Mount Avenue Cottages

Mount Avenue Cottages House Rules 1. OFFICE HOURS: The Napa Valley Community Housing office is open Monday through Friday from 9:00 a.m. to 5:00 p.m. The office is located at Five Financial Plaza, Suite 200, Napa, CA 94558. The office is closed on Saturdays, Sundays and holidays. The office phone number is (707) 253-6140. EMERGENCY TELEPHONE NUMBERS: a. Fire, Ambulance and Police - 911 b. Cell 249-3012 or 249-5097 2. RENT: All rent is due and payable on the first day of each month. Rent received after the fifth (5th) day of each month will be subject to a $25.00 late charge. All returned checks are subject to a $15.00 fee. Checks returned for whatever reason will also be considered late. Your security deposit will not be used as rent. For everyone's safety, rent will not be accepted in cash form. 3. KEYS: A key is issued to each household. Keys are to be in the possession of adults only. Charges for lost keys will be made at the rate of $10 per key. There shall be no alterations or replacement of locks without prior notification to the Manager, who must retain a mastered pass key to all premises to be used in case of emergencies and for maintenance. Should a recurring lockout problem exist, Resident may be charged $10.00 per lockout. 4. NOISE: Residents shall not make nor permit any disturbing noises in the buildings, parking areas, or common areas by themselves, their families, employees, agents, visitors, or licensees, nor shall Residents permit anything to be done by such persons which will interfere with the rights, comfort or convenience of others. Please do not play, or permit to be played, any musical instrument or operate any stereo, radio, or television on the premises in such a manner as to be disturbing or annoying to other occupants in the building during all hours, and, in particular, between the hours of 10:00 p.m. and 8:00 a.m. 5. CARE OF YOUR UNIT: A. All shelves and drawers are to be lined with non-contact paper. B. Garbage disposals are to be used only when running cold water at "full blast". Continue to run the water for a few seconds after the disposal is shut off. i. Make sure that none of the following are put into the disposal: Stones, bones, fruit pits, metal or fibrous material such as paper, cloth, tape, celery or corn silk. ii. If a disposal unit is damaged and has to be replaced because of negligent use, the Resident will be charged for the replacement. C. Do not put sanitary napkins, disposable diapers, paper towels or any other inappropriate object into the toilet. If there is a blockage caused by any such 1

object being thrown or dropped into the toilet and a plumber needs to be called, the Resident will be charged for the call. D. Inappropriate objects removed from the plumbing and/or appliances are not considered normal maintenance, and service and/or damage charges will be assessed. E. Windows and window coverings: i. Interior window cleaning is the responsibility of the Resident. If assistance is needed in removing or replacing windows or screens, please contact the office. ii. Please close all windows and doors when necessary to avoid possible damage from storm, rain, or other elements. You shall be responsible for all damage resulting from failure to do so. iii. All broken windows are the Resident's responsibility unless another party is responsible, clearly identified and pays for the damage. Management will replace any broken window or windows and charge the Resident. iv. Window coverings are provided and are intended to lend an overall uniform appearance. These shall not be replaced without prior written approval of the Manager. v. Backyards, porches and patio areas should be kept in a clean, organized, safe and sanitary condition. Backyards should be kept free of weeks and other debris. No hazardous materials may be stored on property 6. PARKING: Parking for tenants and guests is available in the area across from the cottages. Car repairs of any kind are not allowed due to insurance restrictions. All vehicles in an unacceptable condition, improperly parked, abandoned, non-operational or not registered will be towed with prior notice. Trailers, boats, campers, recreational vehicles, etc., may not be parked without written permission from Management. All motorcycles, motorbikes, etc., must be parked in the parking lot--they are not to be parked outside or inside the apartment. Vehicles are not to be "backed" into a parking space. One automobile space per unit will be assigned to Residents owning an automobile. A copy of current registration is to be on file with Management at all times. Residents will be given written notice and time to remove any problem vehicle. 7. TRASH/RECYCLING/YARD WASTE: Every household will have one (1) brown trash container, one (1) blue recycling container, and one (1) green yard waste container. They are picked up at the Mount Avenue curb once a week. All trash is to be secured in a bag before putting it into the trash container. Put all tin cans, aluminum, glass, plastic, paper, newspaper and cardboard in the blue recycling container. Flatten all cardboard. All yard waste is to be placed in the green container. 8. MAINTENANCE: Contact the Property Management for repairs or maintenance during posted office hours at the telephone number listed above, Monday through Friday. Emergency calls will be handled promptly. Residents will be charged for repairs by invoice for damages beyond normal wear and tear. The Resident will be given 30 days to pay for the damages or to begin a payment plan agreed to by Management. Resident is responsible for cooperating with Management in pest control. Please call the emergency number on the first page for maintenance emergencies in the evening or on weekends and holidays. 2

