FED UP WITH YOUR CURRENT PROPERTY MANAGER?? CHOOSING A BOUTIQUE AGENCY MIGHT BE THE ANSWER

FED UP WITH YOUR CURRENT PROPERTY MANAGER?? CHOOSING A BOUTIQUE AGENCY MIGHT BE THE ANSWER

CHOOSE TEAM GALETTO TO MANAGE YOUR INVESTMENT PROPERTY. WHY? BECAUSE We have organically built a rent roll based on SERVICE We choose the properties we wish to look after and have built a reputation offering high quality properties which are well presented and well looked after. Tenants are in fact choosing to rent from us We deliberately build a strong relationship with yourself, the landlord We deliberately build a strong relationship with our mutual client, the tenant We get to know your property intimately so that we can protect your investment We present your home on the internet by using high quality professional photographs and floor plan. This attracts strong numbers at the open home and therefore strong results We conduct rental open homes at the same level of service as sales open homes We use qualified sales professionals to operate the rental open homes, not unqualified junior property managers after all, your future tenant is buying the property but on a monthly basis they need to be sold to and serviced at a high level We approach potential tenants with the same level of service as potential purchasers and treat them with respect and honesty You can be assured that the prospective tenant will be well-vetted and capable of looking after your home. We diligently look for high-calibre tenants We distribute goody bags at all our rental open homes complete with information about the home including a floor plan, the local area and some water and chocolates We consistently achieve strong rental returns for all our investment properties

We work quickly to secure a suitable tenant to reduce the vacancy period and save you money We leave a Welcome Pack at the home when the tenants move in a nice surprise for a new tenant and a lovely way to forge a mutually beneficial relationship We leave a manual at the property which includes detailed instruction booklets on kitchen and laundry appliances, remotes, alarms and any other data required to enjoy the home We respond to service calls the same day We look after your property as if it were our own WE JUST WORK HARDER!

PROPERTY MANAGEMENT In order to obtain a strong rental return as well as a quality tenant, we recommend carrying out the following: Good professional photos showing the property furnished as well as a floor plan- tenants have furniture too! This is a one-off shoot which can be re-used should the property need to be re-leased. A small charge will apply direct from the supplier We write strong headlines and catchy copy to make your property stand out Your property will be uploaded to the internet with the professional photos and floor plan and will feature on the following websites: - www.domain.com.au - www.realestate.com.au - www.galettorealestate.com.au The cost of advertising on the above websites is $550, this includes priority placement A signboard will be installed outside the property featuring our eye catching pink/magenta company colour. A small charge will apply-$130 to install and remove the sign board A video of the property with a guided tour by Kate Galetto. (This is an excellent way of securing a corporate tenant from overseas. It is also very unique for a rental property and shows the confidence of the landlord in the property value.) A small charge will apply direct from supplier All major re-location agencies are emailed with your listing immediately. They are often the best source of acquiring excellent quality corporate tenants with company guarantees Our job is to make your property stand out to prospective tenants and to encourage them to view the home. Our unique style of marketing achieves this

OUR FEES Galetto Real Estate Listing Fee for sourcing and securing a quality tenant is equal to 2 weeks rent Galetto Real Estate Management Fee is 7.7% (including GST) of the monthly rental income Lease preparation fee $30 Lease renewal fee is 1 weeks rent. Renewing the lease gives security to both the landlord and tenant. Many agencies allow an expired lease to roll over month to month- this gives no security to the landlord and allows a tenant to give only 21 days notice to vacate

Meet Team Galetto Kate Galetto BA Hons LREA Principal/ Licensee Phone: (02) 9960 2789 Fax: (02) 9960 2790 Mobile: 0417 246 687 Email: kate@galettorealestate.com.au Samantha Schiavi Property Consultant Phone: (02) 9960 2789 Fax: (02) 9960 2790 Mobile: 0427 593 280 Email: sam@galettorealestate.com.au

