2017 Real estate careers
ABOUT THE REIQ OUR MEMBERSHIP OUR REPUTATION The REIQ is the peak association for the real estate profession. With more than 90 years experience in the formation and development of the real estate industry in this state. The REIQ is a national training provider (code: 5420). Today, the REIQ represents approximately over 1,500 REIQ accredited real estate agencies across all major sectors, including; residential sales, property management, holiday letting, commercial sales and leasing, auctioneering, buyer s agents, and business broking. The REIQ holds an exceptional reputation as the state s leading authority on real estate and property-related issues. It is widely recognised as a true and reliable source of comprehensive, up-to-date market data and information. Cairns Townsville Mackay Rockhampton Gladstone Bundaberg Fraser Coast Toowoomba Ipswich Membership by region Brisbane and surrounds 39.60% Bundaberg 1.40% Caboolture 2.40% Cairns 5.45% Fraser Coast 1.80% Gladstone 1.19% Gold Coast 19.12% Ipswich 2.63% Mackay 2.00% Rockhampton 1.96% Sunshine Coast 10.79% Toowoomba 4.29% Townsville 3.85% Sunshine Coast Caboolture Brisbane and surrounds Gold Coast
Table of Contents Range of Occupations 1 Introduction 1 REIQ Training 2 Real Estate Salesperson 3 Property Manager 6 Licensed Agent 7 Residential Letting Agent 13 Auctioneer 15 Benefits of Traineeships 17 Licensing Traineeship 18 Sales and Auctioneering Traineeship 19 Property Management Traineeship 20 Agency Support Traineeship 21 Commercial Traineeship 22 Take the Next Step 25 Other REIQ Services 27 Information and prices in this document are subject to change and are correct at time of publication.
Range of occupations The real estate industry offers many career choices. The selection of careers available is dependent on the type of real estate activity in a given area. Some of the occupations that exist in the real estate industry are: Corporate support Real estate salesperson Property manager Sales manager Specialist salesperson Resident letting agent Licensee/owner Auctioneer Business broker Buyers agent Leasing specialist With the development and adoption of national competency standards by the real estate industry, there are now opportunities to articulate from one level to another through structured training and recognition. For instance, someone commencing their real estate career as a property management trainee could progress into property management and then towards becoming a licensed real estate agent. The REIQ is committed to providing our industry with the most up to date and practical training to promote credibility and professionalism in real estate. As the state s largest real estate training provider, the REIQ offers courses ranging from traineeship level through to licensing and specialist management subjects. Real estate traineeships Traineeships are available in our industry in five streams: Sales and Auctioneering Property management Licensing Commercial Agency support A real estate traineeship is for a maximum of 24 months (for full time employees) during which time the trainee and employer agree to a structured training plan to be delivered by a registered training organisation such as the REIQ. 1 REIQ Training
REIQ training The REIQ offers specialist real estate training for people starting out in the industry through to experienced practitioners who wish to acquire new skills or brush up on old ones. To ensure that training meets the needs of our industry, the REIQ offers courses with as much flexibility as possible without compromising on quality. This means that the majority of our courses can also be accessed online or by Distance Education to meet the needs of busy practitioners or rural clients who may have difficulty accessing contact classes. To further ensure access and equity for all potential students, the REIQ has set up a number of regional training centres to cater for the needs of students. Permanent facilities are now available in: Brisbane Level 1, 50 Southgate Avenue, Cannon Hill Phone 3249 7347 Gold Coast Ground Floor, The Connaught Centre, 26 Marine Parade, Southport. Phone 5527 1614 Sunshine Coast 37 Dalton Drive, Maroochydore. Phone 5479 6272 In addition, training is also conducted regularly in Toowoomba, Mackay, Rockhampton, Townsville and Cairns. Courses are scheduled on a regular basis throughout the year. The REIQ is committed to operate within the Standards for Registered Training Organisations. This means that all training stakeholders using the services of the REIQ as their registered training organisation can be guaranteed a high level of service and training product. The REIQ adheres to the principles and has policies and procedures for: Access and Equity Complaints and Appeals Recognition for Prior Learning These are contained in the Student Information Handbooks provided to all students at the time of enrolment. Full details on applying for Recognition of Prior Learning or credit transfer is contained on separate information sheets available from REIQ Professional Development on 3249 7347. Why choose REIQ as your training provider? The REIQ is the peak professional association for real estate in Queensland and is the largest provider of real estate training in the state. With a state-wide network of training facilities, we can offer convenient access to contract training in most regional centres as well as flexible delivery through online study. As the industry body, the REIQ is totally committed to excellence in real estate training and all our programs are regularly revised to ensure that they meet current legislative and best practice requirements. REIQ training is highly regarded in the industry for being unbiased, objective, current and meeting industry best practice standards. We offer more value for your money with comprehensive classes, expert trainers and ongoing support to get you job ready. This will give you the opportunity to explore a variety of career paths in real estate from sales to property management, administration and business ownership. Pay by the month Pay by the Month is available to REIQ students who enrol in the Registration course, Licensing and full Certificate IV courses. For more information and Terms and Conditions contact the Professional Development team on 3249 7347. 2
