Preventive Maintenance Program

Preventive Maintenance Program

Introduction Village Properties at Sunriver announces a new Preventive Maintenance Program.** This program has been created to better determine the condition of occupied homes. Often trouble lurks in unknown areas and resulting problems may not be realized until the problem is an emergency, for example attic condensation resulting in mold. The key to maintaining a profitable rental property is identifying and resolving potential concerns before a problem can arise. Purpose To check all major components of a house including structure, roofing, electrical, heating and cooling, insulation, plumbing and interior on a routine basis in order to document and advise property owner of conditions that may need attention. Scope To Address and identify conditions relevant to the integrity of an occupies rental property. ** NOTE: The Preventive Maintenance Program is designed for homes that have been occupied longer than one year. Inspections of new properties coming into the management of Village Properties are identified as New Property Inspections. Move Out Inspections are those which occur after a tenant moves out for the purpose of identifying any charges against an outgoing tenant s security deposit.

Facts and Statistics 7 Principles of a Healthy Home Dry Clean Safe Ventilated Pest Free Maintained Contaminant Free Play offence, not defense. Proactive maintenance is key to preventing small problems from becoming big issues. Without proactive maintenance your home could lose 10% of its value. Routine maintenance can increase the value of a home by 1% each year. The net effect of regular maintenance is to slow the rate of depreciation. Over time, annual maintenance costs average more than $3,300, according to data from the U.S. Census. Directors Credit Union and LendingTree.com, agree, placing maintenance costs at 1% to 3% of a homes initial price. This means owners of a $200,000 house should plan to budget $2,000 to $6,000 per year for ongoing upkeep and replacements. Acknowledgements & Credits: National Center for Health Housing, HouseLogic.com, Oregon Environmental Council

Preventive Maintenance - Advantage Determine condition of home on an annual basis. No deferred maintenance as a result of occupancy. Tenants may not be able to identify and report issues that may become a problem. To identify cosmetic, custodial and unforeseen issues that may impact the property investment. To identify a strategy of maintaining the integrity of the property investment. To further education efforts of tenants in occupied homes. To add an additional layer of protection by testing and checking the age and functionality of smoke and carbon monoxide detectors. To identify and report tenant abuse, unauthorized pets or roommates. Retention of tenancy. Tenants remain longer in well maintained homes.

Exterior: Foundation: Cracks or shifting Yes No Foundation vents Yes No Lot: Drainage: Lot drains away from house Yes No Soggy Areas: Roof: Overall appearance: Trees encroaching Yes No Broken shingles or moss on shingles Yes No Gutters: Present Yes No/attached Yes No

Exterior: Siding: Siding condition: Good Fair Poor Cracks or discolorations: Yes No Paint condition: Good Fair Poor Loose boards: Yes No Dangling wires: Yes No Drives/Walkways: Concrete/Blacktop condition: Good Fair Poor Trip hazards: Cracks/unlevel or broken issues: Specify:

Exterior: Fences/retaining walls/gates: Loose posts or railings: Yes No Retaining walls bulging or crumbling: Yes No Loose boards/rails: Yes No Specify: Steps: Good Fair Poor Porches/Decks: Specify: Porch covers: Sagging ceilings Yes No Porch posts/railings: loose Yes No Height: Deck Width: Railings/Pickets

Exterior: General Outside Condition: Yard: Landscaped Yes No Trees: Danger trees or trees encroaching Yes No Condition/ Out Buildings: Pump Houses/Storage Shed/Shops: Other:

Interior: Doors/Windows: Weather-strip: Good Fair Poor Seal condition: Cracked/Broken: Yes No Locks: Doors/Windows: Working Locks: Yes No Walls/Ceilings: Paint Condition: Other (wood/paneling) specify:

Interior: Floors: Type: Rooms: Condition: Stairs/Loft railing: Condition: Railing pickets: Meet code - Yes No Smoke/CO detectors: Qty: Locations: Age(s):

