th Iberian Conference on Information Systems and Technologies (CISTI 2017)

2017 12th Iberian Conference on Information Systems and Technologies (CISTI 2017) Lisbon, Portugal 21-24 June 2017 Pages 1-751 IEEE Catalog Number: ISBN: CFP1703K-POD 978-1-5090-5047-5 1/3

Copyright 2017, the Iberian Association for Information Systems and Technologies (AISTI) All Rights Reserved *** This is a print representation of what appears in the IEEE Digital Library. Some format issues inherent in the e-media version may also appear in this print version. IEEE Catalog Number: CFP1703K-POD ISBN (Print-On-Demand): 978-1-5090-5047-5 ISBN (Online): 978-989-98434-7-9 ISSN: 2166-0727 Additional Copies of This Publication Are Available From: Curran Associates, Inc 57 Morehouse Lane Red Hook, NY 12571 USA Phone: (845) 758-0400 Fax: (845) 758-2633 E-mail: curran@proceedings.com Web: www.proceedings.com

TABLE OF CONTENTS BUSINESS INTELLIGENCE IN A PUBLIC INSTITUTION EVALUATION OF A FINANCIAL DATA MART... 1 Joel Ramos ; Bráulio Alturas ; Sérgio Moro TELEOPERATION OF A MOBILE ROBOT BASED ON EYE-GAZE TRACKING... 7 Daniel Gêgo ; Carlos Carreto ; Luis Figueiredo PROCESSING OF BIOMEDICAL SIGNAL WITH NEURAL NETWORK ADALINE... 13 A. Medina-Santiago ; L. E. Gómez-Aguilera ; A. Cisneros-Gomez ; E. M. Melgar-Paniagua ; G. B. Nango-Solis ; N. A. Morales-Navarro ; J. M. Villegas-Izaguirre ; N. R. García-Chong ; J. I. Bermudez-Rodriguez AMARGANA: A SPELLING GAME OF THE PORTUGUESE LANGUAGE FOR USE IN MOBILE DEVICES... 19 Erick Mitisugui Yamato ; Ana Grasielle Dionísio Corrêa ; Valéria Farinazzo Martins DEVELOPMENT OF SOFTWARE PROTOTYPES THROUGH MODEL GAME JAM AND BASIC VISION ARTIFICIAL TECHNIQUES... 25 Luis Barba-Guamán ; Pablo Alejandro Quezada-Sarmiento ; Carlos Calderon-Cordova ; Liliana Enciso ; Daniel Guamán USE OF SQALE AND TOOLS FOR ANALYSIS AND IDENTIFICATION OF CODE TECHNICAL DEBT THROUGH STATIC ANALYSIS... 31 Daniel Guamán ; Pablo Alejandro Quezada-Sarmiento ; Luis Barba-Guaman ; Liliana Enciso SERVICES OF GENERAL INTEREST INFORMATION ON ITV A PERSONALISED AND DYNAMIC APPROACH... 38 David Campeio ; Telmo Silva ; Jorge Ferraz Abreu WEB-BASED SCIENTIFIC COMPUTING, A LITTLE EXPLORED FIELD AN ENGINEERING PROBLEM: PNEUMATIC TRANSPORT... 42 Fátima Rosa ; Miguel Casquilho INFORMATION SYSTEM FOR THE QUANTIFICATION OF FINANCIAL RISK... 48 Maria Andrea Arias-Serna ; Francisco José Caro-Lopera ; Jaime Alberto Echeverri-Arias ; Diego Alejandro Castañeda-Palacio ; Juan Guillermo Murillo-Gómez HIGHER EDUCATION TEACHERS IN PORTUGAL USE TECHNOLOGY IN THEIR EDUCATIONAL ACTIVITIES: MYTH OR REALITY?... 54 Paula Peres ; Fernando Moreira ; Anabela Mesquita DATABASE OPTIMIZER EXTENSIONS USING PREPROCESSING LAYER IN TEMPORAL ENVIRONMENT... 60 Michal Kvet ; Karol Matiasko SOFTWARE-DEFINED CONTROLLERS: WHERE ARE WE?... 66 João Tavares ; Henrique S. Mamede ; Pedro Amaral ; Paulo Pinto PROBLEM-BASED LEARNING METHODOLOGY APPLIED WITHIN A DATA NETWORK INFRASTRUCTURE DESIGN COURSE A REAL CASE IMPLEMENTATION... 72 Valéria Farinazzo Martins ; Paulo N. M. Sampaio ; Antônio José A. Cordeiro ; Bruno Ferreira Viana A NOVEL UBIQUITOUS SYSTEM TO MONITOR MEDICINAL COLD CHAINS IN TRANSPORTATION... 78 Mauricio González Palacio ; Liliana González Palacio ; Jhon Jair Quiza Montealegre ; Héctor Jairo Ortiz Pabón ; Mario Alberto Luna Del Risco ; David Roldán ; Santiago Salgarriaga ; Pamela Vásquez ; Sara Hernández ; Christian Martínez LBHD: DROP POLICY FOR ROUTING PROTOCOLS WITH DELIVERY PROBABILITY ESTIMATION... 84 Miguel Pinheiro Rodrigues ; Naércio Magaia ; Paulo Rogério Pereira COLLECTIVE LEARNING ENVIRONMENTS IN SOCIAL INNOVATION AND ENTREPRENEURSHIP CONTEXT...90 Ana Melro ; Lídia Oliveira FITRANK SOCIAL APP TO COMBAT PHYSICAL INACTIVITY STUDY OF THE USE OF FITNESS SOCIAL APPS ON FACEBOOK'S USERS PROFILES... 94 Fábio Paschoal ; Nelson Francisco Favilla Ebecken ; Gabriel Vinicius Silva Ribeiro ; Leandro Moniz De Aragão Daquer ; Renato Campos Mauro ; Eduardo Soares Ogasawara COMUNE AN ANDROID APPLICATION FOR APPLYING SURVEYS TO AND COLLECTING REPORTS FROM PUBLIC SERVICE USERS... 100 William Gomes De Branco ; Maristela Terto De Holanda

DEVELOPMENT OF AN INFORMATION SYSTEM AUDIT IN A DATA CENTER: IMPLEMENTATION OF WEB APPLICATION TO THE MANAGEMENT OF AUDITED ELEMENTS... 106 Pablo Alejandro Quezada-Sarmiento ; Paquita-Esperanza Alvarado-Camacho ; Patricia Marisol Chango- Cañaveral AUTOMATIC DISCOVERY AND CLASSIFICATIONS OF IOT DEVICES... 111 Pedro R. J. Pêgo ; Luís Nunes EUROPEAN PUBLIC MEDIA REVISE THEIR STRATEGY FOR THE NEXT DECADE... 121 Tania Fernández Lombao ; Paulo Faustino GREEN IT MATURITY MODELS: A SYSTEMATIC MAPPING STUDY... 127 J. David Patón-Romero ; Mario Piattini RESULT OF PROPOSED METHODOLOGY FOR LEARNING ENGLISH WITH THE USE OF TICS. CASE STUDY: UNIVERSIDAD TECNOLÓGICA EQUINOCCIAL... 133 Nelson Salgado Reyes ; Susana Guzmán Rodríguez GAMIFICATION: CONCEPTUAL FRAMEWORK TO ONLINE COURSES OF LEARNING COMPUTER PROGRAMMING... 139 Martinha Piteira ; Carlos J. Costa MODEL OF MEASUREMENT OF MEANINGFUL LEARNING IN DISTANCE LEARNING ENVIRONMENTS... 145 Vagner Da Silva ; Nizam Omar INTERNET USE FOR ACTIVE AGING: A SYSTEMATIC LITERATURE REVIEW... 151 Isabel Miguel ; Helena Amaro Da Luz SPATIO-TEMPORAL DINAMIC OF GEOGRAPHIC OBJECT BY MEANS OF TRAJECTORIES IN SPATIAL DATABASE... 157 Alvaro Enrique Ortiz Dávila ; Ruben Javier Medina Daza PERCEPTION OF DIGITAL CITIZENSHIP AMONG POOR ADULT AND ELDERLY USERS OF "TELECENTROS " IN BELO HORIZONTE... 163 Samir Rodrigues Haddad ; Abílio Oliveira BRAND FOLLOWERS ON FACEBOOK PERCEPTIONS AND BEHAVIOURS... 169 Dora Simões ; Cátia Dias SOFTWARE PROCESS IMPROVEMENT ASSESMENT FOR MULTIMODEL ENVIRONMENT TOOL TO DIAGNOSE AN ORGANIZATION... 175 Gloria Piedad Gasca-Hurtado ; Jesús Andrés Hincapié ; Mirna Muñoz THE USE OF MOODLE IN HIGHER EDUCATION EVOLUTION OF TEACHER'S PRACTICES OVER TIME... 181 Sónia Rodrigues ; Álvaro Rocha ; António Abreu REFERENCE-FREE SYSTEM FOR AUTOMATED HUMAN TRANSLATION QUALITY ESTIMATION... 185 Yu Yuan ; Bogdan Babych ; Serge Sharoff MASSIVE DATA VISUALIZATION ANALYSIS ANALYSIS OF CURRENT VISUALIZATION TECHNIQUES AND MAIN CHALLENGES FOR THE FUTURE... 190 Manuel Pérez Cota ; María Díaz Rodríguez ; Miguel Ramón González-Castro ; Ramiro Manuel Moreira Gonçalves UNIFIED ACCESSIBLE HOME: INTEGRAL SYSTEM OF ACCESSIBILITY... 196 Antonio Losada González ; Manuel Pérez Cota SOCIO-CONSTRUCTIVIST TEACHING POWERED BY ICT IN THE STEM AREAS FOR PRIMARY SCHOOL... 202 Carlos Ferreira ; Pedro Neves ; Cristina Costa ; Domenico Teramo IMPROVED TEACHING AND CONSERVATION OF NATURAL SITES THROUGH AUGMENTED REALITY... 207 Reyes Montenegro ; Lilia Muñoz GAMIFICATION TO PROMOTE DIGITAL INCLUSION OF THE ELDERLY... 213 Jonas Mendes Fiorini ; Marinês De Jesus Rocha Barros ; Ester Barreto Bento COLLABORATIVE AND ACTIVE LEARNING THROUGH WEB 2.0 TOOLS APPLIED IN HIGHER EDUCATION... 217 Juan-Pablo Ureña-Torres ; Gladys-Alicia Tenesaca-Luna ; María Belén Mora Arciniegas ; Veronica Segarra- Faggioni ACCESSIBILITY IN THE SOFTWARE LIFE CYCLE A MAIEUTIC EXERCISE IN SOFTWARE ENGINEERING... 224 João De Sousa E Silva ; Ramiro Gonçalves ; António Pereira

