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TABLE OF CONTENTS VOLUME 1 Page Table of Cases... TC-1 Glossary... G-1 Table of Concordance... CON-1 Introduction and History... IH-1 Residential Tenancies Act, 2006... RTA-1 Section Part I Introduction 1. Purposes of Act... RTA-1 2. Interpretation... RTA-5 3. Application of Act... RTA-42.10 4. Provisions conflicting with Act void... RTA-42.35 5. Exemptions from Act... RTA-42.38 6. Other exemptions... RTA-48 7. Exemptions related to social, etc., housing... RTA-49 8. Rent geared-to-income... RTA-52.1 9. Application to determine issues... RTA-52.3 Part II Tenancy Agreements 10. Selecting prospective tenants... RTA-53 11. Information to be provided by landlord... RTA-56.4 12. Tenancy agreement... RTA-56.4 13. Commencement of tenancy... RTA-60.1 14. No pet provisions void... RTA-62 15. Acceleration clause void... RTA-65 16. Minimize losses... RTA-66 17. Covenants interdependent... RTA-66.5 18. Covenants running with land... RTA-68 19. Frustrated contracts... RTA-69 Part III Responsibilities of Landlords 20. Landlord s responsibility to repair... RTA-71 1 (ORTL) (2015 Rel. 3)

Ontario Residential Tenancies Law 21. Landlord s responsibility re services... RTA-86.2 22. Landlord not to interfere with reasonable enjoyment... RTA-86.6 23. Landlord not to harass, etc... RTA-86.16(3) 24. Changing locks... RTA-88.1 25. Privacy... RTA-88.6 26. Entry without notice... RTA-88.6 27. Entry with notice... RTA-88.7 28. Entry by canvassers... RTA-88.8 29. Tenant applications... RTA-88.17 30. Order, repair, comply with standards... RTA-88.29 31. Other orders re s. 29... RTA-94.11 32. Eviction with termination order... RTA-102(1) Part IV Responsibilities of Tenants 33. Tenant s responsibility for cleanliness... RTA-102.1 34. Tenant s responsibility for repair of damage... RTA-102.1 35. Changing locks... RTA-102.8(1) 36. Tenant not to harass, etc... RTA-102.9 Part V Security of Tenure and Termination of Tenancies Security of Tenure 37. Termination only in accordance with Act... RTA-102.11 38. Deemed renewal where no notice... RTA-108.2 39. Restriction on recovery of possession... RTA-110.1 40. Distress abolished... RTA-114 41. Disposal of abandoned property if unit vacated... RTA-114 42. Disposal of property, unit abandoned... RTA-117 Notice of Termination General 43. Notice of termination... RTA-120 44. Period of notice... RTA-124.1 45. Effect of payment... RTA-127 46. Where notice void... RTA-128 Notice by Tenant 47. Tenant s notice to terminate, end of period or term... RTA-128 Notice by Landlord at End of Period or Term 48. Notice, landlord personally, etc., requires unit... RTA-128.1 49. Notice, purchaser personally requires unit... RTA-136.4 50. Notice, demolition, conversion or repairs... RTA-138 2

Table of Contents 51. Conversion to condominium, security of tenure... RTA-144.1 52. Compensation, demolition or conversion... RTA-145 53. Tenant s right of first refusal, repair or renovation... RTA-147 54. Tenant s right to compensation, repair or renovation... RTA-149 55. Tenant s right to compensation, severance... RTA-150 56. Security of tenure, severance, subdivision... RTA-150.1 57. Former tenant s application where notice given in bad faith... RTA-150.2 58. Notice at end of term or period, additional grounds... RTA-152.3 Notice by Landlord Before End of Period or Term 59. Non-payment of rent... RTA-153 60. Termination for cause, misrepresentation of income... RTA-160.4 61. Termination for cause, illegal act... RTA-162 62. Termination for cause, damage... RTA-175 63. Termination for cause, damage, shorter notice period... RTA-178 64. Termination for cause, reasonable enjoyment... RTA-180 65. Termination for cause, reasonable enjoyment of landlord in small building... RTA-188.5 66. Termination for cause, act impairs safety... RTA-188.7 67. Termination for cause, too many persons... RTA-188.15 68. Notice of termination, further contravention... RTA-190 Application by Landlord After Notice of Termination 69. Application by landlord... RTA-192 70. No application during remedy period... RTA-194.3 71. Immediate application... RTA-207 72. Landlord or purchaser personally requires premises... RTA-207 73. Demolition, conversion, repairs... RTA-218.1 74. Non-payment of rent... RTA-224 75. Illegal act... RTA-230.3 76. Application based on animals... RTA-230.4 Application by Landlord No Notice of Termination 77. Agreement to terminate, tenant s notice... RTA-242.1 78. Application based on previous order, mediated settlement... RTA-245 79. Abandonment of rental unit... RTA-250.4 Eviction Orders 80. Effective date of order... RTA-253 81. Expiry date of order... RTA-254 3 (ORTL) (2015 Rel. 3)

