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Public Disclosure Authorized Public Disclosure Authorized Public Disclosure Authorized Public Disclosure Authorized Project Name PROJECT INFORMATION DOCUMENT (PID) APPRAISAL STAGE Cadastre Modernization Project Region EUROPE AND CENTRAL ASIA Sector Central government administration (100%) Project ID P106284 Borrower(s) TURKEY Implementing Agency Republic of Turkey Turkey Land Registry and Cadastre Agency Turkey Environment Category [ ] A [X] B [ ] C [ ] FI [ ] TBD (to be determined) Date PID Prepared November 20, 2007 Date of Appraisal January 10, 2008 Authorization Date of Board Approval May 22, 2008 Report No.: AB3479 1. Country and Sector Background Turkey has a long history of protection of property rights. More than 95% of land in Turkey is mapped and registered, and the Turkish Land Registry and Cadastre Agency (TKGM) plans to complete the registration by 2008. Nevertheless, significant improvements are needed to fully modernize the TKGM and bring it to European standards. In the last years, Turkey has experienced an economic growth with an average rate of 7.5% per annum since 2001. The housing and construction sector has been very active and is growing at a 7% rate. In major cities, the residential, industrial and commercial construction is taking place at a rapid pace and all support services, including property surveys and subdivision, are stretched to keep-up with increasing demand. Most secondary city areas have grown in size, some by at least 50 % into rural areas in the last decade (e.g., Konya). The resulting demand for cadastral survey services from both the public and private sectors continues to grow. While the Turkish Cadastre and Registration system is considered one of the most effective in the region as registration of property transaction is done within one day in many offices, there are still many shortcomings that require to be addressed to ensure that the system modernizes to reach the same service level as in the European countries. Still, many of the Cadastre and Land Registry offices rely on manual systems, with old documents, some of them dating back to the Ottoman times. The TAKBIS system (the computerized Land Registry Software) runs in only 140 out of the 1000 offices. There are plans to expand the computerization to other offices in the coming years.

The most challenging aspect is that cadastral maps continue to be in a paper format, vary in accuracy and consistency, and are not linked to the national datum. This makes it difficult to support E-government applications as cadastre maps serve as a base mapping for many government applications. Furthermore, in many localities maps are out of date and do not correspond with the ground parcel sizes and shapes, differing sometimes by up to 10 meters. This situation resulted from the varying quality of surveying technologies used in the last 100 years and the lack of required resources and regulatory means to keep the cadastre up to date and to be truly representative of the realities on the ground. Over time, several different geographical coordinate systems for the cadastre have been used in Turkey, ranging from none 100 years ago, then local systems, and finally, in the last 20 years, to a national coordinate system. Coordinates are central to digital spatial information systems, and at present, there is no standard system in the country s cadastre. This lack of a consistent coordinate system is a critical shortcoming for both developers, spatial analysts and users, and it will take several years to rectify. Property valuation for taxation is less developed in Turkey than in similar economies. In the wider context of Europe, survey work on behalf of the United Nations Economic Commission for Europe Working Party on Land Administration (UNECE WPLA) in 2001 1 confirms that the large majority (84%) of respondent countries 2 either have (72%), or were developing (14%), mass valuation systems for taxation purposes 3. Land administration agencies are substantially the most common type of agency to have responsibility for mass valuation of real estate and maintenance of the appropriate databases 4. There is no property valuation law in Turkey which would assign institutional responsibilities or provide the framework for property valuation guidelines and grievances procedures. Current property taxation relies on the minimum value of property provided by local governments. The minimum value is in many cases less than 10% of the fair market value. This significantly reduces the taxes the government collects on real estate transactions. The government has enacted several regulations to improve property valuation for accounting purposes as well as property appraisal to support mortgage lending. However, there are no similar initiatives to ensure that broader property valuation function develops in line with international standards. The Government of Turkey is aware of the outstanding needs and decided to modernize the cadastre in order to realize the economic and social benefits of up-to-date information for future development. The E-government initiative, of which the cadastre and registration is a central part, is one of key government priorities. The transition from the paper-based to the computerbased land registry and cadastre is aimed at improving customer services, supporting E- government initiatives, and making information available to other government and private users. The digital cadastre information provides the base maps and related information for many E- 1 Land (Real Estate) Mass Valuation Systems for Taxation Purposes in Europe, 2001, Federal Land Cadastre Service of Russia on behalf of UNECE WPLA: http://www.unece.org/hlm/documents/2002/hpb/wpla/mass.valuation.pdf 2 Respondent countries were: Armenia, Austria, Azerbaijan, Belarus, Belgium, Bosnia and Herzegovina, Cyprus, Denmark, Estonia, Finland, France, Georgia, Germany, Hungary, Iceland, Italy, Latvia, Lithuania, Malta, Netherlands, Norway, Romania, Russian Federation, Slovak Republic, Slovenia, Spain, Sweden, Switzerland, United Kingdom 3 The remaining four countries all have taxes based on net wealth/assets and on real estate. 4 13 of the 25 countries responding: Armenia, Azerbaijan, Belarus, Belgium, Cyprus, Estonia, France, Iceland, Italy, Latvia, Lithuania, Russian Federation, Spain