Career option: Real estate salesperson How do I become a salesperson? To sell real estate in Queensland, you must be registered as a salesperson with Fair Trading. It is unlawful under the Property Occupations Act 2014 (POA) to work for a real estate agency as a salesperson and not be registered. To become registered you will need to complete seven units of competency stipulated by Fair Trading. The REIQ registration course contains the compulsory seven competencies required for registration, namely CPPDSM4080A, CPPDSM4009B, CPPDSM4008A, CPPDSM4012A, CPPDSM4022A, CPPDSM4010A and CPPDSM4015B. To be eligible for this registration you must be at least 18 years of age. You do not have to be employed in the real estate industry in order to undertake the REIQ registration course. You can enrol and complete your training, then apply for your registration certificate from Fair Trading and be job-ready before applying for work. The REIQ registration course can be studied in a four day comprehensive class, online or if you are short of time, attend the fast 2 day tutorial course. Successful completion of the above competencies will entitle you to apply for your registration certificate. A full course outline on this program can be obtained from Professional Development or your local REIQ training centre. If you don t have experience in real estate, but wish to pursue a career in sales, you may like to consider undertaking a sales traineeship. Many agencies use this scheme to employ people new to the industry as it provides them financial incentives as well as a structured and tailored training plan for their new recruits. Information on traineeships is also available from REIQ Professional Development. Future career progression The REIQ registration course will give you seven credits towards a full real estate agent s Licence. A full licence is required if you want to own or manage a real estate agency. Salespeople may choose to specialise in either residential sales, commercial and industrial property sales or leasing or property development sales. The REIQ offers courses and traineeships in these specialised areas. REIQ also offers a wide range of programs designed to meet the special requirements of various industry sectors. For more details on all our programs and courses visit our website reiq.com or phone REIQ Professional Development on 07 3249 7347. 3 REIQ Training
Registration Course CHOOSE THE TRAINING OPTION THAT SUITS YOU ONLINE STUDY $550 ($500 REIQ members) OR FAST 2 DAY TUTORIALS $595 ($545 REIQ members) COMPREHENSIVE 4 DAY CLASSES OR $650 ($600 REIQ members) Self-paced online study 1 Online assessments No minimum timeframe Start anytime 2 3 If you re short on time but still want to learn from REIQ s experienced training team Self-paced study with 2 day face-to-face tutorials Regular tutorials throughout Queensland For those who want to make the most of their new career 4 day comprehensive classes with REIQ s experienced training team Regular classes throughout Queensland ALL REIQ REGISTRATION COURSES FEATURE: Online assessments (5 business day marking turnaround), Comprehensive learning resources, Ongoing tutor support. ALSO AVAILABLE (additional fee may apply): 24 hour Online Marking Guarantee, Paper assessments, Hard copy learning resources How to become registered The Property Occupations Act 2014 requires all people undertaking the functions of a salesperson or property manager in Queensland have a registration certificate. To obtain a registration certificate: complete the Registration course of seven units of competencies and obtain a statement of attainment from REIQ: and complete and submit your registration certificate application (a PO Form 3-1) to Fair Trading Eligibility You do not have to be employed in the real estate industry in order to undertake the REIQ course. You can enrol and complete your training, then apply for your registration certificate and be job-ready before applying for work. To be eligible for a registration certificate, you must: be 18 years or over; be a suitable person as defined under the Property Occupations Act 2014. People affected by bankruptcy or criminal convictions may not be eligible. Refer to www.fairtrading.qld.gov.au for more information; have completed the required training units. Why study with REIQ? The REIQ is the preferred choice for anyone considering a career in real estate, or for professionals updating their skills. Widely recognised as the industry leader in real estate registration and licensing training, the REIQ provides comprehensive and high quality industry training with excellent facilities throughout Queensland. The REIQ s team of expert trainers are dedicated and highly skilled industry professionals, who provide the very best of industry knowledge, expertise and practical experience. Course support materials are available in print and online and are designed as a comprehensive easy reference guide. Units of competency in the Registration Course CPPDSM4080A Work in the real estate industry CPPDSM4009B Interpret legislation to complete agency work CPPDSM4012A List property for sale CPPDSM4008A Identify legal and ethical requirements of property sales to complete agency work CPPDSM4010A Lease property CPPDSM4022A Sell and finalise the sale of property by private treaty CPPDSM4015B Minimise agency and consumer risk Study options Study online at home in your own time, attend a four day comprehensive course or a fast 2 day tutorial session. 4
Courses are scheduled regularly in regional Queensland throughout the year. Calendars are available on our website reiq.com.au Evening classes also available in Brisbane and the Gold Coast: (eight evenings over four weeks, Mondays and Tuesdays - 6pm - 9pm) All units can also be studied separately at individual unit prices. Students have six months from the date of enrolment to complete the course although you can complete the course quicker if you prefer. Assessment, Credits, Recognition of Prior Learning Students are assessed using online, open-book assessments completed in the student s own time. Students attending class will be issued with hard copy manuals. Successful completion of the competencies completed in the Registration Course will result in seven credits against the full Real Estate Agent s Licence qualification. If you have current experience or knowledge in this area, you may like to apply for Recognition of Prior Learning (RPL). Please contact REIQ Professional Development if you would like further information. Property Managers please note: The units Fair Trading has stipulated for Registration provide salespeople a good basis of valuable knowledge to commence their careers in the industry. However, these units do 5 REIQ Training not provide property managers a comparative level of knowledge about property management legislation and practice. For this reason, REIQ strongly recommends all students who intend to enter the property management field undertake additional units of study. Further information A summary of Employability Skills developed through the full Certificate IV in Property Services (Real Estate) qualification as well as a copy of the REIQ Student Handbook containing information on REIQ s policies, procedures and fees can be viewed on the REIQ website at reiq.com.
