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The following services include: Tenant Introduction Full Market Appraisal Advertising and Marketing Accompanied Viewings Tenant Referencing Assured Shorthold Tenancy Agreement Inventory and Schedule of Condition on request Full Management Service Market Appraisal Advertising Accompanied Viewings Tenant Referencing Inventory and Schedule of Condition Assured Shorthold Tenancy Agreement Check In/Out Transfer of deposit to the DPS All Utilities Informed at commencement and end of tenancy Balance of Rent paid to Landlord Regular 3 monthly Property visits throughout the Tenancy Managing Repairs Check out The commission shall be payable in respect of introducing a Tenant who is acceptable to the Landlord. Deductions If before the payment to the Landlord of rental income, collected at the commencement of the tenancy, any management fees, charges and repair costs remain outstanding; these shall be deducted by the Agent. Deposits An agreed security deposit will be collected from the Tenant and will be held by the Deposit Protection Service for the duration of the tenancy For the Tenant Introduction Service, the Agent shall at the commencement of the tenancy: Arrange for Tenant to sign the Agreement and send a copy to the Landlord for signature or sign on their behalf Take from the Tenant the first months rent and a deposit of not less than one months rent which shall be retained as above Deduct from the first months rent the letting fee. Any balance shall be paid to the Landlord. If the fees exceed the first month s rent, any balance outstanding will be immediately payable by the Landlord upon receipt of the Agents invoice Section 21 Notice Where a tenancy is an AST, a notice of not less than 2 months must be served upon a Tenant to terminate the Tenancy. Without service of this notice, possession of the property cannot be obtained. If the Landlord wishes such a notice to be served by the Agent, a fee of 25.00 + vat. (on let only properties) shall be payable by the Landlord to the agent. Page 1

For the Full Management Service, the agent shall at the commencement of the tenancy: Arrange for Tenant to sign the Agreement and send a copy to the Landlord for signature or sign on their behalf Take from the Tenant the first months rent and a deposit of not less than one months rent which shall be retained as above A detailed Inventory and /or Schedule of Condition will be prepared prior to the Check in and used for the Check -Out The Agent shall receive the rent from the Tenant each month by standing order, cash or cheque. The Agent shall make monthly accounts to the Landlord within 10 working days after receipt of cleared funds. If the rent is not received from the Tenant, the Landlord will be advised to consider legal action. The Landlord remains responsible for all ground rent and service charges. Landlord s Responsibilities The Landlord is responsible for the repair and upkeep of the Property which include: To keep in good repair the structure of the property (including the drains, gutters and down pipes) and the exterior To keep in good repair the appliances for the supply of gas, electricity and water To keep in repair the appliances for the supply of space and water heating To keep in repair the sanitary appliances The Agent shall administer the day to day repairs up to a maximum of 200.00 for any one item (the Landlord will be contacted whenever possible). If repair or replacement is likely to cost in excess of this figure, the Agent shall endeavour to contact the Landlord or his representative, except in an emergency, and wherever practical, supply an estimate before commencing the work. If instructions are not received from the Landlord, in an emergency the Agent will have the full authority to act in the Landlord s best interests. If the Landlord provides the agent with a nominated contractor, the Agent shall make every reasonable effort to contact him, but reserves the right to instruct an alternative contractor to prevent further loss and/or damage. Where remedial work is required during a gas or electricity inspection, the Agent reserves the right to authorise any work whilst the engineer is on site up to a maximum of 150.00. This protects the safety of the Tenant and eliminates further call out charges for the Landlord. Property visits The Agent shall visit the property every three months and provide a written report to the Landlord. The Agent accepts no responsibility for latent or hidden defects and advises the Landlord to instruct a structural surveyor or engineer for such circumstances. Void Periods The Management Service does not include security or supervision of the property when it is not let. The Landlord must make suitable arrangements to have the Property checked during void periods. Page 2