THE MANAGEMENT OF CROWDSOURCING SOFTWARE PROJECTS: A SYSTEMATIC MAPPING... 229 William Simão De Deus ; José Augusto Fabri ; Alexandre L'Erario FACIAL RECOGNITION SYSTEM FOR AUTOMATIC PRESENCE CONTROL IN A CLASSROOM... 236 João Roberto De Toledo Quadros ; Fabio Paschoal E Laercio Brito Gonçalves THE SEEQ QUESTIONNAIRE FOR VALIDATING THE TEACHING IMPROVEMENT WHEN INTRODUCING DIGITAL STORYTELLING IN HIGHER EDUCATION... 242 Arias Masa Juan ; Martin Espada Rafael ; Traver Becerra Manuel ; Contreras Vas Juan Angel ; Cubo Delgado Sixto EGOMUSEUM: (SELF)REPRESENTATION IN SOCIAL MEDIA... 248 Claudio Xavier ; Lídia Oliveira DATA BASES AVAILABLE THROUGH APIS USING RESTIFY: CHARACTERISTICS, PROGRAMMING MODELS, AND BENCHMARKS... 252 Luiz F. Marques ; Ronaldo C. M. Correia ; Gabriel Spadon ; Danilo M. Eler ; Celso Olivete-Jr ; Rogério E. Garcia TECHNOLOGIES FOR INTERGENERATIONAL FAMILY COMMUNICATION... 258 Carolina Abrantes ; Ana Carla Amaro ; Vania Baldi ANALYSIS OF THE EVOLUTION OF INSTITUTIONAL SCIENTIFIC COLLABORATIONS OF POST-GRADUATE TEACHERS BETWEEN THE YEARS OF 2012 TO 2015... 263 Patrícia M. Dias ; Thiago M. R. Dias ; Jhonathan F. Oliveira ; Renata P. S. Oliveira ; Gray F. Moita PROFILE-ORIENTED PROGRAMMING TEACHING TO NON TECHNICAL STUDENTS: A CASE STUDY... 269 Fernando Moreira ; Maria João Ferreira ; Cesar A. Collazos ; Sandra Cano ANALYSIS OF DIMENSIONS INFLUENCING THE SUCCESS OF BI PROJECTS THROUGH DATA MINING... 275 Belmira Cordeiro ; Bráulio Alturas ; Sérgio Moro THE CHALLENGES OF CONNECTED DATA FOR ONTOLOGY ENGINEERING... 279 Cleiton Silva ; Orlando Belo DESIGN OF DIGITAL GAMES IN THE INITIAL TRAINING OF BIOLOGY TEACHERS FROM BRAZIL AND PORTUGAL: A RESEARCH PROPOSAL... 285 Alline Bettin De Oliveira ; António José Osório USING WIKIS IN THE HIGHER EDUCATION: THE CASE OF WIKIPEDIA... 288 Borja Bordel ; Maria Pilar Mareca A TECHNIQUE FOR EVALUATION AND DETECTION OF POTENTIALLY VULNERABLE CODE IN ANDROID APPLICATIONS... 294 Ricardo Luis D. M. Ferreira ; Anderson F. P. Dos Santos ; Ricardo Choren RECOGNITION OF HAND CONFIGURATION: A CRITICAL FACTOR IN AUTOMATIC SIGN LANGUAGE TRANSLATION... 300 Nuno Escudeiro ; Paula Escudeiro ; Fernando Soares ; Orfeas Litos ; Marcelo Norberto ; Jorge Lopes DATA DRIVEN MULTI-AGENT M-HEALTH SYSTEM TO CHARACTERIZE THE DAILY ACTIVITIES OF ELDERLY PEOPLE... 305 Solange Mendes ; Jonas Queiroz ; Paulo Leitão DIGITAL IMAGE ANALYSIS OF CELLS AND COMPUTATIONAL TOOLS FOR THE STUDY OF MECHANISM OF RSV ENTRY TO HUMAN BRONCHIAL EPITHELIUM... 311 Margarita Gamarra ; Eduardo Zurek DESIGNING LEARNING PATHS: CONTRIBUTIONS TO THE ORGANIZATION OF B- LEARNING INITIATIVES... 315 Paula Peres ; Lino Oliveira ; Ângelo Jesus ; Armando Silva TRACEPP REQUIREMENTS TRACEABILITY TOOL: EXTENDING THE SCALABILITY OF THE TRACE++ TECHNIQUE... 321 Faleiro Naves IMPROVING THE SPATIAL RESOLUTION OF THE IMAGES IKONOS BEGINNING WITH UNMANNED AERIAL VEHICLE (UAV): AN APPLICATION OF IMAGE FUSION WITH WAVELET TRANSFORM... 328 Rubén Javer Medina Daza ; Victor Daniel Angulo ; Jorge Luis Rodriguez Galvis DATA MINING ON LINKEDIN DATA TO DEFINE PROFESSIONAL PROFILE VIA MINERASKILL METHODOLOGY... 335 Dayane C. M. F. Caldeira ; Ronaldo C. M. Correia ; Gabriel Spadon ; Danilo M. Eler ; Celso Olivete-Jr ; Rogério E. Garcia DINOFELISAR DEMO AUGMENTED REALITY BASED ON NATURAL FEATURES... 341 Anabela G. R. Marto ; A. Augusto De Sousa ; Alexandrino José Marques Gonçalves

IOT BASED SCADA INTEGRATED WITH FOG FOR POWER DISTRIBUTION AUTOMATION... 347 Rijo Jackson Tom ; Suresh Sankaranarayanan RISK RELIABILITY ANALYSIS, RESULTING FROM EXPLOSIONS IN PETROCHEMICAL INDUSTRIES: A CASE STUDY USING ALOHA SOFTWARE... 351 Augusto José Da Silva Rodrigues ; Maicon Herverton Lino Ferreira Da Silva ; Daniel Oliveira De Farias ; Marcelo Mendoça Teixeira ; Mônica Ferreira De Brito Rocha ; Gustavo Barros Lins ; Richarlyson Alves D'Emery ; João Ferreira Da Silva ; Jorge Da Silva Correia Neto KDD PROCESSES IN NON-RELATIONAL DATA: THE CASE OF THE MINERAMONGO TOOL... 357 Thiago G. Lima ; Ronaldo C. M. Correia ; Danilo M. Eler ; Celso Olivete-Jr ; Rogério E. Garcia INFLUENTIAL FACTORS IN THE VISIBILITY AND QUALITY OF THE WEBSITES OF PRIVATE HOSPITALS... 363 Judit Creixans-Tenas ; Núria Arimany-Serrat SYSTEM FOR MONITORING AND CONTROL ENERGY CONSUMPTIONS... 370 Gonçalo Marques ; Rui Pitarma MONITORING AND CONTROL OF THE INDOOR ENVIRONMENT... 375 Gonçalo Marques ; Rui Pitarma DEVELOPING ANTI-BRIBERY ORGANIZATION SYSTEM BASED ON QUANTITATIVE PAIR- WISE INFORMATION AN APPROACH BASED ON ACTIVITY THEORY... 381 Antonio Gonçalves ; Anacleto Correia ; Luís Cavique INTERNET BASED PARENTING CONTROL APPLICATION ON TEENAGERS... 387 Lídice Haz ; Teresa Guarda ; Isaac Zambrano ; Carlos Sánchez FROM MATHEMATICAL MODEL OF COMMUNICATION TO THE COMMUNICATION MODEL OF VIRTUAL UNIVERSE... 393 Marcelo Mendonça Teixeira ; Jaziel Victor De Souza ; Diogo Brito Dall Homenick ; Edmar Da Silva Medeiros ; Hugo Pazzoline Barreto Dos Santos ; Felipe Alves Lopes Da Silva ; Anderson Sena Dos Santos ; Cícero Antônio De Morais ; Lucas Urbano Da Silva ; Gustavo José Martins Ribeiro ; Talitta Ferreira Vieira Lima POSITION CONTROL OF DC MOTOR THROUGH SPACE STATE FOR ROTARY PLATFORM... 401 Ruiz Jonnathan - Giraldo Carlos ; José Luis Ramirez ; Diana Lancheros-Cuesta OPENSTREETMAP: AN ANALYSIS OF THE EVOLUTION OF GEOGRAPHIC DATA IN BRAZIL... 407 Gabriel Franklin Braz De Medeiros ; Maristela Terto De Holanda RECOMMENDER SYSTEMS IN MOBILE APPS FOR HEALTH A SYSTEMATIC REVIEW... 413 Luciano Rodrigo Ferretto ; Cristiano Roberto Cervi ; Ana Carolina Bertoletti De Marchi ALGORITHM FOR MODEL THE SOIL ARCHING EFFECT ON DISCONTINUOUS SOIL RETAINING WALLS... 419 John Mario García Giraldo ; Liliana González Palacio A PROPOSAL OF VIRTUAL EDUCATION... 424 Leandro Coelho Da Silva ; Marcelo Mendonça Teixeira ; Jaziel Victor De Souza ; Anderson Sena Dos Santos ; Gustavo José Martins Ribeiro ; Hugo Pazzolin Barreto Dos Santos ; André Correia Dos Santos ; Felipe Alves Lopes Da Silva ; Cícero Antônio De Morais ; Marcos Vinícius Alcantara ; Edmar Da Silva Medeiros REVERSING TO DETECT SOFTWARE VULNERABILITIES... 431 Bruno Gonçalves De Oliveira ; Maycon Vitali ; Willian Massami Watanabe A STUDY ON LOW COMPLEXITY MODELS TO PREDICT FLAWS IN THE LINUX SOURCE CODE... 436 Lucas Kanashiro ; Athos Ribeiro ; David Silva ; Paulo Meirelles ; Antonio Terceiro USED AND INTERACTION IN TECHNOLOGICAL PLATFORMS OF OPEN SOURCE TO IMPROVE THE LINGUISTIC COMPETENCE IN COMPUTER ENGINEERS... 442 Pablo Alejandro Quezada-Sarmiento ; Santiago Mengual-Andrés ; Liliana Enciso-Quispe ; Veronica Espinoza USING FEATURE SELECTION ALGORITHMS IN EDUCATIONAL DATA: THREE CASE STUDIES... 446 M. Marques ; M. C. Nicoletti ; M. P. Guimarães UAV SIMULATOR FOR GROWN-UP PEOPLE QUALITY OF LIFE ENHANCEMENT... 452 Andrés Bustamante ; Graciela Guerrero ; Nuno Rodrigues USE OF TOOLS 2.0 IN STUDENTS OF THE FACULTY OF COMMUNICATION SCIENCES OF THE UNIVERSITY OF MALAGA... 458 Francisco-Javier Ruiz-San-Miguel ; Mónica Hinojosa-Becerra ; Isidro Marín-Gutiérrez PREDICTING MASTER'S APPLICANTS PERFORMANCE USING KDD TECHNIQUES... 464 Ronan A. Lopes ; Luiz A. L. Rodrigues ; Jacques D. Brancher INTERRUPT EMISSION OR ASK IF TV VIEWER WANTS TO SEE... 470 Hilma Caravau ; Telmo Silva ; Valter Silva AUTOMATIZING ONTOLOGY POPULATION TO DRIVE THE NAVIGATION ON VIRTUAL LEARNING SPACES... 476 Cristiana Araújo ; Pedro Rangel Henriques ; Ricardo G. Martini