Career option: Property manager How do I become a property manager? To act as a property manager in Queensland, you must be registered with Fair Trading. To be eligible for this registration you must be at least 18 years of age and working for a licensed real estate agent. It is unlawful under the Property Occupations Act 2014 to work for a real estate agency as a property manager and not be registered. This is because people performing property management functions come within the definition of salespeople under the Act. To become registered you will need to complete seven units of competency stipulated by Fair Trading. The REIQ Registration course contains the compulsory seven competencies required for registration, namely CPPDSM4080A, CPPDSM4009B, CPPDSM4008A, CPPDSM4012A, CPPDSM4022A, CPPDSM4010A and CPPDSM4015B. The REIQ Registration course is a four day program encompassing all of the above competencies or it can be studied online or by fast 2 day tutorials. Successful completion of this course will entitle you to apply for your Registration certificate. A full course outline on this program can be obtained from Professional Development or your local REIQ Training Centre. REIQ s Property management Block is designed for those students wishing to enter the property management field with the additional skills to become the best property manager they can. REIQ strongly recommends all property management students who enrol in the Registration course also enrol in additional property management units in order to maximise their knowledge of legislation and practice relevant to property management. If you don t have experience in real estate, but wish to pursue a career in property management, you may like to consider undertaking a property management traineeship. Many agencies use this scheme to employ people new to the industry as it provides them financial incentives as well as a structured and tailored training plan for their new recruits. Information on traineeships is also available from REIQ Professional Development or your local REIQ training facility. If you have completed any prior real estate training or if you have experience in the industry, you may be eligible to apply for RPL (Recognition of Prior Learning). If you would like more information on this option, please refer to the REIQ RPL Information sheet or contact Professional Development on 3249 7347 or your local REIQ training centre. Future career progression The REIQ Registration course will give you seven credits towards a full real estate agent s licence. A full licence is required if you want to own or manage a real estate agency. Property managers may choose to specialise in commercial and industrial property management or move into management rights. The REIQ runs specialist programs and traineeships in these areas. REIQ also offers a wide range of programs designed to meet the special requirements of various industry sectors. 6
Career option: Licensed agent Why obtain a full licence? A real estate agent licence is a mandatory requirement under the Property Occupations Act 2014 to own or manage a real estate agency in Queensland. In addition, this program will enhance and progress career development for all real estate professionals. Many salespeople and resident unit managers also obtain a full licence for a number of valid reasons. Holding a full agent s licence provides salespeople a substantial point of difference in their marketplaces. Resident unit managers often seek to hold a full licence to provide further revenue producing opportunities to negotiate the sale of units as well as looking after the property management. How do I become a licensed real estate agent? The Property Occupations Act 2014 requires that a person wishing to obtain a full real estate agent s licence complete recognised competency units of the Property Services Training Package CPP07, through a registered training organisation. The REIQ delivers this training throughout Queensland. This course consists of the 19 competencies as listed on the PO Form 1-1 (the real estate agents licensing application form from The Department of Justice and Attorney-General). The application form and accompanying notes can be downloaded from the government website, www.fairtrading.qld.gov.au When in the site, hover over Property agents and managers then click on Property agent forms. You will need a PO Form 1-1 for licensing purposes. The course competencies are completed online regardless of whether you attended class or chose to study online. Once competency is achieved for all 19 competencies, the REIQ will issue a transcript of results and statements of attainment. A copy of the transcript should be attached to your licensing application. If you have completed any prior real estate training or if you have experience in the industry, you may be eligible to apply for RPL (Recognition of Prior Learning). If you would like more information on this option, please refer to the REIQ information sheet Applying for RPL and the Guide to completing the RPL application or contact Professional Development on 3249 7347 or your local REIQ training centre. Future career progression The REIQ has partnered with Griffith University and is proud to be part of the delivery of the Bachelor of Business (in Real Estate and Property Development). Anyone completing their full real estate licensing course through the REIQ will automatically be given a credit against this subject as part of the degree program. Property degrees are also offered by other universities but these do not offer a full licence as part of the degree. This means that anyone completing a property degree such as the Bachelor of Business - Property Studies or the Bachelor of Applied Science - Property Economics will still need to complete either a registration course or licensing course before being eligible to practice in the real estate industry in Queensland. 7 REIQ Training
Real estate agent licence course CHOOSE THE TRAINING OPTION THAT SUITS YOU ONLINE STUDY $1700 ($1500 REIQ members) FAST 5 DAY TUTORIALS $1900 ($1700 REIQ members) COMPREHENSIVE 13 DAY CLASSES OR $2200 ($2000 REIQ members) OR Self-paced 1online study Online assessments No minimum timeframe Start anytime Property Services Training Package CPP07 The 19 competencies in this course are derived from the Property Services Training Package. This program provided participants with the prescribed educational requirements for obtaining a Queensland real estate licence under the POA. Who is the course designed for? There are no entry requirements for doing this course. It is specifically designed for people working, or wishing to work in the real estate industry and who wish to manage or operate a real estate agency. It is also suitable for property managers, developers, resident unit managers, business brokers or others who want to sell property on behalf of a third party or operate independently in the industry. Duration 2 3 If you re short on time but still want to learn from REIQ s experienced training team Self-paced study with 5 day face-to-face tutorials Monthly tutorials in Brisbane, regularly in other regional areas. The 19 units of competencies, broken into 5 blocks of units make up the Full licence course and can be studied by attending 13 days in class. Registration block: 4 days Sales block: 3 days Property management block: 3 days Finance block: 2 days Technology & marketing block: 1 day Time frame for course completion The Full licence program has been designed to provide maximum For those who want to make the most of their new career 13 day comprehensive classes with REIQ s experienced training team Monthly classes in Brisbane, regularly in other regional areas. ALL REIQ LICENCE COURSES FEATURE: Pay-by-the month option, Online assessments (5 business day marking turnaround), Comprehensive learning resources, Ongoing tutor support. ALSO AVAILABLE: 24 hour Online Marking Guarantee, Paper assessments, Hard copy learning resources (fees and conditions apply) flexibility for students. Students may commence the course at any time by attending Full licence blocks that run regularly throughtout the year, or by undertaking the competencies through our online program or fast 5 day tutorial session. You can complete the course in as short a time as possible, or study the course in the 12 months allocated. The REIQ Professional Development team will be happy to provide you with advice and assistance in designing a study timetable to suit your work and lifestyle requirements. Course Delivery Mode Online students are assigned a tutor who specialises in your subject area. Students studing online receive the same resource materials and 8
