PROPERTY MANAGEMENT Actively Managing clients assets Tel. 01482 648888 www.pph-commercial.co.uk
2 INTRODUCTION Established in 1990 the management department was created to assist clients with their property requirements. It now represents the largest department within PPH Commercial supporting the reputation of the region s leading firm of chartered surveyors and commercial property consultants.
OUR APPROACH Our philosophy is to provide a high quality professional service to a wide range of diverse clients and property requirements ranging from large property companies to single investors, applying our unrivalled experience within the sector. Whether it is a single lock up unit or complex multi occupied mixed use development, we are able to advise and assist in whatever capacity required. Why choose PPH? As a well-recognised agency within the commercial property industry, PPH has a fresh approach to management and the adoption of new ideas and strategies, backed up with our extensive property knowledge and experience. Want to switch agents? At PPH, we remove the burden of transferring agents. We liaise directly with all tenants, contractors, suppliers and former agents, and arrange the transfer of all financial and legal data, such as accounts and leases. This ensures a smooth transition and minimises our clients involvement in the process. For a free consultation, contact Tom Penrose: Tom Penrose Director We maintain client interaction with appointed property managers to ensure clients have a designated point of contact 01482 626901 tom.penrose@pph-commercial.co.uk OUR APPROACH 3
OUR SERVICES Property Facilities Accounting/Reporting Efficiently manage buildings to improve performance and value of assets Undertake regular inspections to ensure lease compliance and maintain landlord and tenant relations Administer leases to ensure day to day property management duties are taken care of Rent and service charge collection and administration Implementation of property database to monitor important diary events such as rent reviews, lease renewals, maintenance reviews Insurance administration Creating and maintaining good landlord and tenant relations - key to retaining clients investment Facilities management system to attend to tenants day to day, repairing issues from cleaning to security services to property maintenance Continual implementation of statutory legislation places corporate responsibility on property owners to comply. PPH can advise and administer these risks ensuring premises are compliant and retain long term tenants We adopt a contractor compliant scheme to ensure that all our contractors are suitably trained, qualified and abide to health and safety standards We operate a health and safety portal to continually monitor and administer scheduled test dates to provide peace of mind to clients that service schedules and maintenance tests are being undertaken. Established purchase order management system Supported by market leading property management software providing property related information at a touch of a button and in accordance with RICS Accounting standards Encompassing a dedicated team of credit control and support staff we are able to coordinate rent payments, service charge information with due speed and diligence and provide regular updates to clients We account to clients suppliers in an efficient and responsive manner Can tailor make reports to support clients/ accountants requirements providing quarterly or monthly statements as frequent or infrequent as necessary Vacant Property Portfolio/Asset Lease Consultancy Through our extensive knowledge of property we can offer guidance and advise on vacant property within a client s portfolio. 4 OUR SERVICES Implement strategies specific to clients requirements for long term or short term objectives Identify opportunities for creating capital and rental growth Dispose and acquire assets to suit client s investment requirements Integrated within our management service we are able to liaise with our in house professionals and advise clients on - Rent Reviews - Lease Renewals - Lease Surrender/Dilapidations - H & S compliance/legislation - EPC s Minimise clients exposure to risks/security Liaise with insurers to comply with vacant property requirements Undertake regular inspection and repairs, cleaning Provide guidance on rates mitigation and review clients void expenses
KEY FACTS 350 buildings under management In excess of 150million worth of property under management Most active property management specialist in the region Clients ranging from individual investors to financial institutions DONCASTER SCUNTHORPE HULL GRIMSBY We provide local coverage to East Yorkshire, South Yorkshire, North Lincolnshire and North East Lincolnshire All property managers are members of RICS 1,320 tenancies under management We provide bespoke packages to suit clients requirements
EXPERIENCE CELSIUS PARC, SCUNTHORPE PRIVATE CLIENT EAST YORKSHIRE PORTFOLIO PRIVATE CLIENT YORKSHIRE PORTFOLIO Description A 40-acre industrial estate, Celsius Parc has undergone comprehensive improvement since acquisition, following many years of neglect when the site fell into administration. The site comprises leasehold and freehold buildings, including cold storage, ambient storage, engineering and distribution units. Our role PPH provide strategic guidance to the property management company responsible for the estate. Description Portfolio management comprising a portfolio of retail, office and industrial trade properties amounting to more than 115,000sq ft with a rental income in excess of 950,000 per annum. Tenants include Screwfix Direct Ltd, Euro Car Parts Ltd, Yorkshire Building Society and Howden Joinery Ltd. Our role In the past five years, PPH has increased rental income by 45%. This has been achieved by delivering a full property management and asset management service. Description With a portfolio management in excess of 60,000sq ft, including retail parades, offices and industrial space worth 7.2million which can generate a rental income in excess of 700,000 per annum. HSBC, WH Brown, Tesco, Vets4Pets and Barnados are just some of the company s tenants. Our role Through providing a full property management and asset management service, we increased rental income by 34% in five years. 6 EXPERIENCE
PROPERTY MANAGEMENT TEAM Tom Penrose LLB (Hons) MRICS Director 01482 626901 tom.penrose@pph-commercial.co.uk Vanessa Barnes Director of Property Accounting 01482 626923 vanessa.barnes@pph-commercial.co.uk Daniel Birkinshaw BA (Hons) MSc MRICS Senior Surveyor 01482 626907 daniel.birkinshaw@pph-commercial.co.uk Jane Clark Credit Control 01482 626905 jane.clark@pph-commercial.co.uk Thomas Bell BSc (Hons) MRICS Senior Surveyor 01482 626943 thomas.bell@pph-commercial.co.uk Nicola Bell Finance / Accounts 01482 626933 nicola.bell@pph-commercial.co.uk Charles Watson MSc BSc (Hons) Surveyor 01482 626929 charles.watson@pph-commercial.co.uk Anne Rebera Facilities Manager 01482 626948 annemarie.rebera@pph-commercial.co.uk CONTACTS 7
Tel. 01482 648888 www.pph-commercial.co.uk Head Office East Yorkshire HULL The Hesslewood Estate, Ferriby Road, Hessle East Riding of Yorkshire HU13 0LG Tel: 01482 648888 North East Lincolnshire GRIMSBY Europarc, Innovation Way Grimsby North East Lincolnshire DN37 9TT Tel: 01472 267513 North Lincolnshire SCUNTHORPE Princess House, Arkwright Way Scunthorpe North Lincolnshire DN16 1AD Tel: 01724 282278 South Yorkshire DONCASTER Railway Court, Ten Pound Walk Doncaster South Yorkshire DN4 5FB Tel: 01302 341041 Chartered Surveyors and Commercial Property Consultants