government functions such as municipal services, emergency management, land use planning and development control, postal services, real estate monitoring, utilities management and property taxation. Most countries in Europe, including many of the transition economies, have moved from paper-based to computer-based land registry and cadastre systems. The success of the Turkish transition to a uniform digital environment will require significant efforts to deal with data renovation and updating, building the IT and communications infrastructure in the TKGM central and field offices, and significant human resources development program to upgrade the skills of TKGM staff to operate effectively in the new environment. 2. Objectives The overall goal of the project is to contribute to government agenda to improve quality and effectiveness of public services through spreading and making effective E-government applications. The specific objective of the proposed project is to improve the effectiveness and efficiency of the land registry and cadastre services. This objective will be achieved through: (i) renovating and updating cadastre maps to support digital cadastre and land registry information; (ii) making the digital land registry and cadastre information available to public and private entities (iii) improving customer services in land registry and cadastre offices; (iv) improving human resources in the TKGM; (v) developing policies and capacity to introduce in Turkey best international practices in property valuation. The Government s development program for 2007-2013 puts great emphasis on improving the efficiency and quality of public services. The EU accession process will require upgrading of the quality and cost-effectiveness of public services to adapt them to the EU standards. The project will contribute to achievement of this objective through enhancing and bringing the land registry and cadastre services to the European standards. The project is in line with the priorities set out in the draft Country Partnership Strategy (CPS) for 2008 2011 which expected to be soon finalized with the Government. One of the key planned areas of the World Bank engagement is the support to efficient delivery of high quality public services, including modernization of land administration and cadastre to allow improved property valuation and taxation, and urban development. The project will also contribute to the CPS objective of enhancing technology adaptation and innovation as well as to the improvement of local delivery of public services. 3. Rationale for Bank Involvement Improving quality and effectiveness of public services is one of the key government goals identified in the 9 th Development Plan for 2007-13. The proposed project will contribute to this goal through: (i) supporting the computerization of land registry and cadastre and thus improving the services of the TKGM; (ii) making the land registry and cadastre information available to public and private entities, and thus contributing to the overall government program of spreading

and making effective E-government applications; and (iii) contributing to the establishment of the National Spatial Data Infrastructure. The property valuation component will enable the government to develop guidelines and implement property valuation standards in line with international practices, thus, improving real estate tax collection and supporting the expansion of mortgage lending. 4. Description The project will include the following components: Component 1: Cadastre and Land Registry Renovation and Updating (US$225.02 million). The component will support (through renovation) the conversion (into digital format), updating and integration of existing analogue and digital cadastre information, land registry and related data, into updated, accurate, consistent and standardized legally agreed cadastral renovated digital map and data sets, that will be available for entry into TAKBIS. The cadastre renovation will take place in all regions of Turkey but the goal under the project is to complete the up-dating work on around 5 million priority parcels staring with about 12 priority regions over the 5 year project period 5. While the project may initiate the renovation in the remaining 12 regions, the entire program will be completed with financing from TKGM revolving fund. The resulting renovated parcel information will be entered into the national cadastre and land registry systems thereby increasing the fidelity and security of the parcel information and the title overall. The component will include the following activities: Cadastre renovation (in line with articles 22/a of Law no.3402 the Cadastre Renovation Law ); Base mapping in selected areas. Component 2: Improved Service Delivery (US$ 19.35 million). The component will support the modernization of the TKGM infrastructure so as to improve TKGM s ability to provide core services to the Government and citizens of Turkey. It includes consultancy services to provide strategic advice on critical issues affecting the national implementation of TAKBIS in Land Registry and Cadastre Directorates. Model offices will be established in three regions so as to provide examples of office layouts that support streamlined, improved and integrated workflows involving both Land Registry and Cadastre Directorates of TKGM and the operation of the integrated version of TAKBIS. This component will also support procurement of furniture and equipment that may be required for the new model land offices. Furthermore, the component will support the E-government initiative through making available an E-cadastre data through the 5 / TKGM estimates that there are 55 million real estate parcels in Turkey which have been surveyed to varying degrees of precision and accuracy over the history and recent years recorded on over 350,000 cadastre plans. These plans reflect the history of the growth of the cadastre over the last 70 years. Some purely graphical, others are in local coordinate systems, while others are in the national UTM system (with 3 degree zones) and are purely digital.

