CLAIMING YOUR FIND A REALTOR PROFILE

THE REALTOR.COM PROFILE Make a stunning first impression Promote your personal brand Showcase your trustworthiness and expertise Connect with more online buyers and sellers Boost your online searchability 2016 Move, Inc. All rights reserved. Do not copy or distribute. 2

SOLUTIONS FOR AGENTS At every level Listing Agents Increase visibility for your experience, certifications and local knowledge Buyer s Agents Showcase areas of expertise and specialty, and display recent buyer closings where provided by the MLS New Agents Highlight professionalism with personal recommendations from friends and family, and show local knowledge on your activity map Agents with a mix Display past transactional data for both sales and listings sold, when provided by the MLS Teams Leverage your power with individual bios of each team member 2016 Move, Inc. All rights reserved. Do not copy or distribute. 3

COMPLETED PROFILE ABOUT 4

COMPLETED PROFILE LISTING ACTIVITY 5

COMPLETED PROFILE LISTING ACTIVITY 6

COMPLETED PROFILE LOCAL EXPERTISE RATINGS AND REVIEWS 7

THE REALRATING DIFFERENCE Qualified, transaction-based feedback from actual clients Only evaluation system in the industry that empowers agents: Rating and reviews only accepted from clients with closed transactions Agents have ability to respond directly to every rating and review Only rating and review system that meets NAR guidelines 2016 Move, Inc. All rights reserved. Do not copy or distribute. 8

COMPLETED PROFILE LOCAL EXPERTISE RECOMMENDATIONS 9

CONNECT WITH CONSUMERS IN AN INNOVATIVE NEW WAY Industry-first map based REALTOR Zoomable map interface Sort Filter Active, Sold* (where available) and Rental listings Consumer can select one agent and see agents mini profile and listings only discovery 1 Data must be provided by your MLS to realtor.com 2016 Move, Inc. All rights reserved. Do not copy or distribute. 11

REALTOR.COM PROFILE IN ACTION Showcase your talents & expertise to the millions of consumers searching on Google and other search engines. 2016 Move, Inc. All rights reserved. Do not copy or distribute. 13

ACCESSING YOUR REALTOR.COM CONTROL PANEL 14

OR GO DIRECTLY TO solutioncenter.realtor.com 1. Enter Account Email 2. Enter Account Password 3. Select Log In Button 16

TERMS AND CONDITIONS Review and accept Click I Accept button 17

NRDS IDENTIFICATION NUMBER Enter your NRDS number here or Click Ask me later After skipping 3 times please contact Realtor.com Customer Care at 800.827.0346 2016 Move, Inc. All rights reserved. Do not copy or distribute. 18

CLAIMING YOUR PROFILE 20

CONTROL PANEL DASHBOARD Click Profile Manager 21

PROFILE MANAGER STEP 2 Contact Info Enter your phone number Enter your email address Click Save and Continue 22

PROFILE MANAGER STEP 2 Do you have a Facebook Business Page? YES? Click Connect to Facebook NO? Click Skip 23

PROFILE MANAGER STEP 2 Optional - Facebook Connect to Facebook Enter your email/phone Enter your password Select Log In 24

PROFILE MANAGER STEP 3 Fill our your profile Click Go to Profile Settings 25

PROFILE MANAGER ABOUT ME Your Photo Click to add your photo 26

PROFILE MANAGER YOUR PHOTO Your Photo Click Browse and select your photo Click Upload 27

PROFILE MANAGER BACKGROUND PHOTO Background Photo Click to add a background photo 28

PROFILE MANAGER YOUR PHOTO Background Photo Click Browse and select a background photo Click Upload 29

PROFILE MANAGER ABOUT YOU Professional Title Your Specialties Zip Codes You Serve First Year of Service Website Bio Listing Display Options Save your changes 30

PROFILE MANAGER ABOUT YOU Your Brokerage Info Save Form Watch a Help video 31

PROFILE MANAGER RECOMMENDATIONS Add Recommendations manually Add Recommendation from RealSatisfied Send and email to past clients asking for a recommendation Post a request for recommendations on social networking Watch a helpful video 34

AFTER A CLOSING, REALTOR.COM WILL REMIND YOU TO ASK FOR A RECOMMENDATION VIA EMAIL 35

PROFILE MANAGER RATINGS & REVIEWS Select to display Rating score on profile Request a new review 36

PROFILE MANAGER RATINGS AND REVIEWS Enter MLS ID for property Enter the date that the transaction took place Enter the property address Select Go to Step 2 37

PROFILE MANAGER RATINGS AND REVIEWS Enter the client s name Select if your were the Buyers rep or the sellers rep Enter the client s email address Enter the client s phone number Enter a message to the client Submit Request 38

PROFILE MANAGER BLOGS & SOCIAL Have a Blog? Add it here 1) Facebook Posts 2) Link to your Facebook page Link to your Twitter profile Link to your Foursquare profile Watch a Help video 39

PROFILE MANAGER ALSO AVAILABLE My Account Help & Support Logout 40

PROFILE MANAGER MY ACCOUNT Edit your first, middle, nickname, last name, and suffix, if needed Enter your business email address 41

PROFILE MANAGER MY ACCOUNT Your MLS & NRDS Info Emails you want to receive Visit Support Site 42

PROFILE MANAGER HELP AND SUPPORT Scroll down for more! 43

PROFILE MANAGER HELP AND SUPPORT Scroll down for more! 44

PROFILE MANAGER HELP AND SUPPORT 45

NEXT STEPS Best takeaways from today 1. Claim Your Profile! Make it an immediate goal 2. Upload your photo, add your information 3. Get recommendations and reviews Strategies: New Agents: Solicit recommendations from anyone you know Experienced Agents: Add to your recommendations, but also focus on getting reviews/ratings (transaction-based) 2016 Move, Inc. All rights reserved. Do not copy or distribute. 46