9. ALTERATIONS AND LOCKS: Please check with Management for acceptable methods of hanging pictures or posters so as to avoid excessive damage to the walls. Painting, staining, wall papering or changing or repairing locks will not be done without the prior written permission of Management. 10. CEILINGS: Residents are not to hang plants, lamps, mobiles, etc. on the ceilings for whatever reason. 11. SIGNS: No signs, advertisements, etc., shall be affixed to any part of the premise which can be viewed by the general public. 12. SMOKE ALARMS AND LIGHT BULBS: Each rental unit is completely furnished with an operable smoke alarms and light bulbs for all fixtures. It is the Resident's responsibility to replace light bulbs thereafter, and to inform Management if smoke detector becomes inoperable. 13. STORAGE: Bicycles, toys and other personal effects are not to be left in the common areas of the premises. No gasoline, paint or other flammable materials will be stored on the premises. No mops, brooms or similar items should be left within sight on patios or balconies. 14. COMMON AREAS: Garage sales are not permitted on property for insurance purposes. No playing in parking lot and no open containers of any alcoholic beverages are allowed in common areas. Residents are responsible for keeping entryways, railings and surrounding areas free of clutter. Dust rags, mops, and rugs shall not be shaken out of windows. Caution, care and cleanliness in the use of common areas and facilities is the responsibility of each Resident and guest. Management reserves the right to post additional rules regarding such area's facilities. 15. VEHICLE REGISTRATION: All cars must be registered at the rental office. The following information will be required to register the vehicle: A. Current car registration in the name of the tenant for each vehicle that will be parked on the property. B. License plate number and full description of vehicle. 16. PETS: Except for those Residents who have specially trained pets to assist them with seeing or hearing disabilities, no pets are allowed on the premises. 17. VISITING GUESTS: A. Management encourages the visiting of friends and relatives. We ask only that you consider your neighbors and see that your guests are reasonably quiet. B. Tenants may have overnight guests a total of no more than twenty-one (21) consecutive or sixty non-consecutive days per year (without prior written permission). 3

C. Visiting pets will absolutely not be allowed: Any Resident who allows a guest pet in his/her apartment will be required to pay for a commercial extermination of the unit and will be subject to the consequences of violating the Residential Lease. D. Residents will be held legally and financially responsible for the actions and damage of their guests or visitors, and are expected to make them aware of these Rules and Regulations. 18. DRUG-FREE COMMUNITY: It is agreed that by signing your signature below you acknowledge, agree and understand that: A. Under California Landlord/Tenant Law, the use of your tenancy premises for illegal sale of drugs and other controlled substances as defined by the Penal Code and the Health and Safety Codes of the State of California is considered an incurable violation of terms of the rental agreement and this section of the House Rule and will result in an action for unlawful detainer for your immediate eviction of the premises. B. The possession, use, sale or distribution of drugs by the undersigned or any of the undersigned's guests, visitors, friends or relatives in or about the premises of the apartment complex will not be tolerated and will result in eviction. C. It is further agreed that in the event a conviction is made upon your premises for the use, sale, distribution or delivery of drugs shall also constitute grounds for an immediate eviction from your unit. 19. INSPECTIONS: Management reserves the right to enter Resident's dwelling as often as Management deems necessary to check for deferred maintenance, change heating/air conditioning filters, etc. These inspections will be done with twenty-four (24) hour notice and during business hours. 20. DAMAGES: Resident will pay all damages beyond normal wear and tear, including drain stoppages, which Resident or their guests have caused. Appliances, plumbing fixtures, heating and electrical systems must be used only for purposes and in the manner for which they were designed. Countertops will burn if hot objects are set directly on them. Resident will be responsible for damage. Place excess grease of any kind in a container and dispose with your regular garbage. Residents will be required to pay for all damage caused by their negligence or thoughtlessness to apartment, furnishings, appliances, and laundry equipment. Do not drive nails in woodwork or walls or apply adhesives such as tape, or put in screws or hooks. If you desire to install any appliance or fixture to woodwork or walls, consult with Management first for help and information in order to avoid damage. 21. SECURITY DEPOSIT POLICY: In order to avoid any misunderstanding, this is our policy with regard to the disbursement of Resident's security deposit: A. All keys belonging to the complex must be turned into the office. There will be a $20.00 charge for missing keys. B. Resident to remove all items not belonging to their units (trash, furniture, food, etc.) and make a reasonable attempt at cleaning the unit--bathroom and kitchen to be thoroughly cleaned. C. Painting will be charged if the walls or woodwork is damaged beyond ordinary wear and tear (excessive nail holes, non-washable marks, nicks, etc.). 4

D. Carpets will be cleaned and will be charged to the Resident. E. Any repair to or replacement of blinds due to damage beyond normal wear and tear at any time during occupancy or upon move-out will be the full responsibility of the Resident. F. All monies owing (rent and unpaid maintenance invoices) will be deducted. G. All notices to vacate must be in writing. They must be delivered to and acknowledged by Management at least thirty (30) days prior to termination of tenancy. Resident is responsible for rent for the full 30 days of his/her notice to vacate. 22. HOUSE RULE MODIFICATIONS: Management reserves the right, upon thirty (30) days written notice to Resident, to make such further reasonable rules and policies as in its judgment may, from time to time to be needed for the safety, care, cleanliness, protection and preservation of good order therein. Resident Council will participate in rule change development. We the undersigned have read, understand, agree to and have received a copy of this document. Mount Avenue Apartments Management Company Management Title Print name 5