planned Turkish National Spatial Data Infrastructure. It will provide access to land registry and cadastre data. The component will include the following sub-components: Cadastre integration consultancy support; Model office construction/renovation; Integration of E-Cadastre into National Spatial Data. Component 3: Human Resources and Institutional Development (US$5.42 million). The component will support the development of strategic plans and human resources development plans to ensure that the TKGM personnel skills match the strategic needs of the organization. The component will also finance training, study visits to countries which have undertaken similar modernization programs in the last few years, and support the development of video conferencing capability between regional directorates and headquarters for management, core and specialized training. The component will include the following activities: Human Resources Development Strategy; Business Planning and Strategic Planning including stakeholder analysis and the private sector roles; Training and study visits. Component 4: Property Valuation (US$4.97 million). The component will investigate and develop the policy and institutional options for the property valuation function in Turkey in line with international best practices. The component will also finance the development of interim guidelines and piloting of property valuation in two municipalities and support building of the required capacities. It will include the following sub-components: Policy development (proposals on legal, institutional and technical arrangements); Pilot implementation; and Capacity building. Component 5: Project Management (US$2.20 million). This component will finance the project management costs, including the procurement and financial management contractors, the incremental costs to supervise the field activities, and the monitoring and evaluations, including the costs of customer surveys. 5. Financing Source: ($m.) Borrower 50 International Bank for Reconstruction and Development 200 Total 250

6. Implementation Not applicable. The project will be managed through the existing structure of the TKGM. The General Director of the TKGM will have the ultimate responsibility for project implementation. The Deputy General Director for Technical Affairs has been nominated as the project coordinator. A similar project management structure in TKGM used for the ARIP project will be etablished to perform the function of the Project Management Unit to be headed by Project Director. The project management team will be responsible for procurement, financial management, planning and budgeting, and monitoring and evaluation. The procurement and financial management assessment have been completed to determine whether the existing staff in the TKGM is adequate or whether there is a need to hire additional Procurement and Financial Management officers with knowledge of World Bank procedures. It was agreed with TKGM management that 2 procurement experts, 1 financial management specialist, 1 disbursement officer, 1 monitoring and evaluation expert and 1 translator/interpreter, with hands-on experience with World Bank procedures, will be hired to support the Project Management Unit. The actual implementation of the project will be carried out by various departments within TKGM. The Director of the relevant Department will be responsible for a specific thematic component. A small committee (called implementing team) will be established for each component to ensure proper coordination among the various departments. The team will include also members from other related departments. At the regional level, the head of the regional office will be responsible for the implementation of the activities in their region, including supervision of work and certification of payments. Actual payment will be made by the central TKGM after being endorsed by the Director responsible for the region. These arrangements were discussed and confirmed during the financial management review. 7. Sustainability Sustainability of project gains will be determined by the success of completion of the cadastre renovation and by improvement in service delivery of TKGM, including the ability of the agency to provide real estate information to government and private sector. Because of the changes in TKGM operations from manual to the computerized system, the project will provide significant resources for training of TKGM staff in working in a computerized environment. The ability of TKGM to use the revolving funds to maintain the computer systems reduces the budgetary uncertainties often faced by other similar institutions. 8. Lessons Learned from Past Operations in the Country/Sector

