A Accessibility, 9, 10, 101, 108, 152, 178, 182, 257 Affordable houses, 24, 25, 33, 41, 105, 108, 112, 113, 130, 155, 182, 211, 219, 229, 237, 243, 244, 249, 260 Alan Lim Kim Hin, 79 A Township For All, 100 Attention to details, 75, 87, 257 Award-winning, 31, 105, 169, 181, 187 Azlan Md Alifiah, 235 B Bandar Darulaman, 219, 223 Banker, 68, 89, 90, 174, 199, 204 Base lending rate (BLR), 225 Beh Huck Lee, 197 Bina Darulaman Berhad (BDB), 220 Binaraya PKINK Sdn Bhd, 227 233 Boutique developers, 18, 19, 22 Build-then-sell (BTS) system, 67, 73, 224 Bumiputera, 22, 23, 28, 45, 50, 55, 56, 60, 75, 112, 113, 142, 143, 148, 227, 239, 240, 250 Bursa Malaysia, 16, 18, 22, 145, 150, 172, 173, 187, 219 Business competitiveness, 255, 256, 259 Business mentor, 81, 125, 147, 148, 176 Business mindset, 117, 160 Business philosophy, 81 Business success, 3 5, 8, 10, 11, 18, 71, 89, 97, 124 127, 156, 162, 175, 184, 200, 204, 247, 255 C Cash flow, 7, 8, 41, 44, 49, 64, 69, 83, 94, 95, 112, 142, 150, 182, 213, 214 Central Bank of Malaysia (BNM), 154 Chief Executive Officer, 135, 137, 232 Collective decision, 214 Commercial projects, 81 Community involvement, 146 Competitive advantage, 3 12, 259 Competitiveness, 4, 240 Construction, 3, 6 8, 10, 13 15, 17, 19 21, 28 34, 37, 41 44, 46, 49, 50, 61, 65 67, 72, 73, 79 81, 89, 94, 95, 97, 107, 109, 113, 115, 118, 123 126, 128 130, 136, 137, 139, 141, 145, 146, 149, 152, 155, 159, 161, 168, 171, 187, 188, 190, 192, 197, 198, 200, 203, 205, 207 209, 211 214, 219, 224, 228, 229, 242, 245, 246, 258, 260 Construction Labour Exchange Centre Berhad (CLAB), 82 Contractor, 8, 17, 25, 29, 31, 34, 42, 43, 46, 52, 55, 58, 65, 66, 68, 71 73, 82, 85, 93, 94, 102, 107, 111, 124, 146, 160, 174, 175, 188, 203, 204, 212 Cooperative society, 14, 36, 207 209, 212, 216 Corporate social responsibility (CSR), 117 Cost control, 203, 224 Cost projection, 119 Courageous, 59, 194 Current economic situation, 58, 130 Customer orientation, 127, 153 Customer service, 177 Springer Nature Singapore Pte Ltd. 2018 M. Jaafar et al., Business Sustainability Model for Malaysian Housing Developers, DOI 10.1007/978-981-10-5266-8 263
264 Index D Darulaman Realty Sdn Bhd, 219 226, 256 Demand and supply, 10, 15, 22, 121 Demographic profiles, 5, 6, 190, 191 Demographic study, 56, 57, 59 Design and build concept, 28 Dewan Bandaraya Kuala Lumpur (DBKL), 136 Diversification, 16, 35, 72, 87, 117, 118, 155, 181, 192, 200, 216 Due diligence, 89 Dynamic capabilities view (DCV), 4, 5 Dynaton Holdings Sdn Bhd, 30, 79 88 E Economic Transformation Programme (ETP), 178 Educational background, 5, 80, 90, 106, 255 e-marketing, 167 Entrepreneurial learning, 4, 5, 42, 157, 162 Entrepreneurship, 4, 42, 147, 172, 240 EUPE Corporation Berhad, 27, 197 206 External factors, 10, 11, 190, 225, 255 External fund, 11, 258 H Hanafi Bin Mamat, 55 Heng Tee Theng, 97 Homebuilders, 5, 9, 11, 13, 19 22, 26, 28 32, 34, 148, 153, 219, 231 233, 236, 257 Housing cooperative, 36, 207, 208, 212, 216 Housing developers, 3, 13, 42 44, 49, 50, 63, 66 68, 74, 92, 112, 124 126, 130, 131, 139, 152 154, 163, 168, 170, 190, 205, 212, 225, 231, 236, 242, 244, 245, 248, 255 261 Housing Development Account (HDA), 107 Housing Development Act, 95 Housing entrepreneurs, 5, 7, 8, 17, 18, 29, 30, 126, 190, 255 Housing industry, 14 17, 29, 30, 36, 37, 42, 50, 58, 62, 68, 94, 95, 98, 99, 124, 139 142, 193, 206, 212, 216 Housing price, 10, 48, 49, 82, 122, 145, 214, 225, 232, 259, 260 Human capital, 11, 99, 118, 177, 179, 184, 200, 211 Humanitarian, 188 Human resource