Right to Buy Policy SER-POL-18 Version 2.0 Date approved: January 2015 Approved by: Chief Executive

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Date approved: January 2015 Approved by: Chief Executive

1. Introduction 1.1 The objective of this policy is to allow Southway Housing Trust (Southway) to maximise the availability of affordable homes, whilst ensuring that it meets its legislative requirements. 1.2 Tenants who were subject to the stock transfer from Manchester City Council to Southway had Assured Tenancies with the Preserved Right to Buy (PRTB). The legislative requirements in respect of the PRTB are set out in the Housing Act 1985. 1.3 Those who have become tenants of Southway since transfer including those becoming so by way of mutual exchange will not have a PRTB within their Tenancy Agreement. They may however have the Right to Acquire (RTA). The legislative requirements in respect of the RTA are set out in the Housing Act 2004. 1.4 Southway will honour the statutory rights of tenants with the PRTB and the RTA. 1.5 This policy sets out how Southway will manage the PRTB/RTA process, taking account of: The statutory obligations of both parties, Southway s standards of customer care, and The duty of Southway to manage its resources integrally and efficiently. 1.6 Southway will ensure that its tenants have information available to them to understand their rights and the risks they face in buying a home. This will be via the website and through leaflets available in public areas of the office or when requested. Southway will not actively market the availability of the PRTB and RTA schemes. 2. Requirements of the PRTB/RTA Applicant 2.1 To exercise the PRTB/RTA a tenant must fulfil certain conditions set out in statute, and Southway will apply these strictly. These include that the tenant must: (a) Be using the property as their only or principal home; Page 2 of 10

(b) Not be subject to any possession order; (c) Not be subject to bankruptcy proceedings; (d) Not hold the tenancy in connection with employment; and (e) Have spent the qualifying period in qualifying accommodation as defined by statute. 3. Pre Sale Checks 3.1 Southway takes its responsibilities as a Landlord seriously. These responsibilities extend to ensuring that it gives tenants the support and guidance needed to ensure they make an informed choice when exercising the PRTB/RTA. 3.2 Each applicant will be required to attend a pre sale review. The aim of this review will be to ensure that the purchaser has fully considered the costs and responsibilities associated with buying and running an owned home. 3.3 Southway will carry out specific pre sale checks to determine the origin of the applicant(s) and their entitlement to the PRTB/RTA. These will include: Identity and occupancy checks, Tenancy audit, Credit checks, and Insolvency checks. 3.4 Southway will carry out all reasonable checks to verify historical tenancies being claimed. This will include writing to the housing provider(s) detailed on the application form, and considering evidence submitted by the applicant. If Southway is unable to verify a tenancy within the statutory period then only verified tenancies will be included in the discount calculation. 3.5 Any applicant who is deemed ineligible for the PRTB/RTA due to a failure to satisfy identity, occupancy or insolvency checks will be advised accordingly. 4. Fraud 4.1 Southway is committed to the prevention and detection of fraud, and will use and share information with colleagues from other registered housing providers, the Benefits Agency and other departments that may help us to identify potential fraud. Page 3 of 10

4.2 Information sharing will be carried out in accordance with Southway s Data Protection and Information Sharing Policy. 4.3 Southway will aim to detect fraud in accordance with the measures outlined in our Tenancy Fraud Policy. 4.4 All applicants will be subject to a credit and insolvency check, as described above. 5. Rent Arrears and Housing Benefit / Universal Credit 5.1 Any tenant who is subject to a current Possession Order, whether that is Suspended or Outright, will be denied the PRTB/RTA. Once the conditions of a Possession Order have been satisfied, the right to exercise the PRTB/RTA may be reinstated. 5.2 Where an applicant is in receipt of full or partial Housing Benefit or is in receipt of Universal Credit to meet the cost of their housing, the paying authority will be notified of the application for the PRTB/RTA and will be advised of any family members that have been included on the application form. 5.3 Where at any time an applicant is more than four weeks in rent arrears, Southway will not progress or complete any sale under the PRTB/RTA until all arrears are cleared. (For the avoidance of doubt, Southway will not allow rent arrears to be settled through the sale completion). 6. Anti-Social Behaviour (ASB) 6.1 Southway will check all applicants, before a PRTB/RTA application is approved, against internal databases. Where one or more applicant is the subject of ASB action, and where statute allows in all the facts of the case, then Southway will act to suspend that tenant s eligibility, seeking an Order from the County Court if necessary. 7. Sharing the Preserved Right to Buy / Right to Acquires 7.1 The PRTB/RTA may be shared with other members of the eligible tenant s family where, and to the extent, allowed by statute. 7.2 Southway will carry out the pre-sale checks described above on any shared applicant(s) to ensure they meet all statutory criteria. Page 4 of 10

7.3 In all cases where the main applicant(s) is in receipt of Housing Benefit, any family member sharing the PRTB/RTA must be properly declared to the Revenues and Benefits Department. Where no declaration has been made, Southway will notify the Revenues and Benefits department and may use this non disclosure to support its decision not to admit a shared purchaser onto the PRTB/RTA. 7.4 Each family member wishing to share the PRTB/RTA must provide the required amount of proof as specified in Southway s Sharing the PRTB/RTA letter. This includes providing proof that they are on the electoral register at the qualifying address. 7.5 Southway reserves the right to amend the documents required to prove occupancy and to ask for enhanced or additional proof. 7.6 If any family member wishing to share the PRTB/RTA cannot meet the required quantum of proof they will not be admitted to the application. 8. The Property 8.1 The property the tenant wishes to purchase under the PRTB/RTA must: (a) Not be subject to a demolition order; (b) Not be purpose-built for the elderly or any other group, where such designation would lawfully exclude the property; (c) Not be adapted for use by elderly or disabled people; (d) Not have been excluded by Southway under any development or regeneration plans that meet the statutory requirements for such exclusion; and (e) Be one in which Southway has sufficient interest to meet statutory requirements (for example a lease of over 21 years). 8.2 Southway will always examine the property in question to determine whether it is deemed to be adapted, and may engage the services of a legal expert to determine whether the property is adapted. 8.3 In all cases where, in the opinion of Southway, the property is deemed to be adapted, the PRTB/RTA will be denied. 8.4 An eligible tenant is entitled to buy only the land and property which was let to him/her under the tenancy. Southway may add further land at its own Page 5 of 10