DETECTION OF MOVING OBJECTS THROUGH COLOR THRESHOLDING... 482 Luis Barba-Guamán ; Carlos Calderon-Cordova ; Pablo Alejandro Quezada-Sarmiento FROM INFORMATION CAPITALISM TO THE MEDIA CAPITALISM THE IMPORTANCE OF THE BROADBAND IN A GLOBAL WORLD... 488 García Pascual ; Ramón Marlon ; Ordoñez Kruzkaya INTEGRAL MODEL OF ENTERPRISE ARCHITECTURE FOR UNIVERSITY DIGITAL LIBRARIES... 496 C. Diego F. González ; Juan Bernardo Quintero ; Bell Manrique-Losada FRAMEWORK FOR THE DEVELOPMENT OF BUSINESS INTELLIGENCE USING COMPUTATIONAL INTELLIGENCE AND SERVICE-ORIENTED ARCHITECTURE... 503 Yamid Fabián Hernández-Julio ; Miguel Ángel Jimeno Paba ; Nallig Eduardo Leal Narváez ; Helmer Muñoz Hernández ; Wilson Nieto Bernal IDENTIFYING INTERACTION STRATEGIES IN UBIQUITOUS LEARNING ENVIRONMENTS... 510 Luma Da Rocha Seixas ; Alex Sandro Gomes ; Ivanildo José De Melo Filho MAKING THE INFORMAL LEARNING ACTIVITIES SUPPORT THE FORMATIVE ASSESSMENT PROCESS IN CSCL ENVIRONMENTS... 514 Ivanildo José De Melo Filho ; Luma Da Rocha Seixas ; Alex Sandro Gomes ; Enio Luiz Costa Tavares ; Rosangela Maria De Melo ; Fabio Denilson De O. Feliciano RODA-IN: A GENERIC TOOL FOR THE MASS CREATION OF SUBMISSION INFORMATION PACKAGES... 519 José Carlos Ramalho ; André Pereira ; Miguel Ferreira ; Luís Faria THE SELF-DIRECTED LEARNING IN U-LEARNING ENVIRONMENTS: A PRELIMINARY SYSTEMATIC MAPPING... 528 Hugo Vieira Lucena De Souza ; Rodrigo Lins Rodrigues ; Ivanildo José De Melo Filho ; Alex Sandro Gomes IMPLEMENTING A PROCESS ASSET LIBRARY FOCUSED ON IT SERVICE CAPACITY MANAGEMENT... 534 M. Arcilla-Cobián ; T. San Feliu ; A. Feliz ; J. A. Calvo-Manzano REPRESENTATION OF SCIENCE PUBLICATIONS IN OPEN LINKED DATA FROM ORCID CODES USING ONTOLOGIES TO SUPPORT A PORTAL OF SCIENTIFIC PUBLICATIONS... 540 Adolfo Lozano-Tello ; Julio Acedo ; Álvaro Prieto RESEARCH TRENDS IN CISTI'S UNVEILED THROUGH TEXT MINING... 547 Sérgio Moro ; Bráulio Alturas ; Joaquim Esmerado ; Carlos J. Costa TEACHING CROWDSOURCING DEVELOPMENT IN UNDERGRADUATE COURSES A COMPARATIVE STUDY... 552 Alexandre L'Erario ; José Augusto Fabri ; Rodrigo Henrique Cunha Palácios ; Wagner Godoy ; William Simão De Deus AN ESERVICE PLATFORM FOR THE ASSISTANCE AND SUPPORT OF PRIMARY CAREGIVERS... 558 Martínez-Alcala, Claudia ; I. Ramirez-Salvador, A. José ; Rosales-Lagarde Alejandra ; Brenda Jiménez-Rodríguez AUTOMATION OF STANDARDIZED USABILITY QUESTIONNAIRE FOR IOS MOBILE PLATFORM... 563 Priscilla Gonçalves Da Silva E Souza E Edna Dias Canedo ; Rodrigo Bonifácio De Almeida "VIRTUAL CLINIC": DISEÑO E IMPLEMENTACIÓN DE UN SISTEMA EXPERTO PARA DIAGNÓSTICOS OFTALMOLÓGICOS... 569 Jaime Alberto Echeverri Arias ; Yohana Suarez ; Ian Castillo FORMAL VERIFICATION OF BUSINESS PROCESSES AS TIMED AUTOMATA... 573 Luis E. Mendoza Morales ; Carlos Monsalve ; Mónica Villavicencio MOBILE DEVICES TO MONITOR PHYSICAL ACTIVITY AND HEALTH DATA... 579 Dennis Paulino ; Arsénio Reis ; João Barroso ; Hugo Paredes STUDY OF BARRIERS TO CONTRIBUTE WITH BRAZILIAN PUBLIC SOFTWARE PROJECTS... 583 Camila Ferreira ; Paulo Meirelles ; Kilmer Neri GAMIFICATION AS STRATEGY FOR SOFTWARE PROCESS IMPROVEMENT: A SYSTEMATIC MAPPING... 589 María Clara Gómez-álvarez ; Gloría Piedad Gasca-Hurtado ; Jesús Andrés Hincapié PREDICTION OF WINNERS IN MOBA GAMES... 596 Carlos E. M. Almeida ; Ronaldo C. M. Correia ; Danilo M. Eler ; Celso Olivete-Jr ; Rogério E. Garci ; Lucas C. Scabora ; Gabriel Spadon ONLINE SERVICE PERCEIVED VALUE TRAVEL AND HOLIDAY ACCOMODATION CONTEXT... 602 Ana Sofia Russo ; Bráulio Alturas