management, 65 Hussin Omar, 61 F Fairview Development Sdn Bhd, 22, 115 122 Family business, 146, 172, 187, 188 Financial management, 7, 8, 11, 41, 63, 101, 102, 112, 212, 213, 256, 258 Financing support, 64 65 Firm performance, 257 Firm s reputation, 9, 10, 111, 112, 128, 257 Foreign and local players, 16, 20, 21, 26 Foreign developers, 36 37 Funding capital, 4, 19, 129 G Golden Bull Award, 109 Government-linked company, 16, 20, 215, 219, 223, 229, 231, 232, 249, 250 Government policy, 224, 243, 257 Government roles, 10, 94, 103, 112, 129, 130, 155, 182, 258, 259 Green Building Index (GBI), 192, 246 Green development, 159, 161, 163, 164 Gross development value (GDV), 106, 151 Gross domestic product (GDP), 154 GST, 214 Gwee Yew Kiat, 105 I Inland Revenue Board of Malaysia (LHDN), 83 Innovative projects, 9, 30, 171, 192 Integrated developer, 36 Intelligence, 126, 159 Internal and external factors, 5, 100, 129, 223, 255 Internal factors, 255 International accolades, 176 Internet marketing, 48, 66, 84, 101 I&P Group Sdn Berhad, 135 144 Islamic norms, 233 J Jadi Group, 26, 97, 100 Jamaludin Osman, 135 Japanese working ethics, 75 Joint Management Body (JMB), 167 Joint venture, 6, 7, 13, 15, 16, 29, 32, 36, 37, 43 45, 51, 64, 73, 82, 93, 109, 116, 117, 119, 120, 130, 151, 155, 164, 188, 192, 210, 242 Joint-venturing strategy, 210 Jonathan Kok Keng Fai, 71
265 K Kelantanese, 29, 47, 56 58, 228 232 Ken Holdings Berhad, 159 170, 256 Koperasi Tunas Muda Sungai Ara Berhad (KTMSAB), 24, 36, 207 216 L Land bank, 6, 13, 15, 17 19, 22, 56, 57, 59, 63, 64, 73, 87, 93, 99, 102, 106 110, 120, 122, 125, 129, 135, 139 141, 153, 155, 164, 168, 175, 178, 179, 182, 190, 200, 209, 210, 214, 220 223, 230, 231, 236, 242, 244, 245, 256, 259 Land development, 16, 31, 35, 37, 44, 56 58, 98, 200 Landowners, 6, 13, 30, 43 45, 49, 63, 73, 79, 93, 120, 130, 150, 153, 200, 242, 245 Land surveyor, 57 Large organisation, 7, 235 LBS Bina Group Berhad, 145 157 Leadership, 6, 7, 42, 59, 137, 143, 147, 149, 170, 178, 182, 183, 187, 193, 194, 198, 251, 259 Leadership in Energy and Environmental Design (LEED), 198, 203 Leong Hoy Kum, 171, 172, 184 Leong Kin Kun, 123 Lim Hock San, 145 Lim Soon Peng, 187, 188 Local authorities/government agencies, 85 Low-cost houses, 63 Loyalty, 9, 85, 120, 128, 156, 181, 258 M Macinda Sdn Bhd, 30, 71 77 Macroeconomic indices, 11 Mah Sing Foundation, 181 Mah Sing Group Bhd, 17, 24, 26, 33, 35, 91, 171 185, 209 Maintenance, 153, 202, 239, 245, 247 Maka Corporation Sdn Bhd, 28, 41 53 Malay Customary Land (MCL), 112 Malay Reserve Land(s), 48, 50, 56, 60, 75, 99, 102, 211 Malaysian housing developers, 4 6, 11, 13 38, 63, 255, 256, 258 260 Malaysian housing industry, 14 17, 36 Managerial and planning skills, 68 Managerial capabilities, 256 Managerial practices, 46 Managing Director, 61, 72, 79, 105, 116, 123, 135, 138, 139, 159, 187, 197 Mansor Musa, 207 Market analysis, 7, 93, 127 Marketing and promotion, 57, 66 Marketing principles, 8 Marketing research, 127 Market study, 10 Market trend, 7, 101, 113, 126, 153, 163, 190, 245 Media relationship, 150 Merger and acquisition, 16 Ministry of Urban Wellbeing, Housing and Local Government (MUWHLG), 14 Mohamad Nasriff Daud, 227 Muztaza Mohamad, 115 N National Key Economic Area (NKEA), 178 Network and relationship, 47, 68 Niche strategy, 16, 18 20, 22, 31, 91, 149, 164, 173, 178, 179, 183, 203 Non-governmental organisations (NGOs), 95 O One project, one account approach, 101 One Stop Centre (OSC), 94 Orchard Vest Sdn Bhd, 20, 89 95 Organisational reputation, 128 P Pakadiri