Contents. Letter From The Estate Management 03 Estate Contact Details 04 HOAContractual Arrangement 06 With Members

Similar documents
KINDLEWOOD SECURITY PROCEDURES

The 5 biggest house-flipping mistakes that will cost you serious time and money and how to avoid them

Courtesy Officer Job Description (Sample, Revise as needed)

MAYOR OF LONDON. Please be aware that Housing Moves cannot guarantee a move to everyone who registers for the scheme.

WELCOME TO WATERFORD ESTATE RULES AND REGULATIONS

Housing for Aboriginal and Torres Strait Islander People

INFORMATION FOR TENTANTS TERMS AND CONDITIONS OF BUSINESS FOR RESIDENTIAL LETTINGS

JOHANNESBURG EXCLUSIVE MARKETING PLAN - KOBUS (REALTY)

Anti-social Behaviour Good practice for private-sector landlords

SCOTTISH GOVERNMENT RESPONSE TO PRIVATE RENTED HOUSING (SCOTLAND) BILL STAGE 1 REPORT

REALTOR BENEFITS PROGRAM

Self-Help ekit. Tenant Eviction. Guidance Manual

1. Please make sure that your friends and family are aware of your contact details including your room number and your mobile number.

Landlord Information Pack. asset management

Premier Strata Management Address: 6/175 Briens Road, Northmead NSW Postal Address: PO Box 3030, Parramatta NSW 2124

SUBDIVISION AND DEVELOPMENT APPEAL BOARD AGENDA

section 4 Your responsibilities

BLUEWATER MULTI FUNCTION SITE. (Bluewater Airport) TENANTS / USERS / MEMBERS AGREEMENT

DURHAM STUDENTS UNION COMMUNITY GUIDE TO LIVING OUT IN THE

Home Buyer s Guide. Everything you need to know before buying a home

VARIATION OF THE BURY COUNCIL SECURE AND INTRODUCTORY TENANCY AGREEMENT SECTION 103 OF THE HOUSING ACT 1985

Pennington Park Homeowners Association

The Foothills at MacDonald Ranch Master Association. Post Procedures Updated February 2015

Minimum Energy Efficiency Standards. Frequently Asked Questions

The COMPLETE GUIDE To Privately Selling Or Renting Your Own Property

Dear Residents of Zwartkop Golf Estate

Business English. (Answer Keys)

B&NES Additional HMO Licensing Conditions

Advice SU READY TO RENT GUIDE

Guide to the housingmoves scheme

NOISE KEY POINTS WHAT LESSEES CAN DO IF YOU HAVE A PROBLEM. Use the following stepped approach:

Client Welcome Kit. Lori Pettigrew & Alan Yasin Dexter Associates Realty

YOUR CLIENT JOURNEY. When buying property with Scullion LAW

E S T A T E A N D L E T T I N G A G E N T S

Lodgers Guide. Advice on renting out a room in your home. Providing Quality Homes & Neighbourhoods

Page 1. Date: This agreement is between us: the landlord or landlords. and you (individually and together): the tenant or tenants

COMPLETE GUIDE TO BUYING A HOME IN SAN ANTONIO

Unipol Student Homes. Assistant Housing Management Officer. Fixed Term of 2 years

FAQ s GATECRASHER APARTMENTS

Anthea Lettings is a highly successful letting agency with properties throughout the North London area.

S75A and Disruptive Behaviour Management Unit (DBMU) Fact Sheet

Renting and accommodation in Victoria: A guide for international students

Homes Land Ranches Investments. Anne Sturm, Realtor Tarbell, Realtors CalBRE Lic Anne Sturm

If you re on the fence about buying your first investment, let us share advice on what to look for and what to avoid.

UNDERGRADUATE ACCOMMODATION LICENCE AGREEMENT 2017/18

Condor Properties. Room Number - Address - Page 1 of 5. the landlord or landlords. the tenant or tenants and student ID. Date:

Homeowners Handbook. A guide to your home and community

The advantages and disadvantages of private selling

The Benefits Of Using Bluewood Letting

Landlord Guide: Short Term Letting

School Resource Officer

HOME OWNERS ASSOCIATION HOUSE RULES

Early Termination of a Fixed Term Tenancy Agreement by Tenants

Tenants Handbook. Essential Information and Advice for Tenants

The Progressive Lease Option Blueprint

Appendix C Tips for Making an Inspection a Cooperative Rather Than an Adversarial Experience

Selling your home with Rook Matthews Sayer. Best possible price in the shortest possible time

We ll tailor our provision to your needs, whatever they may be. Our core services are below, but it s not an exhaustive list we d run out of space!