CLICKONMAP: A PLATFORM FOR DEVELOPMENT OF VOLUNTEERED GEOGRAPHIC INFORMATION SYSTEMS... 608 Jean H. S. Câmara ; Lucas F. M. Vegi ; Rafael O. Pereira ; Zoard A. Geöcze ; Jugurta Lisboa-Filho ; Wagner Dias De Souza MEDIA CONSUMPTION AND MEDIA LITERACY IN UNIVERSITY STUDENTS... 614 Andrea Velásquez ; Catalina Mier ; Diana Rivera ; Isidro Marín-Gutiérrez USE OF ONLINE SOCIAL NETWORKS TO PROMOTE SERVICES: THE CASE OF GYMS IN PORTUGAL... 620 Marta Gonçalves ; Bráulio Alturas DATA SECURITY ISSUES IN CLOUD-BASED SOFTWARE-AS-A-SERVICE ERP... 626 Pablo Saa ; Oswaldo Moscoso-Zea ; Andrés Cueva Costales ; Sergio Luján-Mora SEMANTIC TECHNOLOGIES FOR USING PORTFOLIOS AS A GUIDE FOR LEARNING IN HIGHER EDUCATION ENVIRONMENTS... 633 Lucila Romero ; Milagros Gutierrez ; Ma. Laura Caliusco LOAD FORECASTING AS A COMPUTATIONAL TOOL TO SUPPORT SMART GRIDS... 639 Svetlana Chemetova ; Paulo Santos ; Mário Ventim-Neves REST ARCHITECTURE IN THE IMPLEMENTATION OF A WEB AND MOBILE APPLICATION FOR VEHICULAR TARIFF ROTATING PARKING... 645 Liliana Enciso-Quispe ; José Quichimbo ; Francisco Luzón ; Elmer Zelaya-Policarpo ; Pablo Alejandro Quezada- Sarmiento INTERNET OF THINGS BASED ON ANDROID TECHNOLOGY FOR PEOPLE WITH DISABILITIES... 651 Liliana Enciso-Quispe ; Jonathan Delgado ; Henry Vivanco ; Elmer Zelaya-Policarpo ; Pablo Alejandro Quezada-Sarmiento SYSTEM OF LOCATION AND CONTROL OF TIME OF ARRIVAL OF UNIVERSITY BUSES USING SMARTPHONE... 657 Liliana Enciso-Quispe ; Jessica Correa ; Edgar Quezada ; Pablo Alejandro Quezada-Sarmiento ; Elmer Zelaya- Policarpo PORTABLE NAVIGATION DEVICE FOR BLIND PEOPLE... 663 Daniel Vera Yánez ; Diego Marcillo ; António Pereira MODERATION TECHNIQUES FOR USER-GENERATED CONTENT IN PLACE-BASED COMMUNICATION... 669 Pedro Coutinho ; Rui José COMPETITIVE INTELLIGENCE (CI) MODEL... 675 Hugo Araujo ; Carlos J. Costa ; Manuela Aparicio GAMIFICATION TO SUPPORT PROGRAMMING LEARNING... 681 Ricardo Pereira ; Carlos J. Costa ; Joao Tiago Aparicio LESSON LEARNED MANAGEMENT MODEL FOR SOLVING INCIDENTS... 687 Victor Hugo Medina García ; Juli Paola Salinas Riaño ; Lina María Medina Estrada OPEN EDUCATIONAL RESOURCES AND BASIC EDUCATION: RELEVANT DIALOGUES THROUGH A RECOMMENTADION GUIDE... 693 Júlio César Correia Da Silva ; Anamelea De Campos Pinto ; Sara Melo Do Egito Nunes ; Marcus De Melo Braga TOWARDS THE PROCESS OF IDENTIFYING THE STRATEGIES OF SELF-DIRECTED LEARNERS IN UBIQUITOUS ENVIRONMENTS... 697 Hugo Vieira Lucena De Souza ; Rodrigo Lins Rodrigues ; Ivanildo José De Melo Filho ; Alex Sandro Gomes GEOGRAPHIC INFORMATION SYSTEM WITH PUBLIC PARTICIPAT ON IOS SYSTEM... 701 Michael R. Da Slva ; Thales M. Ramos ; Maristela Terto De Holanda E-WASTE IN PORTUGAL A HIGHER EDUCATION-BASED STUDY... 706 Célio Gonçalo Marques ; Vasco Gestosa Da Silva HOLISTIC EVALUATION OF THE POTENCIAL PERFORMANCE OF THE CHIEF INFORMATION OFFICER... 712 Ana Sofia Amaral E Costa ; João Eduardo Quíntela Alves De Sousa Varajão ; Vítor Manuel Pereira Duarte Dos Santos THE HEALTH MAP: A MOBILE APPLICATION PROPOSAL FOR SOCIAL PARTICIPATION... 717 Eduardo Amadeu Dutra Moresi ; Jair Alves Barbosa ; Mário De Oliveira Braga Filho ; Maurício Pereira Borges ; Waldemar Anton Osmala ; Júlio Cezar Alves Dos Santos ; Marcos Augusto Alves Tito De Morais ; Michel Carmo Lopes EXPLORING TECHNOLOGICALLY ENHANCED READING MATERIALS IN L2 LEARNING CONTEXTS... 723 Ana R. Luís EVALUATION OF USABILITY IN USER SATISFACTION OF ELECTRONIC COMMERCE... 726 André Barros De Sales ; Edson Alves Da Costa ; Pedro Thiago Rocha De Alcântara

APPLICATION FOR MONITORING PRIMARY ENERGY RESOURCES BASED ON OPEN SOURCE SOFTWARE... 730 Marcelo Álvarez ; Diego Ortiz ; Wilson Sánchez ; David Rivas ; Sixto Aimacaña ; Wilson Sango ; Rosa Granizo ; Germania Vayas ; Renato Toasa LEARN AS A TEAM TO WORK IN A TEAM... 737 José Carlos Metrôlho ; Fernando Ribeiro ; Ana Paula Silva ; Arlindo Silva ; Fernando Barbosa THE USE OF CHALLENGE BASED LEARNING IN MOBILE APPLICATION DEVELOPMENT... 741 Eduardo Amadeu Dutra Moresi ; Mário De Oliveira Braga Filho ; Jair Alves Barbosa ; Michel Carmo Lopes ; Marcos Augusto Alves Tito De Morais ; Júlio Cezar Alves Dos Santos ; Maurício Pereira Borges ; Waldemar Anton Osmala CHEMIS3: A GAME FOR LEARNING CHEMICAL CONCEPTS THROUGH ELEMENTS OF NATURE... 747 Cleon X. Pereira ; Zara Hoffmann ; Caroline P. Castro ; Geovanna S. Santos ; Thais A. Aires ; Rodrigo E. Francisco µtesla PROTOCOL IN VEHICULAR NETWORKS... 752 Rodrigo Martins Da Conceição ; Renata Spolon Lobato ; Aleardo Manacero ; Roberta Spolon ; Marcos Antônio Cavenaghi MHEALTH INITIATIVES IN PORTUGAL... 758 Cláudia Duque ; José Mamede ; Leonel Morgado METHODS OF COMPARISON AND SIMILARITY SCORING FOR ELECTRICAL CURRENT WAVEFORMS... 764 Marcelo Trindade Rebonatto ; Maurício Antonioli Schmitz ; Luiz E. Schardong Spalding THE USE OF MICROTASKS IN CROWDSOURCING SOFTWARE DEVELOPMENT... 770 William Simão De Deus ; José Augusto Fabri ; Alexandre L'Erario AN APPROACH TO INVESTIGATE AGING SYMPTOMS AND REJUVENATION EFFECTIVENESS ON SOFTWARE SYSTEMS... 776 Matheus Torquato ; Paulo Maciel ; Jean Araujo ; I. M. Umesh THE APPLICATION OF REAL OPTIONS AS A TOOL FOR DECISION-MAKING IN THE ELECTRICITY MARKET... 782 Mónica Andrea Arango Arango ; Sergio Botero Botero MODELLING TO ANALYZE MULTIDISCIPLINARY PHENOMENA AND CONNECT THE MATHEMATICS OF SECONDARY - UNIVERSITY: THE INFLUENZA A EPIDEMIC (H1N1)AS A SOCIAL, ECONOMIC AND HEALTH CONCERN... 788 Catarina Lucas ; Cecilio Fonseca ; José M. Casas ANALYSIS AND COMPARISON OF HL7 MESSAGES IN A HOSPITAL SERVICES... 794 Diogo Lajas ; Duarte Nuno Gonçalves-Ferreira ; Raphael Oliveira ; Ricardo Cruz-Correia HYDRIC BALANCE OF PATIENTS IN INTENSIVE AND SEMI-INTENSIVE CARE UNITS... 800 João P. Copertino ; Eduardo Costa ; Claudia Barsottini ; Marcelo De Paiva Guimarães ; Valéria Farinazzo Martins METHODOLOGY FOR THE INFORMATION SECURITY CONTROLS SELECTION... 806 Mauricio Diéguez ; Carlos Cares ; Cristina Cachero LEARNING ANALYTICS AND PERFORMANCE INDICATORS IN HIGHER EDUCATION... 812 Carlos Morais ; Paulo Alves ; Luísa Miranda A CLASSIFICATION APPROACH OF SUSTAINABILITY AWARE REQUIREMENTS METHODS... 818 Gabriel Alberto García Mireles ; Ma. Ángeles Moraga ; Félix García ; Mario Piattini ANDROID APP LIFESTYLE SMARTPHONE AND SMARTWATCH INTEGRED INTO A CLOUD COMPUTING BY WEB SERVICES... 824 Matheus Klein Schaeffer ; Jeangrei Emanoelli Veiga ; Daiana Biduski ; Marcelo Trindade Rebonatto ; Ana Carolina B. De Marchi LEARNING PROGRAMMING: A CONTINUANCE MODEL... 830 Fábio Ferreira ; Carlos J. Costa ; Manuela Aparicio ; Sofia Aparicio WEB APPLICATION FOR SUPPORT TUTORING SYSTEM... 836 José Joaquim Moreira ; António Lencastre Godinho ; Ana Paula Pinto ; Carlos Miguel Oliveira ; Manuel Pinto Teixeira SOCIAL TECHNOLOGY: THE SOLIDARIUS APP CASE... 842 Sibele Grasiela Guedes Godinho ; Ricardo Spindola Mariz ; Eduardo Amadeu Dutra Moresi ; Jair Alves Barbosa ; Mário De Oliveira Braga Filho ; Michel Carmo Lopes Waldemar ; Anton Osmala UML MODELING TOOLS: ASSESSMENT IN PERSPECTIVE OF USERS... 848 Ivanila Silva ; Bráulio Alturas ; Alberto Carneiro

