City of Richmond Rent Program Implementation Progress Update. ITEM D-4 Special Meeting of the Richmond Rent Board April 5, 2017

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City of Richmond Rent Program Implementation Progress Update ITEM D-4 Special Meeting of the Richmond Rent Board April 5, 2017

Summary of Tasks Establishment of Rent Program Office Community Education Outreach Materials Rent Program Website Adoption of an Interim Budget Establishment of 2016 Annual General Adjustment Preparation of a Relocation Ordinance and fee schedule Contracts Interim Administrative Decisions and Procedures www.richmondrent.org ITEM D-4 2

Rent Program Office 440 Civic Center Plaza Suite 200 (Second Floor) Richmond, CA 94804 Opened January 3, 2017 Walk-In and Phone Hours: Monday Friday 9:00 AM 12:00 PM 1:00 PM 4:00 PM Personal consultations Individual computer support Issuing correspondence to Landlords and Tenants to educate members of the public and enforce the Ordinance www.richmondrent.org ITEM D-4 3

Community Education Workshops January 18, 2017 & March 30, 2017 6:00 PM 7:30 PM Overview of the Ordinance and Key Terms Landlord and Tenant FAQs Question and Answer Session Community Workshop Recording: https://youtu.be/yukaww zygpk www.richmondrent.org ITEM D-4 4

Computer Support Sessions March 23 & March 30, 2017 6:00 PM 7:00 PM & 7:00 PM 8:00 PM Overview of the Ordinance and Key Terms Orientation to Rent Program website Individual support with completing online forms and notices www.richmondrent.org ITEM D-4 5

December 30, 2016 Postcard Mailing Every Door Direct Mail (EDDM) All non-resident owners of residential property Outreach Materials Postcard Announcement Informational Brochure Rent Program Brochure Must be provided to all Tenants by the Landlord, and with each notice of rent increase (RMC 11.100.060(g)) www.richmondrent.org ITEM D-4 6

Rent Program Website www.richmondrent.org One-stop access to Rent Program forms, resources, and policies Forms may be accessed, completed, and submitted online Enrollment, Agent Authorization Rent Increase, Termination of Tenancy, Proof of Service Excess Rent Complaint, Rent Adjustment Petition Additional Resources Maps and Property Information City Permits and License Records Brochure Resource Directory Rent Board meeting agendas, minutes, and materials www.richmondrent.org ITEM D-4 7

Adopted by the Richmond City Council on December 20, 2016 Fiscal Year 2016-17 Interim Rent Board Budget May form the basis for an Interim Residential Rental Housing Fee (special billing) Core Components: Staffing and Personnel Professional Services Contracts Outreach, Operations, and Maintenance Cost Pool www.richmondrent.org ITEM D-4 8

City Council approval of 2016 Annual General Adjustment City Council approved 2016 AGA of 3.0% on December 20, 2016 Calculated based on the change in the Consumer Price Index (CPI) for the San Francisco Oakland - San Jose region Methodology: Calculate CPI change from February 2015 February 2016 Rent Increase Template Available for Landlord use at www.richmondrent.org www.richmondrent.org ITEM D-4 9

Relocation Ordinance & Relocation Payment Fee Schedule Relocation Ordinance required per Section 11.100.050(b) of the Fair Rent, Just Cause for Eviction, and Homeowner Protection Ordinance First reading: December 6, 2016 Second reading and adoption: December 20, 2016 Fee schedule adopted December 20, 2016 Administration and Enforcement of Relocation Ordinance Notice of Entitlement to Permanent or Temporary Relocation Payment Templates available for Landlord use at www.richmondrent.org www.richmondrent.org ITEM D-4 10

Proposed Professional Services: Contracts for Professional Services Legal Counsel Hearing Officer services Systems Administration/IT Legal Aid Mediation Translation www.richmondrent.org ITEM D-4 11

Interim Administrative Decisions and Procedures Signed by the City Manager, acting in his capacity as interim administrator Current scope: Procedure to apply 2016 Annual General Adjustment rent increase Refund of excess rent collected after December 30, 2016 Online noticing procedure to satisfy requirements of RMC 11.100.060(s)(1) Fee Payment Requirements Business license, Fire Prevention, RRIP fees must be current in order to apply the 2016 Annual General Adjustment rent increase Permanent and Temporary Relocation Payment requirements for termination of tenancy notices dated prior to December 30, 2016 (effective date of RMC 11.100) but where the tenant was residing in the Rental Unit after December 30, 2016 Termination of Tenancy and Relocation Payment requirements Cashier s check addressed to the Tenant; email proof of payment to rent@ci.richmond.ca.us. www.richmondrent.org ITEM D-4 12

City of Richmond Rent Program Contact Information 440 Civic Center Plaza, Suite 200 Richmond, CA 94804 (510) 620-6537 rent@ci.richmond.ca.us www.richmondrent.org ITEM D-4 13