CONCESSIONS PROGRAM DOING BUSINESS AT THE AIRPORT 3/2/17

Airport Contacts

Airport Contacts Brad Wolfe Mike Rawson Raymond Christy Commercial Manager Business Development Mgr. Sr. Planner ACDBE Coordinator 801-575-2949 801-575-2894 801-575-2945 brad.wolfe@slcgov.com mike.rawson@slcgov.com raymond.christy@slcgov.com

Introductions

Agenda Understanding the Airport Doing Business at the Airport What You Need to Know Tenant Design Standards ACDBE Program Overview of Terminal Redevelopment Program Timeframes Future/Anticipated Concession Opportunities and Business Arrangements The RFP Process Wrap Up - Questions

Understanding the Airport

Passengers (CY2016) Domestic 22,397,638 International 759,807 Total Passengers 23,157,445

Passengers at SLC International

25,000,000 Total Passengers 20,000,000 15,000,000 10,000,000 5,000,000 0 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016

Passenger Numbers by Month 2013-16 Passengers 2,250,000 2,150,000 2,050,000 1,950,000 1,850,000 1,750,000 1,650,000 1,550,000 1,450,000 2016 PAX 2015 PAX 2014 PAX 2013 PAX Jan-16 Feb-16 Mar-16 Apr-16 May-16 Jun-16 Jul-16 Aug-16 Sep-16 Oct-16 Nov-16 Dec-16

Passengers / Sales Comparison 2013-16 Passengers 2,250,000 2,150,000 2,050,000 1,950,000 1,850,000 1,750,000 1,650,000 1,550,000 1,450,000 2016 PAX 2015 PAX 2014 PAX 2013 PAX Jan-16 Feb-16 Mar-16 Apr-16 May-16 Jun-16 Jul-16 Aug-16 Sep-16 Oct-16 Nov-16 Dec-16 Concession Sales $9,500,000 $9,000,000 $8,500,000 $8,000,000 $7,500,000 $7,000,000 $6,500,000 $6,000,000 $5,500,000 2016 Gross Sales 2015 Gross Sales 2014 Gross Sales 2013 Gross Sales Jan-16 Feb-16 Mar-16 Apr-16 May-16 Jun-16 Jul-16 Aug-16 Sep-16 Oct-16 Nov-16 Dec-16

Timing of Flights

Departures by Hour 50 45 40 35 30 25 20 15 10 5 0 0000 to 0059 0100 to 0159 0200 to 0259 0300 to 0359 0400 to 0459 0500 to 0559 0600 to 0659 0700 to 0759 0800 to 0859 0900 to 0959 1000 to 1059 1100 to 1159 1200 to 1259 1300 to 1359 1400 to 1499 1500 to 1599 1600 to 1659 1700 to 1759 1800 to 1859 1900 to 1959 2000 t0 2059 2100 to 2159 2200 to 2259 2300 to 2359

Airport Contacts Banks create customer service and staffing opportunities and challenges.

Sales (CY2016)

Sales

Food & Beverage Annual Sales (CY2016)

Retail Annual Sales (CY2016)

Doing Business at the Airport What You Need to Know

Hours of Operation

Staffing Requirements Employee Badging

Staff Transportation and Parking

Staffing Requirements

TSA and Security

Product Deliveries

Insurance Requirements

Cash / Payment Management

Lease Terms (To Be Determined)

Liquor Licenses

Other Costs and Factors

Construction Costs

Cat Cora s Kitchen Concourse B 1,263 sf $1,196/sf

Market Street Grill Terminal Two 4,401 sf $568/sf

Kiehl s Concourse D 208 sf $508/sf

RMCF Concourse D 133 sf $810/sf

No Boundaries Terminal Two 2,713 sf $335/sf

In Addition

One Last Note on Building

Rent

Rent Illustration For example: 1,200 square foot retail concept Minimum Annual Guarantee (1 st year) of $200,000 Percentage of Gross Sales is 14%

Rent Illustration For example: Gross Sales for the Year is $2,000,000 14% of $2,000,000 is $280,000 $280,000 is greater than the MAG of $200,000 Rent for that year would be $280,000

