PROCEDURE (Essex) / Linked SOP (Kent) Estate Management. Number: U Date Published: 22 July 2015

Similar documents
TENURE POLICY. 1.2 The Policy sets out the type of tenancy agreement we will offer when letting our properties for the following tenures.

Facilities Services Notification FSN 11/08

Policy: FP022 Rent Accounting and Arrears

Paradigm Housing Group Tenure Policy

Starter Tenancy Policy

Qualification Snapshot CIH Level 3 Certificate in Housing Services (QCF)

Key records documenting the development and establishment of the institution's estate management strategy.

RENT ARREARS POLICY March 2011

CONTROLLING AUTHORITY: Head of Housing & Community Services. DATE: August AMENDED: Changes to Starter Tenancies.

LEASEHOLD MANAGEMENT POLICY

ARREARS & WELFARE RIGHTS POLICY SUMMARY

TENANCY CHANGES POLICY

Reference: SO/SRR/DW Approved: 4/4/17. Shared Ownership Staircasing Reverse Staircasing, and Remortgaging. Author: Deborah White Approved by:

Award of the Housing Responsive Repairs and Void Refurbishment Contracts

TRANSACTIONS POLICY. Approved by Shetland NHS Board: October Review Date: October Finance

Cross Keys Homes Tenancy Policy

Propertymark Qualifications: Level 2 Award in Introduction to Residential Property Management Practice (England & Wales) Qualification Specification

Tenancy Policy. 1 Introduction. 12 September Executive Management Team Approval Date: Review date: September 2018

propertymark QUALIFICATIONS LEVEL 3 AWARD IN COMMERCIAL PROPERTY AGENCY (ENGLAND, WALES AND NORTHERN IRELAND) QUALIFICATION SPECIFICATION

Adults & Safegaurding Committee 12 November 2015

Assets, Regeneration & Growth Committee 11 July Development of new affordable homes by Barnet Homes Registered Provider ( Opendoor Homes )

Shared Ownership Policy

Assets, Regeneration & Growth Committee 17 March Development of new affordable homes by Barnet Homes Registered Provider ( Opendoor Homes )

ARDENGLEN HOUSING ASSOCIATION LIMITED VOID MANAGEMENT POLICY

Annual Report to South Cambridgeshire District Council Tenants [DRAFT TEXT]

Discretionary property disregards Adults Services. Practice guidance. Version: 3.0 Effective from: 11th April 2016 Next review date: April 2019

ADAPTATIONS POLICY 2012

PROGRAM PRINCIPLES. Page 1 of 20

Conditions. For the purpose of licensing conditions attached to a licence:

Tenancy Transfer, Succession and Mutual Exchanges Policy

Affordable Homes Service Plan 2016/17 and 2017/18

Tenancy Policy Introduction Legal Framework Purpose Principles Policy Statement Tenancy Statement...

Property Maintenance Policy

TENANT PARTICIPATION STRATEGY

Unipol Student Homes. Assistant Housing Management Officer. Fixed Term of 2 years

Electrical Safety Policy

Best Practice Guideline: MAJOR CAPITAL WORKS

Southend-on-Sea Borough Council. Tenancy Policy

Mutual Exchange Policy

Welfare Benefit Reform Strategy

Guidance on the Scope of Practice Of Property Service Providers JANUARY 2017

Property Form. for the Suffolk Life SIPP and MasterSIPP

propertymark QUALIFICATIONS LEVEL 6 AWARD IN RESIDENTIAL LETTING AND PROPERTY MANAGEMENT (SCOTLAND) QUALIFICATION SPECIFICATION

propertymark QUALIFICATIONS LEVEL 3 AWARD IN RESIDENTIAL LETTING AND PROPERTY MANAGEMENT (ENGLAND AND WALES) QUALIFICATION SPECIFICATION

UK Housing Awards 2011

Business and Property Committee

Policy for Managing Shared Ownership

RIBA Chartered Practice

Accommodating Change Measuring Success Property Asset Management Delivery Plan. Progress Report June 2015

3.1.b Helping local authorities to meet their strategic housing goals. 3.1.d Providing clear information for customers about options / choices

Consulted With Individual/Body Date Head of Finance Financial

Communal Areas Policy

Social Housing Seminar. 26 April 2018

Supporting documents; DHC publications & HomeSwapper publications. Health & safety; Breach of this policy unlikely to have direct impact on H&S

Approved by Management Committee 25/02/15


Minimum Educational Requirements

We also manage a portfolio of properties on behalf of another landlord that includes market rented properties.