assessments as classroom based students. Both comprehensive class, tutorial and online students complete their assessments online (paper assessments are available for a $150 fee). Students attending the comprehensive 13 day classes will be issued with printed manuals and resource materials when they attend each block and details on how to access and complete your assessments online. If you have any adminstration questions or concerns accessing your material, the Professional Development team are available at courses@reiq.com. au or phone 3249 7347. Trainers All REIQ trainers are fully qualified and selected for their industry experience and expertise. Regular assessments are conducted on all trainers to ensure that the REIQ s high standard of delivery is maintained. Fee protection Fee Protection measures: under the Standards for NVR Registered Training Organisations, REIQ protects fees paid in advance through membership of the ACPET ASTAS. Pay by the month Pay by the Month is available to REIQ students who enrol in the Licence course. For more information and Terms and Conditions contact the Professional Development team on 3249 7347. Australian Student Tuition Assurance Scheme (ASTAS) The primary focus of the ASTAS is to provide assurance to domestic students that they will receive the training for which they have paid. Where a RTO is unable to provide the training for which it has received payment, the student will be placed with a suitable alternative training provider or in the case an alternative cannot be arranged the student will receive a refund of fees for training not provided. Australian Student Tuition Assurance Scheme (ASTAS) ensures that any Australian student displaced from a course, due to a member s inability to continue the course, is relocated efficiently and with minimal disruption to a comparable course with another ASTAS member or approved provider. The ACPET ASTAS that REIQ is a member of has been approved by ASQA as an alternative fee protection measure under the Standards for Registered Training Organisations 2015. Confirmation of ASQA s approval is available on their website. Recognition of Prior Learning (RPL) The REIQ has a structured process for providing RPL to students participating in the Full Licence program. An information sheet on RPL is available that describes the process and includes an RPL application form. An application fee of $100 plus $50 per competency is required for RPL with any remaining units charged at the individual competency price. However, in some circumstances, it may be cheaper to pay the full discounted Real Estate Agent Licence course fee rather than the RPL fee plus the balance of competencies on the per competency price list. The REIQ undertakes to charge students the lower of the two fees to ensure that the most you will be required to pay is the full course fee. 9 REIQ Training
Cross Credit If you have previously completed any of the competencies listed in the Full Licence program through the REIQ or any other registered training organisation, then the REIQ may provide you a cross credit, or credit transfer against these units. In some circumstances, real estate units undertaken in other states will also attract cross credit, depending of legislative content. The Professional Development team will assist you to identify these competencies where applicable. There is no cost associated with obtaining cross credit if the full course is being undertaken. It is the student s responsibility to supply the REIQ with full evidence of any prior qualification or statements of attainment. A copy of the REIQ Student Handbook containing information on REIQ s policies, procedures and fees is available at reiq.com 10
Real estate agent licence course Registration Block Work in the real estate industry (CPPDSM4080A) The concept of agency Roles and responsibilities within an agency Key operations of agencies Legislative limitations on agency practice Licensing Consumer protection Ethical and conduct standards Risk management Interpret legislation to complete agency work (CPPDSM4009B) Legal principles Legislative resources Interpreting legislation Working with legislation Amendments to legislation Identify legal and ethical requirements of property sales to complete agency work (CPPDSM4008A) Property ownership and certificates of title Responsibilities of sales personnel The comparative sales analysis The process of property sales Preparing and delivering residential contracts Terms of contract REIQ Contract for Houses and Land Contracts for Residential Lots Circumstances affecting the contract Obtaining listings The listing strategy List property for sale (CPPDSM4012A) Effective interpersonal communication The property sales market The listing document Sell and finalise the sale of property by private treaty (CPPDSM4022A) Foundations of selling Understanding buyers Showing the property and open for inspections Negotiation skills Contractual information Tenant enquiry Property inspections Tenant selection Lease property (CPPDSM4010A) Residential tenancy documentation Client relationship Minimise agency and consumer risk (CPPDSM4015B) The concept of risk management Agency risk Legislative requirements under the Property Occupations Act, Privacy Act, Work Health and Safety Act and Competition and Consumer Act Common law affecting risk Strategies to reduce risk Understanding the responsibilities of an agent in regard to the holding of deposit monies 11 REIQ Training
Sales Block The property market Appraise property (CPPDSM4003A) Direct comparison methodology Property pricing The Comparative Market Analysis Research and property appraisal Determining rental price Selling by auction Prepare for auction and complete sale (CPPDSM4019A) Auction documentation The marketing campaign The auction sale Servicing the auction listing Prepare and present property reports (CPPDSM4018A) Identifying building styles Construction materials and methods The property inspection Inspecting managed property Building and maintenance options Establish and build client-agency relationships (CPPDSM4005A) Communicating effectively with clients Client agency relationship management strategies Personal marketing strategies Building ongoing relationships with clients Technology & Marketing Block Market property for sale (CPPDSM4014A) Real estate sales marketing Target marketing Product, price, place and promotion Advertising media Creating effective advertisements Marketing strategies Preparing marketing materials Market property for lease (CPPDSM4013A) Real estate property management marketing Preparing marketing materials Implementing marketing activities for property management Implementing marketing activities for property management 12
