DEFICIENT DUE DILIGENCE?

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DEFICIENT DUE DILIGENCE? A research report submitted to the Faculty of Commerce, Law and Management, University of the Witwatersrand, in partial fulfilment (50%) of the requirements for the degree of Master of Commerce in the Field of Accountancy. A research report submitted by Adnan Inayat Patel Student number: 0701293N Tel: 011 717 8044 Ethics Clearance Protocol Number: H111107 Supervisor: Professor Gary Swartz I

ABSTRACT: The effectiveness of traditional due diligence practices and whether they contribute to Merger and Acquisition (M&A) success or failure is an ongoing debate in finance research. This research report contributes to the debate by examining the effectiveness of traditional due diligence using a qualitative research approach. A dataset of traditional due diligence practices was compiled from the literature, which formed the basis for an interview which was conducted with corporate finance practices. The findings indicate that the traditional due diligence process is considered to be an evolving process, where due diligence practices of the last decade are considered to be significantly different from the due diligence required in acquisitions today. Due diligence is also considered to be indispensable, and its scope and importance underestimated. Furthermore, any perceived deficiency in a due diligence is not necessarily in concept, but rather in execution, with excessive focus on the accounting and legal aspects of a M&A, while neglecting the macro-environment, marketing, production, management and information systems. It is also concluded that most stakeholders have understood that failure to carry out proper due diligence could be financially damaging to the parties transacting. In an attempt to determine what due diligence means for the current as well as the future, this study uncovers a critical trend in the forms and manner of flawed due diligence practices and paves the way to a more strategic due diligence, which are useful for practitioners in the present and in the future for M&A success. II

ACKNOWLEDGEMENTS: A special thank you must be made to those who assisted me through this challenging phase of my life, without whom none of this would be possible My supervisor, Professor Gary Swartz, who has been an inspiration and rock for me from the very beginning... Professor Kurt Sartorious and Jacqueline Arendse and not forgetting my HOD, Mrs.Magda Turner, who all believed in me when no one else did To my wonderful friends and family who have been there for me this year, good times and bad My words cannot convey my gratitude and appreciation to you all With much love and affection, Adnan. III

DECLARATION I, Adnan Inayat Patel, declare that this research report is my own work except as indicated in the references and acknowledgements. It is submitted to the Faculty of Commerce, Law and Management, University of the Witwatersrand, in partial fulfilment of the requirements for the degree of Master of Commerce in the Field of Accountancy. It has not been submitted before for any degree or examination in this or any other university. ------------------------------------------------------------- (Adnan Inayat Patel) Signed at the University of the Witwatersrand On the 28 th day of February 2012. IV

TABLE OF CONTENTS ABSTRACT... II ACKNOWLEDGEMENTS... III LIST OF TABLES... VIII LIST OF FIGURES... VIII CHAPTER 1: INTRODUCTION... 1 1.1 PURPOSE OF THE STUDY... 1 1.2 CONTEXT OF THE STUDY... 1 1.3 PROBLEM STATEMENT... 2 1.4 RESEARCH OBJECTIVE AND STRATEGY... 2 1.5 SIGNIFICANCE OF THE STUDY... 2 1.6 DELIMITATIONS OF THE STUDY... 4 1.7 DEFINITION OF TERMS... 4 1.8 ASSUMPTIONS... 5 1.8 ORGANIZATION OF THE STUDY... 5 CHAPTER 2: LITERATURE REVIEW... 7 2.1. INTRODUCTION AND BACKGROUND TO TRADITIONAL DUE DILIGENCE... 7 2.2. A REALITY OF DUE DILIGENCE ADEQUACY FROM EMPRICAL RESEARCH 2.2.1 INTRODUCTION...14 2.2.2 THE NEED FOR AN EXPANDED DUE DILIGENCE FRAMEWORK...14 2.2.2.1 NARROW AND UNINFORMED STUDIES...16 2.2.2.2 THE NEEDS OF ACQUIRERS...16 2.2.2.3 COMPREHENSIVE DUE DILIGENCE REQUIREMENTS...17 2.2.2.4 TIME AND COST CONSTRAINTS...18 2.2.2.5 SCOPE LIMITATIONS...19 2.2.2.6 THE ACCESIBILITY OF INFORMATION...20 2.2.2.7 SOFT DUE DILIGENCE...20 2.2.2.8 NON FINANCIAL CONSIDERATIONS...22 2.2.3 CONCLUSION FROM EMPIRICAL RESEARH...24 V

