Leasing Companies: Increase Client Satisfaction & Profitability

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Leasing Companies: Increase Client Satisfaction & Profitability

Agenda The Market Need What is Swapalease.com Lease Transfer Benefits How Swapalease.com Works How Swapalease.com Can Help Next Steps Contact Information

The Market Need - Automotive Leasing Overview Market Size Approximately 20% of new vehicles are leased ~ 2.3 million new leases in 2010 ~ 2.5 million new leases in 2011 ~ 2.8 million new leases in 2012 ~ 3.0 million new leases forecasted in 2013 *Annual lease calculations based on Polk U.S. new vehicle registration data. Why Leasing Works Lower monthly payments More car & can change more often Less maintenance and fewer repairs Potential tax savings and benefits Little or no money down, just want a monthly payment, car is a monthly expense, not a capital investment

The Market Need - Changes That Affect Lessees Why I need/want out of my lease? Financial situation changes Family lifestyle changes Want the new model Get tired of car Relocation How can I get out of my lease? Sell it back at a loss Ride it out dissatisfied Repossession potential Transfer lease to someone else

What is Swapalease.com - Business Overview Enabler of lease transfer Bringing sellers and buyers together Make it easy Thousands of searchable vehicle listings Telephone consultation Great working relationships with lessors

What Is Swapalease.com - Quick Facts Swapalease.com The online lease transfer marketplace pioneer Featured in many well known publications including the Wall Street Journal, Newsweek, Car & Driver, Consumer Reports, & Automotive News Site Traffic 2.5+ million visits (1.5+ million unique) 30+ million page views 11+ million vehicle searches Success & Effectiveness Thousands of in-process leases available Tens of thousands of lease transfers initiated Great success when working with leasing partners Work with AutoCheck, SmartCredit, Inspectmyride, Ready Auto Transport, & other vehicle service companies to help ensure smooth transactions

Lease Transfer Benefits - Consumers Lease Sellers (Want Out) Satisfies my need/want to change my current situation The most cost effective & economical way to exit a lease Transferring a fully transferable lease not harm my credit Lease Buyers (Want In) Creates a shorter-term lease option Take advantage of the original lessee s down payment and/ or trade equity Permits trying out a model before buying/leasing long-term Change vehicles even more often then standard leasing allows Can address an unique family/employment situation

Lease Transfer Benefits - Leasing Company Eliminates a dissatisfied lessee who feels trapped Generates a potentially more credit-worthy lessee Builds client database for additional marketing reach Revenue generation through transfer related fees Creates two future buying opportunities: 1. Seller who typically wants/needs a new vehicle now 2. Buyer who gets a chance to try your vehicle & make a longer-term commitment in the future

How Swapalease.com Works - Overview Goal of Matching Sellers & Buyers through Searchable information packed lease transfer listings Knowledgeable, courteous, & well trained CSRs Dedicated sections by make/model & geography Outbound communication (email, Facebook, Twitter) Content detailing lease & transfer information Ancillary services to help facilitate transfers (transportation, vehicle inspections, escrow)

How Swapalease.com Works - Easy 3 Step Lease Transfer

How Swapalease.com Can Help - Overview Greater Client Satisfaction New Revenue Center Financially Troubled Loss Mitigation Incremental Future Car Sales/Leases Lease Transfer Best Practices to Make It Easy Future Integration Potential (online credit apps) Email & Online Lessor Advertising Opportunities

How Swapalease.com Can Help - Best Practices Recommendation Best Practices Post Transfer Liability Key Contacts Well-defined Transfer Process Online Credit Process No ü ü ü Credit Application Fee $100.00 Lease Transfer Fee $400.00 Credit Decision Turnaround Transfer Document Processing Lease Transfer Completion 2 Days 3 Days 2 Weeks

Next Steps Review and discuss lease transfer opportunities internally among key lease team members Schedule a conference call with Swapalease.com for outstanding questions and clarification purposes Set up a face-to-face meeting with key lease team members and Swapalease.com to discuss opportunities

Contact Information Scot Hall EVP of Operations 513-381-0100 ext. 1000 shall@swapalease.com Swapalease.com 11224 Cornell Park Drive Cincinnati, OH 45242 Fax: 513-381-1091

Swapalease.com Home Page

Swapalease.com Search Results

Swapalease.com Detailed Listing

Swapalease.com Media Center

Swapalease.com Lease 101

Swapalease.com Leasing Company Information Results

Swapalease.com Leasing Company Information Details