Property Management Block Property listings List property for lease (CPPDSM4011A) Effective interpersonal communication The property rental market Listing documentation Identify legal and ethical requirements of property management to complete agency work (CPPDSM4007A) Property management legislation Tenancy database listings Tenancy agreements and leases Managing risk for property management Listing and marketing properties for lease Tenancy selection process Rent and commission Record keeping Monitor and manage lease or tenancy agreement (CPPDSM4016A) The property management cycle Service of RTA notices Routine property inspections Maintaining property condition Tenancy agreement renewal Rent management Termination of tenancy agreements Retail shop leases Manage tenancy disputes (CPPDSM4046A) Dispute resolution strategies Communication techniques Documenting the process Finance Block Finance Block Establish and manage agency trust accounts (CPPDSM4006A) Trust account legislative requirements Source documents Reconciliation and reporting Security Trust account audits Manage small business finances (BSBSMB406A) Maintaining financial records Implementing a financial plan Monitoring financial performance Taxation requirements 13 REIQ Training
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Career option: Resident Letting Agent What is a resident letting agent? Resident letting agents are on-site property managers/ letting agents who manage residential lots in a Community Titles Scheme. Resident letting agents generally manage highrise buildings and unit and townhouse complexes. They act on behalf of the owners of the units in their letting pool and for the bodies corporate, usually in a caretaking capacity. They: must have a Service Contract with the body corporate for management and caretaking must have a Letting Agreement with the body corporate may have a combined Service Contract and Letting Agreement How do I become a resident letting agent? To act as a resident letting agent in Queensland, you must hold a resident letting agent licence. The prescribed educational qualifications for this licence category are the successful completion or assessment of competency by a registered training organisation of six competencies from the Property Services Training Package CPP07. These are: CPPDSM4010A Lease property CPPDSM4015B Minimise agency and consumer risk CPPDSM4007A Identify legal and ethical requirements of property management to complete agency work CPPDSM4006A Establish and manage agency trust accounts CPPDSM4016A Monitor and manage lease or tenancy agreement BSBSMB406A Manage small business finances To apply for a resident letting agent s licence, you will need to make an application to Fair Trading. Alternatively, you can download the application form from www.justice.qld.gov.au. You will need to attach the statements of attainment or a transcript of competencies gained from your chosen Registered Training Organisation to your application, along with details of the specific management rights you are purchasing or will be managing. The REIQ s resident letting agent s licensing course The REIQ is a registered training organisation and the largest provider of real estate training in the state of Queensland. The REIQ offers all of the six competencies in order for people to successfully apply for their resident letting agent s licence as individual units on our course calendar. They can also be studied online for those people who are unable to attend contact classes. Full course details and a calendar may be obtained by contacting Professional Development on (07) 3249 7347 or your local REIQ training centre. Future career progression Some resident letting agents wish to increase the scope of their business and be active in selling units. In order to do this they will require a full real estate licence that allows them to own or manage a real estate agency and sell properties in their own complexes. Having a full licence broadens a resident letting agent s ability to service the needs of lot owners and increase earning capacity. The six competencies undertaken as part of the resident letting agent licence will be credited against a full real estate licence. The REIQ offers full real estate agent s licensing courses in class and online. 15 REIQ Training
Resident Letting Agent Licence Five day RLA LICENSING block course $700 $800 for REIQ members for non members The REIQ runs all the competencies required by Fair Trading to make an application to gain a Resident Letting Agent Licence. The individual competencies can be undertaken by contact class at any of our training centres throughout the state, by attending a 5 day block course in Brisbane or Gold Coast training centres or study the units online. Required competencies To become a Resident Letting Agent, you need to undertake the following six competencies from the Property Services Training Package. Students are assessed using openbook assessments completed online in the student s own time. If you have current experience or knowledge in this area, you may like to apply for Recognition of Prior Learning (RPL). Please contact Professional Development if you would like further information. Course fees & timeframe A discounted package price is available for students enrolling in the six unit Resident Letting Agent Licence Course: $700 REIQ members $800 non members The units for a resident letting agent licence are also available at the individual prices for those who Competency CPPDSM4007A CPPDSM4010A CPPDSM4016A CPPDSM4015B CPPDSM4006A BSBSMB406A Competency Name only need to complete some of the units contact REIQ for further information. When two students enrol together (i.e. a business partnership), the total cost if you are a REIQ member or staff of an REIQ accredited agency (when the agency is paying) is $1300 and $1500 for non members. Students are provided six months to complete their study from the time of their enrolment. Identify legal and ethical requirements of property management to complete agency work Lease property Monitor and manage lease or tenancy agreement Minimise agency and consumer risk Establish and manage agency trust accounts Manage small business finances A copy of the REIQ Student Handbook containing information on REIQ s policies, procedures and fees is available at reiq.com. Pay by the month Pay by the Month is available to REIQ students who enrol in the RLA course. For more information and Terms and Conditions contact the Professional Development team on 3249 7347. 16