The project design is based on the Turkish Cadastre Agency experience in cadastre modernization renovations as well as the experience of other countries in similar programs. Key lessons incorporated in the design include: Focus on improving government services. While most of project investments are oriented towards renovation of cadastre, the ultimate objective of the proposed operation is to improve government services in registering property rights and in providing land and real estate information to public and private sectors. A base line survey was conducted before the start of the project and surveys of customer satisfaction will be conducted in the mid-term of the project and at its end. This will provide information to the TKGM whether the objectives of the project are being achieved and to guide the agency on a possible need for adjustments in the project during the mid-term review. Use of private surveyors. The number of cadastre parcels that require renovation is about 10 million, of which 5 million parcels will be renovated using the project funds. The capacity of the public sector to undertake this massive task is limited. Experience under the Marmara Earthquake Emergency Reconstruction (MEER) and the Agricultural Reform Implementation (ARIP) projects has shown that the private sector in Turkey is fully mature and capable of providing the services under this task. In fact, in 2006 and 2007, about 100 contracts for cadastre surveys/renovations, each around US$1 million in value, were issued by TKGM to private sector surveyors. Other countries experience also shows similar positive results in using private sector surveyors. Involvement of local government. Cadastre renovation is very important for local governments as it provides the base maps that support many local government functions, including land use planning and development control, utilities management, property taxations, etc. Because of this importance, several local governments have initiated cadastre renovations with support from TKGM. In the course of the cadastre renovation process, TKGM will need information from local governments to carry out cadastre renovation. Therefore, it is important that the agency reaches out to local authorities to seek their support. To facilitate this cooperation, a Memorandum of Understanding (MOU) will be signed with each municipality which will outline obligations of both parties. Use of new technologies. New technologies speed up the cadastre surveys, map digitization, data entry and transformation, and minimize the chances of errors. In the course of project implementation, both TKGM and the private sector contractors will be using modern technologies which entail: active GPS (CORS), digital mapping techniques, digital aerial cameras, OPMs (orthophoto maps) and high resolution satellite imagery, information systems, and data base management systems. The products of the project will be delivered on CDs, DVDs, and hard drives with paper copies, as appropriate. 9. Safeguard Policies (including public consultation) Safeguard Policies Triggered by the Project Yes No

Environmental Assessment (OP/BP 4.01) [X] [ ] Natural Habitats (OP/BP 4.04) [ ] [X] Pest Management (OP 4.09) [ ] [X] Physical Cultural Resources (OP/BP 4.11) [X] [ ] Involuntary Resettlement (OP/BP 4.12) [ ] [X] Indigenous Peoples (OP/BP 4.10) [ ] [X] Forests (OP/BP 4.36) [ ] [X] Safety of Dams (OP/BP 4.37) [ ] [X] Projects in Disputed Areas (OP/BP 7.60) * [ ] [X] Projects on International Waterways (OP/BP 7.50) [ ] [X] The project is rated as environmental assessment Category B according to the World Bank OP 4.01 and an Environmental Management Framework (EMF) was prepared by the Government. Simple environmental management plans (checklist format) following the example presented in the EMF will be included as bidding documents for Contractors for all proposed construction sites (once they are determined). Because the specific buildings have not been identified yet, and could potentially include historic buildings or be within a historic district, the project will trigger the OP 4.11 on Physical Cultural Resources. Specific measures are included in the EMF to protect physical cultural resources in line with the Turkish regulations and the OP 4.11. 10. List of Factual Technical Documents Property Valuation and Taxation in Turkey ; Paul Munro-Faure; FAO; 2006 11. Contact point Contact: Wael Zakout Title: Sr Operations Off. Tel: (202) 473-3537 Fax: Email: Wzakout@worldbank.org 12. For more information contact: The InfoShop The World Bank 1818 H Street, NW Washington, D.C. 20433 Telephone: (202) 458-4500 * By supporting the proposed project, the Bank does not intend to prejudice the final determination of the parties claims on the disputed areas

Fax: (202) 522-1500 Email: pic@worldbank.org Web: http://www.worldbank.org/infoshop