Termination of Management Giving not less that two months written notice to the Agent, the Landlord may terminate this Agreement. If the Tenant remains in occupation the Agent shall charge fees subject to the Letting Service Fees. The Agent may terminate this Agreement upon giving not less than two months written notice. If any term or condition of this agreement or statutory obligation is breached by the Landlord or any act or omission which renders the Agent s duties of managing the property impractical or impossible, the Agent may terminate the Agreement with immediate effect. Early Departure of the Tenant If the tenant vacates the property before the expiry date, the Landlord should take action to recover outstanding rent from the Tenant. Mortgages and Leases Where the property is subject to a mortgage or held on long leasehold, consent must be obtained by the Lender or Superior Landlord before the property is sub-let. Insurance The Landlord must ensure that their insurance company has been notified of intent to let so that they may advise you of any additional cover that may advise you of any additional cover that may be necessary. Proof of such insurance should be provided to the Agent. Finance Act 1995 Rental income is assessable for tax. The Landlord must inform the Inland Revenue that the property is let. There are allowances that can be claimed against rental income. Advice can be sought from an accountant. Such information can be found in booklet IR150 from any tax office. Landlords resident overseas should obtain an *Approval Number from the Inland Revenue. Otherwise, the Agent shall deduct tax at the basic rate from the rental income. *Approval numbers can be obtained from the IR by completing form NRL1. Furniture and Furnishings (Fire)(Safety)(Amendment) Regulations 1993 The Landlord must be aware that any furniture within any part of the property must comply with the regulations. The Landlord must ensure labels are attached to the furniture at the property showing that they comply with the regulations. By signing this document you are accepting full responsibility for ensuring that your property and contents comply with these regulations. Electrical Safety Regulations All installations, wiring and appliances must comply with the above regulations. By signing this document you are accepting full responsibility for ensuring that your property and contents comply with these regulations. Gas Safety (Installation and Use) Regulations 1988 The Landlord must ensure that all gas equipment is safety-checked annually by qualified engineers, to keep records of work carried out on the appliances and to obtain a gas Safety Report to be made available to the tenant at the commencement of the tenancy. No tenancy will commence until a valid compliance certificate is received. Page 3

Rent Arrears and Breaches of Covenant Arrears procedures will be adopted should the tenant fall behind with the rent. The Landlord must take all measures to protect interests in respect of seeking or defending legal action in respect of recovering rent arrears or actions brought against the Landlord. The Landlord shall suffer all legal costs personally. Indemnity of the Agent The Landlord agrees to indemnify the Agent from and against any damage of liability, where civil or criminal, suffered from and during the time the Agent is or was acting on the Landlord s behalf. The Landlord shall indemnify the Agent, in respect of necessary works to the Property, to ensure the Landlord complies with his obligations to the Tenant. Fee Changes The Agent reserves the right to change the quoted fee rate during the course of the tenancy by giving two months notice of the intent to do so. Page 4

SEVICE CONTRACT PROPERTY ADDRESS: POST CODE: Fee - 450.00 TENANT INTRODUCTION SERVICE Gas Safety Certificate available Expiry Date: Electrical Safety Certificate Furniture Compliant Keys supplied Deposit Retention Authorisation: Inventory Required I/We confirm that I/We are the sole owners of the property and agree to be bound by this contract. Signature: Full Names: Date:././20. Page 5

SEVICE CONTRACT PROPERTY ADDRESS: POST CODE: FULLY MANAGED SERVICE Fee - 12% for the term of the tenancy An initial setting up fee of 250.00 (for rents up to 900) 350.00 (over 900) will be charged to cover all of the following: Advertising and Marketing Full Inventory and Schedule of Condition Check in/out Fee Assured Shorthold Tenancy Agreement Informing of Utilities Administration Costs Gas Safety Certificate available Expiry Date: Electrical Safety Certificate Furniture Compliant Keys supplied Deposit Retention Authorisation: I/We confirm that I/We are the sole owners of the property and agree to be bound by this contract. Signature: Full Names: Date:././20. Page 6