Career option: Auctioneer How do I become an auctioneer? To become an auctioneer you must hold a Auctioneer Licence. The prescribed educational qualifications for this licence category are the successful completion or assessment of competency by a registered training organisation of five competencies from the Property Services Training Package CPP07. CPPDSM4004A Conduct auction CPPDSM4014A Market property for sale CPPDSM4019A Prepare for auction and complete sale CPPDSM4006A Establish and manage agency trust accounts BSMSMB406A Manage small business finances Once you have a Statement of Attainment for the above units, you will need to complete an application with Fair Trading. More information on this application process can be obtained from their website www.fairtrading.qld.gov.au. If you have completed any prior real estate training or if you have experience in the industry, you may be eligible to apply for RPL (Recognition of Prior Learning). If you would like more information on this option, please refer to the REIQ RPL Information sheet or contact Professional Development on 3249 7347 or your local REIQ training centre. Future career progression Having an auctioneer licence will open up this field of real estate to you. It will enable you to conduct your own auctions for clients and increase your earning potential. REIQ also offers a wide range of programs designed to meet the special requirements of various industry sectors. Assessment Students are assessed using openbook assessments completed online in the student s own time. The practical component for CPPDSM4004A Conduct auction is assessed in a session (or by submitting a video or DVD of you conducting a mock auction) after the completion of the theoretical component. Contact REIQ Professional Development on 3249 7347 for the next available session date or visit our website reiq.com If you have current experience or knowledge in this area, you may like to apply for Recognition of Prior Learning (RPL). Please contact Professional Development if you would like further information. 17 REIQ Training
Auctioneer Licence $980 $1,070 for REIQ members for non members The REIQ runs all the competencies required by Fair Trading to make an application to gain an Auctioneer licence. The competencies can be undertaken in class or study online. Information on the different study options are contained in a separate information sheet and is available on our website reiq.com. or contact the Professional Development team (07) 3249 7347 or email courses@reiq.com.au Required competencies To become an auctioneer, you are required to successfully complete the following competencies under the Property Occupations Act. They are: Competency CPPDSM4004A Competency Name Conduct auction Contact class duration 1.5 Days (plus 0.5 day assessment)* CPPDSM4014A Market property for sale 0.25 Day CPPDSM4019A Prepare for auction and complete sale 1 Day CPPDSM4006A Establish and manage agency trust accounts 1.5 Days BSBSMB406A Manage small business finances 0.5 Day Course fees & timeframe For students enrolling in all five units of competency the (block course) cost is $980 for REIQ members or staff of REIQ accredited agencies (where the agency is paying) and $1070 for non members. The individual competencies can be purchased as single units and are priced separately for those people who only need to complete only some of the competencies. Students are provided six months to complete their study from the time of their enrolment. Pay by the month Pay by the Month is available to REIQ student who enrol in the full Auctioneer course. For more information and Terms and Conditions contact the Professional development team on 3249 7347. Course dates and enrolment Course calendars and enrolment forms are available at reiq.com. A copy of the REIQ Student Handbook containing information on REIQ s policies, procedures and fees is also available on our website at reiq.com. 18
Traineeships Benefits for employers and trainees What are traineeships? Traineeships are structured training programs that allow new entrants and existing staff in the industry to undertake a combination of work and study in order to gain the skills and knowledge required to have a successful career in the industry. Real estate traineeships are 24 months in duration and require the employer and trainee to sign a training contract through an Australian Apprenticeship Centre. Which traineeships are available through the REIQ? The REIQ offers a choice of Certificate Level IV traineeships in five streams; Sales and Auctioneering Property Management Licensing Agency Support Commercial The mandatory competencies required for registration with Fair Trading are available as part of the Certificate IV traineeships provided by the REIQ. So in other words, new employees can gain the educational requirement for registration. Prior qualifications Federal government incentives preclude trainees who have achieved a Level III certificate or higher within the previous seven years. The only exception to this is where a trainee has achieved this qualification as part of a school-based vocational program. The Australian Apprenticeships Centre that you deal with will be able to assess your trainee s suitability and provide further information on incentives. The REIQ does not provide advice on incentive payment eligibility. What are the benefits? Employer benefits Trainee benefits Your staff trained by industry specialists in best practice, legislation and practical skills Fair Trading Registration training requirements included in all traineeships Training Wage Award - State or Federal rates apply for new employees Employer incentives of $4000 available (eligibility criteria applies) Significantly discounted training fees for traineeships How to get started Fees and incentives Traineeship fees Paid by employer Training contribution paid up front by employer (member) $2,200 Training contribution paid up front by employer (non-member) $3,000 Instalment plan 1st Instalment due at the time of enrolment $1,100 2nd Instalment due 6 months from commencement $1,100 Additional Trainees For any additional traineeships signed up at the same time the discounted package fee of $1850 will apply or $1650 for those that have completed CPP07 Registration units. Please note All future training will be suspended immediately if the 1st or 2nd instalment is not paid on time Commonwealth Government Incentives Formal competencies that comply with Fair Trading requirements for registration and/or licensing Comprehensive training by industry professionals Potential to earn commission while learning, once registered with Fair Trading Nationally recognised qualification that will enhance your current and future career prospects Employers Contact your local REIQ office for more information. Trainees Find a prospective employer who would like to employ you as a trainee, then contact REIQ to commence training. Received by employer Commencement Incentive Payment (paid 6 months after commencement) $1,500 Completion Incentive Payment (paid on completion of traineeship) $2,500 19 REIQ Training
Licensing Traineeship The Certificate IV in Property Services (CPP40307) Licensing is a comprehensive option for trainees wishing to gain their full real estate agent s licence. Trainees undertaking this Level IV traineeship will gain the required qualifications to apply not only for their Registration under the Property Occupations Act 2014, but also their full real estate agent s licence. Trainees learn the essentials for a successful career in the real estate industry, spanning sales, property management. The 24 units in this traineeship encompass the fundamentals of property management and sales listings, legislation, marketing, trust accounting, tenancy disputes and tribunal appearances, along with gaining necessary communication and business skills. The units required for this Level IV traineeship can be studied at the REIQ by contact training or Distance Education over a 24 month period (for full time trainees). Some units may also be completed online. CPPDSM4080A CPPDSM4008A CPPDSM4007A CPPDSM4009B CPPDSM4015B CPPDSM4012A CPPDSM4022A CPPDSM4010A CPPDSM4006A CPPDSM4013A CPPDSM4014A CPPDSM4011A CPPDSM4003A CPPDSM4019A CPPDSM4046A CPPDSM4018A CPPDSM4005A CPPDSM4016A CPPDSM4001A CPPDSM4020A CPPDSM4045A BSBWOR402A BSBSMB406A CPPDSM4056A Units Work in the real estate industry Identify legal and ethical requirements of property sales to complete agency work Identify legal and ethical requirements of property management to complete agency work Interpret legislation to complete agency work Minimise agency and consumer risk List property for sale Sell and finalise the sale of property by private treaty Lease property Establish and manage agency trust accounts Market property for lease Market property for sale List property for lease Appraise property Prepare for auction and complete sale Manage tenancy disputes Prepare and present property reports Establish and build client-agency relationships Monitor and manage lease or tenancy agreement Act as a buyer s agent Present at tribunals Facilitate meetings in the property industry Promote team effectiveness Manage small business finances Manage conflict and disputes in the property industry Classes for the above units are scheduled on a regular basis and some units can also be accessed online. Please check course calendars for dates. These are available on our website, reiq.com 20