ORBIT VOLUNTARY RIGHT TO BUY POLICY

LEASEHOLD MANAGEMENT POLICY

Property notes for the AJ Bell Investcentre SIPP

Supporting documents; Devon Home Choice policy and procedures, Rentplus lettings process and criteria

Lease and Facilities Management Standards and Guidelines

Lodger and sub-letting policy

Voluntary Right to Buy Policy. Dan Gray, Executive Director, Property

Surveyors Professional Supplementary Survey and Valuation

AFFORDABLE HOME OWNERSHIP ALLOCATION POLICY

Tenant Find Only Service. Fully Managed Service

Recognition of Prior Learning (RPL) Application NSW

Void Management Policy

RATES REMISSION POLICY

Qualification Snapshot CIH Level 3 Certificate in Housing Maintenance (QCF)

COUNTY GOVERNMENT OF KIAMBU COUNTY PUBLIC SERVICE BOARD P.O BOX KIAMBU VACANCIES

Tenant s Scrutiny Panel and Designated Persons and Tenant s Complaints Panel

Explanatory Notes to Housing (Scotland) Act 2006

Key principles for Help-to-Rent projects. February 2017

2. Client group 2.1 Fife Housing Association strives to provide housing for a wide range of needs.

1014 FINANCE AND PROPERTY

Policy Statement. Aims. SMT/ET August 2016

Guidelines on Residential Developments for 3 rd Level Students

ASSURED SHORTHOLD TENANCY AGREEMENT

ASSET TRANSFER REQUESTS Community Empowerment (Scotland) Act 2015 Guidance Notes

Practice guide. Testing and remediating: Clandestine drug laboratories in dwellings used for community housing services

Scheme of Service. for. Housing Officers

Tenant s Handbook Estates and Investments Telford and Wrekin s most flexible commercial landlord

SSHA Tenancy Policy. Page: 1 of 7

Property Notes. Self Invested Personal Pension

End of fixed term tenancy policy

Highlights Highlights of a review of Newfoundland and Labrador Housing Corporation s Rental Housing Program from January 2007 to December 2007.

3.1 A Notice to Quit (NTQ) is a legal instrument to end a tenancy that can be provided by a tenant or a landlord to terminate the tenancy.

RE-CHARGEABLE REPAIRS STRATEGY

Temporary Decant Policy

H 19. Sustainability Policy. April 2017 April 2020

Intensive Tenancy Management Policy. Policy to take effect from: August To be reviewed: August Version No. 5.0

Should you have any further queries, we would be pleased to assist.

APPENDIX A DRAFT. Under-occupation Policy

Your property and discretionary purchase

Crown Land Use Policy: Industrial - General APPROVED AMENDMENTS: Summary of Changes: /Approval

CPPDSM4003A Appraise property

Shared Equity Policy

Transcription:

1.0 Summary of Changes 1.1 This is a new joint procedure/sop for Essex Police and Kent Police. 2.0 What this Procedure/SOP is about 2.1 The Estate Services Department at Headquarters is responsible for dealing with all strategic matters relating to the acquisition, disposal and estate management of the Essex Police and Kent Police Estates. LPA/Divisional Commanders/Heads of Department have day-to-day responsibility for the running of the buildings under their command. This procedure will clarify the different aspects of dealing with the Essex Police and Kent Police Estates. Compliance with this procedure/sop and the governing policy is mandatory. 3.0 Detail the Procedure/SOP 3.1 Professional Work 3.1.1 Acquisitions 3.1.1.1 All acquisition of new or replacement property, whether by way of purchase or rent, must be handled through the Joint Head of Estate Services at the Estate Services Department at Headquarters. No acquisition can take place without the approval of Director of Support Services (Kent Police & Essex Police) or, if appropriate, the Capital Management Board or The Police & Crime Commissioner for Essex or Kent as appropriate (PCC). The Joint Head of Estate Services will handle acquisitions utilising either Estate Services Department staff or instructing external consultants as appropriate. 3.1.2 Disposals 3.1.2.1 All disposals will be handled through the Estate Services Department whether by way of sale or letting. No letting will take place without specific authority of the Director of Support Services (Kent Police & Essex Police) or the PCC if appropriate. No sale will take place without approval of the PCC. The Joint Head of Estate Services will handle disposals utilising either Estate Services Department staff or instructing external consultants as appropriate. Page 1 of 9