Papers The Digital Economy Act : What surveyors need to know about changes to the law on telecommunications equipment

Preston Valley Irrigation Co-operative Ltd. Customer Service Charter. For. Preston Valley Irrigation Scheme

THE SIGN OF EXPERIENCE

ONE COPYRIGHTED MATERIAL. Introduction to Property Management SECTION

INSIDER S GUIDE. The 5 Most Powerful Ways to Improve Tenant Satisfaction Today

A different kind of letting agent.

A GUIDE TO SUCCESSFUL OFF-CAMPUS LIVING. P h o t o : S t e p h e n S a l p u k a s

Welcome to the Khare Empire, where we help build yours!

OFFICE MARKET REPORT. Sandton CBD, Gauteng. June 2018

Private Sector Housing Fees & Charges Policy

Riverhaven Village Property Owners Association, Inc. March 2018 President s Report

A landlord s essential guide to letting

WELCOME TO GRADUATE HOUSING! Podiatry Residence Hall. 801 Cherry Street Philadelphia, PA 19107

Rechargeable Repairs Policy. Page 1 of 9

Noise KEY POINTS WHAT LESSEES CAN DO

Mariners Haven HOA. Proposed Rules and Regulations. January 1, 2011

Lettings & Full Management

02 Register with us 03 View with us 04 Making an offer 05 Helping you in your new home 06 Your utility bills 07 Move with us 08 Making your move

ACCESS CONTROL POLICY And PROCEDURES

ASSIGNMENTS & OTHER TENANCY CHANGES. 2.1 We will deal with all tenancy changes in line with relevant legislation.

Conditions. For the purpose of licensing conditions attached to a licence:

Ozias Wood Honiton, Devon acres of mature conifers for 19,000 (freehold)

Crestgate Pyramid Appeal of Planning Commission Decision

Useful Information for home owners. Service Charge Accounts

1 Adopting the Code. The Consumer Code Requirements and good practice Guidance. 1.1 Adopting the Code. 1.2 Making the Code available

Experienced, efficient property professionals

24/13 J. I. Kraszewskiego s Street, Kraków, Poland. FRØPT s designed fronts for IKEA s furniture (hereinafter called Fronts )

Ad Hoc Rental Parameters Committee Update

Letting your property with

TIMBERS HOA I, Inc. WELCOME! Congratulations and welcome to the Timbers community. We are all very happy to have you join us!

For legal reasons, we cannot and will not respond to messages asking for more information about a property.

Selling residential property in England and Wales: the basics

28 QUINT AVENUE CONDOMINIUM ALLSTON, MA OWNER & RESIDENT INFORMATION GUIDE

REQUEST FOR CONSENT TO ALTER OR ADD TO A LEASEHOLD PROPERTY Guidance Notes for Leaseholders

Lower risks for better outcomes. 7 Practical Risk Management Tips For Real Estate Professionals

CONDUCT RULES OF THE ARUM ESTATE HOME OWNERS ASSOCIATION. ( the Association )

PROPERTY REPORT 1-14/18 Duke Street, St Kilda

The Property Management Specialists

Redefining the auction house CAS. Corporate Auction Solutions

Use of Comparables. Claims Prevention Bulletin [CP-17-E] March 1996

Session 4 How to Get a List

Welcome to Release Property Management, we look forward to a long and happy association during the term of your tenancy and beyond.

Transcription:

AUGUST 2016

Contents Letter From The Estate Management 03 Estate Contact Details 04 HOAContractual Arrangement 06 With Members A division of GLOVent Solutions www.glovent.co.za E-mail: chandi@glovent.co.za New Security Service Provider 09 Why Water Is Becoming A 13 Big Deal In Residential Communities. Excessive noise (music or otherwise) 16 Gardening Tips For August 17 Gardening Services 18 Accredited Estate Agents 20 Classifieds 21 ADVERTISING ENQUIRIES Contact Our Sales Team Tel: 086 101 7424 E-mail: sales@glovent.co.za Next Newsletter: September 2016 Disclaimer: This emagazine is produced especially for residents of The Wilds to provide updates and useful information. It is produced by GLOVent Media, a division of GLOVent 2 Solutions, on behalf of the Home Owners Association of The Wilds. Although every effort is taken to ensure accuracy of content, The Wilds HOA and/or the Publisher, cannot be held liable for any inaccurate information, and may not agree with all opinions expressed in this publication.