Rent Illustration For example: Gross Sales for the Year is $1,000,000 14% of $1,000,000 is $140,000 $140,000 is less than the MAG of $200,000 Rent for that year would be $200,000

Pricing

Tenant Design Standards

Tenant Design Standards The Salt Lake City Department of Airports and its Tenants are responsible for the first impression of most visitors. This first glimpse of the Intermountain Area and Salt Lake City is an opportunity to showcase local and regional themes, natural features, resources and history through high quality, durable, and sustainable products and materials. The Tenant Design Standards (TDS) have been developed to assist tenants by providing a set of minimum design guidelines to ensure that each project is attractive, well designed, and consistent with the overall design goals of the Airport. Tenants and their design teams must become familiar with the intent, scope and detailed requirements of the Airport Tenant Design Standards and Design Criteria before the design process can begin.

Tenant Design Standards The Purpose of the Tenant Design Standards is to: Enhance the passenger experience while ensuring a safe and convenient facility is available for all users Maintain the overall design characteristics and goals of the Airport Ensure that a Tenant s facility design takes advantage of every available option to optimize the potential of the space Evoke a sense of personality along with a positive image that captures the customer s attention Promote a unified environment in which tenants can incorporate consistent, creative and harmonious design elements while maintaining their own identity Encourage site design that compliments the surrounding area and creates a positive passenger experience

Tenant Design Standards Except for routine maintenance on tenant installed equipment, Airport approval is required any time a tenant desires to perform interior or exterior modifications and/or construction on Airport property. Preliminary Design Review Design Development Review (30% Submittal) Design Review Committee (DRC) Review Construction Document Review (100% Submittal) Tenant Improvement Application Salt Lake City Building Services Permitting Process

Tenant Design Standards A copy of DRAFT Tenant Design Standards can be found at http://bit.ly/2mfuya4 A final version will be available when the RFP is published.

ACDBE Program

ACDBE Introduction

Airport Concessions DBE Presentation

Overview of Terminal Redevelopment Program

Terminal Redevelopment Overview

Salt Lake City s Terminal Redevelopment Program

The need for The New SLC: Aging Facilities Concourse D 31 years Concourse E 19 years Concourse C 37 years Concourse B 54 years International Terminal 19 years Terminal 2 37 years Central Plant 54 years Parking Garage 24 years Terminal 1 54 years Concourse A 54 years

Terminal Redevelopment Program Airfield Challenges Operational Constraints: Congestion in pockets between concourses Lack of gate flexibility (only 55 gates with jet bridges) No loading bridges in Concourse E Limited international gate capacity (3 gates) Fueling System misaligned

Terminal Redevelopment Program Service Level Challenges Operational Constraints: Undersized hold rooms Inadequate restroom capacity Undersized concessions Limited baggage claim capacity Meeter Greeter congestion TSA screening checkpoint congestion

SLC Terminal Redevelopment Downtown Overlay

Completed by 2020 Terminal / South Concourse West, Gateway Center, Parking Garage Central Utility Plant Elevated Roadway and TRAX realignment First Phase of the New North Concourse

Completed by 2023 South Concourse East

New Facilities New Concessions Opportunities

Timeframes

Timeframes Public Meetings 2017 Request for Proposals 2018 Review and Selection 2018 2019 Design and Build 2019 2020 New Facilities Open Fall of 2020 (Phase One)

Transition

Future/Anticipated Concession Opportunities and Business Arrangements

2020 2023 2020 2023 = Concession Space

Possible Business Arrangements

Packaged Leases vs. Individual Leases

Package of Locations = Concession Space = Packaged Spaces Illustration: Package of 8 store locations under a single lease

Package of Locations Prime Operator Large firm capable of populating multiple concepts and locations May create opportunities for small businesses, locals and ACDBE participation through subtenant arrangements, licensing agreements, franchises and/or joint venture partnerships = Concession Space = Packaged Spaces

Direct Lease = Concession Space

Direct Lease Illustration: Direct Lease Owner/operator is entirely responsible contractually and financially = Directly Leased

Upcoming Opportunities

Who Determines What Concepts Go Where?

= Concession Space

Who Determines What Concepts Go Where?

The Request for Proposal (RFP) Process

Request for Proposals (RFP)

Wrap Up Questions

Conclusion