3.1.3 Lease Renewals 3.1.3.1 All lease renewals will be handled by the Estate Services Department at Headquarters who will liaise with business owners and the Director of Support Services (Kent Police & Essex Police) to confirm that there is a continued need for the premises, which justify the renewal of the lease. 3.1.4 Rent Reviews 3.1.4.1 All rent reviews will be conducted through the Estate Services Department at Headquarters utilising either in-house staff or appropriate external consultants dependent on workload. 3.1.5 Rating Appeals 3.1.5.1 All rating appeals will be conducted through the Estate Services Department at Headquarters utilising either Estate Services Department staff or appropriate external consultants. 3.1.6 Asset Valuation 3.1.6.1 The Joint Head of Estate Services will be responsible for procuring five yearly asset valuations of the entire Essex Police and Kent Police Estates with annual revaluations of a selected twenty percent sample of the portfolio on a rolling basis utilising either Estate Services Department staff or appropriate external consultants. 3.1.7 Planning Applications 3.1.7.1 All planning applications will be submitted through the Estate Services Department at Headquarters utilising either Estate Services Department staff or appropriate external consultants. 3.1.8 Building Insurance Valuations 3.1.8.1 The Joint Head of Estate Services will be responsible for procuring five yearly building insurance valuations of the entire Essex Police and Kent Police Estates with annual re-valuations of a selected twenty percent sample of the portfolio on a rolling basis to provide a template for the annual updating of the remainder of the portfolio. Page 2 of 9

3.1.9 Legal Work 3.1.9.1 Legal work related to property will be handled by appropriate legal practices appointed and instructed by the Joint Head of Estate Services. Head of Legal Services in each Force will play a monitoring role in ensuring value for money. 3.1.10 Telecommunication Sites 3.1.10.1 The Joint Head of Estate Services will be responsible for maximising income from telecommunication sites (principally telecommunication masts and high rooftops) via letting of sites, rent reviews and lease renewals utilising either Estate Services Department staff or appropriate external consultants. 3.1.11 Rent Collection and Credit Control 3.1.11.1 The Joint Head of Estate Services will provide the Chief Finance Officers with details of new lettings and rent reviews in order that Chief Finance Officers can issue rent demands, reminders and final reminders. The Chief Finance Officers will periodically provide the Joint Head of Estate Services with arrears statements in order that Joint Head of Estate Services can determine appropriate recovery methods. 3.1.12 Shared Accommodation 3.1.12.1 All proposals for shared accommodation with partner agencies must be reviewed by the Joint Head of Estate Services to ensure that no formal property relationship will be created. If such a relationship will be created this must be documented by a formal lease arrangement. If the relationship is determined to be simply a shared occupation then this must be conducted via the standardised governance protocols to be developed by the Force Heads of Legal Services. 3.1.13 Day-to-Day Building Management 3.1.13.1 LPA/Divisional Commanders/Heads of Department are responsible for ensuring the day-to-day running of the buildings under their control including health and safety. They should ensure that they are fully briefed as to all matters affecting their buildings and that they in turn keep Estate Services Department fully briefed of all matters that may affect those buildings. The Joint Head of Estate Services is the head of profession for all property matters and can provide detailed guidance and assistance on all property and estate management issues. Page 3 of 9

