Lettings

Your guide to using Peterborough Homes Choice Based Lettings Your guide to using Peterborough Homes Choice Based Lettings Login details Application (bidding) number Surname of main applicant Date of birth of main applicant What is Peterborough Homes? Peterborough

More information

Housing for Aboriginal and Torres Strait Islander People

Housing for Aboriginal and Torres Strait Islander People Housing for Aboriginal and Torres Strait Islander People July 2008 Housing NSW is committed to providing safe, low cost and culturally appropriate housing and tenancy services for Aboriginal and Torres

More information

Bristol City Council

Bristol City Council Bristol City Council HomeChoice Bristol Housing Allocation Scheme (Amended April 2018) 1 CONTENTS page 1. Introduction and policy statement 4 1.1 Introduction 4 1.2 Policy statement 4 2. Legal framework

More information

HomeFinder. Information Guide. Providing Quality Homes & Neighbourhoods

HomeFinder. Information Guide. Providing Quality Homes & Neighbourhoods HomeFinder Information Guide Providing Quality Homes & Neighbourhoods Introduction Where do I start? If you are a new applicant or existing A1 Housing tenant, HomeFinder will help you to apply for A1 Housing

More information

Housing Options in Birmingham. February 2019

Housing Options in Birmingham. February 2019 Housing Options in Birmingham February 2019 For further help and support visit our website: www.birmingham.gov.uk/housing_options If you are using this document on paper, then use your search engine to

More information

Clare County Council. Social Housing Allocation Scheme

Clare County Council. Social Housing Allocation Scheme Clare County Council Social Housing Allocation Scheme 2017 Clare County Council Comhairle Contae an Chlair Social Housing Allocation Scheme In accordance with section 22 of the Housing (Miscellaneous Provisions)

More information

Rochford District Council LETTING POLICY FOR SOCIAL HOUSING

Rochford District Council LETTING POLICY FOR SOCIAL HOUSING Rochford District Council LETTING POLICY FOR SOCIAL HOUSING 1. INTRODUCTION This guide sets out the Council s procedures should you wish to apply for Social Housing or if you are already a tenant and need

More information

Options for Housing Association Tenants

Options for Housing Association Tenants Options for Housing Association Tenants Adult and Community Services Directorate Housing and Community Support Services Division 7 High Street, Newport, Isle of Wight PO30 1SS Tel: (01983) 823040 Fax:

More information

Shared Ownership Allocations Policy Islington & Shoreditch and Lien Viet Housing Associations

Shared Ownership Allocations Policy Islington & Shoreditch and Lien Viet Housing Associations Shared Ownership Allocations Policy Islington & Shoreditch and Lien Viet Housing Associations 1. Policy statement This policy outlines Islington & Shoreditch Housing Association s (ISHA) and Lien Viet

More information

Innisfree Housing Association Domestic Violence Policy and Procedure. Policy

Innisfree Housing Association Domestic Violence Policy and Procedure. Policy Innisfree Housing Association Domestic Violence Policy and Procedure Policy 1 What is domestic violence? Domestic violence or abuse occurs in a relationship or family environment and maybe within the home.

More information

1.3 The grant of a new tenancy normally follows the allocation of a home by SCH through the Solihull Home Options ( SHO ) scheme.

1.3 The grant of a new tenancy normally follows the allocation of a home by SCH through the Solihull Home Options ( SHO ) scheme. Tenancy Policy 1.0 Purpose of the tenancy policy 1.1 This Policy sets out the types of tenancies, which will be granted to new tenants of Council owned homes from 7 th April 2014. It does not affect those

More information

Shared Ownership Guidance Notes

Shared Ownership Guidance Notes Shared Ownership Guidance Notes For your assistance, this document can also be made available in another language, in Braille, in large print, or on audio cassette. Please ask any member of staff and the

More information

Shared Ownership Policy

Shared Ownership Policy Clydebank Housing Association Ltd. Shared Ownership Policy Finance, Staffing & GP Sub-Committee submission: 15 November 2016 Approved: 15 November 2016 Review date: October 2017 This policy can be made

More information

Appendix 2- full draft scheme Barnet Council

Appendix 2- full draft scheme Barnet Council Barnet Council The Housing Allocations Scheme Approved June 2016 INDEX Section 1. Context and Policy Aims Page 2. LEGAL CONTEXT 3. OUR PRIORITIES FOR SOCIAL HOUSING 4. HOW THE COUNCIL ALLOCATES PROPERTIES

More information

Allocations Policy April 2018

Allocations Policy April 2018 Allocations Policy April 2018 Chapter 1 - Introduction... 2 Chapter 2 - Reasonable Preference... 4 Chapter 3 - Who qualifies for housing?... 5 Chapter 4 - How the housing register operates... 7 Chapter

More information

Lettings Policy. This policy only applies to the letting of properties formerly owned or managed by Affinity Sutton Homes.