TEACHERS' FACTORS THAT INFLUENCE THE ENGLISH LANGUAGE TEACHING- LEARNING PROCESS IN ECUADORIAN HIGH SCHOOLS IN THE CONTEXT OF E- EDUCATION AND SOCIETY... 854 Pablo Alejandro Quezada-Sarmiento ; Alexandra Zúñiga ; Vanessa Toro ; Gina Camacho ; Eliana Pinza ; Carmen Benítez ; Alba Vargas ; Marcelo Paredes ; Elsa Morocho A COMPARATIVE STUDY OF VIDEO CONTENT USER INTERFACES BASED ON HEURISTIC EVALUATION... 861 Maria Amelia Eliseo ; Bárbara Soares Casac ; Gustavo Rorato Gentil VOICE TOUCH GPS: NAVEGATION AND MOBILITY ASSISTANT FOR PEOPLE WITH VISUAL DISABILITY IN ECUADOR... 867 Angelo Rodriguez ; Danni De La Cruz ; Johanna Tobar ; Paúl Mejía ; Nancy Paredes ; Gonzalo Olmedo ANALYSIS AND PROCESSING OF ACADEMIC DATA FROM A HIGHER INSTITUTION WITH TOOLS FOR BIG DATA... 874 Juan-Pablo Ureña-Torres ; Gladys-Alicia Tenesaca-Luna ; Maria Belén Mora Arciniegas KNOWLEDGE MANAGEMENT IN HIGHER EDUCATION INSTITUTIONS FOR THE GENERATION OF ORGANIZATIONAL KNOWLEDGE... 878 Oswaldo Moscoso-Zea ; Sergio Luján-Mora INNOVATION AND TECHNOLOGY IN THE ECUADORIAN TEXTILE INDUSTRY... 885 Julio Ríos Zaruma ; Jane Lucia Silva Santos ; Dayanara Villafuerte Escudero ; Mayra Ortega Vivanco MOBILE APPLICATION DEVELOPMENT PROCESS: A PRACTICAL EXPERIENCE... 892 Lizeth Ghandi ; Catarina Silva ; Danilo Martinez ; Tatiana Gualotuña A DECISION SUPPORT SYSTEM FOR CORPORATIONS CYBERSECURITY MANAGEMENT... 898 Gabriela Roldán-Molina ; Mario Almache-Cueva ; Carlos Silva-Rabadão ; Iryna Yevseyeva ; Vitor Basto- Fernandes A QUALITATIVE RESEARCH EVALUATION OF A PORTUGUESE COMPUTERIZED CANCER REGISTRY... 904 Cátia Santos-Pereira ; Ricardo Cruz-Correia ; António Carvalho Brito ; Alexandre B. Augusto ; Manuel E. Correia ; Maria José Bento ; Luís Antunes MATHEMATICAL MODELING OF AN AGGREGATION OPERATOR FOR RESOURCES ALLOCATION IN DISTRIBUTED SYSTEMS... 910 David L. La Red Martinez ; Stella M. Gerzel ; Julio C. Acosta ; Alice R. Rambo THE INTEGRATION OF THE EDMODO PLATFORM IN THE TEACHING OF ICT: PROPOSAL OF ACTIVITIES FOR THE ADULT EDUCATION AND TRAINING COURSES... 916 Ana Maria Bastos ; Nuno Conde ; Manuel J. C. S. Reis MODELLING THE PERFORMANCE OF ADAPTIVE MULTI-BOILER HEATING SYSTEM... 923 Leonids Novickis ; Aleksejs Jurenoks DECISION SUPPORT SYSTEM FOR A SME IN THE RESTAURANT SECTOR: DEVELOPMENT OF A PROTOTYPE... 929 Juan Edel Gutiérrez Neyoy ; Luis-Felipe Rodríguez ; Luis A. Castro INTELLIGENT TUTOR SYSTEM MODEL APPLIED TO BASIC ELECTRONICS... 935 Roberta Britto ; Wander Gomes De Oliveira Filho ; Carlos Gabriel Barros ; Expedito Carlos Lopes ROADBOOK DIGITAL COM DETEÇÃO DE CONTEXTOS CONTEXT-AWARE DIGITAL ROADBOOK... 940 Nuno Martins ; Carlos Carreto ACTIONS TO VERIFY COMPLIANCE OF A PUBLIC COMPANY WITH IT GOVERNANCE... 946 Angela Maria Cristina Clara ; Edna Dias Canedo ; Rafael Timóteo De Sousa THE DIMENSIONS OF A SMART CITY IN REMOTE (SMART) REGIONS CASE STUDY... 952 Isabel Maria Lopes ; Pedro Oliveira ANIMATION AND ADULTS: BETWEEN THE VIRTUAL AND SOCIAL REALITY... 958 Monica Cruz ; Abílio Oliveira ; Joaquim Esmerado BIG DATA AND PREDICTIVE COMPUTING TO SUPPORT FINANCIAL MARKET DECISIONS... 964 André Hideo Hayashi GAIA VENALIUM: MODEL FOR SOFTWARE ACQUISITION... 970 Matheus Santana Da Silva ; Ulysses Sodré ; Rodolfo Miranda De Barros BEYOND SYNTACTIC DATA FUSION IN THE CONTEXT OF CRIMINAL DATA ANALYSIS... 976 A. P. Valdir ; Jordan F. Saran ; Lucas Z. Ladeira ; João H. Martins ; Vagner Pagotti ; Allan M. Souza ; Leandro A. Villas ; Leonardo C. Botega DATA AND INFORMATION FUSION IN THE CONTEXT OF EMERGENCY MANAGEMENT: THE DF100FOGO PROJECT... 982 Jordan F. Saran ; Vitória Mendes ; A. P. Valdir ; Cássio G. Santos ; Gabriel Nascimento ; Maria De Fátima Tavares ; Allan C. M. Oliveira ; Leonardo C. Botega

A TEXT MINING BASED STRATEGY FOR UNDERSTANDING THE PROCESS OF ORIENTATION IN SCIENTIFIC DATA REPOSITORIES... 988 Tales H. J. Moreira ; Thiago M. R. Dias ; Gray F. Moita ; Patricia M. Dias WEB ACCESSIBILITY PROBLEMS ON LATIN AMERICAN OPEN ACCESS SCIENTIFIC JOURNALS... 993 María Hallo ; Francisco Hallo ; Sergio Luján-Mora BUSINESS INTELLIGENCE PERVASIVE SYSTEMS: BIPS MODEL... 999 Teresa Guarda ; Marcelo Leon ; Maria Fernanda Augusto ; Oscar Barrionuevo ; Marjone Pesantes ; Eduardo Pomboza ; Jorge Alvarez PERFORMANCE EVALUATION OF NOSQL DATA STORE FOR DIGITAL MEDIA... 1004 Jonathan De Oliveira Assis ; Vanessa C O Souza ; Melise M V Paula ; João Bosco S Cunha PRICE MODELING OF LAAS PROVIDERS USING MULTIPLE REGRESSION... 1010 Cássio L. M. Belusso ; Sandro Sawicki ; Vitor Basto-Fernandes ; Rafael Z. Frantz ; Fabricia Roos-Frantz HOMOGENEOUS CLUSTERS ALLOCATION OF COMPUTATIONAL RESOURCES... 1016 Wagner Senger ; Lourival Aparecido De Góis MONITORING OF URBAN DYNAMICS USING LIDAR DATA: CASE STUDY OF A SECTOR IN BOGOTÁ COLOMBIA... 1020 Erika Upegui ; Stiven Gómez PROPOSAL FOR A VIRTUALIZED DATA CENTER MIGRATION MODEL FOR PRIVATE CLOUD MODEL FOR THE NEW BRAZILIAN ARMY INFORMATION TECHNOLOGY POLE... 1026 Nathaniel Simch De Morais ; André Costa Drummond ; Aletéia Patrícia F. De Araújo PERFORMANCE EVALUATION OF A PRIVATE CLOUD STORAGE INFRASTRUCTURE SERVICE FOR DOCUMENT PRESERVATION... 1033 Antonio M. A. Ferreira ; André C. Drummond ; Aletéia Patrícia F. De Araújo PROOF OF CONCEPT THINK! EHR PLATFORM... 1040 Ricardo Matos Chaim ; Edgard Costa Oliveira ; Aletéia Patrícia F. Araújo FLIPPED CLASSROOM AND QUIZZES TO MOTIVATE LEARNING: STUDENTS PERSPECTIVES... 1047 Ana Amélia Carvalho ; Cristiane Tolentino Machado AN EMPIRICAL STUDY OF MOTIVATIONAL FACTORS FOR DISTRIBUTED SOFTWARE DEVELOPMENT TEAMS... 1053 Ivaldir De Farias ; Nelson G. De Sá Leitão ; Hermano P. De Moura CONTRIBUTION TO THE ESTABLISHMENT OF AN EDUCATIONAL MODELING FOR THE CONTEXT OF MOBILE LEARNING... 1059 Guilherme Alves ; Letícia Hissae Yanaguya ; Maria Izabel Marim Pita Duarte ; Nemésio Freitas Duarte Filho PREDICTING THE SITUATIONAL RELEVANCE OF HEALTH WEB DOCUMENTS... 1065 Melinda Oroszlányová ; Carla Teixeira Lopes ; Sérgio Nunes ; Cristina Ribeiro ATTRIBUTE BASED ACCESS CONTROL IN FEDERATED CLOUDS: A CASE STUDY IN BIONFORMATICS... 1071 Heitor Henrique De Paula Moraes Costa ; Aletéia Patrícia Favacho De Araújo ; João José Costa Gondim ; Maristela Terto De Holanda ; Maria Emília Machado Telles Walter WEB APPLICATION FOR LIGHTNING ACTIVITY MONITORING SYSTEM (LAMS)... 1078 Petar Radunovic ; Tijana Vujicic ; Adis Balota AUTHENTICATION AND AVAILABILITY IN A FLEXIBLE AND ADAPTABLE DISTRIBUTED FILE SYSTEM... 1082 Mario Camara Neto ; Renata Spolon Lobato ; Aleardo Manacero ; Roberta Spolon ; Marcos Antônio Cavenaghi AN EXPLORATORY ANALYSIS ABOUT REQUIREMENTS OF SERIOUS GAMES FOR LEARNING SUPPORT... 1088 Bárbara F. Marques ; Melise M. V. De Paula DETERMINANTS OF THE CROWDFUNDING CAMPAIGN SUCCESS IN THE AREAS OF MUSIC AND SPORTS... 1094 Graça Trindade ; Tiago Miguel Teixeira Campos Silva ; Maria Da Conceição Santos A SOFTWARE MAINTENANCE STRATEGY WITH A LARGE NUMBER OF USERS: A CASE STUDY... 1100 Hellen Christine Seródio Thomazinho ; Alexandre L'Erario ; José Augusto Fabri USING INFORMATION TECHNOLOGIES IN PROFESSIONAL DEFENCE EDUCATION CLASSIFICATION OF TRAINING WITH HELP OF EFFECTIVE PUNCHING MASS... 1108 Dora Lapkova ; Milan Adamek THE ROLE OF DIGITAL TECHNOLOGIES IN A CONTEXT WITH ECONOMIC AND EDUCATIONAL NEEDS: A STUDY WITH AFRICAN POPULATIONS... 1114 Maria João Cruz ; Guilhermina Lobato Miranda

