One Host, One Home: New York City (February 2017 Update)

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One Host, One Home: New York City (February 2017 Update) Key Figures About Airbnb s NYC Community Today, we re releasing updated information about the Airbnb community in New York City. This covers the time period between February 1, 2016 and February 1, 2017. Some key facts include: 96 percent of Airbnb hosts who share an entire home have only one entire home listing. Most hosts share their space occasionally. The median nights booked per listing over the past year is 50. The median annual earnings citywide is $5,499, an economic life preserver for many hosts who are struggling to live an increasingly expensive city. In order to promote home sharing in primary residences only, we have acted on a one host, one home policy in NYC and have taken down 4,019 listings that appeared to be shared by hosts with multiple listings that could impact long term housing availability. 1 The borough breakdown of removed listings is as follows: The Bronx: 31 Brooklyn: 810 Midtown Manhattan: 1,085 2 Other Manhattan: 1,729 Queens: 235 Staten Island: 33 3 Unknown Borough: 96 While we continue to identify and remove listings that do not reflect our vision for our community, Airbnb has also taken a number of steps to further protect permanent housing. As of November 1, 2016, hosts are barred from listing more than one active entire home listing within the five boroughs, with certain exceptions for traditional B&Bs, long-term corporate housing, etc. In addition, the company has issued a comprehensive reform agenda-- Sharing for a Stronger New York-- which calls on the State Legislature to distinguish between everyday New Yorkers 1 Includes all entire home removals from November 1, 2015 to February 1, 2017. 2 Midtown Manhattan includes the zip codes 10001, 10010, 10016, 10017, 10018, 10019, 10020, 10022, and 10036. 3 This category includes listings for which Airbnb does not have complete address information or zip code information.

One Host, One Home Report, New York City 2 who occasionally rent out their homes to make ends meet and illegal hotel operators who remove permanent housing from the market. We remain committed to working with leaders across the Empire State to further progressive policies that protect public safety and affordable housing, while fostering the economic opportunity of home sharing for New York families, businesses, and communities. Active Listings as of February 1, 2017 This chart shows the number of listings, spread across New York City. Borough Entire Home Private Room or Shared Space Total Bronx 203 468 671 Brooklyn 8,031 10,062 18,093 Midtown Manhattan 3,578 1,571 5,149 Other Manhattan 9,908 7,429 17,337 Queens 1,396 2,487 3,883 Staten Island 93 141 234 Unknown 295 321 616 New York City Total 23,504 22,479 45,983

One Host, One Home Report, New York City 3 4 Median Nights Booked Per Typical Listing Feb. 1, 2016 Feb. 1, 2017 This chart shows how often listings are booked in New York City. Borough Median Nights Booked: Entire Home Listings Median Nights Booked: Private Room and Shared Space Listings Median Nights Booked: All Listings Bronx 70 88 84 Brooklyn 42 57 48 Midtown Manhattan 51 59 53 Other Manhattan 44 56 48 Queens 59 74 67 Staten Island 127 104 114 New York City Total 45 59 50 4 The median nights booked metric presents the median value for all listings that were active on the site as of the beginning of the study period, and had at least one booking during the study period. Presenting the median value for listings which were active as of the start of the study period provides the most representative values for a year s worth of booking activity.

One Host, One Home Report, New York City 4 5 Median Annual Typical Airbnb Listing Earnings Feb. 1, 2016 Feb. 1, 2017 This chart shows how much the median Airbnb listing earned in the last 12 months. Borough Median Annual Airbnb Earnings Bronx $3,820 Brooklyn $4,408 Midtown Manhattan $8,221 Other Manhattan $6,072 Queens $4,936 Staten Island $6,287 New York City Total $5,499 5 The median annual earnings presents the median value for all listings on the site as of the beginning of the study period that had at least one booking during the study period. Presenting the median value for listings which were active as of the start of the study period provides the most representative values for a year s worth of earning.

One Host, One Home Report, New York City 5 Number of Hosts By Count of Active Entire Home Listings Number of Active Listings Per Host Borough 1 2 3 4 5 6 or more Total Number of Hosts Bronx 178 7 1 2 0 0 188 Brooklyn 7,063 292 44 10 5 7 7,421 Midtown Manhattan 2,540 78 17 6 6 39 2,686 Other Manhattan 8,709 167 31 14 7 11 8,939 Queens 1,218 47 12 2 2 2 1,283 Staten Island 79 4 2 0 0 0 85 Hosts with listings in multiple boroughs N/A 27 6 4 0 9 46 Total 19,787 622 113 38 20 68 20,648 Additional Details: Hosts With More Than One Listing Some hosts offer long-term housing, setting limits that only allow for guest reservation requests of 30 days or more. We continue to monitor listings from hosts with more than one entire home listing and at this point have determined, to the best of our knowledge, that many are appropriate for our community. For example if the listing is part of a primary residence (in-law suites), or if the host is managing someone else s primary residence on their behalf.