Lettings Policy. This policy only applies to the letting of properties formerly owned or managed by Affinity Sutton Homes. Lettings Policy This policy only applies to the letting of properties formerly owned or managed by Affinity Sutton Homes. 1. Purpose and scope This lettings policy is designed to help Clarion to create

More information

Allocations Policy. 1. Scope

Allocations Policy. 1. Scope Allocations Policy 1. Scope 1.1. This policy applies to Clarion Housing Association Limited s general needs homes and homes for older people. It does not apply to allocations to extra care and supported

More information

Policy Statement. Aims. SMT/ET August 2016

Policy Statement. Aims. SMT/ET August 2016 SMT/ET August 2016 Policy Statement This policy outlines Housing Solutions approach to the sale and allocation of shared ownership homes. Shared Ownership provides a solution to the housing needs of those

More information

ADVICE NOTE BUYING AND SELLING YOUR FLAT. A summary of the typical events when buying and selling a leasehold flat

ADVICE NOTE BUYING AND SELLING YOUR FLAT. A summary of the typical events when buying and selling a leasehold flat ADVICE NOTE BUYING AND SELLING YOUR FLAT A summary of the typical events when buying and selling a leasehold flat 2 CONTENTS Note: As the leading trade body for residential leasehold management, ARMA is

More information

Annual Report to South Cambridgeshire District Council Tenants [DRAFT TEXT]

Annual Report to South Cambridgeshire District Council Tenants [DRAFT TEXT] APPENDIX A Annual Report to South Cambridgeshire District Council Tenants [DRAFT TEXT] Welcome Welcome to our first annual report to tenants that sets out our performance as a landlord and the commitments

More information

Mutual Exchange Policy

Mutual Exchange Policy Mutual Exchange Policy Author I Jekyll Job Title Operations Director Approved by / Date Operations Committee October 2012 Approved by Challenge Group / Date October 2012 Review Date October 2016 Cross

More information

Assignment, Mutual Exchange and Succession Policy

Assignment, Mutual Exchange and Succession Policy Assignment, Mutual Exchange and Succession Policy Date submitted to the Board: February 2013 Policy to take effect from: February 2013 To be reviewed: February 2016 Version No. 4.1 Introduction This policy

More information

Homemove Housing allocation service in Sussex. Scheme user guide.

Homemove Housing allocation service in Sussex. Scheme user guide. Homemove Housing allocation service in Sussex Scheme user guide www.homemove.org.uk Welcome to Homemove Homemove is the lettings scheme for: Adur Brighton & Hove Chichester Eastbourne Hastings Lewes Mid

More information

Homefinder Lettings Policy. Ashfield District Council Mansfield District Council

Homefinder Lettings Policy. Ashfield District Council Mansfield District Council Homefinder Lettings Policy Ashfield District Council Mansfield District Council CONTENTS Page 1. Ashfield and Mansfield Sub-Regional Partnership 1.1 Introduction 4 1.2 Governance 4 2. Statement of Choice

More information

Perth and Kinross. Common Allocations Policy

Perth and Kinross. Common Allocations Policy Perth and Kinross Common Allocations Policy April 2016 2 Contents Summary 4 1 Introduction 5 2 Our Aim, Objectives and Principles 7 3 Applying for Housing 8 4 Your Application 9 5 Types of Housing and

More information

CORK COUNTY COUNCIL ALLOCATION SCHEME

CORK COUNTY COUNCIL ALLOCATION SCHEME CORK COUNTY COUNCIL ALLOCATION SCHEME Section 22 of the Housing (Miscellaneous Provisions) Act, 2009 and Social Housing Allocation Regulations 2011 (S.I. No. 198 of 2011) This Scheme was adopted by Members

More information

Royal Borough of Kensington and Chelsea. Tenancy Policy

Royal Borough of Kensington and Chelsea. Tenancy Policy Royal Borough of Kensington and Chelsea Tenancy Policy 1. Purpose 1.1 The purpose of this policy is to detail how the Royal Borough of Kensington and Chelsea (the Council) will issue tenancies to the social

More information

The Scottish Social Housing Charter

The Scottish Social Housing Charter The Scottish Social Housing Charter April 2017 2 The Scottish Social Housing Charter Table of contents page 1. Introduction 2 2. Charter outcomes and standards 5 3. A note about language 12 3 1. Introduction

More information

Your housing options.