Developer Sdn Bhd, 29, 61 69 Paradigm shift, 60, 137 Parastatal organisation, 24, 25, 31, 33 PDG Property Sdn Bhd, 105 113 Penang Development Corporation (PDC), 26 People oriented, 149 Perbadanan Kemajuan Negeri Selangor (PKNS), 24, 25, 219, 221, 235 251 Perbadanan Memajukan Iktisad Negeri Terengganu (PMINT), 30 PERKAYA Bina Sdn Bhd, 30 Perumahan Rakyat 1 Malaysia (PR1MA), 31 Phasing strategy, 45, 51 Positive traits, 3, 6, 126 Prior experience, 5, 228 Private housing developers, 3 12, 14, 24, 27, 29, 163, 231, 255, 257, 258, 260, 261 Product innovation, 9, 18, 93, 224, 256
266 Index Project location, 9, 21, 22, 28, 34, 35, 55, 64, 123, 126, 140, 182, 191, 193, 198, 232, 246, 256 Project management, 115 117, 238 Property development, 3, 11, 13, 16 18, 20, 23, 26, 32, 33, 35, 36, 41, 53, 55, 56, 61, 72, 73, 79, 89, 98, 105 107, 116, 123, 129, 135 137, 139, 143, 145, 146, 155, 159, 169, 171 173, 175, 176, 179, 183, 187 189, 197, 200, 202, 203, 205, 228 230, 235, 236, 238 241, 243 Public-listed company, 16, 35, 92, 150, 155, 159, 220 Public relation, 47, 127, 148 Q Quality products, 8, 9, 18, 92, 115, 128, 135, 178, 180 Queensbay Mall, 101 R Real estate, 5, 7, 10, 11, 13, 14, 16, 17, 21, 23, 26, 29, 30, 32, 34, 36, 37, 94, 97, 98, 137, 141, 143, 146, 150, 167, 173, 189, 207, 209, 210, 235, 236, 239, 243, 255, 257, 258, 261 Real Estate and Housing Developers Association (REHDA), 14, 41, 45 47, 71, 81, 90, 94, 105, 116, 117, 121, 141, 169, 171 Real property gain tax (RPGT), 142 Regulations and laws, 49 50 REHDA Kelantan, 47 REHDA Malaysia, 14, 45, 105 Residential developers, 3 7, 14, 15, 21, 23, 25, 27, 29 31, 34, 35, 38, 81, 110, 156, 178, 197 Resource-based view (RBV), 4 Risk minimisation, 226 S Sabah Economic Development Corporation (SEDCO), 35 Sam Tan, 159 Sarawak Corridor of Renewable Energy (SCORE), 31 Sewage treatment plants (STP), 49 Simplicity, 93 Site identification, 178 179 Small and medium enterprise, 98 Small-scale projects, 109 Social network, 5, 8, 127 Social responsibility, 95, 117, 181, 215, 230, 243, 257 Sri Anika Development Sdn Bhd, 123 131 Staff benefit, 65 Staff motivation, 56, 57, 59 Stakeholders, 85, 86, 137, 152, 154, 177, 204, 214, 256, 259 State economic development corporations (SEDCs), 199 State government, 15, 28, 32, 37, 68, 74, 75, 82, 125, 130, 146, 151, 155, 164, 188, 209, 214, 215, 221, 223, 224, 228, 231, 232, 235, 243, 244, 259, 260 State-owned enterprise, 24, 26 29, 164, 220, 223, 227, 228, 231, 232, 235 237, 241, 249 Sterling reputation, 23 Strategic location, 9, 22, 24, 33, 51, 100, 105, 113, 131, 152, 180, 223, 246, 257 Strategy and planning, 7, 108, 118, 121, 126, 127, 244, 256, 261 Strengths, Weaknesses, Opportunities and Threats (SWOT), 127 Strong branding, 24, 139 Successful housing developers, 3, 4, 6, 7, 9, 12, 126, 255 Suggestion and recommendation, 8, 150, 167, 223, 225 Summary and conclusion, 11, 12, 37, 38, 52, 53, 72, 255 261 Sustainability, 29, 113, 117, 128, 139 141, 153, 161, 162, 165, 169, 181, 219, 224, 246, 255, 257 Syarikat Air Darul Aman (SADA), 221 T Taman Jadi (1989) Sdn Bhd, 97 103 The Edge, 18, 143, 184 Titijaya Land Bhd, 23, 35, 187 195 Township developer, 31, 35, 79, 87, 137, 222 Township development, 100, 139, 144, 145, 178, 179, 219, 222, 235, 236, 242
267 V Value creation, 18, 143, 203, 239 Visionary, 6, 74, 187 W Wan Mohd Dzulkifli Wan Daud, 41 Wira Homeland Sdn Bhd, 28, 55 60 Wong Boon Lang, 89 Working culture, 149, 156, 163, 184, 225, 232 Working experience, 6, 43, 46, 106, 222, 237, 238 Z Zainudin Zainul, 220 Zero-lot, 74, 76, 77, 100