Message from the ESTATE MANAGEMENT Dear Member; We welcome Bidvest Protea Coin as our new security service provider. We urge residents to please be patient as the new guards familiarise themselves with our security operational procedures. Please ask your visitors to provide the correct stand number at the entrance gates. Sectional Title Schemes have different codes, for instance the code for Springbok Park is 30 and unit 1 will thus be 3001.Kudu Park s code is 60 and unit 10 will be 6010.A complete list of these code numbers is available on our website at www.the-wilds.co.za. The Police Community Forum reports an increase in theft of motor vehicles at Woodlands Mall and theft out of motor vehicles at Parkview Shopping Centre. Also beware of smash-and-grab incidents at intersections. Criminals especially target lone female drivers. Place all your valuable items in the boot of your car- Boot it or lose it!.in case your access cards to the estate gets stolen or lost after hours, please report it to Security, who will in turn immediately arrange for it to be cancelled in order to prevent unauthorised access to the estate. Residents with queries regarding the FTTH project can visit the communication desk at the clubhouse or contact the project manager Riaan Johnson (cell number 081 317 0793, E-mail riaan.johnson@huawei.com) Residents must also keep in mind that water restrictions are still in place. The Vaal Dam which provides the greater Witwatersrand Area is only 25% full and the Weather Bureau predicts a dry summer with high temperatures. Yours Faithfully; Jaco Breytenbach - General Manager 3

Estate Contact Details Jaco Breytenbach jaco@the-wilds.co.za (012) 996 1921 Ronel Mulvaney ronelm@the-wilds.co.za (012) 996 0123 Eugenie Grobler eugenieg@the-wilds.co.za (012) 940 8285 Charmaine Strange charmaines@the-wilds.co.za (012) 996 0551 If you experience any problems regarding access cards, please contact Charmaine at Gate 1 (one). Tel no 012 996 0551 SECURITY Estate office [Clubhouse] 012 940 8285 07:00-16:00 Change to: Gate 1 [Admin Office] 012 996 0551 Gate 2 [Security Control Office] 012 996 1062 24/7 Bidvest Protea Coin National 0800 811 811 24/7 Security Contract Manager Lukas Swart 082 965 5157 07:00-16:00 (Except Thursdays) 07:00-15:00 (Thursdays) Duty Managers 082 978 3288 4

HOA contractual arrangement with members: RULES AND REGULATIONS Much has been reported on the rights of an HOA to determine rules for the community, rights given to us by our Memorandum of Incorporation (MOI)/ Constitution, where members often question whether we have these rights, and whether a specific rule is fair. 6

Certain rules attract more debate than others where it is suggested that the HOA is acting outside of its mandate by enforcing rules that form part of the other pieces of legislation such as the Road Traffic Act. More Often than not, when a breach is reported and a penalty imposed the matter is concluded effectively, but in some cases members are prepared to seek legal intervention and some are prepared to go out to court on a matter. Recent judgments demonstrate the rights of an HOA, as reported in the following: In a Judgment entrenching the rights of homeowner associations on estates to make and enforce laws for good community living, Durban High Court Acting Judge Ian Tropping ruled that a member had contractually bound himself to live within a controlled environment and the specific rules he complained about were lawful. The judge ruled the rules were private ones and when looking at the objective of the lower speed limit- taking into consideration children, pedestrians and animals they were not unreasonable. (The member claimed that the Road Traffic Act enforced 60km as the speed limit for a public road, and the estate rule stated 40km speed limit). In the members other challenge to the rule restricting the use of contractors to only those approved by the association, the member said this was a closed list which was dictatorial and anticompetitive. The Judge said, however, that seen in the context of the association seeking to ensure an agreed standard of construction and landscaping, it was not unreasonable to ensure that those doing the work were competent. I see no reason why there cannot be a list of accredited service providers. The rules do not provide for a closed list and the association says when an owner wishes to use a contractor not already on the list, he can apply and as long as the contractor is suitable, accreditation will be granted. Similarly, rules of domestic workers, which dictated accreditation, hours of work, Rules And Regulations Cont. and a rule stating that they must use the bus transport provided by the association, merely prescribe a set of procedures to ensure an orderly ingress and egress of the very large volume of people working at the 890 homes on the estate. In general, he said while the rules might irk one s individual sense of propriety and fairness because of their restrictive and regiment nature, they cannot be said to be contrary to public policy. They are there to regulate conduct between neighbours and, as necessity must be restricted to take into account the cumulative rights of use and the enjoyment of the estate by all its residents. So while the member may feel aggrieved by the imposition of the rule it is important to remember that: 1. All rules are set to serve the best interests of the community and not designed to punish any particular member 2. Rules are set in terms of the MOI and form part of the contractual arrangement between the HOA and all members. Membership of the HOA is compulsory and included in the title deeds of the property. 3. Rules attract penalties for breaches of these penalties are accounted for at all meetings of the members in the financial reports. However, it is equally important that the enforcement of all rules in managed and properly governed and that all rules are approved at all general meetings of the members. 7