Interior: Electrical: Outlets: Working Yes No Specify if No: Locations: GFI: Breakers: Attic: Insulation condition: Noticeable uneven settling or cold spots: Yes No Basement/Crawlspace: Crawlspace or Basement: Overall condition: Noticeable concerns:

Interior: Preventive Maintenance Plumbing/Hot water heater: Detectable Leaks (specify): Overall condition: Heating System: Furnace Baseboard Cadet Filter Yes No Overall condition: Cabinetry/Countertops: Kitchen: Bathrooms: Other:

Interior: Preventive Maintenance Appliances: Range: Yes No Condition: Refrigerator: Yes No Condition: Dishwasher: Yes No Condition: Microwave: Yes No Condition: Washer/Dryer (Provided) hose condition: Toilets/Showers: Qty: Locations: Age(s)/Condition: Tile: Backsplash: Grout: Caulk Comments:

Preventive Maintenance Program Participation/Authorization Participation/Authorization Village Properties will schedule the inspection based on occupancy. The property owner and tenant(s) will be notified prior to the inspection. See the enclosed Participation and Authorization form to indicate option to accept or decline. Please return in within 14 days of receipt. A self addressed and stamped envelope is included for your convenience. Cost Cost is determined on a square foot basis. The sq. ft. is determined as defined in the Deschutes County Registry. Cost per sq. ft. is $0.10. Example: 2000 sq. ft. X $0.10 per sq. ft. = $200.00. Upon completion of the inspection a full report along with any bids will be forwarded to the property owner in a timely manner. In the event Village Properties submits a bid to do the recommended work and the property owner accepts the bid from Village Properties, the cost of the inspection will be waived if the accepted bid is $750.00 or higher. Village Properties will provide bids from vendors as necessary depending on the scope of the recommended work. **Disclaimer: This Preventive Maintenance Program should not be confused with an appraisal, municipal code inspection, an environmental audit or a home owner s warranty. This inspection is not intended to be used as a replacement to a home inspection, nor does it meet the Standards of Practice of the National Association of Home Inspectors (NAHI).

Village Properties at Sunriver Preventive Maintenance Program Accept/Decline Agreement Property Address: Owner hereby agrees to accept or decline participation in the Preventive Maintenance Program: Agree to program and associated cost. Decline participation in the program at this time. NOTE: Village Properties at Sunriver recommends a yearly inspection by property owner for those declining participation in the program. Village Properties at Sunriver cannot confirm or guarantee the condition of home components as specified in the inspection program without participation. Date: Printed Name: Signature:

Village Properties at Sunriver Maintenance Team Joe Shrum Maintenance Manager Joe has worked both in the office as well as on the Maintenance Team for Village Properties. With outstanding customer service Joe has wide knowledge of construction. Joe s experience in Property Management has provided him with the ability to assess emergency response needs. With many years of remodeling experience Joe has the precision skills required for projects large and small, such as: Framing and deck construction Tile floors, countertops and backsplashes Hardwood flooring Carpet and vinyl installation Painting interior/exterior Trim and finish work

Village Properties at Sunriver Maintenance Team Chris Murders Chris is the newest member of the Village Properties Maintenance Team. With over 7 years experience in facility management and landscape; as well as, residential complex maintenance turnover, Chris brings a wide knowledge base and an attention to detail that fits perfectly into the Village Properties family of experienced maintenance personnel. With attention to detail, Chris will offer experience in such areas as: Electrical Plumbing Fire suppression systems General construction Ian Dudley Ian joined the Village Properties maintenance team in 2015. With over 15 years of maintenance and construction experience including at resorts in Oregon, California, Alaska, and Hawaii, Ian brings wide knowledge of differing state requirements which translate into working knowledge in such areas as: Appliances Plumbing Electrical Painting Equipment operation Risk and hazard assessment Trim and finish work Mechanical aptitude