1 P a g e BKM PROPERTY MANAGERS LTD
Contents THE COMPANY... 3 MISSION... 3 VISION... 4 OBJECTIVES... 4 AIMS OF THE COMPANY... 5 THE TEAM... 5 OUR LIST OF CLIENTS... 7 APPROACH TO WORK AND METHOD... 7 CLIENT CARE... 8 SUPPORT STAFF... 8 INFORMATION TECHNOLOGY... 9 APPENDIX 1... 10 OAK PARK... 10 TAJ PRESTIGE... 11 TAJ VILLAGE... 12 LOWER HILL APPARTMETS... 13 MUTHANJA APARTMENTS... 14 FAHARI ESTATE - KAREN... 15 Blue Bells Gardens Beijing Road off Mombasa Rd... 16 Gongo Ler Management Ltd.... 17 2 P a g e
THE COMPANY BKM Property Managers Limited is a private limited company incorporated in Kenya, under the Companies Act (Chapter 486), Laws of Kenya. It is a medium sized company offering professional property management services to corporate entities and individuals in general. The company was established in the year 2009. It occupies a spacious office at Duplex Apartments, Upper Hill Road, Nairobi. The location of the company is within walking distance of all the major places in the City as well as Government Offices and its environs. Its main areas of practice include carrying on the business of the management of both commercial and residential properties including consultancy on property management, act as agents for clients to review and approve drawings and samples to ensure they are consistent with concept designs for projects and to review and evaluate implementation of projects while in progress and upon completion, assess project resources and limitations and to identify life and safety requirements in projects; to prepare bid documentation, collect and review bids and assist clients in awarding contracts, among others. MISSION The mission of BKM Property Managers Limited is to be a frontrunner among other management companies in the provision of residential and commercial property management and services both in the assigned regions and where opportunities for expansion may arise. The company s goal is to offer appropriate and affordable services that present property management solutions which will enrich the lives in individual customers and corporate clients through an effective and efficient way. 3 P a g e
VISION Our vision is to be the world's leading property adviser, respected and trusted for its ability to create value for owners, developers and users of residential and commercial property, wherever they are and develop the most promising business etiquette and enhance appropriate methods to meet our customers need. In pursuit of this goal, we embrace change, we strive for continuous improvement across our entire skills base, we encourage an entrepreneurial spirit in our team and we search continuously for new and better ways of helping our clients achieve their aims. OBJECTIVES Our objectives are:- To carry on the business of the management of both commercial and residential properties including consultancy on property management. To provide cleaning services, garbage collection, gardening and landscaping services. To provide services encompassing rent collection, payment of levies, rates and land rent and other property related charges on behalf of the owner/s of a property and soliciting of prospective tenants for owners of buildings; To act as agents for clients to review and approve drawings and samples to ensure they are consistent with concept designs for projects and to review and evaluate implementation of projects while in progress and upon completion. To assess project resources and limitations and to identify life and safety requirements in projects; to prepare bid documentation, collect and review bids and assist clients in awarding contracts. To carry on the business of landscapers, art, planning, design, management, preservation and rehabilitation of land and the design of human-made constructs; To modify the visible features of an area of land, including living elements, such as flora or fauna and to engage in the art and craft of growing plants with a goal of creating beautiful environment. 4 P a g e
The company s agenda is to develop strong teams of professionalism drawn from local experts through vigorous training as a basis of developing capacity to provide the required industry standards for the needs of management in regional economies and business sectors. AIMS OF THE COMPANY The major aim of the company is to be the leading company in the property management sector. This is in line with the company s mission statement. BKM s range of project management and development consultancy services include: - Feasibility studies Construction project management from inception to completion Client advisory/monitoring services Office relocation Construction program scheduling THE TEAM BERNARD KIMANTHI MWONGELA Bernard Kimanthi Mwongela is a graduate (BCOM-FINANCE OPTION) from catholic university of eastern Africa, CPAK holder. He has over Ten years of experience in these areas and has acted for medium corporations and organizations. KIMONYI MUTISO Kimonyi Mutiso is a qualified Property Manager with over 20 years experience in estate management. He holds Diploma in Property Care Management and has attended and undergone various Property Management training and seminars. Mr. Mutiso is the Operations Director at BKM. IAN MBOGO Head of Sales & Marketing, BKM Property Managers Ltd. Ian is the Head of Marketing at BKM Property Managers. He identifies and initiates new business ventures at BKM. Ian holds B.Sc. Information Systems and Technology (USIU). He particularly uses Digital Marketing to reach out to new tenants, property owners and buyers. Peninah Ndunda Peninah has Diploma in Business Administration and Office Management. She is our company Administrator who aligns co-ordination between various departments in our organization. Jacinta Musyoki She is our Accountant based in our Head Quarters in upper hill office. She is in charge of preparing various client accounts and reconciliation. 5 P a g e