3.1.14 Property Benchmarking 3.1.14.1 The Joint Head of Estate Services will be responsible for all necessary property Benchmarking returns. The Chief Finance Officers will ensure the delivery of timely, appropriate and accurate financial information for inclusion within the Benchmarking returns. 3.1.15 Estate Strategy 3.1.15.1 The Joint Head of Estate Services will draft an Estate Strategy for each Force on a 5 yearly basis, in consultation with Heads of Department, Chief Officers and the PCC. 3.1.16 Strategic Estate Management 3.1.16.1 The Joint Head of Estate Services will be the lead on strategic estate management, setting the direction and provision of future estate, working in close conjunction with Chief Officers and the PCC. The Joint Head of Estate Services will be the lead property professional responsible for co-ordinating and managing estate issues across Essex Police and Kent Police. 3.2 Space Planning 3.2.1 The Joint Head of Estate Services is the force lead on space use and space planning. The Estate Services Department holds a comprehensive database of all force accommodation, including room sizes and room use of the entire Essex Police and Kent Police portfolios. 3.2.2 Minor Changes 3.2.2.1 Corporate Accommodation and Future Estate Board will be responsible for day-to-day space use and space planning such as: The reallocation of staff within existing accommodation; Approval of the reconfiguration of internal partitioning (although specialist structural advice must be obtained via the Joint Head of Estate Services); Approval of minor works of repair and redecoration. Page 4 of 9

3.2.3 Major Changes 3.2.3.1 The Joint Head of Estate Services will lead and co-ordinate all major space planning within Essex Police and Kent Police in conjunction with the Corporate Accommodation and Future Estate Board. 3.2.3.2 Major and strategic changes will be managed by the Joint Head of Estate Services, if necessary, by reference to the Estate Strategy Boards, Planning Committees and the PCC s as appropriate. 3.2.3.3 These would typically include: The provision or closure of a main police station; The provision or closure of a secondary police station; The provision or closure of a shared front counter; The provision or closure of a police office; The provision or closure of specialist accommodation such as workshops, kennels, property storage facilities; The bringing on-stream of fallow space within a PFI building; The commissioning of major building works; Participation in a partnership. 3.2.4 Third Party Occupation of Essex Police or Kent Police Accommodation 3.2.4.1 In order to protect the value, utility and integrity of the Essex Police and Kent Police Estates the following criteria must be adopted in relation to third party occupation of Essex Police or Kent Police accommodation: No occupation by a partner agency without documentation; No partner agency to be granted security of tenure within Essex Police or Kent Police accommodation; Standardised governance protocols to be developed by each Force s Legal Services to be used across the County; Forward planning of at least 1 year for the recovery of any accommodation let to a partner agency to allow for delays in hand back; Any form of sharing with a partner agency must be approved by the Joint Head of Estate Services. Page 5 of 9

3.2.5 Essex Police or Kent Police Occupation of Third Party Accommodation 3.2.5.1 In order to protect the legal, organisational and financial position of Essex Police and Kent Police the following criteria must be adopted in relation to occupation of third party accommodation by Essex Police or Kent Police: No occupation in third party accommodation without documentation; Standardised governance protocols for sharing with partner agencies to be developed by each Force s Legal Services to be used across the County; Any form of sharing with a third party must be approved by the Joint Head of Estate Services. 3.3 Space Utilisation 3.3.1 Space allowed per workstation should comply with the Workplace Regulations 1992 and will average a target figure of 6.5 square metres per workstation; additional space requirements will be dependent on planning restrictions and job specific requirements. 3.3.2 Individual personal circumstances should be taken into account, where appropriate. This will include ensuring that all reasonable adjustments are made to comply with the disability legislation, as specified in the Equality Act 2010. 3.3.3 Desk sizes should be appropriate to the size of the task and as a standard, permanent desks should preferably be 1400mm, agile working desks should be 1000-1200mm and touch-down points should be either a breakfast bar or a pod desk. 3.3.4 Desk utilisation should be targeted at 85% full time use. Desk utilisation surveys should be carried out to determine successful implementation of the Procedure/SOP. 3.3.5 Ideally desk to staff ratios should be 9 desks per 10 staff for permanent deskbased roles supplemented by a flexible working culture and to take into account holidays, illness etc. For non-permanent desk roles agile working should be the accepted standard. 3.3.6 Where working conditions allow pedestals to be provided as the norm, which encourages flexible working and depersonalisation of desks. In conjunction with this secure filing space to be provided in the office for personal information together with lockers or a suitable alternative for personal belongings in flexible offices. Page 6 of 9