ANALYTICS OF STUDENT BEHAVIOUR IN A LEARNING MANAGEMENT SYSTEM AS A PREDICTOR OF LEARNING SUCCESS... 1121 Bertil P. Marques ; Jaime E. Villate ; Carlos Vaz Carvalho TELA CIDADÃ PROJECT: PUBLIC TRANSPARENCY, DEMOCRATIC ACCESS AND CITIZENSHIP... 1127 Talisia Burns Dezan ; Hudson Lupes Ribeiro De Souza ; Vanessa Yumi Kanezaki De Souza MATURITY MODELS IN CYBERSECURITY: A SYSTEMATIC REVIEW... 1130 A. M. Rea-Guaman ; I. D. Sánchez-García ; T. San Feliu ; J. A. Calvo-Manzano SUPPORT ELDERLY CAREGIVERS THROUGH MOBILE APPLICATIONS... 1136 Maria Clara Gomez Alvarez ; Liliana González Palacio ; Jaime Alberto Echeverri Arias ; Gabriel Jaime Thomas ; John Alexis Munera SOFTWARE PROTOTYPE FOR LEARNING OF COMPUTER PROGRAMMING BASED ON DIGITAL GAMES... 1143 Leonardo Bermón Angarita ; Leandro Herrera Osorio INTERACTION MEDIATED BY A SWIPE CULTURE: AN OBSERVATION FOCUSED ON MOBILE DATING APPLICATIONS... 1149 Rui Pedro Costa Rodrigues ; Vania Baldi DATABASES INTERNATIONALIZATION MODEL... 1153 Catarina Anunciação Costa Dias Dos Santos ; Sancho Moura Oliveira THE PROMOTION OF THE CENTURY LEARNING SKILLS THROUGH THE DEVELOPMENT OF GAMES USING SCRATCH... 1159 Ana Pinto ; Paula Escudeiro INTERACTION IN CYBERSPACE AND COGNITIVE TRAINING STIMULATE THE AREAS OF ATTENTION AND MEMORY IN ELDERLY PEOPLE... 1165 Mônica Luísa Kieling ; Adriano Pasqualotti ; Henrique Manoel Pires Teixeira Gil WEB LOCALIZATION: THE SPANISH SMES AS CASE OF STUDY... 1171 María-Dolores Olvera-Lobo ; Juncal Gutiérrez-Artacho THE INFLUENCE OF HUMAN FACTORS ON THE SOFTWARE TESTING PROCESS: THE IMPACT OF THESE FACTORS ON THE SOFTWARE TESTING PROCESS... 1177 Wellington F. Gonçalves ; Carlos B. De Almeida ; Leonardo L. De Araújo ; Mateus S. Ferraz ; Rogério B. Xandú ; Ivaldir De Farias UBIQUITOUS MEANINGFUL LEARNING: PRACTICES IN THE URBAN CONTEXT... 1183 J. A. Brito ; R. Amorim ; B. De Souza Monteiro ; I. J. Melo Filho ; A. S. Gomes ; I. V. P. De Oliveira ; L. Da Rocha Seixas THE USE OF THE OSLO HANDBOOK IN INNOVATIVE AND TECHNOLOGICAL BUSINESS INITIATIVES. CASE: BUSINESS INITIATIVE CENTER PRENDHO ECUADOR... 1190 Sandra Ramón-Jaramillo ; Paúl Sarango-Lalangui ; Anndy Campoverde-Romero ; Jhonatan Torres-Zambrano SOCIAL INTERACTIONS IN DISTANCE EDUCATION: DEVELOPMENT OF A DIGITAL EDUCATIONAL MATERIAL... 1196 Ana Carolina Ribeiro Ribeiro ; Anna Helena Silveira Sonego ; Caroline Bohrer Do Amaral ; Cristina Alba Wildt Torrezzan ; Leticia Rocha Machado ; Patricia Alejandra Behar TOWARDS A USABILITY MATURITY MODEL IN MOBILE APPLICATION DEVELOPMENT... 1202 Nuria Hurtado Rodríguez ; Mercedes Ruiz Carreira THE FOUR FACES OF INFORMATION VISUALIZATION: A CONCEPTUAL FRAMEWORK FOR A POSTGRADUATE PROGRAM... 1208 Maria Do Carmo Botelho ; Emílio Távora Vilar ; Elsa Cardoso ; Ana Pinto Martinho ; Pedro Duarte De Almeida ; Luís Manuel Rodrigues ; Ana Alexandrino Da Silva ; Sara Rodrigues DATA EXTRACTION AND PREPARATION TO PERFORM A SENTIMENT ANALYSIS USING OPEN SOURCE TOOLS: THE EXAMPLE OF A FACEBOOK FASHION BRAND PAGE... 1212 António Teixeira ; Raul M. S. Laureano ENABLING DISTRIBUTED SME... 1218 Hugo Trovão ; Henrique S. Mamede ; Miguel Mira Da Silva REAL-TIME APP DEVELOPMENT APPROACH FOR INDOOR MONITORING... 1226 Nuno Costa ; J. C. Silva ; José Luís Silva HOSPITAL OCCUPATION RATE ANALYSIS OF THE BRAZILIAN FEDERAL UNIVERSITY HOSPITALS THROUGH BUSINESS INTELLIGENCE... 1230 Carlo Alessandro Melo Noce ; Georges Daniel Amvame Nze ; Lourdes Mattos Brasil HOTEL TYPOLOGY BASED ON INFORMATION TECHNOLOGY COMPETENCY... 1236 Adriana L. Fernandes ; Bráulio Alturas ; Raul M. S. Laureano S.I. SUCCESS MODELS, 25 YEARS OF EVOLUTION... 1242 Fernando Bento ; Carlos J. Costa ; Manuela Aparicio GIFTS RECOMMENDATION FOR MOBILE DEVICES... 1248 Ruyther Parente Da Costa ; Caique De Paula Pereira ; Edna Dias Canedo

PROPOSAL FOR A METHODOLOGY FOR THE ADOPTION OF THE BIG DATA... 1254 Diana Heredia Vizcaíno ; Wilson Nieto Bernal PHOTOGRAPHIC IMAGE REPRESENTATION USER PERCEPTIONS... 1260 João Afonso Januário ; Abílio Oliveira DICOM FUNCTIONALITY ASSESSMENT... 1266 Patrícia Leite ; Sandro Carvalho ; Paulo Teixeira ; Álvaro Rocha WEB APPLICATION FOR THE TRAINING OF THE CORRECT PRONUNCIATION OF WORDS IN PORTUGUESE FOR PEOPLE WITH SPEECH AND LANGUAGE DISORDERS PRELIMINARY USABILITY STUDY... 1270 Tânia Rocha ; António Marques ; José Pedro Brito ; Luís Cardoso ; Pedro Martins ; João Barroso PHOTO INTERPRETATION AND GEOGRAPHIC INFORMATION SYSTEMS FOR DOLMEN IDENTIFICATION IN PORTUGAL: THE CASE STUDY OF MORA AND ARRAIOLOS... 1277 Ariele Câmara ; Teresa Batista ALL IN SCRATCH PROJECT... 1283 Ricardo André Silva Santos Almeida ; Maria Emília Bigotte De Almeida TOWARDS THE CONSTRUCTION OF A DATA VISUALIZATION TOOL FOR GERIATRIC CENTERS... 1287 Amanda Tapia Zazueta ; Luis A. Castro ; Cynthia B. Pérez ; Jessica Beltrán Márquez VISUAL STORIES IN BUSINESS INTELLIGENCE TO SUPPORT DECISION MAKING... 1291 Andrés Gutiérrez ; Cynthia B. Pérez ; Luis A. Castro ; Francisco Chávez ; Francisco Fernández De Vega QUIZZES AS AN ACTIVE LEARNING STRATEGY: A STUDY WITH STUDENTS OF PHARMACEUTICAL SCIENCES... 1295 Cláudia Cavadas ; Wilson Godinho ; Cristiane Tolentino Machado ; Ana Amélia Carvalho SOFTWARE ADAPTATION TO LOCAL CULTURES: THE POSITIONING OF THE QUATENUS PLATFORM... 1301 Manuel Au-Yong-Oliveira ; Rafael José Reis De Sousa ; Ramiro Gonçalves THE INTERNET AND THE ONLINE SOCIAL NETWORKS ON THE 2016'S PORTUGUESE PRESIDENTIAL ELECTIONS... 1308 Marta Lemos ; Bráulio Alturas SOCIAL INTERACTIONS OF THE ELDERLY: MAPPING PEDAGOGICAL STRATEGIES FOR DISTANCE... 1314 Jozelina Mendes ; Leticia Machado ; Deyse Sampaio ; Edimara Heis ; Patricia Behar ARTIFICIAL LIFE OF COMPANIES: SIMULATION TOOL FOR BUSINESS COMPETITIVENESS... 1320 Claudia Capitão ; Ramiro Gonçalves ; Vítor Santos EUROPEAN BENCHMARKING IN HEALTHCARE: ANALYSIS BY COUNTRY WITH HIGHLIGHT ON PORTUGAL... 1326 Manuel Barrento ; Miguel De Castro Neto ENERGY CONSUMPTION BEHAVIOUR CHARACTERIZATION WITH MOBILE GAMIFICATION... 1330 Renato Toasa ; Carlos Silva ; Catarina Silva ; Dulce Gonçalves ; Luis Neves ; Luis Marcelino PROCESS EXECUTION IN HUMANIZED CYBER-PHYSICAL SYSTEMS: SOFT PROCESSES... 1336 Borja Bordel ; Ramón Alcarria ; Antonio Jara E-MENTORING: MENTORING EVOLUTION WITH NEW TECHNOLOGIES... 1342 Pedro Samuel ; João Barroso ; Vítor Santos APPLICATION OF CLOUD, KNOWLEDGE AND INNOVATION MODEL FOR IMPROVING LINGUISTIC IN WRITING SKILL... 1348 Pablo Alejandro Quezada-Sarmiento ; Veronica Espinoza ; Eva Ulehlova ; Liliana Enciso-Quispe MOBILE APPLICATION FOR STRESS ASSESSMENT... 1354 Luís Simões ; Joaquim Gonçalves ; Joaquim Silva A SIMPLIFIED METHOD TO ENHANCE THE ANALYSIS FOR NEW INFORMATION SYSTEMS IN CORPORATE ENVIRONMENTS... 1361 Carlos Soares ; Fernando Batista ; Ricardo Ribeiro DETECTION OF SUSPICIOUS PERSONS AND SPECIAL SOFTWARE... 1365 Khrystyna Lyubymenko ; Milan Adamek ; Lukas Kralik FLAPPY CRAB PROJECT: DEVELOPMENT OF A DIGITAL EDUCATIONAL GAME FOR TEACHING MUSIC... 1369 Cristina Maria Cardoso Gomes ; José Duarte Cardoso Gomes ; Lídia Oliveira A EXPERIÊNCIA DO USUÁRIO E A COMUNICABILIDADE APLICADAS NA AVALIAÇÃO DA REDE SOCIAL LINKEDIN... 1375 Camila Bernardon ; Priscila Fernandes ; Anacilia Vieira ; Bruno P. De Souza