Morris Kyalo Morris is a qualified Accountant who works in our account department to ensure collection of various accounts, administration of service charge, payments to various suppliers for respective properties. He ensures 100% service charge collection and proper statements to property owners, tenants are maintained for various properties we manage. Thaddeus Idi Kiplimo Thaddeus holds B.Sc in Project Planning and Management from Moi University. He is in marketing Department whereby he identifies potential areas for BKM service delivery. He is currently mapping out unoccupied houses for BKM to market for tenants to occupy. Simon Musidia Simon is our Office Assistant who visit our various properties ensuring quality of service is adhered to. Our other Team member includes; Meshack Malonza Caretaker Fedreck Murimi Caretaker Alex Odulla Caretaker Ezekiel Otieno Caretaker Francis Jumba Caretaker Rodgers Nyando Caretaker James Opiyo Caretaker Anthony Muthui Caretaker 6 P a g e
OUR LIST OF CLIENTS We have over 20 corporate clients spread across 5 counties and various suburbs in the city. In total we manage over 1000 units. Below are some of our notable clients Company Name Location Number of Units 1 Blue Bells Apartments Syokimau 320 2 Makao Rosyln Apartments Rosyln - Ruaka 99 3 Lower Hill Apartments Limited Upper Hill 64 4 Taj Village estate Embakasi 72 5 Taj prestige Townhouse Westlands 18 Gongo ler management Lavington - Hatheru 6 rd 42 7 Oak park-pine city Mainsonette Athi River 78 8 Muthanja apartments Rongai 19 9 Fahari estate -Karen Townhouse Karen 23 10 Don Woods Company Limited Kileleshwa 16 11 Utawala Kimdom Flats Utawala 23 12 Rimcom Flats Kitui 54 13 Jenald Developers Limited Bungalow Upper Hill 2 14 Docha Investments Limited Upper Hill 4 15 Jennid Trading Company Ltd Upper Hill 1 16 Fig Tree Inc. Lavingon 2 17 Upper Hill Investments Group Ltd Upper Hill 3 18 Edge Design Group Langata 2 19 Orca Bay Data Resolution Ltd Ngong 1 20 Eastern Broadcasting Cooperation Ltd Kitengela 16 21 Genesis trade and Investments consult Balozi South B 2 22 Nyayo Estate Embakasi 8 23 Greatwall Gardens Mlolongo 5 Other Individual Clients Various 213 Total Units 1087 APPROACH TO WORK AND METHOD In order to deliver perfect services more competently and professionally, the company emphasizes on workable planning procedures and customer relations practices. For effective work planning, we strive to ensure that:- Before any service is undertaken, it must correspond with client specifications 7 P a g e
The company s resources for a specific task should be utilized for that specific assignment. The planning progress involves the following three phases:- Review and evaluation of any task at hand Deduction of the overall working plan which includes deadlines budgets that has to be met before the delivery of serves Preparation of a detailed work plan for those who will be involved in the actual performance of the work. Experience has taught us that by developing a proper work plan before any task enables us to control performance and cost of the work thereby meeting any agreed deadline in the most effective way. We keep the following records for all assignment undertaken:- The planning process of each work carried out Steps and procedures taken to carry out any specify task Budgeting for each task Conclusion drawn on the recommendation considered in a given situation Continuous flow of information on specific work. CLIENT CARE The vast majority of the company's clients are repeat clients and referrals from satisfied clients. The company endeavours to offer the best professional services by ensuring that a client s instructions are clearly understood and carried out promptly and professionally. The company keeps the clients well informed of the progress of their matters and will deliver periodical progress reports in accordance with client requirements. SUPPORT STAFF The company boasts of vibrant staff that assist in the normal services and other related services. 8 P a g e
INFORMATION TECHNOLOGY The company has invested h e a v i l y o n m o d e r n i n f o r m a t i o n t e c h n o l o g y t h a t s p a n s f r o m o u r o f f i c e i n u p p e r h i l l t o t h e s t a t i o n s t h a t w e m a n a g e. O u r o f f i c e i s e q u i p p e d w i t h modern computers running the latest operating systems, accounting softwares and word processing packages. We do regular backup both onsite and online to ensure that data is 100% protected. The said data is protected by proprietary technology to ensure data privacy for our clients. We run a very vibrant website www.bkm.co.ke that boast over 10,000 web visitors a month. The website displays listings For Sale houses, To Let vacants and plots that we have been given to sell on behalf. Our marketing team also utilizes the power of social media to reach out tenants for the vacant houses and would be property buyers. We use SMS platform for sending reminders to tenants reminding them of rent dues and also occasionally send SMSes to home owners on important matters that requires their attention. 9 P a g e
APPENDIX 1 OAK PARK Description Oakpark has been constructing houses in Kenya since 2003. Its core mission is to develop housing that addresses the urban needs of Kenyan and East African residents. High quality well priced housing has always been the hall mark of Oakpark s success. It has approximate collectable rent of 2.5 Million shillings per month. 10 P a g e
TAJ PRESTIGE Taj prestige is an exclusive & breathtaking development built on a gentle slope in a serene area of Westland s grevillea groove. This project comprises of 18 town houses 5 bedroom located on grevillea grove. It has approximate collectable rent of 5 Million shillings per month 11 P a g e
TAJ VILLAGE An exclusive prestigious residential development. This facility has 78 apartments and is situated on the old airport road near Nyayo Estate. It has approximate collectable rent of 2.5 Million shillings per month 12 P a g e
LOWER HILL APPARTMETS In the lower hill apartments 72 apartments and 2 bungalows. It has approximate collectable rent of 6.8 Million shillings per month It is situated in upper hill, Along the lower hill road and in adjacent to Hill park Hotel 13 P a g e
MUTHANJA APARTMENTS Situated in rongai opposite maasai mall along Helena road.the facility has 23 units which we manage. It has approximate collectable rent of 0.5 Million shillings per month. 14 P a g e
FAHARI ESTATE - KAREN Situated in Karen Along bogani Road Off langata South Road. It has approximate collectable rent of 320 Thousand shillings per month. 15 P a g e
16 P a g e Blue Bells Gardens Beijing Road off Mombasa Rd
17 P a g e Gongo Ler Management Company Ltd