Ontario Residential Tenancies Law 82. Tenant issues in application for non-payment of rent... RTA-254 83. Power of Board, eviction... RTA-255 84. Expedited eviction order... RTA-267 85. Effect of eviction order... RTA-268 Compensation for Landlord 86. Compensation, unit not vacated... RTA-270 87. Application... RTA-270.1 88. Arrears of rent when tenant abandons or vacates without notice... RTA-270.5 89. Compensation for damage... RTA-270.7 90. Compensation, misrepresentation of income... RTA-274.2 Death of Tenant 91. Death of tenant... RTA-275 92. Landlord may dispose of property... RTA-276.1 Superintendent s Premises 93. Termination of tenancy... RTA-276 94. Application to Board... RTA-281 Part VI Assignment, Subletting and Unauthorized Occupancy 95. Assignment of tenancy... RTA-286.17 96. Tenant s notice to terminate, refusal of assignment... RTA-292.4 97. Subletting rental unit... RTA-292.5 98. Tenant application... RTA-298.3 99. Tenant s notice, application re subtenant... RTA-301 100. Unauthorized occupancy... RTA-301 101. Overholding subtenant... RTA-304 102. Compensation, overholding subtenant... RTA-304.1 103. Compensation, unauthorized occupant... RTA-304.1 104. Miscellaneous new tenancy agreements... RTA-305 Part VII Rules Relating To Rent General Rules 105. Security deposits, limitation... RTA-307 106. Rent deposit may be required... RTA-310 107. Rent deposit, prospective tenant... RTA-312.4(1) 108. Post-dated cheques, etc... RTA-312.8 109. Receipt for payment... RTA-312.10 4

Table of Contents General Rules Governing Amount of Rent 110. Landlord s duty, rent increases... RTA-312.10 111. Landlord not to charge more than lawful rent... RTA-313 112. Lawful rent when this section comes into force... RTA-318.2 113. Lawful rent for new tenant... RTA-319 114. Notice to new tenant, order under par. 6, 7 or 8 of s. 30(1) in effect... RTA-319 115. Application by new tenant... RTA-324 Notice of Rent Increase 116. Notice of rent increase required... RTA-325 117. Compliance by landlord, no notice required... RTA-326 118. Deemed acceptance where no notice of termination... RTA-328 12-Month Rule 119. 12-month rule... RTA-328 Guideline 120. Guideline increase... RTA-329 Agreements to Increase or Decrease Rent 121. Agreement... RTA-332 122. Tenant application... RTA-332.1 123. Additional services, etc... RTA-333 124. Coerced agreement void... RTA-335 125. Decrease in services, etc... RTA-335 Landlord Application for Rent Increase 126. Application for above guideline increase... RTA-336.3 127. Two ordered increases... RTA-348.2 Reductions of Rent 128. Utilities... RTA-349 129. Capital expenditures... RTA-350 130. Reduction in services... RTA-351 131. Municipal taxes... RTA-356.1 132. Application for variation... RTA-358 133. Application, reduction in municipal taxes... RTA-358.2 5 (ORTL) (2015 Rel. 3)