Sales and Auctioneering Traineeship The Certificate IV in Property Services (CPP40307) Sales and Auctioneering is a comprehensive introduction to the sales function in a real estate agency. Trainees undertaking this Level IV traineeship will gain the required qualifications to apply for their Registration Certificate and Auctioneer s Licence under the Property Occupations Act 2014. Trainees learn the essentials for a successful sales and auctioneering career in the real estate industry. The 24 units in this traineeship encompass the fundamentals of property sales listings, legislation, marketing and auctioneering, along with gaining necessary communication and business skills. The units required for this Level IV traineeship can be studied at the REIQ by contact training or Distance Education over a 24 month period (for full time trainees). Some units may also be completed online. CPPDSM4080A CPPDSM4008A CPPDSM4007A CPPDSM4009B CPPDSM4015B CPPDSM4012A CPPDSM4022A CPPDSM4010A CPPDSM4006A CPPDSM4013A CPPDSM4014A CPPDSM4011A CPPDSM4003A CPPDSM4019A CPPDSM4018A CPPDSM4005A CPPDSM4004A CPPDSM4001A CPPDSM4017A CPPDSM4045A BSBWOR402A BSBSMB406A BSBCMM401A CPPDSM4056A Units Work in the real estate industry Identify legal and ethical requirements of property sales to complete agency work Identify legal and ethical requirements of property management to complete agency work Interpret legislation to complete agency work Minimise agency and consumer risk List property for sale Sell and finalise the sale of property by private treaty Lease property Establish and manage agency trust accounts Market property for lease Market property for sale List property for lease Appraise property Prepare for auction and complete sale Prepare and present property reports Establish and build client-agency relationships Conduct auction Act as a buyer s agent Negotiate effectively in property transactions Facilitate meetings in the property industry Promote team effectiveness Manage small business finances Make a presentation Manage conflict and disputes in the property industry Classes for the above units are scheduled on a regular basis and some units can also be accessed online. Please check course calendars for dates. These are available on our website, reiq.com 21 REIQ Training
Property Management Traineeship The Certificate IV in Property Services (CPP40307) Property Management is a comprehensive introduction to the property management function in a real estate agency. Trainees undertaking this Level IV traineeship will gain the required qualifications to apply for their Registration Certificate under the Property Occupations Act 2014. Trainees learn the essentials for a successful property management career in the real estate industry. The 24 units in this traineeship encompass the fundamentals of property management listings, legislation, trust accounting, maintaining managed properties, tenancy disputes and tribunal appearances, along with gaining necessary communication and business skills. The units required for this Level IV traineeship can be studied at the REIQ by contact training or Distance Education over a 24 month period (for full time trainees). Some units may also be completed online. CPPDSM4080A CPPDSM4008A CPPDSM4007A CPPDSM4009B CPPDSM4015B CPPDSM4012A CPPDSM4022A CPPDSM4010A CPPDSM4006A CPPDSM4013A CPPDSM4011A CPPDSM4003A CPPDSM4046A CPPDSM4018A CPPDSM4005A CPPDSM4016A CPPDSM3008A CPPDSM4017A CPPDSM4049A CPPDSM4020A CPPDSM4045A BSBWOR402A BSBCMM401A CPPDSM4056A Units Work in the real estate industry Identify legal and ethical requirements of property sales to complete agency work Identify legal and ethical requirements of property management to complete agency work Interpret legislation to complete agency work Minimise agency and consumer risk List property for sale Sell and finalise the sale of property by private treaty Lease property Establish and manage agency trust accounts Market property for lease List property for lease Appraise property Manage tenancy disputes Prepare and present property reports Establish and build client-agency relationships Monitor and manage lease or tenancy agreement Maintain and protect condition of managed properties Negotiate effectively in property transactions Implement maintenance plan for managed properties Present at tribunals Facilitate meetings in the property industry Promote team effectiveness Make a presentation Manage conflict and disputes in the property industry Classes for the above units are scheduled on a regular basis and some units can also be accessed online. Please check course calendars for dates. These are available on our website, reiq.com 22
Agency Support Traineeship The Certificate IV in Property Services (CPP40307) (Real Estate) Agency Support traineeship will provide a wide ranging knowledge and skill base designed to prepare trainees for a practical supporting role within an agency. Trainees undertaking this Level IV traineeship will gain the required units of competency to apply for their Registration under the Property Occupations Act 2014. The Agency Support traineeship covers the essentials of sales, property management and corporate support skills. Further, the units of competency in this traineeship have been selected to best provide information on the areas of activity commonly undertaken by agency support staff, including maintaining business technology, using business records or filing systems, participating in meetings, working effectively as part of a team, along with understanding what constitutes effective communication skills and how to process common agency documentation. The units required for this Level IV traineeship can be studied at the REIQ by contact training or Distance Education over a 24 month period (for full time trainees). Some units may also be completed online. CPPDSM4080A CPPDSM4008A CPPDSM4007A CPPDSM4009B CPPDSM4015B CPPDSM4012A CPPDSM4022A CPPDSM4010A CPPDSM4006A CPPDSM4014A CPPDSM4013A CPPDSM4011A CPPDSM3008A CPPDSM4017A CPPDSM4049A CPPDSM4046A CPPDSM4005A CPPDSM4016A BSBCMM401A BSBITS401A BSBRKG304B BSBWOR402A CPPDSM4045A CPPDSM4056A Units Work in the real estate industry Identify legal and ethical requirements of property sales to complete agency work Identify legal and ethical requirements of property management to complete agency work Interpret legislation to complete agency work Minimise agency and consumer risk List property for sale Sell and finalise the sale of property by private treaty Lease property Establish and manage agency trust accounts Market property for sale Market property for lease List property for lease Maintain and protect condition of managed properties Negotiate effectively in property transactions Implement maintenance plan for managed properties Manage tenancy disputes Establish and build client-agency relationships Monitor and manage lease or tenancy agreement Make a presentation Maintain business technology Maintain business records Promote team effectiveness Facilitate meetings in the property industry Manage conflict and disputes in the property industry Classes for the above units are scheduled on a regular basis and some units can also be accessed online. Please check course calendars for dates. These are available on our website, reiq.com 23 REIQ Training
