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Planning & Economic Development SUBJECT: Request for Feedback regarding amendments to the Downtown Development Code relating to Personal Service Uses and Drive Through Facilities AGENDA ITEM: 11.f. MEETING DATE: May 22, 2012 VILLAGE BOARD REPORT TO: Village President and Board of Trustees FROM: Mary M. Bak, Director of Development, (847) 904-4304 Jeff Brady, Director of Planning, (847-904-4306 THROUGH: Todd Hileman, Village Manager PURPOSE AND ACTION REQUESTED: Staff requests Board direction and feedback regarding potential Downtown District code amendments relating to service uses and drive-through facilities. BACKGROUND: The Board conducted a workshop on April 25, 2012, at which a presentation by U.S. Equities, public comment, and board discussion resulted in direction to staff to develop language to amend the Downtown Code to permit selected service uses on the ground floor and drivethrough facilities as conditional uses. Following the workshop, staff reviewed the zoning ordinances of the representative municipalities that were used at the workshop, compared the language to the current Glenview ordinance, and developed potential code language for consideration. DISCUSSION: Service Uses: Communities typically apply two different models when defining permitted uses and conditional uses in a zoning district. Uses are either specifically listed or defined as a category of uses, which is the current practice of the Village of Glenview. The Downtown Development Code defines uses broadly, and lists a few specific examples to provide context, such as service (finance, insurance, real estate, personal, medical and professional, specialty schools, child care). Appendix A is a chart of the comparison communities with an example of how the code is displayed. The consensus at the workshop was to develop a text amendment that would 1

allow establishments providing personal services that support pedestrian activity as permitted uses in the downtown, and to allow offices and other service uses as conditional uses. Based on this information, the following language is proposed: Proposed Definition Uses permitted within the Downtown Development District: Personal Service Establishments - A business which provides frequent or recurrent personal services directly to customers at the site of the business, or which receives goods from or returns goods to the customer which have been treated or processed at another location. These services include, but are not limited to, day care, dry-cleaning and laundry establishments, tailors, hair salon, cosmeticians, tanning salons, postal substations, package delivery and pick-up stations, shoe repair shops, computer service establishments, interior design studios, photography studio, specialty schools and training studios (music, dance, fitness, yoga, pilates studios, martial arts, home crafts, and art) and domestic pet services. Office and other Special Uses- The comparison communities permit these above the ground floor and as conditional uses on the ground level. Some communities provide for specific threshold requirements for these uses in addition to the normal standards for conditional uses. These include: That the applicant demonstrates that the establishment of the Conditional Use will not be injurious to the character of the downtown or central business district (Deerfield) That the amount of uses that are not retail or permitted personal uses be limited to 10% of the linear street frontage in the district (Wilmette and Libertyville) (Note, Wilmette limits the amount of personal service uses to 10% of the linear street frontage as well.) Staff recommends that the Board consider adding these additional requirements to Office and other Special Uses and permit the uses as conditional uses in the Downtown Development District. Drive Through Uses If permitted, these are permitted as conditional or special uses in the central business district, however, certain communities have specific threshold requirements for drive-throughs in that must be met in all cases. Appendix B provides a table of how the comparison communities treat these uses. The Downtown Development Code defines drive-throughs as follows: Drive-through facilities: any business engaged in the sale of service of any item where the delivery of such item is to patrons remaining in a vehicle. The following language is offered for consideration: Amend the Use tables within the Downtown Development Code to provide that Drivethrough Facilities are permitted as Conditional Uses subject to the following conditions in addition to the standards for conditional uses found in Section 98-50 of the Municipal Code: 2

o Ancillary to a primary business on the site. o Access limited to one drive-way on Glenview Road; must have access to a secondary street or alley. o Stacking must be provided for on-site and not on the public roadway. o That the applicant demonstrate that the drive-through facility will not be hazardous to pedestrians or bicyclists. o That the applicant must demonstrate that the on-site circulation does not impede access to on-site required parking spaces or obstruct major traffic aisles. RECOMMENDATION: Staff requests direction to draft a text amendment to the Downtown Development Code to include: 1. Personal Service establishments permitted in the Downtown Development District on the ground floor 2. Office and Other Service uses permitted in the Downtown Development District above the ground floor and as a conditional use on the ground floor, subject to a maximum 10% of the linear street frontage of the district 3. Drive-through uses permitted in the Downtown Development District as conditional uses. ATTACHMENTS: Appendix A: Service Use language from representative communities Appendix B: Drive through comparisons 3