Ontario Residential Tenancies Law Illegal Additional Charges 134. Additional charges prohibited... RTA-359 Money Collected Illegally 135. Money collected illegally... RTA-364 136. Rent deemed lawful... RTA-364.6 Part VIII Smart Meters and Apportionment of Utility Costs 137. Smart meters... RTA-365 138. Apportionment of utility costs... RTA-369 Part IX Care Homes Responsibilities of Landlords and Tenants 139. Agreement required... RTA-374 140. Information to tenant... RTA-374.1 141. Tenancy agreement: consultation, cancellation... RTA-374.1 142. Entry to check condition of tenant... RTA-374.2 143. Assignment, subletting in care homes... RTA-374.2 144. Notice of termination... RTA-374.2 145. Termination, care homes... RTA-374.3 146. Notice of termination, demolition, conversion or repairs... RTA-374.5 147. External care providers... RTA-374.5 Transferring Tenancy 148. Transferring tenancy... RTA-375 Rules Related to Rent and Other Charges 149. Rent in care home... RTA-376 150. Notice of increased charges... RTA-376 151. Certain charges permitted... RTA-376 Part X Mobile Home Parks and Land Lease Communities General 152. Application... RTA-377 153. Interpretation... RTA-377 Responsibilities of Landlords and Tenants 154. Park rules... RTA-378 155. Information about property assessment... RTA-378 6

Table of Contents 156. Tenant s right to sell, etc... RTA-379 157. Landlord s right of first refusal... RTA-382 158. Advertising a sale... RTA-383 159. Assignment... RTA-383 160. Restraint of trade prohibited... RTA-386 161. Responsibility of landlord... RTA-386 Termination of Tenancies 162. Mobile home abandoned... RTA-387 163. Death of mobile home owner... RTA-388 164. Termination under s. 50... RTA-389 Rules Related to Rent and Other Charges 165. Assignment of existing tenancy agreement... RTA-390 166. Entrance and exit fees limited... RTA-391 167. Increased capital expenditures... RTA-392 Part XI The Landlord and Tenant Board 168. Board... RTA-393 169. Composition... RTA-396 170. Chair and vice-chair... RTA-397 171. Quorum... RTA-397 172. Conflict of interest... RTA-397 173. Expiry of term... RTA-398 174. Power to determine law and fact... RTA-398 175. Members, mediators not compellable... RTA-399 176. Rules and Guidelines Committee... RTA-400 177. Information on rights and obligations... RTA-400 178. Employees... RTA-401 179. Professional assistance... RTA-401 180. Reports... RTA-401 181. Board may set, charge fees... RTA-402 182. Fee refunded, review... RTA-402 Part XII Board Proceedings 183. Expeditious procedures... RTA-405 184. SPPA applies... RTA-413 185. Form of application... RTA-418 186. Combining applications... RTA-418 187. Parties... RTA-419 188. Service... RTA-420.1 189. Notice by Board... RTA-422 7 (ORTL) (2015 Rel. 3)

Ontario Residential Tenancies Law 190. Board may extend, shorten time... RTA-423 191. How notice or document given... RTA-424 192. How notice or document given to Board... RTA-427 193. Time... RTA-428 194. Board may mediate... RTA-429 195. Money paid to Board... RTA-430 196. Board may refuse to proceed if money owing... RTA-430.2 197. Where Board may dismiss... RTA-430.3 198. Joinder and severance of applications... RTA-430.4 199. Application severed... RTA-430.4 200. Amendment and withdrawal of applications... RTA-430.4 201. Other powers of Board... RTA-430.6(1) 202. Findings of Board... RTA-430.10 203. Determinations related to housing assistance... RTA-430.23 204. Conditions in order... RTA-430.24 205. Order payment... RTA-430.28(1) 206. Agreement to settle matter... RTA-430.28(2) 207. Monetary jurisdiction; deduction of rent; interest... RTA-430.31 208. Notice of decision... RTA-433 209. Order final, binding... RTA-433 210. Appeal rights... RTA-436.4 211. Board may appeal Court decision... RTA-442.10 212. Substantial compliance sufficient... RTA-443 213. Electronic documents... RTA-445 214. Contingency fees, limitation... RTA-445 Part XIII Municipal Vital Services By-Laws 215. Definition... RTA-447 216. By-laws respecting vital services... RTA-447 217. Notice by supplier... RTA-449 218. Inspection... RTA-450 219. Services by municipality... RTA-450 220. Appeal... RTA-451 221. Payments transferred... RTA-451 222. Use of money... RTA-452 223. Immunity... RTA-452 Part XIV Maintenance Standards 224. Prescribed standards and complaints... RTA-453 225. Inspector s work order... RTA-454 226. Review of work order... RTA-454 8