discretion, but this will be valued separately and not be subject to the PRTB/RTA Discount. 8.5 The boundaries of the property will be checked prior to the sale going ahead to ensure that only land included in the tenancy is included in the sale. 8.6 Subject to legal constraints, and where it is in its interests to do so, Southway will seek within the land sold the sole responsibility for all borders and boundaries. 9. The Value of the Property 9.1 Southway will appoint an independent valuer to value the property. In calculating the value, the valuer will be instructed to make the following assumptions: (a) Any improvements made by the current tenant which have not received Southway s consent are disregarded; (b) Any failure by the tenant to keep the property in good internal repair and decoration is disregarded. The property is valued as if the tenant has maintained the property in accordance with the tenancy agreement; (c) Any improvements or dilapidations caused by the previous tenants are taken into account unless the previous tenant is a member of the applicant s family; (d) Any failure by Southway to keep the property in repair is discounted from the purchase price; (e) The service charge will be as stated in the s125 Notice; (f) The property is being sold with vacant possession, i.e. as if the tenant did not live there; (g) The tenant has no more interests in purchasing the property than any other property; (h) The terms in the eventual conveyance and/or lease; (i) The development potential for the land being sold. 9.2 Southway will strictly apply any cost floor provisions permitted by statute. Page 6 of 10

9.3 Southway will administer any statutory appeals on value required by an applicant. 9.4 Southway will fully utilise any rights it has to appeal any valuation where such is permitted in statute and where it believes that such challenge is cost efficient to itself. 9.5 Scheduled major repairs will be suspended on any property for which there is a live PRTB/RTA application. 10. The Discount 10.1 Southway will sell the properties at the statutory discount. 10.2 In accordance with statute, the amount of discount will be reduced if the tenant has previously exercised the PRTB/RTA. 11. The Offer Letter 11.1 If the tenant remains eligible when the valuation has been completed and the discount calculated, Southway will send the tenant an offer in the form of an s125 letter. The letter will state: (a) A description of the property; (b) The purchase price and how it was arrived at; (c) The discount and the period taken into account for this; (d) Any special provisions in the conveyance; (e) If it is a lease, estimates and information on service charge and contributions towards improvements; (f) Details of any structural defect; (g) The effect of the tenant serving notice of intention to proceed and the effect of Southway serving any notice in default should the tenant fail to respond; (h) The effect of a change in tenancy after service of the s125 notice enclosing the offer of the PRTB/RTA; and (i) The effect of Southway serving notices to complete and the tenant failing to comply with the notices. Page 7 of 10

12. Completing the Sale 12.1 Southway will not pass any application to its legal advisers unless the purchaser can demonstrate that they have access to funds to complete the purchase. 12.2 If being facilitated by way of a mortgage, the purchaser must provide proof that they have a mortgage in place. At this stage a mortgage in principal will not be sufficient to prove that the funds are available. Only a confirmed mortgage offer will result in the file being passed to the conveyance solicitors. 12.3 All applicants admitted to the PRTB or RTA must be included on the mortgage application. 12.4 If the purchase is being funded without mortgage finance (or similar) then the purchaser must prove that the funds are available. 12.5 If: (1) The tenant s proposed funding includes a sum which is over the statutory threshold for Money Laundering purposes and which does not come from a financial institution known to Southway, and (2) The tenant has not engaged for the conveyance a party (such as a Solicitor) who is regarded as a Responsible Person within the terms of Money Laundering legislation, then Southway reserves the right to suspend the processing of the sale until it is satisfied that any receipt of that sum would not be a breach of its own responsibilities under that legislation. 13. Time Limits 13.1 The PRTB/RTA process is governed by strict time limits. If the tenant delays beyond those limits then notices will be served. 13.2 Southway will receive appeals against the issuance of any notice which actually ends the PRTB/RTA process, but it will only not issue any such final notice in circumstances where: (a) There has been extreme but temporary incapacity of the tenant himself/herself, and Page 8 of 10

(b) No part of the potential breach has materially been for any other reason, and (c) There is reasonable probability that the sale will complete within the next 50 days. 13.3 Southway aims to achieve the various statutory deadlines placed upon itself. 14. Waiver of Discount Recovery 14.1 Southway will normally exercise in full any statutory right to recover any part of the discount in the event of a subsequent resale of an ex-prtb/rta property. 14.2 It will only waive this right in exceptional circumstances, and such must be agreed by the Chief Executive. 14.3 For the avoidance of doubt, Southway will not waive its rights in the following circumstances: (a) Where the re-sale is solely or mainly because of the death of the PRTB/RTA owner. (b) Where the re-sale is part of a change in the nature of the relationship between those in the household, or between such and other people. (c) Where the re-sale is prompted wholly or mainly by the financial circumstances of the PRTB/RTA owner. Page 9 of 10

POLICY REVIEW HISTORY To be completed during each review Previous versions (version number approved by approval date title if different) v1 Board 04/06/2013 Date of last EIA: Review lead by: N/A Natalie Lewis, Resident Services Manager Main points or amendments made and reasons Reference to the Right to Acquire added. Reference to fraud added. Next review due: Q2 2016/17 Approval level: C Chief Executive Page 10 of 10