Your housing options. Your housing options www.circle.org.uk/circle33 Contents Under Occupation Scheme 3 Applying for a Transfer 4 Mutual Exchange 6 Fly the Nest 8 Local Authority 10 Enhanced Mobility Options 12 Home Ownership

More information

homes for rent how to apply for a home

homes for rent how to apply for a home homes for rent how to apply for a home Please note that our Plus Dane customer contact telephone numbers refered to throughout this leaflet have now changed to: 0800 169 2988 [free from most UK landline

More information

Homeowners Handbook. A guide to your home and community

Homeowners Handbook. A guide to your home and community Homeowners Handbook A guide to your home and community 2 Welcome to your home -- This handbook was designed with the help of residents. It provides a short guide to the services we provide and your responsibilities

More information

Luton Borough Council. Choice Based Lettings Allocations Scheme

Luton Borough Council. Choice Based Lettings Allocations Scheme Luton Borough Council Choice Based Lettings Allocations Scheme Luton B.C. Allocations Policy January 2017 Contents 1. Introduction 4 2. Scheme Objectives 5 3. Types of Tenancy or Tenancy Changes that Are

More information

ALLOCATION SCHEME. Effective from the day of 24 th April In this Scheme, unless the context otherwise requires:-

ALLOCATION SCHEME. Effective from the day of 24 th April In this Scheme, unless the context otherwise requires:- COMHAIRLE CATHRACH CHORCAÍ CORK CITY COUNCIL ALLOCATION SCHEME In accordance with Section 22 of the Housing (Miscellaneous Provisions) Act 2009 and Social Housing Allocation Regulations 2011 (S.I. No.

More information

You must include with your form all evidence required, as detailed on page 7 in order that we can award you with the correct level of priority.

You must include with your form all evidence required, as detailed on page 7 in order that we can award you with the correct level of priority. Dear Applicant, Please find enclosed our combined Housing Application and medical questionnaire form there is no need at this stage, for your GP to provide us with any information unless you require an

More information

Approved by Management Committee 25/02/15

Approved by Management Committee 25/02/15 Date Issued February 2015 Department Title Objective Responsible Housing Shared Ownership To set out our policy in relation to the management, allocation and sale of Shared Ownership properties Director

More information

Somerset West Landlord & Tenant Services (SWeLT)- Deposit Guarantee Scheme

Somerset West Landlord & Tenant Services (SWeLT)- Deposit Guarantee Scheme Somerset West Landlord & Tenant Services (SWeLT)- Deposit Guarantee Scheme Policy Document 1. Introduction 1.1 Anyone looking to rent a property from a private landlord, may be required to provide a cash

More information

The impact of the bedroom tax on stock management by social landlords March 2014

The impact of the bedroom tax on stock management by social landlords March 2014 The impact of the bedroom tax on stock management by social landlords March 2014 www.cihscotland.org If you have any questions about this survey please contact david.bookbinder@cih.org Tel: 0131 225 4544

More information

Choice-Based Letting Guidance for Local Authorities

Choice-Based Letting Guidance for Local Authorities Choice-Based Letting Guidance for Local Authorities December 2016 Contents Page 1. What is Choice Based Lettings (CBL) 1 2. The Department s approach to CBL 1 3. Statutory Basis for Choice Based Letting

More information

Lettings Policy. Author: Kerri Hargreaves Tel:

Lettings Policy. Author: Kerri Hargreaves Tel: Lettings Policy Author: Kerri Hargreaves Tel: 01225 715750 Email: k.hargreaves@selwoodhousing.com All policies are the responsibility of the leadership team to own, deliver, disseminate, monitor and review

More information

A Guide to Housing and Disabled Facilities Grant

A Guide to Housing and Disabled Facilities Grant Society for Mucopolysaccharide Diseases MPS House, Repton Place White Lion Road, Amersham Buckinghamshire, HP7 9LP, UK 0345 389 9901 mps@mpssociety.org.uk www.mpssociety.org.uk Mucopolysaccharide and related

More information

MUTUAL EXCHANGES EXPLAINED

MUTUAL EXCHANGES EXPLAINED MUTUAL EXCHANGES EXPLAINED HAFOD HOUSING ASSOCIATION July 2013 ABOUT THIS BOOKLET This leaflet has been designed to help explain how mutual exchanges work. CONTENTS 3 What is a mutual exchange? 3 Why mutually

More information

A New Future For Heathside and Lethbridge. Heathside and Lethbridge Regeneration Offer to Leaseholders

A New Future For Heathside and Lethbridge. Heathside and Lethbridge Regeneration Offer to Leaseholders A New Future For Heathside and Lethbridge Heathside and Lethbridge Regeneration Offer to Leaseholders Contents A OFFER TO LEASEHOLDERS 5 1 Introduction 2 Non Resident Leaseholders 3 Summary of Options

More information

CONTROLLING AUTHORITY: Head of Housing & Community Services. DATE: August AMENDED: Changes to Starter Tenancies.

CONTROLLING AUTHORITY: Head of Housing & Community Services. DATE: August AMENDED: Changes to Starter Tenancies. TENANCY POLICY CONTROLLING AUTHORITY: Head of Housing & Community Services ISSUE NO: 3 STATUS: LIVE DATE: August 2014 AMENDED: Changes to Starter Tenancies 1 Index 1.0 Purpose of the Policy 2.0 Tenancy

More information

Tenancy Policy March 2016

Tenancy Policy March 2016 Tenancy Policy March 2016 0. DOCUMENT CONTROL 0.1 SUMMARY This policy provides a summary of the types of tenancy which Golden Gates Housing Trust may use, how changes to a tenancy may occur during the

More information