2.3. A REALITY OF DUE DILIGENCE: A PRACTICAL PERSPECTIVE 2.3.1 INTRODUCTION...25 2.3.2 FINANCIAL DUE DILIGENCE...26 2.3.3 LEGAL DUE DILIGENCE...28 2.3.4 COMMERCIAL DUE DILIGENCE...28 2.3.5 OTHER CONSIDERATIONS...30 2.3.6 A MORE EFFECTIVE, STRATEGIC DUE DILIGENCE...32 2.3.7 CONCLUSION FROM PRACTICE...34 2.4. CONCLUSION OF LITERATURE REVIEW...35 CHAPTER 3: RESEARCH METHODOLOGY...37 3.1 RESEARCH METHODOLOGY /PARADIGM...37 3.2 RESEARCH DESIGN...37 3.3 POPULATION AND SAMPLE...38 3.3.1 POPULATION...38 3.3.2 SAMPLE AND SAMPLING M ETHOD...39 3.4 THE RESEARCH INSTRUMENT...39 3.5 PROCEDURE FOR DATA COLLECTION...40 3.6 DATA ANALYSIS AND INTERPRETATION...42 3.7 LIMITATIONS OF THE STUDY...43 3.8 VALIDITY AND RELIABILITY...43 3.8.1 EXTERNAL VALIDITY...43 3.8.2 INTERNAL VALIDITY...43 3.8.3 RELIABILITY...44 CHAPTER 4: PRESENTATION OF RESULTS...45 4.1 INTRODUCTION...45 4.2 DEMOGRAPHIC PROFILE OF RESPONDENTS...45 4.3 RESULTS PERTAINING TO CLOSE-ENDED QUESTIONS...46 4.4 RESULTS PERTAINING TO SUBJECTIVE-RANKING QUESTIONS... 46 4.5 SUMMARY OF THE RESULTS...47 VI

CHAPTER 5: DISCUSSION OF THE RESULTS...51 5.1 INTRODUCTION...51 5.2 DISCUSSION OF RESULTS...51 5.3 CONCLUSIONON DISCUSSION OF RESULTS... 73 CHAPTER 6: CONCLUSIONS AND FURTHER RESEARCH...76 6.1 CONCLUSIONS OF THE STUDY...76 6.2 SUGGESTIONS FOR FURTHER RESEARCH...79 REFERENCES...81 APPENDIX A...86 GRAPHS ILLUSTRATING NOTEWORTHY REFLECTIONS ON DUE DILIGENCE... 86-88 APPENDIX B...89 THE DEALMAKERS REPORT, 2010... 89-91 APPENDIX C...92 ETHICS CLEARANCE...92 APPENDIX D...93 THE INTERVIEW AGENDA... 93-94 APPENDIX E...95 DUE DILIGENCE CHECKLISTS...95-105 APPENDIX F... 106 THE EXTRACTS OF ACTUAL DUE DILIGENCE PRACTICES IN M&A'S... 106-118 APPENDIX G... 119 THE INTERVIEW EXCERPTS... 119-145 VII

LIST OF TABLES Table 1: THE MAIN DUE DILIGENCE TOPICS...10 Table 2: THE SPECTRUM OF NON-FINANCIAL ISSUES THAT NEED TO BE CONSIDERED DURING DUE DILIGENCE ASSESSMENTS...23 Table 3: TYPICAL PROBLEMS FACED BY A FIRM...31 Table 4: THE TRADITIONAL DUE DILIGENCE PROCESS VS. THE ELEMENTS OF THE CRITICAL FIT CRITERIA...32 Table 5: THE TRADITIONAL DUE DILIGENCE PROCESS VS. THE STRATEGIC DUE DILIGENCE......33 Table 6: TABLE REFELECTING THE RESULTS OF SUREVEY RESPONSES TO QUESTIONS 2-8...... 46 Table 7: TABLE REFELECTING THE RESULTS OF SUREVEY RESPONSES TO QUESTION 9......46 LIST OF FIGURES Figure 1: THE DEAL EVALUATION PROCESS...12 Figure 2: THE COMMERCIAL DUE DILIGENCE OUTLINE...13 Figure 3: THE DUE DILIGENCE AUDIT REQUIREMENTS...17 VIII

The art of doing due diligence is being lost. Buyers aren t analyzing the operations and books of prospective acquisitions with nearly enough vigour (Fortune, 3 September 2001). IX