NEW Security Service Provider We welcome Lukas Swart, Contract Manager, Bidvest Protea Coin T 082 965 5157 E SwartL2@proteacoin.co.za 9

We at Bidvest Protea Coin are passionate about ensuring that every resident and employee feels safe and secure in the estate they so carefully chose to lead their lives in. Hence, we take pride in providing a personalised yet integrated security service at many a residential and/or golf estate, corporate business park, resort, lodge, hotel and game farm. 10

Our ability to secure your premises extends beyond the typical guarding service as we go about integrating our service with on-site and off-site alarm monitoring, specialised estate armed reaction, hi-tech security and tracking devices and dedicated investigation support. Our carefully selected staff are trained in: estate rules access control procedures armed reaction control room operation medical emergencies advanced firefighting domestic violence protection crime scene management. Our service is supported by: daily involvement of management in ensuring service excellence 24-hour service level agreements with client-specific job descriptions and set procedures security risk assessment surveys that aim to reduce possible security threats regular inspections and visits by our supervisors and senior managers to security officers on site 24-hour off-site monitoring of alarm and panic signals, electric fences and CCTV cameras/systems cell phone and/or radio monitoring of alarm systems police link-up for emergencies access control measures, including scanning drivers licences and vehicle licence disks live (real-time) monitoring of our guards on patrol on site live vehicle tracking systems for vehicles on and off the estate or corporate premises professionally trained staff who install and maintain hi-tech technical security solutions. 11

DID YOU KNOW you could visit our Community Portal to find information on: Operating a business from home Garden Services Cleaning Services Private Armed Response Services School Shuttle Services Clubhouse bookings Estate Agents Extra access cards Booking the Tennis or Squash Courts (online bookings) Application forms for all of these listed points are available on The Wilds Website / Community Portal: www.the-wilds.co.za 22 12

WHY WATER IS BECOMING A BIG DEAL IN RESIDENTIAL COMMUNITIES. Water has been taken for granted, but things are changing fast. As infrastructure failure has accelerated, the Eskom crisis became acute. But not far behind that has been the water crisis, now exacerbated by the largest El Nino drought event in recorded history. By Anthony Turton. http://www.anthonyturton.com 13

In KZN, an area hard hit by drought, we are starting to get an indication of the way the state is responding. In the small district municipality of Ugu, centred roughly on Port Shepstone, the response has been harsh. In effect the state is shifting its responsibility for assurance of supply onto Body Corporates, Home Owners Associations, and others. What is assurance of supply (AOS)? In the case of energy it is the guarantee of supply at any given moment in time and space. In the case of water, it is about six key elements: the guarantee of a given volume, at a given pressure, of a given quality, at a defined price, supplied at a specific time and place. The government has traditionally provided AOS, but the accelerated rate of infrastructure collapse, exacerbated by the deteriorating capacity to provide basic services, has changed this central assumption. From now on AOS in energy will be in the form of a standby generator, or greener options like going off the grid with wind or solar. In the water space, it will be in the form of an uninterrupted water supply system (UWSS). Just as an uninterrupted power supply (UPS) provides safe backup for computers, so too will a UWSS provide safe backup for all water users, specifically in areas that cannot be without reliable supply for whatever reason (schools, hospitals, retail malls, hotels etc). These units will be very sophisticated, capable of storing enough water to carry an entire community through a crisis period. They will also be capable of processing water of an increasingly deteriorating quality, making it safe, wholesome and reliable. This will be done seamlessly, using cutting edge technologies sourced from leading global suppliers, but assembled and supported locally. A growing risk is the contamination of rivers and dams by dysfunctional sewage works at municipal level. The effect of this is increasingly being seen as an overload of the potable water supply systems, never designed to process sewage effluent into safe drinking water. Central to this is the growing risk of toxicity from blue green algae. At present 63% of SA s bulk water storage in large dams and rivers is contaminated. No bulk water treatment plant is currently designed to remove these toxins, so this technology will be made available in the UWSS units soon to be introduced to the market. Residential estates give a certain quality of life. One of the advantages of this is the capacity of such communities to self-organize and provide solutions that are beneficial to all residents in a cost effective manner. Gurumanzi (Pty) Ltd is very active in the development of these technologies and is working with a range of reliable service providers to support the needs of residential estate communities. 14