MECHANISM TO CONTROL DISCONNECTIONS IN MULTIPLE COMMUNICATION SESSIONS USING WEBRTC... 1381 Diego Marcillo ; Iván Ortega ; Silvana Yacchirema ; Raúl Llasag ; Damian Luje DECISION SUPPORT SYSTEM USING MOBILE APP STATISTICS... 1387 Fabián Constante ; Juan Guevara ; Catarina Silva ; Dulce Gonçalves ; Luis Marcelino EXTRACTING WORD CLOUDS IN GIT REPOSITORIES... 1393 Paul Mendoza Del Carpio SMART & OPEN CITIES: PORTUGUESE MUNICIPALITIES OPEN DATA POLICIES EVALUATION... 1399 Miguel De Castro Neto ; João Sousa Rego ; Fátima Trindade Neves ; Tiago Melo Cartaxo EXPERT SYSTEM FOR REMOTE PROCESS AUTOMATION IN MULTIPLATFORM SERVERS, THROUGH HUMAN MACHINE CONVERSATION... 1405 David Chilcañán ; Patricio Navas ; S Milton Escobar VULNERABILITY DETECTION IN SMARTPHONES: A SYSTEMATIC LITERATURE REVIEW... 1413 Jezreel Mejía-Miranda ; Ricardo E. Melchor-Velásquez ; Mirna Ariadna Muñoz-Mata USABILITY AND SATISFACTION ASSESSMENT OF VOCATIONAL TRAINING STUDENTS IN TERMS OF THEIR INITIAL MOTIVATION: MOBILE COMERCE COURSE USING SCC METHODOLOGY... 1420 David Fonseca ; Xavier Canaleta ; August Climent APPLICATION OF GAMIFICATION ELEMENTS IN SOFTWARE ENGINEERING TEAMWORK... 1426 Luis Hernández ; Mirna Muñoz ; Jezreel Mejia ; Adriana Peña ; Nora Rangel ; Carlos Torres SMART-SPI: A DATA ANALYSIS MODEL PROPOSAL FOR SOFTWARE PROCESS IMPROVEMENT... 1433 Jezreel Mejía ; Freddy Iñiguez ; Mirna Muñoz URBIS: A TOURISTIC VIRTUAL GUIDE... 1440 Ivaldir De Farias ; Nelson Leitão ; Marcelo M. Teixeira ORGANIZATION OF THE PROCESS AREAS OF CMMI-DEV V1.3 LEVEL 2 THROUGH OF ITS DEPENDENCIES... 1446 Mejia Jezreel ; González Marcos ; Muñoz Mirna VISUALIZATION OF DATA ANALYSIS GRAPHS WITH RHADOOP... 1453 Gladys-Alicia Tenesaca-Luna ; Juan-Pablo Ureña-Torres ; María Belén Mora Arciniegas ; Veronica Segarra- Faggioni SISTEMAS E TECNOLOGIAS DE INFORMAÇÃO E COMUNICAÇÃO NAS FORÇAS POLICIAIS... 1458 Sofia Ramos ; José Ángel Pérez-López ; Rute Abreu USE OF GAME JAM MODEL IN THE DEVELOP OF A EDUCATIONAL BOARD GAME... 1463 Luis Barba-Guaman ; Pablo Alejandro Quezada-Sarmiento ; Carlos Calderon-Cordova TECHNICAL SPECIFICATIONS OF A SERVICE-ORIENTED ARCHITECTURE FOR SEMANTIC INTEROPERABILITY OF EHR ELECTRONIC HEALTH RECORDS... 1468 Ricardo Matos Chaim ; Edgard Costa Oliveira ; Aletéia Patrícia F. Araújo ALTERNATIVE COMMUNICATION AND USE OF ASSISTIVE DEVICES IN INTENSIVE CARE UNIT: CASE STUDY... 1474 Graciela De Brum Palmeiras ; Marlene Teda Pelzer ; Adriano Pasqualotti NEXT GENERATION SYSTEMS SCOPE AND APPLICATION OF INTRUSION DETECTION AND PREVENTION SYSTEMS (IDPS) A SYSTEMATIC LITERATURE REVIEW... 1480 Jezreel Mejia Miranda ; Faleg A. Peralta Mtz ; Mirna Ariadna Muñoz Mata PRINCIPLES FOR MOOCS DESIGN: CASE STUDY... 1487 Isaura Ribeiro ; Natália Silva FINANCIAL FRAGILITY OF COMPANIES ESTIMATION OF A PROBABILISTIC MODEL LOGIT AND PROBIT: ECUADORIAN CASE... 1493 Diego Fernando Cueva ; Salvador Cortes ; Rebeca Tapia ; William Tabi ; Jhuliana Torres ; Carmen Maza ; Karol Uyaguari ; Michelle González IMPROVEMENT PROPOSAL OF THE EFFORT ESTIMATION IN SOFTWARE PROJECTS USING USE CASE POINTS... 1499 Luis Alberto Morales Huanca ; Sussy Bayona Oré RECREIO: FLOSS AS SAAS FOR SHARING OF EDUCATIONAL RESOURCES... 1505 Francisco Kelsen De Oliveira ; Max Brandão De Oliveira ; Alex Sandro Gomes ; Leandro Marques Queiros IMPROVING ACTUATOR-SENSOR-ACTUATOR COMMUNICATION PERFORMANCE IN WSANS USING A MULTICAST APPROACH BASED ON BLOOM FILTERS... 1511 Marcelo Guido De Oliveira Guimarães ; Valério Rosset