Commercial Traineeship The Certificate IV in Property Services (CPP40307) Commercial is a comprehensive introduction for trainees wishing to work in the commercial sector. Trainees undertaking this Level IV traineeship will gain the required qualifications to apply for their Registration under the Property Occupations Act 2014. Trainees learn the essentials for a successful career in the real estate industry, focusing on the elements particular to the commercial sector. The 24 units in this traineeship encompass the fundamentals of listings, legislation, marketing, negotiation skills, commercial sales and leases along with gaining necessary communication and business skills. The units required for this Level IV traineeship can be studied at the REIQ by contact training or Distance Education over a 24 month period (for full time trainees). Some units may also be completed online. CPPDSM4080A CPPDSM4008A CPPDSM4007A CPPDSM4009B CPPDSM4015B CPPDSM4012A CPPDSM4022A CPPDSM4010A CPPDSM4014A CPPDSM4011A CPPDSM4003A CPPDSM4018A CPPDSM4005A CPPDSM4017A CPPDSM4049A CPPDSM4041A CPPDSM4058A CPPDSM4032A CPPDSM4074A CPPDSM4050A CPPDSM4036A BSBSMB406A BSBCMM401A CPPDSM4056A Units Work in the real estate industry Identify legal and ethical requirements of property sales to complete agency work Identify legal and ethical requirements of property management to complete agency work Interpret legislation to complete agency work Minimise agency and consumer risk List property for sale Sell and finalise the sale of property by private treaty Lease property Market property for sale List property for lease Appraise property Prepare and present property reports Establish and build client-agency relationships Negotiate effectively in property transactions Implement maintenance plan for managed properties Contribute to development of a tenancy mix strategy Monitor service requirements in the property industry Arrange valuation of facilities and assets Select and appoint contractors in the property industry Lease industrial, commercial and retail property Broker sale of industrial, commercial and retail property Manage small business finances Make a presentation Manage conflict and disputes in the property industry Classes for the above units are scheduled on a regular basis and some units can also be accessed online. Please check course calendars for dates. These are available on our website, reiq.com 24
Take the next step REIQ Real Estate Agent Licence Course Opportunities for completed trainees REIQ professional development offers completed trainees the opportunity to continue their professional development and attain their full real estate licence by undertaking the REIQ Real Estate Agent licence course. Trainees who have completed their Property Services (CPPDSM) traineeships through the REIQ (i.e. commenced after 1 January 2009) will already have achieved credit towards the educational requirements to apply for a real estate licence. The licence course is a 19 unit program, incorporating units of competency from the Property Services Training Package. As a completed Certificate IV sales and auctioneering, property management, business broking, commercial trainee or agency support trainee, you will have already achieved competency in the majority of these units. The additional units you are required to complete to apply for your licence are as follows: CPPDSM4046A CPPDSM4016A CPPDSM4014A CPPDSM4019A BSBSMB406A For Certificate IV Sales Trainees only Manage tenancy disputes Monitor and manage lease or tenancy agreement For Certificate IV Property Management Trainees only Market property for sale Prepare for auction and complete sale Manage small business finances For Certificate IV Commercial Trainees only CPPDSM4006A CPPDSM4013A CPPDSM4019A CPPDSM4046A CPPDSM4016A Establish and manage agency trust accounts Market property for lease Prepare for auction and complete sale Manage tenancy disputes Monitor and manage lease or tenancy agreement For Certificate IV Agency Support Trainees only CPPDSM4003A CPPDSM4019A CPPDSM4018A BSBSMB406A Appraise property Prepare for auction and complete sale Prepare and present property reports Manage small business finances Classes for the above units are scheduled on a regular basis and some units can also be accessed online. Please check course calendars for dates. These are available on our website, reiq.com 25 REIQ Training
Upgrade Fees for completed trainees Completed Sales and Auctioneering trainees are eligible for a discounted rate of $335 $370 for REIQ members for non members Completed Property Management trainees are eligible for a discounted rate of $500 $550 for REIQ members for non members Completed Business Broking trainees are eligible for a discounted rate of $910 $1,000 for REIQ members for non members Completed Commercial trainees are eligible for a discounted rate of $910 $1,005 for REIQ members for non members Completed Agency Support trainees are eligible for a discounted rate of $725 $800 for REIQ members for non members The normal fee for the Licence Course is ONLINE STUDY $1700 ($1500 REIQ members) OR FAST 5 DAY TUTORIALS $1900 ($1700 REIQ members) COMPREHENSIVE 13 DAY CLASSES OR $2200 ($2000 REIQ members) 26
Career Networking Events Looking for employment solutions? REIQ Career Networking Lunches and Evenings are an opportunity for REIQ Accredited Agencies, who are looking for well-trained, enthusiastic real estate rookies and REIQ trained students to connect in a casual environment and enable our students and member offices to mutually benefit from their affiliation with the REIQ. These events are FREE of charge and are exclusively available to REIQ accredited agencies and to students who are currently studying or who have successfully completed their course recently with the REIQ. BRISBANE (12.30-1.30PM) GOLD COAST (12.30-1.30PM) SUNSHINE COAST (5.30-7.30PM) current as at July 2017 TO SAVE YOUR PLACE AND FOR CATERING PURPOSES E. recruits@reiq.com.au (07) 3249 7347 27 REIQ Training
WHY BECOME AN REIQ MEMBER? REIQ Student Membership gives you an edge over your competitors and an advantage when building your business. In addition to exclusive offers from our corporate business partners, an REIQ membership gives unparalleled value for money and an extensive range of benefits. These include: REIQ STUDENT MEMBERSHIP Students may become members at the time of enrolling in their Registration or Licensing course, and access the benefits of membership immediately, including discounts on their enrolment fees. BENEFITS AVAILABLE TO REIQ STUDENT MEMBERS Discounts on further training and traineeships Employment opportunities and career networking events Access to the members only resources section of the REIQ website, including fact sheets and best practice forms 12 month online REIQ Journal subscriptions 12 month online quarterly subscriptions to the Queensland Market Monitor Regular REIQ enews updating subscribers on the latest in legislative and best practice news 12 MONTH MEMBERSHIP: STUDENT: $100 reiq.com 07 3249 7347 membership@reiq.com.au