Members must please take note that although paragraph 5.4 of the Rules and Fines states that for excessive noise (music or otherwise) one can be fined R500 during weekdays after 22:00 and during weekends R1000 after 23:00, this must not be read in isolation. It must be read together with paragraph F.4 of the rules and regulations, which deals with good neighbourliness and use of erven. It reads as follows; The volume of music or electronic instruments or other sources of noise, partying and the activities of domestic workers should be restricted to an acceptable level or should take place in such manner as not to be heard on adjoining properties. If heard it may not cause aggravation and/or nuisance to the neighbours Access control- important information. Excessive noise (music or otherwise) -It is a serious breach of security if you pick up a domestic worker, gardener or contractor from outside the estate,without processing their documentation with the security company first. Only once that has been done may they enter the estate through the turnstiles. If an incident occur within the estate and there is no identification of the suspect due to the resident not following procedures, it may have grave consequences. 16

GARDENING TIPS FOR AUGUST Here are some tips to keep your gardens healthy in the heat of August. 1. Pull weeds as soon as you notice them, before they go to seed in the garden. This will help reduce overwintering weeds that can wreak havoc next year. 2. Remove spent flowers (deadhead) on annuals, roses and perennials. Many will reward you with more blooms that continue well into fall. 3. Prune and remove dead branches on shrubs and small trees. 4. Keep new plantings (planted within the past six months) of flowers, shrubs and trees watered during hot, dry spells. 5. Have your soil tested. A simple soil test can help you determine which nutrients may be lacking and what you need to add (according to what you are growing.) in the way of amendments to ensure your plants will thrive. 17

GARDENING SERVICES COMPANY NAME CONTACT PERSON E-MAIL ADDRESS CONTACT NUMBER AEJ Garden Services Pierre de Beer rooibaard101@gmail.com 083 271 3127 Altech Maintenance Brian Chambers altechmaintenance@gmail.com 083 256 6355 Bee s Garden Danie Groenewald bees.garden@telkomsa.net 072 590 8233 Corp-Clean Hannes van der Merwe hannes@corpclean.co.za 072 478 1158 I Khaya Dionne Du Toit dedutoit@gmail.com 071 175 7499 Jomo Faerie Glen Martin Petzer admin@jomocc.co.za 082 339 9782 Raindrop Gardens Nic Vreken raindrop1@mweb.co.za 082 445 6267 St John Garden Services Johnny Brett stjohn.brett@yahoo.com 074 473 5551 Tekkies Garden Service Andre Schawarzer tekkiesgs@gmail.com 083 648 5192 The Garden Folks Renier Esterhuysen tgfolks@gmail.com 076 832 9442 W J Koekemoer Tuindienste Willie Koekemoer wjksnr@gmail.com 083 676 0118 18