RADIAL INVERSE MODEL TO IDENTIFY MARKETS FOR ASSETS EXPORTS: INVERSE NEURAL RADIAL BASIS MODEL... 1517 Alejandro Patiño ; Alejandro Peña ; Valeria Warstki ; Francisco Vélez SARASVATI: DIAGNOSTIC METHOD FOR SOFTWARE PROCESS IMPROVEMENT... 1524 Marcelo Pereira Da Silva ; Jacques Duílio Brancher PROFESSIONAL GUIDANCE INFORMATION SYSTEM BASED ON THE THEORY OF MULTIPLE INTELLIGENCES... 1530 Henrique P. De Freitas Filho ; Maristela T. Holanda ; Maria Emilia M. T. Walter ; Érika A. Sardinha ; Vitor S. Gonçalves ; Thiago O. Freitas ; Yago L. Santos ; Washington S. Barroso ANALYSIS OF PROJECTS PLANNING AND MONITORIZATION AND CONTROL TECHNIQUES AND TOOLS FOR THEIR USE IN SMES... 1536 Yolanda-Meredith García ; Mima Muñoz ; Jezreel Mejía ; Gloria-Piedad Gasca-Hurtado WEB RADIO: AN EDUCATIONAL TECHNOLOGY... 1543 Marcelo Mendonça Teixeira ; Hugo Vieira Lucena De Souza ; Diogo Brito Dall Homenick ; Lucas Urbano Da Silva ; Edna Maria De Lima ; Alexandre Ananias Gomes ; Diogo Homenick ; Anderson Sena Dos Santos ; Marcelo Manoel Dos Santos Miranda ; Jhonatas Do Ramo Silva ; Ivaldir Honório De Farias INTERNET OF THINGS CHALLENGES... 1549 Teresa Guarda ; Marcelo Leon ; Maria Fernanda Augusto ; Lídice Haz ; Mariuxi De La Cruz ; Walter Orozco ; Jorge Alvarez SYSTEMATIC MAPPING OF MONITORING METRICS IN RUNNING COMPUTATIONAL SYSTEMS... 1553 Renan Costa Filgueiras ; Edna Dias Canedo LEARNING EXPERIENCES DESIGN: INTEGRATION OF E-LEARNING ENVIRONMENTS... 1559 Leandro M. Queiros ; Alex S. Gomes ; Francisco Kelsen De Oliveira CHARACTERIZATION OF NATURAL EVENTS AND EPIDEMICS FROM TWITTER: EL NIÑO, ZIKA AND CHIKUNGUNYA... 1563 Nelson Piedra ; Janneth Chicaiza ; Diana Torres-Guarnizo GROUPIN METHODS FOR IDENTIFICATION OF PROFILES OF TEACHERS WITH EXPERTISE IN EDUCATIONAL TECHNOLOGY... 1569 Francisco Kelsen De Oliveira ; Alex Sandro Gomes ; Max Brandão De Oliveira ; Leandro Marques Queiros THE SELECTION OF MIGRATORY INDICATORS BASED ON DATA MINING ALGORITHMS... 1575 San Lucas Solorzano Carolina Elizabeth ; Ronny Correa ; A. Hector F. Gomez ; Daniela Benalcazar Chicaiza THE IDENTIFICATION OF FOCAL GROUPS WITH SOCIAL INTEREST BASED ON DYNAMIC CLUSTERS... 1579 J R. Andrade ; F A. Jarrin ; J. A. Mocha-B ; A Héctor F Gómez ; Ronny F Correa GAMIFICATION STRATEGIES FOR MOBILE DEVICE APPLICATIONS: A SYSTEMATIC REVIEW... 1585 Nathália Pinto Cechetti ; Daiana Biduki ; Ana Carolina Bertoletti De Marchi THE CHALLENGE OF SECURITY BASED OF FUZZY REASONING ON THE SURVEILLANCE SYSTEMS... 1592 R. Judith Nuñez ; G. Caroline Galarza ; G. Cristian F. Galarza ; A. Hector F. Gomez LEARNING ORCHESTRATION IN DISTRIBUTED LEARNING ENVIRONMENTS SCENARIOS... 1599 I. V. P. De Oliveira ; A. S. Gomes ; J. A. Brito ; I. J. Melo Filho ON LINE BEHAVIOURAL ADVERTISING... 1603 Trinidad Vázquez Ruano ACCOUNTING SOFTWARE AND PROFITABILITY IN SMES: THE CASE OF ECUADOR... 1608 Carmen R. Cordova ; Elvia Inga ; M. Fernanda Yaguache DETERMINING FACTORS FOR RESISTANCE TO THE USE OF MOBILE BANKING BY BRAZILIAN INTERNET USERS AGED 45 YEARS OR OVER... 1612 Juliana Yamaguchi Neves Da Rocha ; Valéria Farinazzo Martins ; Marcelo De Paiva Guimarães RECOGNITION OF BONE DEFORMITIES IN RADIOGRAPHS TO IDENTIFY STRATEGIC POINTS OF BONE SECTION IN THE USE OF A ILIZAROV HEXAPOD SYSTEM... 1618 Maicon Herverton Lino Ferreira Da Silva ; Augusto José Da Silva Rodrigues ; Emmanuel Barreto De Carvalho ; Jorge Da Silva Correia Neto ; Gustavo Barros Lins ; Richarlyson Alves D'Emery ; João Ferreira Da Silva ; Marcelo Mendonça Teixeira SENSITIVITY ANALYSIS TECHNIQUES APPLIED IN CLOUD COMPUTING ENVIRONMENTS... 1624 Rosangela Melo ; Maria Clara Bezerra ; Jamilson Dantas ; Rubens Matos ; Ivanildo José De Melo Filho ; Aline Santana Oliveira ; Fábio Denilson De Oliveira Feliciano ; Paulo Romero Martins Maciel DRONE AUTOMATON FOR IDENTIFICATION OF CLANDESTINE AIRSTRIPS... 1631 Gustavo Cedeño Bravo ; Diego Marcillo Parra ; António Pereira

AUGMENTED REALITY IN FORMAL LEARNING ENVIRONMENTS: INTERVENTION IN A VISUAL EDUCATION TEXTBOOK... 1637 José Duarte Cardoso Gomes ; Cristina Maria Cardoso Gomes ; Lídia Oliveira NATIONAL CYBER-SECURITY POLICIES ORIENTED TO BYOD (BRING YOUR OWN DEVICE): SYSTEMATIC REVIEW... 1643 Andrea Vaca Herrera ; Mario Ron ; Carlos Rabadão UNAUTHORIZED ACCESS BASED ON HTTP REDIRECTION AND MITM UARIM... 1647 Tiago Viger Ortiz ; Bruno Yuji Lino Kimura ; Valério Rosset BRAZILIAN FEDERAL UNIVERSITIES INFORMATION TECHNOLOGY GOVERNANCE: AN ANALYSYS OF THE STRATEGIC ALIGNMENT DIMENSION... 1653 Rosane B. Zaneti Putz ; Vanessa I. Rasoto ; Edison Ishikawa ANALYSIS OF AIR POLLUTION IN SINGLE-FAMILY HOMES BY USING THE TIME SERIES... 1660 Bryan Erazo ; Paola Peláez ; José Achig ; Freddy Tapia León ; Diego Marcillo PRINT SERVER WITH WEB USER INTERFACE FOR REAL-TIME IMAGE CONTROL AND MONITORING OF A 3D PRINTER USING OPEN SOURCE TOOLS... 1666 G. Andres G. Sánchez ; A. Robert Vaca ; Santiago Manzano ; Marco V. Guachimboza ; Javier Sánchez Guerrero ; A. Hector F. Gómez ; Verónica Noriega THEORIC MODEL FOR THE SPECIFICATION AND MANAGEMENT OF THE BUSINESS PROCESS, BASED ON THE USE OF BIG DATA AND INTERNET OF THINGS (IOT)... 1670 H. Mijares ; D. Marizé ; R. Bonillo ; N. Pedro ANALYZING WEB APPLICATIONS QUALITY EVOLUTION... 1676 Américo Rio ; Fernando Brito E Abreu USE OF EDUCATIONAL DATA MINING TO IDENTIFY DISTANCE LEARNING STUDENTS' PROFILES AND PATTERNS OF PARTICIPATION... 1680 Thaiza Ramos ; Apuena Gomes ; Márcia Lucena ; Isabel Nunes ; Ricardo Valentim ; Giovani Nóbrega CODE SMELLS DETECTION 2.0: CROWDSMELLING AND VISUALIZATION... 1686 José Pereira Dos Reis ; Fernando Brito E Abreu ; Glauco De F. Carneiro TRADUZ: PROPOSAL OF AN INTERACTIVE TRANSLATOR FOR PEOPLE WITH HEARING SPECIAL NEEDS... 1690 Cristiane Domingos De Aquino ; Maicon Herverton Lino Ferreira Da Silva ; Augusto José Da Silva Rodrigues ; Emmanuel Barreto De Carvalho ; Jorge Da Silva Correia Neto ; João Ferreira Da Silva ; Cícero Antônio De Morais ; Richarlyson Alves D'Emery ; Elton César Dos Santos Silva ; Marcelo Mendoça Teixeira ; Michelly Moraes Teixeira IT SERVICE MANAGEMENT USING ITIL V3: A CASE STUDY... 1696 Sussy Bayona ; Yvet Baca ; Guisela Vela DEVELOP, RESEARCH AND ANALYSIS OF APPLICATIONS FOR OPTIMAL CONSUMPTION AND VISUALIZATION OF LINKED DATA... 1702 Pablo Alejandro Quezada-Sarmiento ; Ramiro Leonardo Ramirez-Coronel IT GOVERNANCE: PROGRESS AND CHALLENGES ON PUBLIC ADMINISTRATION... 1707 Sussy Bayona ; Marco Ayala TRACK ANALYSIS SYSTEM WITH WIND ROSES... 1712 Ricardo Vaz ; Mauro Carreira ; António Ferreira ; Ana Paula Afonso SOCIAL COMMERCE AND HERD BEHAVIOUR: AN EXAMINATION OF THE MODERATING ROLES OF AGE AND HOMOPHILY... 1717 Mariam Munawar ; Khaled Hassanein ; Milena Head SEMANTIC ANNOTATION IN HISTORICAL DOCUMENTS... 1721 Juliana Wolf Pereira ; Marcelo Rocha Barros Gonçalves ; Marilde Terezinha Prado Santos TECHNOLOGIES TO SUPPORT LANGUAGE TEACHING: EXPERIENCES AND ORAL EXERCISES... 1728 Ana Paula Camarinha ; António Abreu ; António Vieira De Castro ; Álvaro Rocha GAMIFICATION AND E-MOBILE AT THE UNIVERSITY... 1736 Melo Andrade Malena ; Arias Masa Juan ; Contreras Vas Juan Ángel TASK ASSIGNMENT TO DISTRIBUTED TEAMS BASED ON A QUALITATIVE MULTI- CRITERIA APPROACH... 1742 Marum Simão Filho ; Plácido Rogério Pinheiro ; Adriano Bessa Albuquerque THE INTERNET OF THINGS AND BIG DATA: FUTURE TRENDS... 1748 Gonçalo Carvalho ; Jorge Bernardino CELL IDENTIFICATION USING IMAGE ANALYSIS: A LITERATURE SURVEY... 1752 Margarita Gamarra ; Eduardo Zurek ; Homero San Juan GRAPH DATABASE: A CASE STUDY FOR DETECTING FRAUD IN ACQUISITION OF BRAZILIAN GOVERNMENT... 1759 Gustavo C. G. Van Erven ; Rommel Novaes Carvalho ; Maristela Terto De Holanda ; Célia Ralha