3.3.7 Unless required for management purposes personal offices should only be considered for Senior Management Team members, i.e. Chief Inspector / Grade H / PO6 and above and if it is possible to share then this should be adopted. Offices should be available as meeting rooms when vacant. Allocation of offices should be the exception rather than the rule and must be justified and approved at the appropriate level. 3.3.8 To meet security and health requirements a clear desk policy at the end of each working day is desirable across Essex Police and Kent Police sites and shared sites. 3.3.9 Weeding policy is to be adhered to and archive material to be stored in either internal or external storage wherever possible to reduce demands on office space. 3.3.10 Default position for printing should be to utilise multi-functional devices and individual printers only supplied by exception once proper justification and authority submitted. 3.3.11 Lockers to be provided are to be of a standard size (see Procurement Department approved suppliers) and procured through the corporate procurement route with configuration determined by job role. 3.3.12 LPA/Divisional Commanders/Heads of Department: must ensure that the Procedure/SOP is adhered to for their area of responsibility/business and monitor compliance. 3.3.13 Business Managers must ensure that in line with this Procedure/SOP the correct and appropriate equipment is purchased when either refurbishing offices or undertaking accommodation moves. 3.3.14 HR Managers: must ensure that appropriate consultation is undertaken with relevant staff to ensure the health safety and welfare of staff. 3.3.15 Geographic Services Manager: must ensure that in line with this Procedure/SOP the correct and appropriate equipment is purchased when either refurbishing offices or undertaking accommodation moves. 3.4 Estate Information 3.4.1 The Joint Head of Estate Services maintains a comprehensive database of information relating to the legal title of the PCC estate. This covers items such as ownership, boundaries, PCC rights over third party land, third party rights over PCC land, title deeds, registered titles, leases, licences etc. Page 7 of 9

3.4.2 It is the point of record for each PCC estate and the Joint Head of Estate Services should be consulted over all queries, where the information is not held at an LPA/divisional level from documents provided by Estate Services Department for day-to-day management. 3.4.3 The Joint Head of Estate Services also maintains a comprehensive property database recording space size, use and configuration. This database is being expanded to record in one place all estate information. LPA/Divisional Commanders/Heads of Departments must ensure that any space use or associated changes to their sites are referred to the Joint Head of Estate Services immediately. 3.4.4 No agreements or admissions regarding the PCC estate should be made without first seeking guidance from Joint Head of Estate Services. LPA/Divisional Commanders/ Heads of Departments must ensure that any discrepancy regarding their sites is referred to the Joint Head of Estate Services immediately. 4.0 Equality Impact Assessment 4.1 An Equality Impact Assessment has been carried out and shows the proposals in this procedure/sop would have no potential or actual differential impact on grounds of race, ethnicity, nationality, gender, transgender, disability, age, religion or belief or sexual orientation. 5.0 Risk Assessment 5.1 This procedure/sop has been scored as being a medium risk to Essex Police and Kent Police. 6.0 Consultation 6.1 Technical consultation has taken place with LPA/Divisional Commanders, specialist Heads of Department, Support Services Heads of Department and the Health & Safety Department. 7.0 Monitoring and Review 7.1 The procedure/sop will be monitored by, or on behalf of the Joint Head of Essex and Kent Estate Services to ensure that it remains accurate and compliant with both legislation and national/local drivers. 7.2 This procedure/sop will be reviewed every 2 years by, or on behalf of the Joint Head of Essex and Kent Estate Services to ensure that it is accurate and fit for purpose. Page 8 of 9

8.0 Governing force Policy. Related force Policies or related Procedures (Essex) / linked Standard Operating Procedures (Kent) U 1000 Policy Estate Policy U 1002 Procedure/SOP Facilities Management U 1003 Procedure/SOP Building Works U 1004 Procedure/SOP Police Housing U 1005 Procedure/SOP Asbestos Management U 1006 Procedure/SOP Legionella U 1007 Procedure/SOP Key Management U 1008 Procedure/SOP Quiet Rooms U 1009 Procedure/SOP Access Control (PLAN) Cards KENT ONLY 9.0 Other source documents, e.g. Legislation, APP, Force forms, partnership agreements (if applicable) None. Page 9 of 9