Property Management
About Vistra Ranked among the top four corporate service providers globally, Vistra is a versatile group of professionals, providing a uniquely broad range of services and solutions. Our capabilities span across international incorporations to fund administration, trust, fiduciary and private client services through our four business divisions: Alternative Investments Company Formation Corporate & Private Clients International Expansion We employ over 3,000 professionals across 44 jurisdictions throughout the Americas, Europe, Middle East, and Asia Pacific. In the Alternative Investments sector Vistra has over 170 billion EUR* assets under administration. As a leading global player with expert industry knowledge and location specialists, Vistra has a deep understanding of the professional worlds of our clients, and a proven track record of offering highly versatile solutions, providing the people, processes, and products that help our clients get the most from their international business. Leading the way, guided by knowledge. *As of June 2017 1
A Reliable Partner for Your Real Estate Investment Vistra provides a wide range of services around the property and asset management of real estate investments: These services include custodian services and cash management, regulatory reporting, accounting, tax and law consultancy, providing back-office functions and also the communication with investors. Furthermore, Vistra is able to provide property management services to its clients from the real estate sector. This wide range of services from one provider is a unique selling point of Vistra. Our property management team of 60 employees, look after approximately 1.5 million sqm of rental area. From Soest and Berlin we service real estate investments all over Germany and Switzerland for our national and international clients. Asset classes include retail, office and logistic properties. We offer commercial and technical property management services as well as letting, transaction and construction services. We operate in specially aligned teams of experts which allows the constant exchange of information to ensure the highest quality service for our clients. Our commercial property management and reporting is managed centrally from Soest to guarantee consistent and client-oriented processes. Servicing the Entire Structure In connection with the international activities of Vistra we are able to offer a vertical integration from fund level to the property level and deliver a wide range of real estate services. Property Investor SPV Fund Our clients benefit from this one-stop-shop approach as follows: Digitalized processes and integrated IT-systems from fund to property level Coherent reportings Streamlined procedures and strong focus on responsibility Prioritising our clients at every step of the journey. 2 3
Commercial Property Management Technical Property Management Services Working with Vistra Property Management guarantees your commercial real estate is being taken care of by professionals. Our teams are built upon innovative thinking, a high service quality and solid client relationships. Our services include: Technical property management is a specialised field of the industry in which experience and know-how are crucial. Based on many years of experience we have outstanding expertise in real estate and are able to offer a broad range of related services. Tenant liaison and support Our services include: Commercial PM & Reporting Value-added Services Technical PM Investment & Letting Management of rental agreements Reporting Index-development and rent adaption Budgeting and budget control Service charge reconciliations Bookkeeping and reporting Management of insurance policies Reminder mechanism Support and legwork for tax consultants and auditors Procurement by tender, assignment and the controlling and timing of building work as well as maintenance contracts and service providers Planning works Periodic reviews Regular property inspections Hand over of rental areas Management and optimization of contracts and cost benchmarking Warranty management and independent evidence procurement Value-added Services Investment & Letting We offer our clients the full range of commercial and technical services for their real estate investments. In addition to our core property management services, we are also able to supply the following services as part of Property Management plus. Preparation of customized reports by our dedicated reporting department Individual and fast-driven letting and sales management Planning and steering building measures by our team of architects Why choose Vistra? A dedicated team to serve you with a broad range of real estate services Seamless exchange of information All services from one source a minimum of interfaces and parties involved, always aiming to simplify the process With our value-added services we offer complete services around real estate investments. Our services include: Asset management Planning of building work Centre management Management of home owner associations Sustainability management Advanced reporting and sensitivity analysis Owner representation Development and implementation of property strategies Our letting and sales property services include: Contract negotiations for letting and sales Investment services transaction consulting Direct acquisition Coordination of external real estate letting agents Ongoing control of estimated rental values and duration Marketing of properties Market analysis and competitor analysis 4 5
Portfolio Investment Our expertise in proactive property management, particularly retail, office, and industrial properties is based on the long term management of extensive portfolios for a range of international clients. Office Logistics 22% Apartments 10% 7% Assets Under Management 61% Retail We support investors and sellers through all steps of the transaction process with a broad set of services. Side by side with the client, we develop an investment strategy for a single asset or a portfolio along the full line of real estate services with a strong focus on details. Our clients benefit from their exclusive access to our international network, which becomes increasingly relevant in times of an ongoing globalization of global real estate transactions. We pursue the goal of a discrete, professional transaction that provides full auditing acceptability and also delivers the best financial results for our clients. We offer a range of services, including: Development of acquisition and exit strategies Sourcing of real estate investments all over Germany Acquisition services for national and international clients Enhancement in real estate value by asset and property management We are happy to provide references on request. 4,500 managed rental agreements Management of rental area exceeding of 1.5 million sqm 2,500 managed units for home owner associations 6 7
Our Dedicated and Specialised Team Lean Back and Relax... We understand that every client has different requirements. Therefore we aim to develop customized solutions to deliver the best results for our clients and partners. If you require further information about our services at Vistra, please do not hesitate to contact us or visit us on www.vistra.com/pm....we ll manage your real estate investment! Contact Oliver Oser Managing Director Tel: +49 2921 7007 151 Email: oliver.oser@vistra.com Johannes Asbrand Head of Business Development Tel: +49 30 88710855 10 Email: johannes.asbrand@vistra.com Property Management Soest Brüggering 7b, 59494 Soest Tel: +49 2921 7007 0 Fax: +49 2921 7007 100 Hamburg Property Management Berlin Kurfürstendamm 38/39, 10719 Berlin Tel: +49 30 88710855 0 Fax: +49 30 88710855 99 Cologne Frankfurt Munich DISCLAIMER: The contents of this document are made available for information purposes only. Nothing within this document should be relied upon as constituting legal or other professional advice. Neither Vistra Group Holdings SA nor any of its companies, subsidiaries or affiliates accept any responsibility whatsoever for any loss occasioned to any person no matter howsoever caused or arising as a result, or in consequence, of action taken or refrained from in reliance on any of the contents of this document. This document must be read in conjunction with our Legal and Regulatory notice at: www.vistra.com/notices 8 Vistra Group Holdings SA 06/17
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