Re: Annual Wells Fargo Site Inspection To All Whom It May Concern: Wells Fargo has secured our firm to complete the Annual Site Inspection of your property. Please be advised that we will be conducting this inspection on the date and time mentioned in the email. This will be an on-site visit and will include the following: Review of the greatest of 10% or 10 resident files, to be selected on the day of the review. Inspection of the project occupied units including, at least one unit of each unit size, and a sampling of vacant units. We must also inspect any down units. Please notify all residents prior to our visit that their unit may be selected for inspection. Units will be selected from a rent roll and a vacancy report that includes the number of days units have been vacant. General property inspection including all property amenities and the maintenance shop. Review of property management/operations (by visiting with the manager) Review of property compliance, repair and maintenance programs (by visiting with the manager) Review of market and physical conditions (by visiting with the manager) Manager or management representative should plan to spend about two (2) hours with us during our visit. In addition to the above information, it will be necessary you provide the following items by no later than 5 business days prior to our visit. You can email these as PDF files to AssetManagement@preferredcompliance.com Completed Management Questionnaire (following this letter) Copy of your resident selection criteria Copy of current documentation used to calculate utility allowances Copy of the current Rent and Income Limits in use at the property Copy of the last Annual Management Review and Physical Inspection conducted by the state or monitoring agency, must include written response and close-out letter or status Copies of any 8823s received since the last inspection and related information that shows corrections or efforts made or being made to correct the non-compliance findings We look forward to meeting with you. Should you have any questions, please feel free to reach out to the team member visiting your property at the contact information listed in the email. You can also reach me at (321)- 284-4233 x117. Sincerely, Kelly Wakefield Vice President of Asset Management kellyw@preferredcompliance.com 1613 13 th Street St. Cloud, FL 34769 Phone (321) 284-4233 Fax (407) 209-3585 www.preferredcompliance.com
Property Questionnaire and General Information Property Name : E-mail Address: Phone Number: Street Address: City: State: Zip: County: MSA: GP Name: Phone Number: Developer Name: Phone Number: Management Company Information Company Name: Street Address: Mgmt. Co. Contact: E-mail Address: City: State: Zip: Mgmt. Co. Phone: Compliance Monitoring: Property Based Outsourced Co. Name: In-house Contact: Mgmt. and Property Staff Name Position President FT or PT (at Site) YRs Property Mgmt. Experience YRs LIHTC Experience YRs @ Property Review Tenant Files (Y / N) Live Onsite? If yes, (NA,EM, Cert) Rent Amount VP Regional Compliance Prop. Mgr. Ast.Manager Leasing Maint. Sup. Wells Fargo Property Inspection by Preferred Compliance Solutions, Inc. P a g e 1 o f 5
Property Compliance Information: Total Residential Buildings: Total None Residential Buildings: Total Units: Total Occupied: Total Vacant: Total Preleased: Down Units: Vacant Rent Ready: Vacant Units for >30 Not Rent Ready: # of Units >140% AGMI: How are these tracked: # of Handicapped Units: # Units w/ Subsidy: Subsidy Source: Program Type: LIHTC SAIL MMRB HOME SHIP Other Property Amenities: Are all required amenities currently being provided? Yes No If No, please explain why: Required Social/Resident Services Are all required services currently being provided? Yes No If No, please explain why: Compliance: Date of Last Inspection: Name of Agency: Where there any findings during the most recent state inspection: Yes No If yes, please explain: Are there any uncorrected findings from the most recent state inspection: Yes No Has ever 8823s been issued for this property? Yes No If Yes, please provide copies. Are there any uncorrected 8823s? Yes No If Yes, please explain: Insurance Claims: Claims filed in the past 12 months? Yes No If Yes, please explain: Are there any pending claims? Yes No If Yes, please explain: Property Operations: Which of the following manuals and procedures are located on-site? State LIHTC Manual Date of Manual Operations Manual Date of Manual Maintenance Manual Date of Manual Other: Date of Manual LIHTC Training of Property: State In-House Other: Fair Housing Training of Property Staff: State In-House Other: First Year Files secured on off-site location? Yes No If Yes, where? Current and moved out files in locked cabinets? Yes No If No, please explain: Wells Fargo Property Inspection by Preferred Compliance Solutions, Inc. P a g e 2 o f 5
Leasing/Management Office located on-site? Yes No If No, please explain: Is office hours signage posted? Yes No If No, please explain: Office Hours: Mon-Fri Sat Sun Property master keyed? Yes No Are there spare keys? Yes No List all that have master keys: Name Title Name Title Select Income Limits Source: County MSA Effective Date: List Name of Utility Allowance Source(s): Provider Local PHA State Engineer Model HUD Model Other: Date of Utility Allowance Documentation: Implementation (Effective) Date: Are there any additional fees charged and how much (pet fee, cleaning fees, non-refundable deposit fee, etc.)? # of current Month-to-Month leases: Are there reasons why? How far in advance of recertification are letters delivered to the residents? # of completed in past 90 days: Is there currently a waiting list for the property? Yes No If Yes, how many are on this list? What are the primary reasons for tenant turnover at this property? Average # of turnovers per month? Property Maintenance Smoke & CO Detectors: Electric Battery Combination CO How many in each unit: 1br 2br 3br 4br 5br What procedures are in place to ensure proper operation and maintenance of the detectors? Repairs and Maintenance How often does the property manager physically walk the site? How often does manager person a formal interior inspection of ALL units? Has there ever been any roof damage to any of the buildings? Yes No If Yes, please explain and list repair status and cost: Wells Fargo Property Inspection by Preferred Compliance Solutions, Inc. P a g e 3 o f 5
Has there ever been any interior or exterior flooding, seepage, or drainage? Yes No Have you noticed any settling or cracking in any of the units or buildings? Yes No Have any major physical improvements been made in the past 12 months? Yes No If Yes, please explain and list estimated cost: Are there currently any major physical issues pending? Yes No If Yes, please explain and list repair status and cost: # of Work Orders received in average a week: % completed within 24 hours: Are resident damages a problem at this property? Yes No If Yes, please explain: How long does it take to turn a unit? What is the process for collection of damages to the units? Delinquency and Collection Day of month rent is considered late: $ Late fee: Collections company: Describe procedures for collecting rent: Current Delinquency (<30 days): Aged Delinquency (>30 days): # of Residents Late (<30 dates): # of Residents Late (>30 dates): How long is delinquency held before being turned over for collection? Rental Summary Unit Type (by BR size and set aside) # of Units Current Section 42 Maximum (A) Current Rent (B) Utility Allowance A+B= Total Unit Rent Utility Allowance Date Wells Fargo Property Inspection by Preferred Compliance Solutions, Inc. P a g e 4 o f 5
Contract/Vendor Information Vendor Name Type of Service Amount Frequency of Payment Exp. of Contract Advertising Source Cost Frequency Contract Expiration Comments Major Competitors Property Name Proximity to Subject (Mls) Concessions (Y / N) Current Concessions Property Comparison (Comparable / Inferior) Comments Wells Fargo Property Inspection by Preferred Compliance Solutions, Inc. P a g e 5 o f 5