CLICK HERE to Stand a chance to WIN a Box of our HAND MADE OLIVE OIL SOAP

ESTATE AGENCY AGENT NAME CONTACT # E-MAIL ADDRESS SELLING LETTING Apple Property Connection Ansie Jacobs 082 494 6677 ansie@appleproperty.co.za Inge-Maud Nowitz 083 380 6414 inge.now@hotmail.com X Bianca Properties Vino Baum 082 372 6030 vino@biancapropertiesco.za X X Dunamis Properties John Traas 076 724 5803 john@dunamisproperties.com X X FAR Properties Andre le Sueur 084 769 5113 Welmie le Sueur 083 775 6910 andre@far.co.za X X Johanita Properties Chrisita Smit 082 575 3277 johanita.prop@gmail.com X X Karis Properties Betsie Strydom 072 122 5586 betsie@karisproperies.co.za X X Leapfrog Property Beatrix Jagemann 083 380 3295 beatrix.jagemann@leapfrog.co.za X X Moreleta Properties Carol van der Nest 071 493 0522 carolvdnest@yahoo.com Jan Ackerman 082 412 868 inn.jan@mweb.co.za X X Pam Golding Donovan Lindique 082 468 5417 donovan.lindique@pamgolding.co.za X X Performer Properties Kobus van der Vyver 082 575 5815 kobusvdv@vodamail.co.za X X Property 100 Jan Badenhorst 083 264 2452 janrib@telkomsa.net X X Red Table Properties Marthinus J. Potgieter 082 908 3423 johan@redtableproperties.co.za X X Realnet Moreleta Hennie Steyn 072 739 2005 hennies@realnet.co.za X X Realty1 Pretoria New East Izelle Matthee 083 278 1911 izelle@realty1moreleta.co.za Lourette van Tonder 082 739 1280 lourette@realty1moreleta.co.za X X REMAX Infoglobe Gawie Klue 083 233 5482 gawie@remaxinfo.co.za Rietha Klue 083 233 343 rietha@remaxinfo.co.za X X REMAX Infoglobe Marieth Kloppers 082 820 5549 marieth@remaxinfo.co.za Ivan Swart 079 520 0195 ivan@remaxinfo.co.za X X REMAX Jowic Brenda-Lee Barnes 079 933 3188 brenda-lee@remax-jowic.co.za X X REMAX Property Merchants Erna de Bruyn 082 879 3099 ernadb@remaxptaeast.co.za X X Renmor Properties Arlene Marais 082 741 1997 renmor@netactive.co.za X X Rawson Properties Woodlands Andre Bruyns 082 954 1929 andre.bruyns@rawson.co.za Andre Theron 083 644 5757 andre.theron@rawson.co.za X X Seeff Properties Yvette de Ponte 082 859 9435 yvette.deponte@seeff.com X THE WILDS ESTATE REGISTERED ESTATE AGENTS as of 18 March 2016 2020

The Wilds CLASSIFIEDS Find or place an ad in The Wilds Classifieds: Log onto the community portal: www.the-wilds.co.za; go to my Estate and then click on Classifieds. The Wilds HOA cannot be held liable for any inaccurate information and without prejudice we do not represent, warrant or guarantee that the information in this newsletter is correct, accurate, complete or non-misleading. The views and opinions expressed herein is not necessarily those of the Board of Directors of the Wilds Estate HOA (NPC) SERVICES OFFERED In need of a PETSITTER? Don t worry whilst you on holiday, I have years of experience with taking care of your pets. I will make sure your beloved furry friends are well looked after and loved whilst you enjoy a much needed break, I am a 69 year old lady with many reputable references. Please call Liz Collett on c: 0828349420 e: kafuegm@gmail.com CHILD CARE Looking for a substitute Granny. I am know to little ones as Gaga and have 15 years babysitting experience this is besides raising my own children and grandchildren. Enjoy a date night out and have peace of mind knowing I am looking after your most precious gift. Reputable references - Liz Collett c: 0828349420 e: kafuegm@gmail.com SERVICES REQUIRED GARDEN WORKER Looking for a reliable garden worker over weekends c: 0825542228 DOMESTIC WORKER Looking for a reliable and trustworthy domestic worker, for twice a week, who can cook as well. e: madisonavenue.pta@outlook.com DAY MOTHER WANTED. Urgently looking for a day mother based in The Wilds to look after our little 4 month old baby boy when I go back to work in August. Please phone Nicole. c: 0823261338 e: nicolegouws123@gmail.com 21

(D HOME MAINTENANCE LINE HOME MAINTENANCE BRINGING YOU DOWN? SPEND MORE TIME DOING THE THINGS YOU LOVE, LET US DO THE WORK FOR YOU We are dedicated to quality and work hard to help residents hire the right professionals. We are also committed to provide communities with excellent service from the best Pro's. An Extra Free 24n, 365 value added service offering to residents for your maintenance convenience. ONLY 4 EASY STEPS TO YOUR HOME MAINTENANCE NEEDS 0 0 0 0 Simply tell us your home maintenance problem and when you need a Pro via your Community Portal, Mobile Residential App or by calling 0860 004 004. One of our home maintenance experts will arrange quotes and send the best available Pro to fix your problem. One of our trusted Pro's will solve your problem or assist you in completing your home maintenance project. We will send you a sms confirming that the job has been completed and you will have the opportunity to rate your home maintenance experience. Rating your experience helps us to provide you with the best Pro's and excellent service time and again.

24