Code Enforcement Hotline: (480) N. 75 th Street, Suite 104

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Code Enforcement Hotline: (480) 312-2546 4021 N. 75 th Street, Suite 104 www.scottsdaleaz.gov

Raise Awareness of Code Enforcement in Scottsdale Learn Scottsdale s Code Enforcement objective s and how we get there Understand Code Tools-(Abatement, Operation Fix-It, Bike Program) Learn how to partner so we can all work together to keep Scottsdale beautiful

THEY TREK WHERE OTHERS FEAR TO TREAD; IN UNSAFE STRUCTURES; IN YARDS PATROLLED BY VISCIOUS DOGS; IN CONFINED SPACES WHERE VERMIN MAKE THEIR HOME AND IN DEBRIS STREWN TRACTS OF LAND. THEY ARE EMPOWERED TO ISSUE CITATIONS AND REQUIRE LAND OWNERS TO REMOVE DEBRIS, BLIGHT AND REPAIR DILAPIDATED, OVERCROWDED AND UNSAFE HOUSING. THEY ARE MOST OFTEN UNWELCOME, VERBALLY ABUSED AND AT TIMES, PHYSICALLY ASSAULTED AND EVEN KILLED. THEY HAVE THE DUBIOUS DISTINCTION OF WORKING IN A NECESSARY, ALBEIT OFTEN MISUNDERSTOOD AND MALIGNED PROFESSION. THEY ARE CODE ENFORCEMENT OFFICERS! JOSEPH G. JARRETT PUBLIC MANAGEMENT & ADMINISTRATION PROFESSOR, UNIVERSITY OF TENNESSEE

Social psychologists and police officers tend to agree that if a window in a building is broken and is left unrepaired, all the rest of the windows will soon be broken. This is true in nice neighborhoods as in rundown ones. A successful strategy for preventing vandalism is to fix the problems when they are small. -James Q. Wilson and George L. Kelling-March 1982 The Atlantic Monthly

Scottsdale Zoning Ordinance Scottsdale City Code Chapters: 17 On Street Vehicle Parking 18 Property Maintenance 19 City Noise Ordinance 24 Solid Waste 1997 Uniform Housing Code ARS 33-1902 (rental registration)

The Code Enforcement objective is to maintain community aesthetics and wellbeing in Scottsdale neighborhoods by proactively addressing blight and nuisances while creating a link between the City and residents.

Timely Responses Last year we addressed cases in less than 48 hours According to the ICMA data Scottsdale Code Enforcement has a.2 response time (down from.3 last year) We want 50% of our cases to be proactive Last year 71% (+1) of our cases were proactive Resolution within 30 days Last year cases were solved within 15 days (-2)

Complaint logged on computer and given case number. Inspector assigned to case. An inspection is conducted within 2 days. If violation has not been corrected, civil or criminal court action may be pursued and/or contractual abatement may be completed. At the expiration of the Compliance Notice the property is re-inspected.

Voluntary Courtesy Letters, Compliance Notices, Informal Techniques, Face-to-Face Contact Induced Civil Citations (20 in 2013), Abatements (Administrative and Court Ordered), Lien Filings Partnership Created partnerships with Police, Residents, Businesses, Churches, Community Groups

Resident makes complaint. Specialist Checks Computer for History, Opens Case and Assigns Case Number. If History Exists Places Possible Repeat Violator Tag on Case. The end result benefits the entire neighborhood. If violation is found, civil or criminal court action may be pursued. A notice of violation may also be issued for violations requiring city abatement. Within 2 days, an inspection is conducted to determine if a violation exists.

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By adding parcel tags to properties in question we are able to monitor vacant properties better

Sign Enforcement-illegally placed signs Vacant Foreclosed Properties Green Pools Blight (weeds, debris, etc)

Blight- Tall Weeds

One of the strictest sign ordinances Has Allowances Campaign signs Aggressive Proactive Enforcement Education is Key

The City of Scottsdale can abate violations Emergency Abatements for life threatening issues are streamlined through the court 30 day (by state statue) Abatement for non-life threatening issues You o Your additional eyes and ears help us find issues faster, thus making a faster response

Restitution Includes: Cost of paint Square footage area covered Amount of time staff spent covering the graffiti/surface area Mileage (too and from) Equipment Maintenance costs Creates a more accurate budget for this essential service Graffiti Specialist: o Keeps a book of colors and where the paint can be purchased o Book is accessible to other staff members o Allows Scottsdale to be consistent with paint colors

City will Square off all graffiti areas and apply two coats of paint on each site Contact HOA's for donations of matching paint when necessary Continue to work proactively to abate graffiti

Operation Fix It teams up with volunteers and local businesses to provide labor and materials to help eligible residents maintain their properties. Contact: Program Manager Michelle Bruce at 480-312-8703 Program Criteria: Operation Fix-It: Neighbors helping Neighbors In 2013, Operation Fix-It has provided assistance to over 50 properties totaling over 2,500 hours of labor. Volunteers have performed a various amount of work from painting the exterior of houses, removing weeds, trimming trees, installing gravel and the list goes on.

Before After

Before After

Tool Lending Center (T.L.C.) What s the Tool Lending Center? A 20ft trailer stocked with landscape tools available for loan to assist Scottsdale residents in cleaning up properties in a blighted condition. What kind of tools are inside? Various landscaping tools (i.e. lawn mowers, weed eaters, blowers, shovels, rakes, shears, trash bags/cans, etc.) Large projects also have the opportunity to use a dumpster for FREE!! This resource has been utilized throughout the city for residents to use to help maintain a strong Scottsdale community and promote well-maintained and safe neighborhoods.

Keep all grass/lawns six (6) inches or shorter Remove all uncultivated grass & weeds from rock landscape Do not store items in an area that can be seen from off the property Make all building exteriors repairs immediately Repair all inoperable vehicles in a enclosed garage

Routinely maintain/clean your adjacent alley (if you have one) Keep an eye out for violations Collaborate to help others in need (i.e. Operation Fix-It) Report all violations (including graffiti) by calling 480-312-2546 or email codeenforcement@scottsdaleaz.gov

True or False? 1. A vehicle store in the driveway must be currently licensed and operable. False- 2. Code Enforcement will make my neighbor s dog stop barking. False- The Scottsdale Police Department (480)312-5000 handles disturbance of peace issues-such as habitual barking dogs. Additionally the City has a free mediation program to assist 3. I can have as many garage sales as I want. False- You are permitted two garage sales a year, otherwise the City considers it a commercial business in a residential district

True or False? 4. The City can make my landlord fix my inoperable airconditioning unit. True- Certain chapters of the National Uniformed Housing Code have been adopted that can allow the City to do interior inspections 5. I can do whatever I want to do with my property. False- The Zoning Code and Property Maintenance Ordinance of the Scottsdale Municipal Code outlines each zoning districts property use

Contact Code Enforcement Hotline (480) 312-2546 mritter@scottsdaleaz.gov Or On The Web: code@scottsdaleaz.gov www.scottsdaleaz.gov