Table of Contents Part XV Administration and Enforcement 227. Duties of Minister... RTA-455 228. Delegation... RTA-455 229. Investigators and inspectors... RTA-455 230. Inspections... RTA-455 231. Warrant... RTA-457 232. Protection from personal liability... RTA-458 Part XVI Offences 233. Offences requiring knowledge... RTA-459 234. Other offences... RTA-461 235. Harassment, interference with reasonable enjoyment... RTA-464 236. Attempts... RTA-464 237. Directors and officers... RTA-464.1 238. Penalties... RTA-464.1 239. Limitation... RTA-465 240. Evidence... RTA-465 Part XVII Regulations 241. Regulations... RTA-466 Part XVIII Transition 242. Applications made under Tenant Protection Act, 1997.. RTA-468.4 243. Proceedings before other bodies under earlier legislation... RTA-468.6 244. Orders, etc., under former Act... RTA-468.6 245. Information from former Rent Registry... RTA-468.6 246. Use of certain forms... RTA-468.6 Part XIX Other Matters 247. Commercial Tenancies Act... RTA-468.9 248. Condominium Act, 1998... RTA-469 249. Consumer Protection Act, 2002... RTA-469 250. Co-operative Corporations Act... RTA-469 251. Education Act... RTA-469 252. Mortgages Act... RTA-469 253. Personal Health Information Protection Act... RTA-471 254. Private Security and Investigative Services Act, 2005... RTA-471 255. Real Estate and Business Brokers Act, 2002... RTA-471 256. Residential Complex Sales Representation Act... RTA-471 257. Social Housing Reform Act... RTA-471 9 (ORTL) (2015 Rel. 3)

Ontario Residential Tenancies Law 258. Tenant Protection Act, 1997, amendments... RTA-471 259. Tenant Protection Act, 1997, repeal... RTA-472 260. Toronto Islands Residential Community Stewardship Act, 1993... RTA-473 261. Access to Justice Act, 2006 (Bill 14)... RTA-473 Commencement and Short Title 262. Commencement... RTA-473 263. Short Title... RTA-474 VOLUME 2 Appendices Appendix A Regulations Table of Contents... REG-i O. Reg. 516/06... REG-1 O. Reg. 517/06... REG-62 O. Reg. 394/10... REG-75 Appendix B Landlord and Tenant Board Forms Table of Contents... Landlord/Tenant Forms... LTF-i LTF-1 Appendix C Landlord and Tenant Board Interpretation Guidelines Table of Contents... IG-i Interpretation Guidelines... IG-1 Appendix D Landlord and Tenant Board Rules of Practice Table of Contents... RP-i Social Justice Tribunals Ontario Common Rules... RP-1 Landlord and Tenant Board s Specific Rules of Practice... RP-6 Practice Direction on Representation before Social Justice Tribunals Ontario... RP-85 Practice Direction on Litigation Guardians before Social Justice Tribunals Ontario... RP-88 Practice Direction on Fee Waiver Requests... RP-95 Practice Direction on Applications Involving Non-Profit Housing Co-operatives... RP-98 Practice Direction on Case Management... RP-104 10

Table of Contents Appendix E Complaint Process Procedure Table of Contents... CPP-i Complaint Process Procedure... CPP-1 Words and Phrases... WP-1 Index... I-1 11 (ORTL) (2015 Rel. 3)

TABLE OF CONTENTS VOLUME 2 Page Appendices Appendix A Regulations Table of Contents... REG-i O. Reg. 516/06... REG-1 O. Reg. 517/06... REG-62 O. Reg. 394/10... REG-75 Appendix B Landlord and Tenant Board Forms Table of Contents... Landlord/Tenant Forms... LTF-i LTF-1 Appendix C Landlord and Tenant Board Interpretation Guidelines Table of Contents... IG-i Interpretation Guidelines... IG-1 Appendix D Landlord and Tenant Board Rules of Practice Table of Contents... Socila Justice Tribunals Ontario Common Rules... Landlord and Tenant Board s Specific Rules of Practice... Practice Direction on Representation before Social Justice Tribunals Ontario... Practice Direction on Litigation Guardians before Social Justice Tribunals Ontario... RP-i RP-01 RP-1 RP-85 RP-88 Appendix E Complaint Process Table of Contents... CPP-i Complaint Process Procedure... CPP-1 Words and Phrases... WP-1 Index... I-1 1 (ORTL) (2013 Rel.8)