One Host, One Home Report, New York City 6 Listings as of February 1, 2017 # of active listings Listings as % of all active entire home listings in NYC Listings as % of total all active listings in NYC Total number of entire home listings managed by hosts with more than 1 entire home listing 3,422 15% 7% Long-term entire home listings (30+ days) + licensed hotels 102 <1% <1% All other entire home listings from hosts with more than 1 entire home listing 3,320 14% 7% Sources of Airbnb Host Revenue From February 1, 2016 to February 1, 2017, 87 percent of host earnings in NYC have come from guest stays in private and shared spaces, long-term stays lasting at least 30 days, and short-term stays with hosts who have only one entire home listing. Additional income from those hosts with more than one listing comes from listings that appear to be appropriate for our community. For example if the listing is part of a primary residence (such as an inlaw suite), or if the host is managing someone else s primary residence on their behalf. 6 Source of Host Earnings Percent of Total Revenue, February 1, 2016 February 1, 2017 Stays in Private Rooms & Shared Spaces 24% Stays in entire home listings (see below)* 76%* Total 100% 6 This table reflects the percentage of revenue from shared space and private rooms. Prior releases only showed the percentage of revenue from entire home listings. In addition, our methodology has shifted to more accurately distinguish hosts with two or more active concurrent listings from hosts who have had more than one listing, but never concurrently.

One Host, One Home Report, New York City 7 *Stays in entire home listings Percent of Total Revenue, February 1, 2016 February 1, 2016 Short-term, where hosts had only one such listing 55% Long-term stays (Including stays at listings that accept both short and long term stays.) 7% Other short-term, entire home listing stays with hosts managing more than one such listing at time (see below)** 13%** Total 76% **Other short-term, entire home listing stays with hosts managing more than one such listing at time Hosts with 2 entire homes offered on a short term basis Percent of Total Revenue, December 1, 2015 December 1, 2016 8% Hosts with 3 entire homes offered on a short term basis 2% Hosts with 4 entire homes offered on a short term basis Hosts with 5 entire homes offered on a short term basis Hosts with 6 or more entire homes offered on a short term basis < 1% < 1% < 1% Total 13% Additional Background on Airbnb Hosts According to an annual survey of Airbnb hosts conducted in February 2016: 7 67 percent of Airbnb hosts in New York earn low, moderate, or middle incomes. 76 percent of Airbnb hosts in New York use the money they earn sharing their space to stay in their home. 57 percent of Airbnb hosts in New York City have unsteady incomes. Many are freelancers, part-time workers, or students. 7 Middle income is defined by HUD as households earning up to and including 200% of Area Median Income (AMI).

One Host, One Home Report, New York City 8 Airbnb supports small business entrepreneurs. 17 percent of hosts said they used Airbnb to support themselves while launching a new business. 90 percent of our hosts share a property that is their permanent home. Frequently Asked Questions What does the room type of a listing mean? When a host creates a listing, a host selects one of three room types for their listing: Shared room Private room Entire home/apartment When you book a shared room, you share a room and the entire space with other people. When you book a private room, you have a bedroom to yourself, but share some spaces with others. With an entire home/apartment, you have an entire space to yourself. Is Airbnb taking housing off the market and making housing in New York City harder to find and more expensive? We have heard from thousands of New Yorkers who have told us that Airbnb is an economic life preserver and the only way they can afford to stay in an expensive city. Airbnb strongly opposes illegal hotels and continues to remove listings that appear to be controlled by commercial operators and do not reflect Airbnb s vision for our community. On a broad level, Airbnb listings represent a fraction of the housing stock in New York City. 8 Census estimates indicate that there are 275,955 vacant housing units in New York. Many of the listings that we initially focused on are not vacant, but even if we assumed they are vacant, they would represent only 1.1% of all vacant units and 0.1% of all housing units in New York City. Nonetheless, we support a one host, one home policy in New York which is why we have removed over 4,000 listings since November 2015 and continue to monitor our platform so that they do not reappear. On November 1, 2016, Airbnb launched a new tool that restricts hosts to a single, active entire home listing within the City of New York. Our research shows that the overwhelming majority of our hosts are sharing their primary home. By sharing their home on Airbnb, hosts use the extra money they earn to make New York more, not less, affordable. Who are these hosts who are sharing their entire homes? Some critics wrongly assume entire home listings have been converted into full-time 8 U.S. Census Bureau, 2014 New York City Housing and Vacancy Survey. Includes Vacant for Rent and All Other Vacant homes.

One Host, One Home Report, New York City 9 rentals for tourists and are mostly offered by commercial operators. In fact, many New Yorkers regularly travel for work or pleasure, and countless hosts share their home on Airbnb when they are away. While they may be out of town, these hosts work before, during and after their guests stay to ensure their guests enjoy their stay in New York City. What is an unwelcome commercial operator and how do you identify them? We regularly examine our community and we are alerted to unwelcome commercial activity by examining a series of factors including, but not limited to: The number of listings controlled by a host. The quality of the listing, as measured by the features and amenities provided by the host. Guest reviews and the type of experience the host provides. We are committed to ensuring Airbnb guests have unique, local experiences and we remove listings offered by commercial operators who fail to provide the kinds of experiences our hosts and guests deserve. Do your hosts and guests pay hotel taxes in New York? For more than two years, we have asked New York lawmakers to change tax rules so we can collect and remit hotel and other occupancy taxes on behalf of our hosts and guests. We already do this in over 220 other jurisdictions around the world. We are now collecting taxes in Tompkins, Sullivan, St. Lawrence, Franklin, Delaware, Essex, Otsego, and Schuyler counties, as well as the bordering states of Connecticut, Pennsylvania, and Vermont. We urge New York leaders to allow our community to contribute even more to the City and State. We recently projected that statewide tax collection would yield approximately $90 million in its first year alone.