RENTING YOUR HOME Why does one property rent within days and another linger for months on the market? Once priced correctly, below are some helpful tips to ensure your property gets snapped up by a quality tenant. These tips also help to minimize any future tenant complaints or alteration requests by ensuring that the fundamentals of the property are in working order. This will save you money in the long run. THE GROUNDWORK 1. MAKE THOSE MINOR REPAIRS- Call out fees from tradesmen can be pricey. If you know of a minor repair within the property that needs addressing, call upon your handyman partner, friend or relative to give you a helping hand. Or alternatively, we have handpicked the most reliable, efficient and cost effective tradespeople with whom we liaise to get the job completed 2. A QUICK FRESHEN UP- We tend to organise an entry clean for the new tenant. This usually consists of a basic once over to freshen up the place. All surface areas are cleaned, any curtains or window treatments, floors, bathrooms, and kitchen. We can recommend a reliable cleaning company at a reasonable price. 3. DON T LEAVE YOUR NEW TENANT IN THE DARK! - Ensure all light globes are working 4. ENSURE SECURITY- Check that any alarms or security intercoms are working. Door and window locks must also be reliable. Check that fly screens are not torn. Tenants need to feel safe and secure in their new home 5. ALLOW FOR PRIVACY- Make sure that all windows have sufficient coverings and are in working order, particularly in the bathroom and bedrooms

6. ELIMINATE UNPLEASANT ODORS- Cat smells and tobacco smells are highly unpleasant and can deter a prospective tenant. Remove any soft furnishing with these smells and make sure rooms are aired out 7. EASY ACCESS- If your property is within an apartment block, ensure that there are three sets of keys, particularly if a couple move in. These include: security keys to the front entrance of the building, keys to the front door of the apartment and remote controls to any garaging. Please note, one set is retained by us at Galetto Real Estate 8. MAKE THEM SAFE- Stair lighting should be more than adequate, stair railings must be tight and secure, and runners or carpeting to be tacked securely. Balcony railings must be compliant, check with council first- this is a must if a family are to move in 9. PASSING ON WATER CHARGES- New tenancy laws state that if a landlord is to pass on water charges, water saving devices must be installed as well as no leaking taps within the property 10. HAVE A MAINTENANCE GAME PLAN- The rental figure should include the monthly cost of a gardener or pool cleaner. To rely on tenants to maintain these generally ends in overgrown lawns, dying plants and murky pool water- an added expense in the long run. We will put together a plan for you to cover on-going maintenance items. This is one of your valuable assets and needs to be maintained to command the highest rental return and strongest selling price 11. NEW PURCHASE- If it has not been carried out already, we suggest that you take out Home Contents Insurance to cover fixtures and fittings within the property against incidents like fire or flood-this is an owner s responsibility. Within an apartment complex, Strata insurance covers common property only. Public liability insurance should also be taken out as well. You do not want to be sued by a tenant who injures themselves while with in your property

12. APPLIANCE MAINTENANCE- An unfurnished apartment usually does not include general electrical appliances such as a fridge, microwave, washing machine or dryer, as any repairs and maintenance falls upon you the owner. A service call out to the property regarding a broken down appliance can cost up to $120, plus materials and labour. From our experience one of the below options is advised -Goods can be removed from the property prior to advertising for rent - Goods can be sold to the tenant for the sum of a $1 to indicate that it is their responsibility to repair or replace if they break down and/ or remove. They are required to remove these appliances at the end of the tenure 13. TELL EVERYONE YOU MEET THAT YOUR HOME IS FOR RENT. Why keep it a secret? Your neighbours across the street may have a friend who has been waiting to move into the neighbourhood. Word of mouth is a strong selling aid. If each person you tell that your house is for rent tells two more people, and those people each tell two more people, word can spread quite rapidly 14. REMAIN OPTIMISTIC. As long as we have done the preparation work correctly- The perfect tenant will be knocking soon!

INTEGRITY DISCIPLINE COMMITMENT EXCELLENCE RESULTS STRENGTH PASSION HONESTY SERVICE ACHIEVEMENT SPIRIT HUMILITY SUCCESS MENTAL TOUGHNESS Making it Work For You