APPENDI A SERVICE USES 4

Municipality Naperville (B-4 Downtown Core) Wilmette (VC-Village Core) Park Ridge (U-Core) Libertyville (C-1 Downtown Core) Downers Grove (BD Downtown Business) Deerfield (C-1 Village Center) Highland Park (B5 Central Business) Glen Ellyn (C5 Central Business District) Northbrook (C-1 Specialty Commercial) Definition Model (describes the use and lists examples or categories of uses) List Model Glenview- Current Downtown District (D-D) Definitions Office Use: establishments engaged in the provision of goods and services in an office setting, usually by professionals. This includes business, government, professional, medical, or financial services and includes such occupations as accountants, economic consultants, doctors, dentists, architects, software developers, researches and designers. Retail Use: Businesses that provide goods/merchandise to the general public for personal or household consumption and render services incidental to the sale of those goods. Also, restaurants. Service Use: Businesses that provide services (as opposed to goods) to the general public. (Examples include hotels, finance, real estate, insurance, travel agencies, health and educational services, and galleries.) Drive-through facilities: any business engaged in the sale of service of any item where the delivery of such item is to patrons remaining in a vehicle. Naperville- Definitions SERVICES, COMMERCIAL: Permitted in downtown core district (B-4) The business or occupation of doing convenience work for others for a fee with the services performed on-site and goods available for purchase on-site. Commercial services depend on 5

visibility to attract walk-in customers. Examples of commercial service uses include banks, barbershops, beauty shops/salons, dry cleaning, shoe repair, tailor shops, photography studios. Accessory retail is allowed, up to a maximum of twenty-five percent (25%) of the customer area, in conjunction with permitted commercial service uses. SERVICES, GENERAL: Permitted in the downtown core district, not permitted below the second floor. The business or occupation of doing work for others for a fee with a primary business, office, showroom or training component. General services are typically scheduled by appointment. Uses include business, professional, medical or dental offices, workrooms or studios of artists, authors, interior designers, sculptors or other trades people, training studios (including instruction in music, dance, fitness, home crafts and art), showroom and meeting/conference space, health spas without lodging facilities/massage establishments, and similar uses. Accessory retail is allowed, up to a maximum of ten percent (10%) of the customer area, in conjunction with permitted general service uses. Highland Park- Definitions Personal Service Establishments: A business which provides personal services directly to customers at the site of the business, or which receives goods from or returns goods to the customer which have been treated or processed at another location. This includes, but is no limited to, travel agencies, dry-cleaning and laundry drop-off and pick-up stations, tailors, hair stylists, cosmeticians, toning or tanning salons, bank, currency exchanges, postal substations, package delivery and pick-up stations, shoe repair shops, interior design studios, dance and martial arts studios, and domestic pet services. Wilmette- Definitions Same language as Highland Park, but adds: computer service establishments and retail photography related uses where 25% or less of the gross floor area is used for photo processing equipment and related work area. Park Ridge- Definitions Personal Service Establishment: An establishment or place of business primarily engaged in the provision of frequent or recurrent needed serves of a personal nature. Typical uses include, but are not limited to, beauty shops, barbershops, tanning salons, massage parlors, shoe repair, laundromats, pet grooming establishments, rental and repair shops, dry cleaners and tailors. (Note, these are special uses in Park Ridge when located on the ground floor) 6

Village of Northbrook- Table of Permitted Uses (service). This is an example of a village zoning code that lists specific uses as permitted or conditional. 7

APPENDI B Drive through Uses 8

Municipality Glen Ellyn Permitted as Special Use/ Conditional Use Standards for Drive-thru Stacking Lanes Naperville Not allowed in Downtown Zoning Districts Park Ridge Downers Grove Northbrook Wilmette Not allowed in Downtown Zoning Districts (not in B-1) (attached) (attached) Northbrook Drive Through Standards 9

Wilmette Drive Through Standards 10